新职业英语第二版第二单元Annoying Office Habits

Unit2ENGLISHFORCAREERSUnit2

Office新职业英语职业综合英语1第2版Warm-1TaskReadMr.Thomson’sscheduleforTuesday.Writeyourschedulefortoday.Tuesday08:30Takethecarforaservice.09:00Studythesalesdataoflastmonth.10:30DiscusssaleswithMr.Black.12:00Haveworkinglunchwithallmanagers.13:30Ringthedentist.14:00Makeplansfornextweek’ssalesconference.17:00Collectthecarfromthegarage.Warm-2TimeThingstodotodayReadingAReadingATextTask1Task2BusinessKnow-howTextA-1AnnoyingOfficeHabits

Rob:WellJennifer,we’rehereinourbrand-newbuilding.It’squiteimpressive,isn’tit?Jennifer:Ohyes,it’sfantastic,reallymodernandvery

spacious,too.Rob:Yes,butisn’tthereanythingabouttheplacethatyoufindannoying?Jennifer:Wellyes.Likeeveryoffice,Isuppose,therearelotsofunwashedcoffeecupsonthedesksandrubbish.Ireallyhatethat.ReadingATextA-2-1Rob:Yeah,sonoteverythingisperfect.Somepeople’sbehaviorcanbearealirritation.Ireadaboutasurveyrecentlythat

revealedthemostannoyingbehaviorfoundinoffices.I’llshareitwithyou.Butfirst,Ihaveaquestionforyou.Jennifer:That’sannoying—Ialwayshavetoansweroneofyourquestionsbeforeyoutellmeanything!ReadingATextA-2-2Rob:You’llloveit,really!Doyouknowwhichofthefollowingisthemostannoyingofficehabit?a)Tappingonthedesk;b)Arrivinglateformeetings;c)Talkinginjargon.

Jennifer:Idon’tlikeanyofthosehabits.They’reallannoying.I’mgoingtogofora)tappingonthedesk.

ReadingATextA-3Rob:Well,I’llletyouknowtheanswerinaminute.TheInstituteofManagementrecentlyquestioned2,000managerstofindouttheirpetpeevesaboutofficeworkers.Theylistedtappingonthedesktobeoneofthetop10mostannoyingofficehabits.Infact,anykindoftappingbreaks

concentration.Butforthepeopledoingthetapping,howcantheykickthehabit?Theymaynotevenbeawarethey’redoingit.So,perhapsweshouldhavesomesympathy?Jennifer:Yes,butonethingIdon’thavesympathywithistalkinginjargon.ReadingATextA-4Rob:Yes,thesurveyfoundthisissuetobenearthetopofthelist.So,doesyourbossusejargonalot?Jennifer:Icouldn’tpossiblysay:Hemightbelistening!Butthereisjargonthatgetsusedgenerally.Doyouknow“thinkingoutsidethebox”meansthinkingimaginativelywithnewideasinsteadoftraditionalones?

Rob:Yes,and“totouchbase”meaningtodiscussprogress.Ithinksomeworkersgetirritatedbythisjargonbecauseit’snothowsomeonewouldnormallyspeak.ReadingATextA-4Jennifer:OK,Rob,what’sthetopofthelistofannoyinghabits?Rob:Well,accordingtothesurvey,thebiggestbugbearisarrivinglateformeetings.Iguessitisannoyingifyouhavemadeanefforttobepunctual.Jennifer:Yes,itisannoyingtobekeptwaitingorifsomeonecomesinlateanddisruptseveryoneelse.ReadingATextA-4Rob:Butifeveryofficeworkerhasabugbearofsomekindabouttheircolleagues,whoshould

sortoutthetensionsthatwillariseintheoffice?Abadatmosphereisn’tgood,isit?Jennifer:Ithinkthelinemanagersshouldberesponsible.Peopleneedtobeabletoairtheirgrievances.And,Icouldtellwhatannoysmemostaboutyou…Rob:Sorry,Jen,we’reoutoftime!

