精益领导力知识讲义

精益领导力知识讲义

LEANLeadership

精益领导力QualityLeadershipProcessBusinessExcellenceModel业务卓越模型ValueStreams/KeyMetrics/LeanPhysicsLeanSixSigmaResourceDeployment&TotalEmployeeInvolvementImprovementOpportunityIdentificationandPrioritizationStrategicChallenges&KeyFactors6sKaizenLeanTangible,VerifiableResultsStrategicObjectivesASS

ESSALIGNINTEGRATEBaxterBusinessExcellenceModelDFSS/DMAICMethodologyExecutionResultsAssess,Align,andIntegrateLeanSixSigmaResourceDeployment&TotalEmployeeInvolvementStrategicChallenges&KeyFactors6sKaizenLeanTangible,VerifiableResultsStrategicObjectivesASSESSALIGNINTEGRATEBaxterBusinessExcellenceModelBaxterBusinessExcellenceModelDFSS/DMAICMethodologyValueStreams/KeyMetrics/LeanPhysicsImprovementOpportunityIdentificationandPrioritizationDirectionSettingJourneyThroughtheModelBusinessExcellenceModelCycleDirectionResultsExecutionAssessContinuousImprovementAchievingBusinessExcellenceBusinessExcellenceModelCycleOperationalExcellence–OperatingMechanismSteeringCommitteeEngineeringManufacturingQualityHRValueStreamMapKeyMetricsSupplyChainFin/ITValueStreamMaps/Methodologies/MetricsDirectionResultsExecutionAssessContinuousImprovementLeanEnterprisebasedShingoProcessLearningtolearn“Ifthestudentdoesnotlearn,It’stheteacher’sfault”“教不学，师之惰”LeanLeadership精益领导力“AGreatTeacherisagreatstudentandgreatstudentsaregreatteachers.”“一个伟大的老师也是勤奋的学生.”----RudiLeanLeadership精益领导力Itiseasytounderstand,

It’sjusthardtoDO!理解容易，实施难！LeanLeadership精益领导力

Trainyourpeople&createchionsstartingwithyou.人员培训,要得到人们的认同和支持–先从自己开始

YouaretheTeacher你就是老师Communicatetheneedforchangetoeveryone.让大家知道改革的必要。Makethevisionrealtoeveryone.使人们看到前景的可行性。Keyleadersmustparticipateinthechange.Dealwithresistancetochange主管人员必须参加改革和协调改革的障碍。

LeanLeadership精益领导力

Unlesswe“do”,wewillnotknow!

我们不去做，将永远不会真正了解。

Changeourleadershipstyleasnecessary.

如果需要，就要改变我们的领导方式。

Metricshastobecheckeddaily.

每天要检查和衡量标准。

Plan,Do,Check,Action

计划、启动、衡量、执行。RealCulturechangewilltaketime.真正的改革是需要时间的。LeanLeadership精益领导力

Youmusthavetheknowledge.

必须拥有丰富的知识。

StarteachdaywithaStandardWorkFlow.（A3)

把标准运用到每一天的工作中。

100%involvement.

100%地投入。

Rememberwhere’sTrueNorth(direction)要记住真正的方向。

BatchFocus=Results

批量=只得到结果

LEANprocessfocus=ContinuousImprovement

注重精益流程＝持续进步LeanLeadership精益领导力LEANwillgetuseitherBetterorWorse,Nomiddleground

精益会带来进步或退步，没有中间状态.

LEANisfun&rewardingasitinvolveschanginglives.

精益会带来乐趣，改变人生

LEANdisciplinespeople,thoughts&actionsinthatorder.

精益训练个人的思维方式和工作方法。

Thereisnothinkingyouarejustlucky.

决不能有碰运气的想法。

LeanLeadership精益领导力Therealvalueisnotintheshorttermresults…itisincreatingastructureandpeopletoimproveeverydaytowardsTrueNorth.真正的价值并不在于短期的效果。。而在于让每天的工作都朝着精益的方向发展。LeancanreduceLeadTime

精益能够减少运行时间“Thelongerittakes,themoreitcosts”.“耗时越久，成本越高”。Leansuccessrequiresmanagementofprocessdetails.精益的成功需要细节流程的管理。LeanLeadership精益领导力Itisimprovementwithoutmuchspending.Itiscreativethinking&wasteeliminationorprocesssimplification,notcapitalspending.无需多花钱就能得到改进.精益是创新,减少浪费，简化流程.

Knowwhat“really”happensinourplaceofwork.必须了解我们工作环境所发生的事情.

LeanLeadership精益领导力Properapplicationofpropertoolsatthepropertimetodeliverresults.

在恰当的时间运用适当的工具,从而达到最好的效果.

Attheend,arewegettingperformanceimprovement&culturechange?

最后,我们有没有改进自己的表现,改变了我们的企业文化?LeanLeadership精益领导力Today,changescomeveryfastandwemustadjustourselvestoacceptchangesquickly.Thereisalwaysabetterwaytodoalmostanythingnowadays.Andwemustnotassumethatathingwhichcannotbedonepreviouslycannotbedonenow.今天,世界发展日新月异;我们必须调整自己的思维习惯,才能快速地接受这些转变，现在必定会有一个更好的方法去做某件事。我们不能认为过去做不到的事情现在也做不到.LeanLeadership精益领导力KaiKakuChangeRadical（根本的）改变LeanLeadership精益领导力ALeader’sRoleintheTransformation领导者在改革中的职责

SuccessfulLeantransformationistopdown.

