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EmailsContentsComposingYourMessageReferenceExpressionsSampleEmailsWritingYourMessageCheckYourselfComposingYourMessageComponentofE-mailsE-mail=Electronicmailasystemforsendingandreceivingmessageselectronicallyoveracomputernetwork.Component:theheadingFrom:sender’semailaddress(automaticallyfilledin)To:receiver’semailaddressCc:CarbonCopyBcc:BlindCarbonCopyDate:dateofsending(automaticallyfilledin)Subject:topicoftheemailAttachment:encloseddocumentsthebodyComponentofE-mailsThebodySalutationOptionsNosalutation“John,”“Dear
John,”“Hi,”or“Goodmorning!”Includenameinfirstline(“Thanks,John,for
your
help...”).ContentCoverjustonetopic.Useuppercaseandlowercaseletters.Useshortlinelengthifmessagemightbeforwarded.ClosingConsidercomplimentaryclosingsuchas“Best”“Thanks”,or“Cheers.”Includeyournameandidentification–especiallyformessagestooutsiders.PopularityofEmailsAdvantage:
wideuseinbothinternalandexternalbusinesscommunicationsdistributiontolargenumbersofrecipientsatthesametimeefficiency:fastinspeed(paringwithletters)valueformoney:cheapinprice(lesspaperwork)∴replacingmemos,notesandlettersinsomewayDisadvantage:
internetsecurity-maybehackedintobyyourcompetitors-computervirusmaydestroyyourrecordsnolegalvalidity-nosignatures-nocompanyseals∴can’treplacingbusinesslettersthoroughly
WritingTips
WriteaninformativesubjectlineConsiderusingidentifyinglabels,suchas“ACTION,”“FYI,”“URGENT”
eg.NewsaboutthemeetingTomorrow’smeetingcanceledFYI(ForYourInformation,供参考)
URGENT:Submityourreporttoday!
PutthekeypointofyourmessageupfrontBebrief
ConsiderculturaldifferencesRestrictthemessagetoonetopicwheneverpossibleMakeiteasyforthereadertoreplyyesornoorgiveashortanswer(insteadof"letmeknowwhatyouthink"write"IsMondayorWednesdayat2p.m.bestforyou?")Useshortparagraphsandblanklinesbetweeneachparagraph.Checkforaccuracy,spelling,punctuationbeforehittingtheSendbuttonNetiquette(NetworkEtiquette)网络礼仪TrytoavoidtheuseofALLCAPITALS.(ITSEEMSYOU’RESHOUTING!)Don’trespondwhenyouareangryDon’tsendanything(esp.confidentialinformation)youwouldn’twantpublishedDon’tuseemoticons(^-^)andtoomuchabbreviations(ASAP)inbusinessmessageReferenceExpressionsVocabularyDevelopmentcybermaniacyberromance/relationshipcyberfriendcyberlovecybernautcyberpunkcyberscribecybernovelistcyberlibrarycyberzinecyberthrillercyberpub/cybercafé网迷网恋网友网络爱情网络用户网络高手,黑客网上发帖的人网上小说家网上图书馆网络杂志网络惊险小说网络酒吧VocabularyDevelopmentalliancewarecoursewareknowledgewarekidwarepaywarefreewaresharewarecharitywarecarewaredemowareslideware两家公司合作开发的软件课件,教学软件智能化工具软件儿童软件付费软件免费软件共享软件慈善软件爱心软件演示软件幻灯片软件VocabularyDevelopmentNetantFlashgetInternetbuffNetizenmousepotatoInternetcafe/internetblogCitizenship网络蚂蚁网际快车网虫网民成天打网络游戏的人网吧博客网民身份VocabularyDevelopmentGoogledating
表示通过Google搜索去结识女友或男友的做法。Googlemania/Googleholic