ReadingAUsefulPhrasesbrand-newgoforpetpeevesbreakconcentrationkickthehabithavesympathywithThinkoutofthebox全新的支持不能忍受的事分散注意力戒掉习惯支持某事打破成规UsefulPhrasestouchbasemakeaneffortsortoutthetensionsairone’sgrievancesoutoftime与某人接触；告知某事的相关情况努力舒缓气氛公开表示不满没有时间了A-Trans-1ReadingA让人讨厌的办公室习惯罗布：珍尼弗，我们现在来到崭新的大楼里了，

很漂亮，不是吗？珍尼弗：哦，是的，这栋楼太好了！真的很现代

也很宽敞。罗布：是的，但是这个地方是否也会有让你觉

得讨厌的东西？珍尼弗：是的，像所有办公室一样，我想桌子上

会留下许多还没冲洗的咖啡杯，垃圾到

处都是。我真的很讨厌那样。A-Trans-2罗布：你知道，世间无完美之事。有些人的行

为真是让人恼火。一项新的调查揭示了

一些最让人讨厌的办公室习惯，我来跟

你分享一下。但是我先问你一个问题。珍尼弗：真烦人——你告诉我之前总是要我回答

你的某个问题。ReadingAA-Trans-3罗布：你会乐意回答的，真的！你知道下面哪一项

是最令人厌烦的办公室习惯吗？a.敲桌子；b.开会迟到；c.讲行话。珍尼弗：这些都是非常糟糕的习惯，哪一个我都不喜

欢，但是我会选a)敲桌子。ReadingAA-Trans-4罗布：好吧，我马上让你知道答案。管理协会最

近对2000位经理做了问卷调查，想知道他

们最不能容忍办公室员工做哪些事情。他

们把敲桌子列入了最烦人的办公室习惯前

十名。事实上，任何一种敲打都会分散注

意力。但是对于喜欢敲打的人来讲，他

们怎样才能改掉这个习惯呢？他们也许

并没有意识到自己的行为，因此我们应

该要理解。珍尼弗：是的，但有一件我无法理解的事就是讲

行话。ReadingAA-Trans-4罗布：是的，调查表明这是接近最令人讨厌的

办公室习惯榜首的一个问题。你的老板

经常讲一些行话吗？珍尼弗：我可不能乱讲，他有可能在听！但确实

有一些经常用的术语。你知道“盒子外

思考”其实指的是要富有想象力地思考，

用新的想法取代传统想法吗？罗布：是的，“触碰基地”的意思是商讨事情

的进展。我想员工们会对这些行话很恼

火，因为人们通常不会这样说话。ReadingAA-Trans-4珍尼弗：好吧，罗布，排名首位的让人讨厌的习

惯是什么？罗布：根据调查，最令人厌烦的事情就是开会

迟到。我猜当你努力做到守时而别人却

迟到一定很讨厌。珍尼弗：是的，一直被迫等待或某人进来晚了打

扰到别人真是讨人厌。ReadingAA-Trans-4罗布：但是如果每一个办公室员工都对他们的

同事头痛，谁应该来舒缓这种紧张的办

公气氛？一个坏的工作氛围不是什么好

事情，对吧？珍尼弗：我想直接主管们有责任去处理这些问题。

人们应该有机会表达自己的不满。好吧，

让我来告诉你我最烦你的是什么……罗布：对不起，珍，我们时间到了。ReadingAa.havingastrongeffectonsb.,especiallythroughsize,orimportanceReadingAimpressivee.g.Theearthquakeisoneofthemostimpressivegeologicalphenomena.e.g.Youpassedyourtest?Fantastic!ReadingAfantastica.marvelous,excellente.g.Thehousehasaspaciouskitchenanddiningarea.ReadingAspaciousa.havingorprovidingmuchspace;roomy

e.g.Don’tallowaminorirritationintheworkplacetoinfluenceyourdetermination.

ReadingAirritationn.sth.thatkeepstroublingorannoyingsomeone

e.g.Thesurveyrevealedthatthehousewasdamp.Heranswersrevealedhertobeinnocent.

ReadingArevealv.tomake(facts,etc.)knowne.g.Who’stappingatthewindow?ReadingAtapv.tostrike(sth.)lightlywithsth.e.g.Shegavethelidafewgentletapstoloosenit.n.

(soundofa)quicklightblow

e.g.Grammaticalmistakesarehispetpeeves.ReadingApetpeeveaminorthatanindividualidentifiesasparticularlyannoyingtothem,toagreaterdegreethanothersmayfindite.g.Ifoundithardtokeepmyconcentrationwithsuchanoisegoingon.