成功的精益改革总是从管理层开始.

Leadersmustleadthechange.

领导要带领改革。

Ensuretoplevelcommitmentandinvolvement

确保管理层积极参与并承担责任.

Forceparticipationstartingwithleaderstouse

LEANtools-VSMs,Kaizens,Muda,Gemba……etc

“ThismeansYOU!”.

领导要带头参与，使用精益工具:价值流程图，持续改进，减少浪费,执行地点……

“说的就是你！”

Removeobstacles

排除障碍.

Promote&rewardtruebelievers&changeagents.

奖励并提拔真正的项目推动者.

LeanLeadership精益领导力BuildingBlocksofLEAN搭建精益积木The20keysbyIwaoKobayashi20个重点Cleaningandorganizing清理&组建

Topdownandbottomupmanagement上下层互动

Teamactivities团队活动

Inventoryreduction减少库存

Reductioninchangeover减少换模时间

Reducingmotionandimprovingmethods减少动作,改善方法

Attainingzerodefects达到零缺陷

Improvingequipment改善设备

Improvingthevalueaddedtime提高增值时间

Improvingquality提高质量LeanLeadership精益领导力Improvingthevalueaddedtime提高增值时间Improvingsupplierrelations改善供应商关系Wasteelimination减少浪费Empowerment授权Improvinganddevelopingworker’sskills提高员工的工作技能Schedulingtechniques安排计划的技巧Gettingto100%efficiency100％的效率Informationsystems信息系统Costreduction降低成本Improvementsintechnology改善技术LeanLeadership精益领导力WhatdowegetfromLEAN?LEAN带给我们什么？Wewillhave“softheads”toembracechange.

我们将拥有灵活的头脑去接受改变.Wewillbewillingto“unlearn”whatweknow.

我们将乐意忽略自身原有的知识.Wewillimproveoureyesforvalueandeyesforwaste

我们将改用另一种进步的眼光去看待价值和浪费.Wewillnottake“Seeing”forgranted.

我们将不会理所当然的认为看到的就是正确的.Wewillunderstandhowthiscantransformourbusiness.

我们将看到它是如何改变我们的事业.WewillunderstandthatLEANisa“ThinkingSystem”.

我们将明白精益是一项“思考型的工作体系”.WewillstartthepathtowardsbecomingaLeanThinker.

我们将从此走上精益思考的道路.Wewillbeconvinced,notforced.

我们将会信服,而不是被迫接受.Wewillhavethecourage,passionanddesiretotakeactionimmediately.

我们将会在工作中充满勇气,热情和期望.WewillseehowandbelievewecanchangeBaxter.

我们将会看到并相信我们是如何改变百特.

We

willsharewithotherswhatwelearnhere.

我们将去分享所学到的。AsaLEANEnterprise…成为一个精益企业…“Aleaderismosteffectivewhenpeoplebarelyknowheexists.Whenhisworkisdone,hisaimfulfilled,hispeoplewillfeeltheydiditthemselves.”一个高效的领导不会让大家感觉到他的存在，当任务完成，目标实现时，下属们会感觉是他们自己的功劳。LeanLeadership精益领导力ValueAdded

增值Activitythataddscustomerormarketvaluetothe

productandservice.

把客户或市场价值体现在产品和服务中。(Thecustomerwantsit,“definesit”andwillpayforit.)（客户需要的，肯定的，肯花钱的）Filling

灌装

Assembling

装配

Extruding

挤出

Sterilizing

灭菌

Packaging

包装

Mixing

混合LeanLeadership精益领导力Non-Value-Added非增值Activitythatdoesnotaddcustomerormarketvaluetotheproductandservice

无价值的产品和服务。(Thecustomerdoesn’twantitandwillnotpayforit.)（客户不需要的也不肯花钱的。）Inspecting

检查

Sorting

分类

Moving

转移Rework

返工

Counting

计算

Downtime

停工LeanLeadership精益领导力LEANEnterprise精益企业IsourworkValueAdded?我们的工作有价值吗？-Discussion-MUDALeanEnterpriseImplementation精益企业执行目达LEARNINGTOSEE学会发现IdentifyWaste发现浪费LEAN精益DefinitionofWaste什么是浪费

Wasteisanythingotherthantheminimumamountofequipment,materials,parts,space,andworker’stimewhichareabsolutelyessentialtoaddvaluetotheproduct.

给产品增值的机器、原料、部件、空间、工时，以外的任何非增值的东西都叫做浪费。ShoichiroToyotaPresidentToyotaExle&Practice--Discussion–例子&实践--讨论--Whatpercentageofavaluestreamdoyouthinkwouldbenon-valueaddedactivity?

价值流中有多少百分比是非增值工作？LEAN精益Overproduction生产过剩

Waiting等待

Transportation运输

ExcessMotion