学习Unit16AppointmentEtiquette约会礼仪

Unit16AppointmentEtiquette约会礼仪UnitSixteenAppointmentEtiquette

约会礼仪FocalPoints1.Howtoarrangeanappointment.2.Howtocancelanappointment.3.Howtorescheduleanappointment.ContentsLeadin1ReadingA2ReadingB3ReadingC45ExercisesTestyourAppointmentEtiquette1.Receptionist:“Goodmorning.”You:“Goodmorning,I'vecometo_______Mrs.Twain.” A.visit B.see C.dobusinesswith D.holdatalkwith 2.Receptionist:“Haveyougota(n)_____________?” A.meeting B.arrangement C.date D.appointment Whichsoundsthemostnatural?“I'mafraidshe's_________atthemoment.” A.withsomeone B.engaged C.taken D.outofstockWarming-upTestyourAppointmentEtiquetteWhichofthefollowingwouldbethemostappropriatetouseinabusinessenvironment?“Mrs.Smithwillbeafewminutes,__________.” A.sitdown B.pleasetakeaseat C.takeapew D.taketheweightoffyourfeet 5.Onthetelephone:“IhaveanappointmentwithRichardJonesat2.15,butI'mafraid____________.” I'mnotattime B.I'mrunningabitlate C.I'montime D.I'moutoftime 6.WhichofthefollowingisNOTpossible? callameeting B.arrangeameeting C.attendameetingD.appointameeting Warming-upHowtoScheduleAppointmentsEfficiently

Anappointment-crammedschedulecantakeonalifeofitsown,gobblingup

yourworkdayslikearavenousbeast.Tameyourschedulebyadoptingsomeofthefollowingsimpletechniques.Thesecrettosuccessliesinapplyingthemfirmlyandconsistently.1．Blockouttimeonyourscheduleforsolitarywork.Guardthisappointmentwithyourselffiercely.Makeitclearyou'llacceptnophonecallsorpop-invisits.Ifpossible,escapetoasolitaryspotduringthistime.2．Deflectexcessiverequestsforyourtimefromco-workers.Askthosewhosquanderyourtimetosubmitwrittenproposals,orschedulemeetingtimeswiththemfarenoughoutsothattheymightjustsolvetheissuesontheirown.ReadingAUnitSixteenAppointmentEtiquetteHowtoScheduleAppointmentsEfficiently