ReadingAconcentration

pleteattention;intensementalefforte.g.Doctorsshouldtrytopersuadesmokerstokickthehabit.ReadingAkickv.togiveupn.sharingthefeelingsofothers(especiallyfeelingsofsorroworpain)ReadingAsympathye.g.Mysympathiesarewiththejoblessinthisdispute.e.g.YoushouldadoptamoreimaginativeapproachtodecoratetheclassroomatChristmasReadingAimaginativea.

markedbyindependenceandcreativityinthoughtoractiontostruggle,totryReadingAmakeanefforte.g.Theprisonermadeanefforttoescape,buthecouldn’tclimbtheprisonwall.tofindasolutionto(aproblem/one’sproblems,etc.)ReadingAsortoute.g.Royisanexpertsotheygavehimafreehandtosortouttheproblem.n.realorimaginedcauseforcomplaintorprotestReadingAgrievancese.g.Themanageragreedtosettletheworkers’grievances.

airone’sgrievances:tocomplain,toprotestA-Task1Task1

Readtheconversationandcompletethetablewiththeappropriateinformation.ReadingAAnnoyinghabits RanksonthelistofmostannoyingofficehabitsReasonsTappingonthedesk

TalkinginjargonArrivinglateformeetings

Oneofthetop10NearthetopofthelistTopofthelistItbreaksothers’concentration.It’snothowsomeonewouldnormallyspeak. Othershavemadeanefforttobepunctual.A-Task2Task2

Decidewhetherthefollowingstatementsaretrue(T)orfalse(F)accordingtothepassage.StatementsTrueFalse1.BobandJenniferareverysatisfiedwiththeirbrand-newofficebuilding.2.Jenniferthinkstappingonthedeskisthemostannoyingofficehabit.3.TheInstituteofManagementrecentlyquestioned2,000officeworkerstofindouttheirpetpeevesaboutthemanagers.4.Thesurveyshowstalkinginjargonisthetopofthelistofthemostannoyingofficehabits.5.InJennifer’sview,managersshouldberesponsibleforsortingouttenseofficeatmosphere.TFFTFReadingABusinessKnow-howIdon’tlike…because…Ihate…because……makesmedisgusting.Ican’tstandhim/herwhenhe/she…Task3Discusswithyourpartneraboutsomeannoyinghabitsinyourdormitorywiththehelpoftheusefulexpressionsbelow.BusinessKnow-how

Ihategossipbecauseitalwaysspreadsfalseinformation.Somepeopletendtoblametheirroommatesforthetinymistakes.Thismakesmedisgusting.

Ican’tstandhimwhenhetalksveryloudlyduringthelunchbreak.(Pickingthenose;Bitingthenails;Dressinguntidily…)examplesBusinessKnow-howBuildWorkingRelationships•Donotbeafraidofpoliticallypowerfulpeopleintheorganization;•Starttobuildrelationshipswiththosewhohavetheinformalpower;•Buildyourrelationshipsontrustandrespect;•Befriendlywitheveryonebutdon’talignyourselfwithonegrouporanother;•Beapartofmultiplenetworks.ReadingBTextTask1Task2ReadingBTextB-1SWAPIndustriesNewsletter

ReadingB6CommonTypesofCompanyRegistrationinChinaWFOE：WhollyForeign-OwnedEnterpriseJV：JointVentureRepOffice：RepresentativeOfficeSOE：StateOwnedEnterprisePrivate

EnterpriseIndividuallyOwnedTextB-2

THECHRISTMASPARTY

Friday,December12,2013,from6:00p.m.to9:00p.m.TheannualChristmasPartyofSWAP(China)willtakeplaceattheHongKongClubonFriday,December12from6:00p.m.to9:00p.m.ThisisalwaysagoodstarttotheChristmasseason—socializingwithcolleagues,familiesandfriendsinthedelightfulsurroundingsoftheHongKongClub,gazingoutattheChristmaslights,andenjoyingaluxuriousbuffet.Dresscode:Nojeans.Mobilephonesmustbeturnedoffwithintheclub.EachbranchofSWAP(China)pleasesendfivepersonstoapplybeforeDecember5,2013bymailingthefollowingformtosarawong@SWAPC.Forfurtherinformation,pleasecallSaraWong:53116755oremailher.ReadingBTextB-3ReadingBB-Trans-1ReadingBB-Trans-2ReadingBB-Trans-3ReadingBB-Task1Task1

Decidewhetherthefollowing

statementsare

true(T)orfalse(F)

accordingtothenewsletter.()1.