指那种用Google搜索成癖的人。Googlepedia–pedia由encyclopedia而得,整个词则表示Google百科,有了Google,人们在网上就能找到各种信息,不用去图书馆查百科全书了。Googlebombing轰炸Google,指程序人员的恶作剧,他们通过使用特定的搜索词汇,创建一系列的链接,使网站在Google上名列前茅。Googlehacking利用Google等搜索引擎,挖到他人的个人密码等机密文件。Googlefu表示运用Google搜索获得信息的能力,它是仿照kungfu(功夫)而来的,因为功夫在美国也很盛行,所以人们以fu来表示一种近乎道的技术,一种能创造奇迹的重要能力。Googleplexaire表示富得离谱的人,该词由googleplex和后缀-aire(来源于millionaire)拼缀而来。VocabularyDevelopmentNOYBBTWTIATYVMBBSMMHA2UN2MTLK-2-U-L-8-RF2FBrbnoneofyourbusinessbythewaythankinadvance先表谢意thankyouverymuchbulletinboardsystem公告牌系统MyMostHumbleApologiesToYou我对你表示最诚挚的道歉NottomentionTalktoYouLaterfacetofaceBerightbackSampleSentences1)PleasedwiththeGoodNewsIwaspleased/glad/delighted/thrilledtohearthat…Ihavejustheardthesplendidnews…Yourappointmentto…givesmegreatpleasureItisdelightednewsformetolearnthatyouhavebeenappointedtoChairmanof…Itcameasnosurprisetometolearnthatyouhadbeenawardedtheoutstandingentrepreneurfortheyearforyourexcellentworkinthefieldofmanagement.Wewereverypleasedandexcitedtohearaboutyournewassignment.Yourappointmentcameasnosurprisetousinviewofyourunusualabilities.Iwasverypleasedtolearnofyourappointmentas…SampleSentences2)CongratulationsPleaseacceptmywarmestcongratulationsonthistenthanniversaryofthefoundingofyourbusiness.Pleaseacceptmysincerecongratulationsonyoursuccess.Iwouldliketoextendmywarmestcongratulationstoyouonyourpromotion.Iamsureyouwillbeabletofulfillyournewresponsibilitieswithyourmanyyearsofconscientiousanduntiringeffortsforyourcompany.Iwouldliketoextendmywarmestcongratulationstoyouonthiswelldeservedrecognitionofyourability.Itisreassuringtousthatsomeoneofyourabilitywillassumethiskeyposition.Congratulations!Allofusfeelproudofyourremarkableachievement!SampleSentences3)YoudeserveitThisisamarvelousachievement,thoughnomorethanyoudeserve.Iamveryhappytoseeyourworkfor…/yourabilitiesrecognizedinthisway.Iknowthatyourenthusiasmandexperiencearetheveryqualitiesthatareneededforthisposition.Iamdelightedthatyourtalentandhardworkhavebeenrewarded.SampleSentences4)BestWishesfortheFutureIwishyoueverysuccess.Alltheverybestforthefuture.Irejoiceinyourgoodfuture.
Heartiestcongratulationsuponyourgraduation.Mayyourfuturebeassuccessfulasyourmiddle-schooldayshavebeen.Thebestlucktoyou!Myverybestwishestoyouasyoubeginyournewduties.Pleaseacceptmycongratulations.Withkindregards.SampleSentences4)BestWishesfortheFutureWarmregardsandbestwishes.Iwishyouthebestofeverythingforalltheyearsahead.PleaseacceptmybestwishestobothyouandyourPresident.Weextendgoodwishtoyouinthischallengingtask.Welookforwardtothecontinuinggrowthofyourcompanyunderyourenlightenedleadership.Keepupthegoodwork.Maythesuccessoftheyearsbethefoundationfortheevenmoresuccessfulfuture.SampleEmails
Congratulationsonpromotion
davidhaskel@CongratulationsonyourpromotionDearMr.Haskel,
CongratulationsonyourrecentpromotiontoheadtheMarketingDepartmentofCaliforniaMetals.
MyfellowmanagersandIaredelightedthatyourworkinthemarketingfieldhasbeenrecognizedthiswayandwejoininsendingyouourverybestwishesforthefuture.
Throughthefiveyearsofworkingtogetherwithyou,manyofuswellawareofhowmuchyou'vecontributedtotheassociationbetweenourtwocorporations.WearealllookingforwardtoyourtriptoChinanextmonthwhenwewillcelebrateyouradvancementinamoreformalway.