3．Allotblocksoftimeformakingandtakingphonecalls.Avoidphonetagbysuggestingthesetimestocallers.Takealistofcallstomakewhenyouhaveadriveoflongerthan10minutes.4．Clusterout-of-officemeetingsgeographically.Travelingtoandfromappointmentsusesupvastamountsoftime.5．Communicateclearlyhowmuchtimeyouhavetomeetwithpeople,andthenenforcethefinishtimes.Scheduleappointmentsinyourownofficeback-to-backsothearrivalofonepersonencouragesthedepartureoftheother.6．Keeptrackofhowmuchofyourworkweekyoudevotetoappointments.Iftheamountexceeds50percent,evaluatewhetherotherpeople'sagendasareoverpoweringyours.ReadingAUnitSixteenAppointmentEtiquetteHowtoScheduleAppointmentsEfficientlyTips&WarningsBerealisticabouttraveltimetooff-sitemeetings.Manyaschedulehasbeensabotagedbecauseitdidn'tfactorinheavytrafficorpublictransportationdelays.Bewareofthephrase"Let'sdolunch."Meetingforarestaurantlunchwillsuckaminimumof90minutesfromyourschedule.Askyourselfwhetherwhatyouwillaccomplishwillbeworththetimeinvested.Sometimesitwill.Ifyou'vebeentryingtomeetwithyourbossforweeks,forexle,gettinghimorheroutoftheofficeforlunchmayprovideuninterrupted,focusedtime.ReadingAUnitSixteenAppointmentEtiquetteHowtoCancelanAppointmentPolitelyIfyouhaveabusyschedule,chancesareyouaregoingtohavetoeventuallycancelanappointment.Acancelledappointmentequateswithchanginganother’sschedule.Whenyoucancelanappointmentyouareaffectingthedayofthosewithwhomyouarecancelling.Yourreasonmaybeimportant(youmighthaveanemergency)itmaybevalid(conflict)oritmaybeanoversight(double-booking).It’spossible,however,yourneedtocancelmaybemoreselfish.Youmayhaveabetteroffer.Thatiswhereetiquetteandconsiderationcomein.ReadingBUnitSixteenAppointmentEtiquetteHowtoCancelanAppointmentPolitelyYourfirstorderofbusinessistobeginyourchangeofplansbycallingandcancellingwithstyle.Yes,Ididsaycall.Inthisdayofemail,havingtomakeanactualphonecallmightbeabitofashock.Butyouarenowimpingingonsomeoneelse’sday.Convenienceisnolongeraboutyou.Youallowedinconveniencetoruleyouwhenyoudecidedtocanceltheappointment.Nowyouneedtomakeyourdecisionconvenientforthecanceled.Properetiquetteinsiststheleastyoudoismakeaphonecallandpersonallytakecareofthis.Ifit’spossibletotalktothispersonfacetofacethenallthebetter.Oddsare,however,thataphonecallismuchmorereasonable.ReadingBUnitSixteenAppointmentEtiquetteHowtoCancelanAppointmentPolitelyYourphonecallshouldbeginwithyouasking,“Isthisagoodtimetocall?”Actually,mostphonecallsshouldbeginwiththatlittlequestion.Makingsureyourcallisconvenientforthem.Letthemknowyoucareenoughaboutwhattheyaredoing,andyouarewillingtocallback.Nextyouneedtoexplainwhatyourcallisregarding.Simplysay,“I’mcallingabouttheappointment(orlunchorphonecall,etc.)wehavescheduledforWednesdayat3:00.”Lettingthemknowthatyouaretalkingaboutaspecifictimeinbothofyourweekallowsthelistenertorealizethatyouhavetheminyourcalendarandit’saquickrecallforthem.Ifthereissomethingspecificyouweresupposedtotalkaboutyoucanmentionthattoo.ReadingBUnitSixteenAppointmentEtiquetteHowtoCancelanAppointmentPolitelyNowthatyou’vecalled,madesureit’sagoodtimetotalkandidentifiedwhatyouarecallingabout,allthat’sleftistosimultaneouslyapologizethatyouneedtocancel,explainwhathappened(orwhyyouneedtocancel)andthenrescheduleifnecessary.Beginningbysaying“I’mreallysorry,Mary,butI’mgoingtohavetocancelourappointment.Yousee,I’veaccidentallydouble-bookedthattimeandtheotherappointmentinvolvedthreeotherclients.”LetMaryknowthatyou’dliketoseeherbutreschedulingwithher,theoneperson,iseasierthanaffectingthreeotherpeople’slives.Followthisupbyapologizingagain.“Mary,IrealizethisisinconvenientandIdoapologize.CouldwepleaserescheduleforFridayofthesameweek?Ihavethesametimeof3:00available.Whatdoesyourschedulelooklike?”ReadingBUnitSixteenAppointmentEtiquetteHowtoCancelanAppointmentPolitelyFinally,it’samatterofironingoutthedetailsofwhentomeetagain.Andmakesuretherearenopossibleconflictsforthisfuturedate.Oncethat’sdoneyouneedtothankthemfortakingthetimetotalk,forunderstandingandreschedulingandthenreconfirmwhenyourfutureappointmentis.Somethinglike,“Mary,thankssomuchfortakingmycall.Ireallyappreciateyourunderstandingaboutthiscancellation.I’mlookingforwardtoseeingyouonFriday,the22ndat3:00.I’llseeyouhereatmyoffice.Thanksagain,Mary.Goodbye.”Schedulesarefullandthere’sboundtobeaconflicthereandthere.Whenyoudoneedtocancelanappointmentwithanotherhumanbeing,keepinginmindthatyouareaffectingtheirscheduleandbeingconsciousofthatwillmakecancellingeasieronthemandonyou.ReadingBUnitSixteenAppointmentEtiquetteAProfessionalWaytoRescheduleaJobInterviewHowyougoaboutdoingreschedulingajobinterviewreflectsonyourprofessionalism

andabilitytohandleconflictandstressfulsituations.Youcantalkyourselfoutofajobifyoutrytorescheduleinappropriately.Thisisasbadasifyoudidnotshowupfortheinterviewwithoutcalling.Employersaremorelikelytosympathize1withyourneedtorescheduleifyouapproachthemasaprofessional.Dramatization