TheissueofthenewsletterdatedNovember20,2013isfromSWAP(China)HeadquartersHongKong.()2.SWAPFujianLtd.isawardedExcellentEnterprisewithForeignInvestment

for2012-2013bySWAPIndustries.()3.OnlySWAPstaffmembersareinvitedtotheChristmasPartyattheHongKongClub.()4.PeoplewhoattendthePartyaresuggestedtodresscasuallyandturnofftheirmobilephonesattheclub.()5.EachbranchofSWAP(China)cansendatleastfivepersonstoapplybeforeDecember5,2013.TFFFFReadingBB-Task2-1Task2

FillintheapplicationformandemailittoSara,expressingyourhopetoattendtheParty.Tosarawong@SWAPCCCFromwanglili@SWAPCSubjectApplicationtoattendChristmasPartyDearSara,AsoneofthefivecandidatesfromSWAPFujianLtd.,IamwritingthisapplicationtoattendthecomingChristmasParty.Itwillbeagreathonorformetorepresentourcompanytomeetcolleaguesandfriendsthere.It’salsoagoodrewardformytenyears’serviceforSWAP.ReadingBB-Task2-2Lookingforwardtoyourconfirmation.WangLiliPurchasingManagerofSWAPFujianLtd.ApplicationFormforTheChristmasPartyonDecember12,2013FullnameandpositionWangLili,PurchasingManagerofSWAPFujian

ContacttelephonenumberMobilePhonefficePhonemailaddressWanglili@SWAPCReadingBListeningTask1Task2Task3Task4Task5Listening&SpeakingL-Task1Task1ShirleyisMr.Muller’ssecretary.Listentothetelephoneconversationandcheckhernotes.Didshemakeanymistakes?ScriptDavidCharlescalled.

Callhimbackbefore5:30—it’surgent.

PhoneNumber:82372598

6:3082375598Listening&SpeakingL-1-ScriptTask1

Script

Listening&SpeakingL-Task2Task2

Listentoaphonemessageandcompletethefollowingnote.Script

TelephoneMessageFrom:For:Phonenumber:Message:EllenPolly8021DeleteallemailsfromEllen.Don’topentheattachedfiles.Listening&SpeakingL-2-ScriptTask2

Script

Listening&SpeakingL-Task3Task3

AnnaisphoningMr.Brownforanappointment.Listentotheconversationandchoosethebestanswertoeachquestionyouhear.Script1.A.OnMonday.B.OnTuesday.C.OnWednesday.D.OnThursday.2.A.He’llvisitthefactory.B.He’llhavelunchwithsomeone.C.He’llmeetsomeonefromtheHeadOffice.D.He’llhaveanimportantmeeting.3.A.OnTuesdaymorningat9:30.B.OnTuesdayafternoonat3:00.C.OnWednesdaymorningat9:30.D.OnWednesdayafternoonat3:00.Listening&SpeakingL-3-ScriptTask3

Script

Listening&SpeakingL-Task4Task4

ListentotheconversationbetweenTomBarnesandhissecretary,Cathy.Thencompletetheschedule.ScriptMr.Barnes’ScheduleMonday:9:30a.m.withAudenCompanyTuesday:10:00a.m.meetingafternoonmeetingWednesday:9:00a.m.MeetthenewafternoonTriptoSignthecontractSalesDepartmentproductionmanagerFranceListening&SpeakingL-4-ScriptTask4

Script

Listening&SpeakingL-Task5-1Task5

Listentothepassagetwiceandfillintheblankswithwhatyouhear.