Again,congratulationstoyou,Mr.Haskel-goodluckandgoodwishesonyournewpositionasDirectorofMarketingDepartment.
Cordiallyyours
Congratulationson
afriendorcolleague’snominationCongratulationsonyournominationDearMavis:Pleaseacceptmyheartiestcongratulationsonyourrecentselectionforinclusionontheshort-listfortheNYCityWritersPrize.IjustheardthenewstodayfromFrancisGoodspeedwhenshedroppedintomyofficewiththemarkedupproofsforherlatestcollectionofstories.Asyoucanimagine,Franwasveryexcitedtoo!Iamsoproudofyou.Asyouknow,Ihavebeenalongtimepromoterofyourwork,andinmymindit'sabouttimetheyfinallyrecognizedyourtalent.Infact,IbelievethatyourselectionfortheNYCWPshort-listislongoverdue.Ihavealreadyreadtwooftheotherbooksthatareshort-listedandinmyopiniontheydon'tholdacandletoyour"NoTurningBack".IwillreadtheotherthreebooksnominatedandletyouknowwhatIthink.Although,Icouldhardlybeconsideredanobjectiverevieweronthisone.OnceagainMavis,mysincerecongratulationsonyournomination.JustbeingnominatedfortheNYCWPisanhonorinitself.IwillbekeepingmyfingerscrossedforyouuntiltheyannouncethewinneronMarch1st.Sincerebestwishes,BradMerchantJamiesonmavis@Congratulationsongraduation
fromuniversityJamiekaty@CongratulationsonyourgraduationDearKaty:Itmakesmeproudtobeabletooffermycongratulationsonyourgraduationfromuniversity.Iknowhowlongandhardyouhaveworkedandstudied.But,yourdedicationandperseverancehaspaidoff,andyoushouldbeveryproudofyouraccomplishment.Nowthatyouhavegraduated,therearemanyoptionsanddoorsopentoyouthatwerepreviouslyunattainable.Yousetyourgoalandnowhaveachieveditinyourgraduation.RememberthequotebyBenjaminMays,"Thetragedyoflifedoesn'tlieinnotreachingyourgoal.Thetragedyliesinhavingnogoalstoreach."Rememberoneofthekeystosuccessisgoalsetting.Keepsettingyourgoalsandyoucanachievewhatyounowonlydreamof!Iwishyouallthebestinpursuinganewcareerinyourchosenfield.Welldone!Sincerely,RobertBurnsCongratulationsonabirthdaybobchan@CongratulationsonyourbirthdayDearBob:Soyou'reayearoldertoday——ordon'tyouwanttobereminded?Anyway,congratulationsandbestwishes.Ifyoufeellikeholdingacelebration,willyouletmetakeyoutodinnerandthemovies,asasortofbirthdaytreat?Younametheday.Andinthemealtime,manyhappyreturns!Cordially,TomCongratulationsonthearrivalofanewbabyhens_scott@CongratulationsonyourgraduationDearKevin:Wewerethrilledtohearaboutthearrivalofyournewbabygirl.
And,wewerehappytohearMotherandbabyaredoingfine.And,ofcourse,nottoforgetthenewDad–wewerehappytohearthatyousurvivedthiswonderfulmiracleoflife.Enjoyyournewlittleoneastheygrowupfast.
Thisiswhenyouwillrealizehowfasttimedoesgoby.
Wecanrememberwhenourchildrenwereborn,itwaslikeyesterday,nowtodaytheyareallyoungadults,anditisamazinghowfastthetimewentby.Cherisheachmomentwithyournewlittleone.Alwaysmaketimeforthemastheygrow.Congratulationsandourbestwishes,Love,HensScottKevinlee@CongratulationsonweddingmarshaJoan@CongratulationsonyourweddingDearJennifer:Howmarvelousitistobeabletocongratulateyouonyourwedding!Wewishyouallthehappinessthatyoubothdeserveasyoutravelthroughlifetogether.And,whileyoumayexperiencethosechallengesoflife,youwillneveragainbealoneinconqueringtheseissuesforeachofyouboundtogetherinmarriageformatremendouspowertoexceed,topersevere,andtohelpeachotherbeallthateachcanbe.Again,pleaseacceptoursincerecongratulationsonyourwedding.