andoverblown

excusesarenotthebestwaystorelateyourproblemtointerviewers.Calmandpoliterequeststorescheduleaninterviewarethewaytogo.ReadingCUnitSixteenAppointmentEtiquetteAProfessionalWaytoRescheduleaJobInterview1．Calltheemployerassoonasyoudiscoverthetimeconflict.Evenifyoucallafteryourinterviewwastobeginandyoucan'tspeaktotheinterviewerdirectly,leaveamessagefortheemployeraboutwhathappenedandaskhimtocallyouwhenitisconvenienttorescheduletheinterview.2．Speakcalmlyandclearlyifyouareinanemergencysituation.Brieflystatethereasonforneedingtorescheduleandaskifitispossibletodoso.3．Emailtheemployerifhepreferstoemailandyoustillhaveafewdaysbeforeyourinterview.Ifyouaredowntothewire,however,aphonecallispreferable.ReadingCUnitSixteenAppointmentEtiquetteAProfessionalWaytoRescheduleaJobInterview4．Avoidexcessiveapologiesorlongexplanations.Simplystateyoursituationandrequestanothertimefortheinterview.Speakconfidentlytoportrayyourabilitytostaycalmunderpressureandtocontrolanotherwisedifficultsituation.Forexle,ifyoucalltheinterviewer,say,"Hello,Mr.Wilson.ThisisBobSmith,andIhaveanunforeseenconflictwithourinterviewnextTuesday,the16that4p.m.Woulditbepossibletoreschedule?“5．Rescheduletheinterviewonlyifyouhaveavalidreason,suchasbeingveryill.Don'tgototheinterviewifyouhaveacontagiousillness.ReadingCUnitSixteenAppointmentEtiquetteI.Role-play:Makeanappointment.Actouttherole-playaccordingtothefollowingcues.Exercises

StudentA:PatientStudentB:Secretaryofadoctor’sofficeA:Youneedtomakeadoctor'sappointmentbecauseyouhurtyourbackwhileyouwerecleaningthehouse.Callthedoctor'sofficeandmaketheappointment.B:Youworkinadoctor'sofficeansweringthephones.II.Rescheduleanappointment.Actouttherole-playaccordingtothefollowingsituation.Exercises

StudentA:JulietStudentB:DavidJuliethasphonedDavidtotellhimthatsomethinghashappenedsoshecan’tmeethimonMondayafternoon.Theytrytorearrangetheappointment,butDavidisbusyonTuesdayandWednesday.DavidarrangesthemeetingtimeonThursdaysohecanmeetJulietat9:00.JulietasksDavidtocallherifanybodycancelshismeetingonTuesday.III.

WriteanemailExercisesYouhavemadeanappointmentwithLisaScott,FinanceExecutiveofAppleSoftwareLimited,tomeetheronDecember20,at10:30a.m.atheroffice.Butyou’vejustlearnedthatyourfriendhadacaraccidentandyouneedtogothehospital.WriteanemailtoLisatocancelyourappointmentwithher.Partoftheemailhasbeendoneforyou.III.WriteanemailExercisesDearLisa,IamsorrytocancelmyappointmentonDecember20,at10:30a.m.atyourcorporateofficeasIamgoingoutofstationforpersonalreasons._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________Idecidedtogotothehospitalthisverymorning,soI'mwritingthislettertoinformyou.Ihopethiswillnotdisturbyourschedule.Sorryforinconvenience.IlookforwardtomeetyouinpersonfortheappointmentwhichIwillrescheduleandmyofficewillletyouknowthetime,dateandvenueinadvance.Yourstruly,ChristopherSmithcrammedADJIfaplaceiscrammedwiththingsorpeople,itisfullofthem,sothatthereishardlyroomforanythingoranyoneelse.塞满的例：Thehouseiscrammedwithpricelessfurnitureandworksofart.这房子里堆满了价值连城的家具和艺术品。

Words&Expressionsgobbleup狼吞虎咽；贪婪地抓住

例：EmergingfirmsareadvancingonagreaternumberoffrontsthantheJapanesedid30yearsagoandalsoadvancingmuchfaster,gobblingupWesternrivals.新兴企业正在蓬勃发展着，无论是从广度还是速度上来说，取得的成绩都比30年前日本国的兴起还要优异，势将鲸吞蚕食其西方的对手们。Words&Expressionsravenousadj.贪婪的；渴望的；狼吞虎咽的

例：Theravenousappetiteforfossilfuelstracespartlytoaneconomicstimulusprogramin1997.现在对化石燃料的贪婪需求部分的源于一项始于1997的经济刺激计划。Words&ExpressionssolitaryADJApersonoranimalthatissolitaryspendsalotoftimealone.独处的例：Paulwasashy,pleasant,solitaryman.保罗是个腼腆的、讨人喜欢的、惯于独处的人。

Words&ExpressionsdeflectV-TIfyoudeflectsomethingsuchascriticismorattention,youactinawaythatpreventsitfrombeingdirectedtowardyouoraffectingyou.转移例：Cagechangedhisnametodeflectaccusationsofnepotism.凯奇改了名字以转移裙带关系的指责。