Timeisequaltoeveryone.Whetheryouaresmartorfoolish,uglyorbeautiful,youhavethesame24hourseachdaythateveryoneelsehas.Howyouspendthatvaluabletimedeterminesthe

.Timeismorepreciousthananypossession.Therearethreerulesforeffectivetimemanagement.Firstly,don’tcreate

.Don’ttrytoworkfulltimeandtakeafullload.Bereasonableabouthowmuchworkyoucando.qualityofyourlifeimpossiblesituationsListening&SpeakingL-Task5-2

Secondly,makealistofallthethingsthatyouneedtogetdoneinagiventimeperiod.Putthetasksinorderofanddelete________________anyunimportantitems.Thirdly,avoidlackoffocus.Useliststo

.Tobemoreattentive,setboundarieswithfamilyandfriendswhenyouareatwork,aspersonalphonecallsandemailscaneasilydisturbyourworkdayprogress.Inamodern

,youcanusetechnologytohelp.Forunimportantcommunications,provideclientswithafaxnumberoremailaddress.Thisshouldcutdownonthenumberofunimportantphonecallsyoureceivethroughouttheday.importancefocusattentionworkenvironmentListening&SpeakingInaformalorbusiness/workingenvironmentGreetingandAnsweringthePhoneHello,XX’sOffice,thisisJanespeaking.HowmayIhelpyou?Goodmorning.XXX’spublishing,MayIhelpyou?Hello,DoctorJohn’sOffice.ThankyouforcallingP&G,thisisJanespeaking,howmayIhelpyou?IdentifyingthecallerandyourselfThisis….from…MayIaskwho’scalling?UsefulTelephonePhrases…Asktohold(ifthiscallisnotforyou,askthemtoholdtheline)…Onemomentplease./Justamomentplease.Justamomentplease.

Hangonasec.I’llget

.Couldyouholdonplease.

…Whatifthesomeoneisnotthere…Iamsorry.She’snotinatthemoment.Wouldyouliketoleaveamessage?Iamsorry.She’snothererightnow.CanItakeamessage?UsefulTelephonePhrases…Givingnegativeinformation…Iamafraidheisnotintheoffice.Iamsorrysheisinameetingrightnow.Iamafraidsheisonthephoneatthemoment.Wouldyouliketoleaveamessage?/Wouldyouliketocallbacklater?Iamafraidyouhavegotthewrongnumber.UsefulTelephonePhrasesInaformalorbusiness/workingenvironmentUnderlineandBadConnectionIamsorryIcouldn’thearyou,Iwillcallyouback.IamsorryIcan’thearyouatall.Pleasecallusback.Onemoment.Letmetransferyou.WrongNumberIthinkyouhavethewrongnumber.-Sorrytobotheryou.UsefulTelephonePhrasesA:Hello,Mr.Brown’soffice.Whoiscalling,please?B:Hello,thisisJaneWhitespeaking,callingfromtheSalesDepartmentofABCCompany.MayIspeaktoMr.Brown?A:I’mafraidMr.Brownisn’tavailabletoday.CanIleaveamessage?B:Certainly.I’dliketomakeanappointmentwithMr.Brown.A：Fine.WhenwouldyoubeavailabletoseeMr.Brown?B:Somedaynextweekinthemorningwouldbegreat.A:HowaboutnextThursdayat10o’clock?B:I’mnotavailableonThursday.Therestdaysareokwithme.A:Let’smakeit10o’clocknextFriday.B:Thatsoundsfine.Thankyou.Doyouhaveapenhandy?idon’tthinkhehasmynumber.Mynumberis222-3456,extension12.A:Ok,222-3456,andtheextensionis12.I’vegotitalldown.Thanksforcalling.Bye.B:Seeyou.WritingWritingTask1Task2a·gen·daəˈjendə/nounn:agenda;pluralnoun:agendasalistofitemstobediscussedataformalmeeting.e.g.thequestionofnuclearweaponshadbeenremovedfromtheagenda”synonyms:listofitems,schedule,program,timetable,itinerary,list,plan,to-dolist;2.aplanofthingstobedoneorproblemstobeaddressed.e.g.hevowedtoputjobsatthetopofhisagenda.synonyms:listofitems,schedule,program,timetable,itinerary,list,plan,to-dolist;3.theunderlyingintentionsormotivesofaparticularpersonorgroup.e.g.Millerhashisownagendaandithasnothingtodowithfootball.synonyms:plan,scheme,motive;exitstrategy"theirhiddenagenda“W-Task1Task1

Readthefollowingagenda.Match

theitems1-10withthedetails

listedonthenextpagebywriting

the

numbersonthelines.—Themeetingendsbyavote,orbygeneralconsent(同意).