Yourssincerely,MarshaJennifer1980@WritingYourMessageSituation
YoulearnedfromyourfriendWangYingthatyourformercoworkerLiJinwasgraduatedwithhighhonorsfromSunYat-sunUniversityyesterday.AndwillcontinuehisstudyintheUnitedStatessoon;writeanemailtocongratulatehim.Waysofthinking1.Finishtheheadingoftheemailatfirst.2.Statethereasonwhyyouarewriting3.Expresspraiseandapprovalofthereader’saccomplishmentinyourCongratulationletter4.Keepyourcongratulationlettersimple,conciseandwithinonepage.5.Bestwishesofthewriterorrestatethemainidea.KeytoWritingYourMessageCongratulationsonyourgraduationb-lijin@DearLi:IlearnedfromWangYingthatyouweregraduatedwithhighhonorsfromSunYat-SenUniversityyesterday.Manycongratulationsonyou!Icanwellimaginehowproudofyouyourparentsarenow,whohavebeenanxiouslyhopingtowitnessyourbrilliantsuccess.AsIunderstand,youwillcontinuestudiesintheUnitedStatessoon.Iwishyougreatersuccessinyourstudiesandresearchwork.Withbestwishes.Yourssincerely,KatyCheckYourselfTask1MultipleChoices:1-5:ddbbd6-10:dcbca
Task2FillintheBlanks:1.________________isbecomingthefavoredchannelofcommunicationinmanyorganizations.2.Therulesofpoliteonlineinteractionareknownas_______________.3.Unsolicitede-mailadvertisementsarecalled___________.4.Writinganentiree-mailmessageinallcapitallettersisknownas______________.5.Probablythemostimportantpartofamemoore-mailmessageisthe___________________.6.Whenlistingitemsinorderofimportance,a__________listshouldbeused.E-mailNetiquetteSpamShoutingSubjectlinenumberedTask3
Translatethefollowingsentences:1.MycolleaguesandIaredelightedthattheyearsofserviceyourhavegiventoyourcompanyshouldatlasthavebeenrewardedinthisway2.Ihopethatthecomingyearwillbringafurtherincreaseinexchangeofculturebetweenourtwocountriesandwelookforwardtocontinuedfriendlyrelationswithyou.3.IamwritingtoconveymywarmcongratulationsonyourappointmenttotheBoardofAsiaIndustriesLtd.4.IamreallygladtohearthatyouhavedonesobrilliantlyintheMatriculation①Examination.Congratulations!Withsuchexcellentresultsyouwillbeabletogetintoanyleadinguniversityyoulike,Iamsure.5.Thankyouforyourletterconveyingcongratulationsonmyappointment.我和我的同事都感到很高兴,你为贵公司服务多年终以这一方式得到应有的奖赏。我希望新的一年两国会有更进一步的交流,我们也盼望两国的友谊长存。欣闻你获任命为亚洲实业有限公司董事会成员,我谨向你致以热烈的祝贺。祝贺他在大学入学(matriculation)考试中获得好成绩,你确信他能考入他所喜欢的重点大学。感谢你来信对我的任命表达的祝贺。Task3Translatethefollowingsentences:6.我感谢您对我的工作给予的支持,并期望未来能有更好的合作。7.请允许我表达对你提升为总裁的真诚祝贺。8.我们知道你为此付出了很多努力,你的将是实至名归的。9.祝你和你的事业继续走向辉煌。10.这是一个了不起的成就,我相信你的家人朋友还有你自己一定会引以为豪。Iwishtothankyoufortheassistanceyouhavegivenmeinmyworkandlookforwardtobettercooperationinthefuture.
AllowmetoconveymysincerecongratulationsonyourpromotiontoCEO.Weknowthatyouputforthagreatamountofeffortandthattheawardwaswell-deserved.Wishyouandyourcompanycontinuingsuccess.Thisisanimpressiveaccomplishment,ofwhichIamsureyourfamily,friendsandyouareproud.Task4ReadthefollowingemailandfillintheblankswiththemissinginformationmarkedfromAtoH.From:_____________________________
Date:_____________________________To:_____________________________Cc:_____________________________Subject:____
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