Words&Expressionssquander

V-TIfyousquandermoney,resources,oropportunities,youwastethem.浪费(金钱、资源或机会)例：Hobbsdidn'tsquanderhismoneyonflashycarsorothervices.霍布斯没有把钱挥霍在奢华汽车或其他恶习上。

Words&ExpressionsallotV-TIfsomethingisallottedtosomeone,itisgiventothemastheirshare.分配例：Theseatsareallottedtothecandidateswhohavewonthemostvotes.这些席位被分配给了赢得了最多选票的候选人。

Words&Expressionsgeographicallyadv.在地理上；地理学上

例：Backinthedriver'sseat,heisnowdoingpreciselytheopposite:tryingoutnewapproachesanddiversifyingDell'sbusinessmodelbothgeographicallyandcommercially.回到驾驶员的席位，他要做的是相反的事情：尝试新的方法，以及从地理和商业角度多元化戴尔的商业模式。Words&ExpressionsenforceV-TToenforcesomethingmeanstoforceorcauseittobedoneortohappen.强制执行例：Theystruggledtolimitthecostbyenforcingalow-techspecification.他们通过强制执行一种低技术规范来竭力限制成本。

Words&Expressionsoff-siten.工地外；厂区外

例：Today'sworkerstendtodressastheywant,shunthefactorycanteenandliveoff-sitewiththeirfriends.如今的工人们往往穿着随意，不去工厂食堂就餐，与朋友们住在厂外。Words&ExpressionssabotageV-TIfamachine,railroadline,orbridgeissabotaged,itisdeliberatelydamagedordestroyed,forexle,inawarorasaprotest.蓄意破坏例：Themainpipelinesupplyingwaterwassabotagedbyrebels.主供水管道被叛乱分子故意破坏了。Words&ExpressionsequateV-T/V-IIfyouequateonethingwithanother,orifyousaythatonethingequateswithanother,youbelievethattheyarestronglyconnected.将…等同于;等同于

例：Butnowthediscountequatesto$60aton,whilethespotisabout$90aton.但现在，折扣为每吨60美元，而现货价格则约为每吨90美元。Words&ExpressionsaffectV-TIfsomethingaffectsapersonorthing,itinfluencesthemorcausesthemtochangeinsomeway.(某事物)影响(某人或物)例：Morethansevenmillionpeoplehavebeenaffectedbydrought.七百多万多人受到了干旱的影响。

Words&Expressionsoversight

1.N-COUNTIftherehasbeenanoversight,someonehasforgottentodosomethingwhichtheyshouldhavedone.疏忽例：Williamwasangeredandembarrassedbyhisoversight.威廉对自己的疏忽感到恼火和尴尬。2.ADJAnoversightcommitteeorboardisresponsibleformakingsurethataprocessorsystemworksefficientlyandcorrectly.监督的

例：Thebillcreatesanoversightboardwiththeauthoritytoinvestigateandpunishaccountingfirms.该法案创建了一个有权调查并处罚会计师事务所的监督委员会。Words&Expressionsimpingevi.撞击；侵犯vt.撞击例：Itmaynotcomeasasurprisetoparents,buthavingchildrenreallydoesimpingeonmaritalbliss.它的到来对父母不再是个惊喜，孩子的到来真的会影响婚姻的质量。Words&ExpressionsoddsN-PLURALYourefertohowlikelysomethingistohappenastheoddsthatitwillhappen.可能性例：Whataretheoddsoffindingaparkingspacerightoutsidethedoor?就在门外找到一个停车位的可能性有多大？Words&ExpressionssimultaneouslyADV同时地例：Thetwogunsfiredalmostsimultaneously.两支枪几乎同时开火。

Words&ExpressionsaccidentallyADV意外地例：Apolicemanaccidentallykilledhistwobestfriendswithasinglebullet.一位警察意外地用一颗子弹杀死了他的两个最好的朋友。

Words&Expressionsreconfirmvt.再确认；再证实例：Iwanttoreconfirmmyreservation.我要再确定我的预约。

Words&ExpressionsconflictN-VARAconflictisaseriousdifferencebetweentwoormorebeliefs,ideas,orinterests.Iftwobeliefs,ideas,orinterestsareinconflict,theyareverydifferent.(信念、观点、利益之间的)冲突例：Thereisaconflictbetweenwhattheyaredoingandwhatyouwant.他们在做的和你想要的之间存在冲突。

Words&ExpressionsconsciousADJIfyouareconsciousofsomething,younoticeitorrealizethatitishappening.意识到的[v-linkADJ]例：ShewasveryconsciousofMaxstudyingher.她十分清楚马克斯在仔细端详着她。

Words&Expressionspro