—Discussingothermatterswhicharenotontheagenda.—Thechairpersoncallsthemeetingtoorderandopenswithawelcome.—Dealingwithtopicsarisingfromtheminutesofthelastmeeting.—Decidingontimeforthenextmeeting.—Thesecretarykeepsarecordof:a.thosewhoarepresent;b.thosewhoareabsentwithoutleave;c.thosewhosentregrets.

—Body—alistofthetopicsthatformthemainpartofthemeeting.

—Thesecretaryreadsarecordofthelastmeetingforapprovalorcorrection.10814925,6,73WritingW-Task2Task2

WritingTheDesignofTourItinerariesAgoodtouritinerary:Offersinformationnotonlyontheplanofthetripbutalsoonthefeaturesofthetripthatappealstothepotentialtourists.TourtitleBriefdescription

of

the

tour

Day-to-dayeventsinformationaboutthecities,thescenicspotstovisit,transport,accommodation,catering.Whatitemsareusuallyincludedinatouritinerary?Whatitemsareusuallyincludedinatouritinerary?Departure/returndateDurationofthetourTravelexpense/totalpriceofthetourThenumberoftourmembers…Sample--ChinaDiscovery10DaysCitiestovisit:Beijing,Xi’an,kunming,Guilin,HongKongQuotation:US$2500/P.P.Numberofmembers:20Sample--10DayChinaDiscoveryDeparturetime:March,April,May,June,September,October,November(2015).Day1ArriveinBeijingbyInternationalairlineat4o’clockintheafternoon,meetyourguideandtransfertoBeijingHotel.Welcomedinnerintheevening.Day2Americanbuffetbreakfastbetween7:00-8:30,thentakeabustoTempleofHeaveninthemorning.BacktoHotelafterlunchforabreak.14:00tovisitTian’anmenSquareandForbiddenCity.DeluxeBeijingDuckBanquetinQuanjudeRestaurant.Day3…..Day9Day10Readywithyourluggageandcarry-onbefore12:00atnoonandheadforlunch.TakeaflighttoSanFrancisco.

导游旺季平季淡季

tourguideonseason,peakseasonshoulderperiod/seasonlowseason,offseason,slackseasonUsefulwordsandphrasesPlananitinerary

Plananitinerary

票价半票证件护照签证身份证海关

farehalf(fare),half-priceticketdocuments,paperspassportvisaidentitycardcustomsUsefulwordsandphrasesPlananitinerary

游览旅游安排旅游指南旅行计划,节目sightseeingtourarrangementguidebookItineraryUsefulwordsandphrasesPlananitinerarypackage/inclusivetourindependent/do-it-yourselftournormal/luxurytravel(tour)backpacker套餐游；包办游自助游标准游，豪华游背包旅行者UsefulwordsandphrasesMiniWorkingroups.Helpyourforeignteachertomakeathree-daytravelplaninChina.Thenexplainitinclass.Remembertoincludeflights,hotels,transportandexpenses.Thefollowingsampleisprovidedforyourreference.Mini-project●Workingroups;●RefertothesampleonPage27;●

Comparedifferentairlines,hotelsandplacesofinteresttodecidewhichisthemostsuitable;●

In-classpresentation.

LanguageLabTask1Task2Task3Task4Task5LanguageLabLL-Task1Task1

Matchthewordsorphrasesontheleftwiththeirmeaningsontheright.

CGAIHBFEDLanguageLabJLL-Task2-1LanguageLabTask2

CompletethesentenceswiththewordsorphrasesfromTask1.Changetheformifnecessary.Thedoctordidnot___________thetruthtohim.2.Ihaveevery__________withyouinyourhateoffrequentbusinesstrips.3.Thechildrenarejusta(n)_________forhimwhenhe’stryingtowork.4.Ouryardis________enoughforaswimmingpool.5.Thefilm’sspecialeffectsareparticularly__________.revealsympathyirritationspaciousimpressiveLL-Task2-26.Stressandtirednessoftenresultinalackof__________.7.Thechild__________madeupafairystoryintheHalloweenparty.8.IndiaandNepalhave__________theirtradeandsecuritydispute.9.Heturnedassomeone__________himontheshoulder.10.Yo