Unit1-1 Meeting Customers英语教学课件

中职学校secondaryvocationalschool高职学校highervocationalschool中专学校secondarytechnicalschool大专学校post-secondaryschool幼儿园kindergarten小学primaryschool初中middleschool/juniorhighschool高中highschool/seniorhighschool大学university/collegeUniversity指综合性大学，专业多，学生多College①指专业性强的大学，专业较少，学生少，针对性强；②也可以指university中的某个学院academy①一般指学院，学会，研究院，如科学院，心理学会②指专科院校或美国的私立中学Unitone

MeetingCustomersByLuluWarmingup1.Whichofthefollowingsentencesarepropergreetings?Discusswithyourpartnerandtickthesentencesyouchoose.Goodmorning!Longtimenosee!

Whereareyougoing?Howoldareyou?Areyoumarried?Nicetomeetyou.Situation1:meetanewbossSituation2:meetanoldfriendSituation3:meetacustomerintheoffice2.Whichareproperinthe3situations?Longtimenosee！Nicetomeetyou！Goodmorning！1-1MeetingaNewCustomerattheAirportNewWordsandExpressions1.flight[flait]n.航班；飞行E.g.Theflightwilltakefourhours.此次飞行将需要四个小时。Flight286wastwohourslate.（译为航班时应大写首字母）286次航班晚点两小时。2.lobby[‘lɔbi]n.（酒店的）大堂，大厅3.onboard在船（火车、飞机）上e.g.Theserviceonboardisjustso-so.

飞机/船/火车上的服务一般般。4.pickup（somebody）/pick(sb.)up接某人e.g.Ioftenpickupsomeoneattheairport.

我经常去机场接人。

5.service[‘sə:vis]n.服务e.g.Thankyouforyourexcellentservice.

谢谢您的优质服务！6.SalesManager销售部经理7.GeneralManager总经理ProjectManager项目经理MarketingManager市场部经理DepartmentManager部门经理Assistant/DeputyManager协理，副经理SeniorManager高级经理HR(HumanResources)Manager人事经理；人力资源经理FinanceManager财务经理；财政经理Howdoyouintroduceyourselftostrangers?

Listenandchoose1.WhereisMr.Andersonfrom?A.LondonB.NewYorkC.Tokyo2.WhatisLiJian’sPosition(职位)inhiscompany?A.GeneralManagerB.SalesmanC.SalesManager3.HowmanytimeshasMr.AndersonbeentoChina?A.NeverB.TwiceC.Threetimes4.Whenwilltheymeetforthedinnerintheevening?A.5p.m.B.6p.m.C.7p.m.payattentiontothetense注意时态LanguagePointsYoumustbefromIamtheofIt’sveryniceofyoutoTrytomakesentencesasmanyasyoucan!Mr.AndersonMissLiuournewteacherNewYorkBritainAustraliaSalesManagerGeneralManagerHeadmasterMinfengCompanyHuatianHotelNo.1HighSchoolmeetmeattheairporthelpmewithmybaggagegivemetheadvicePairworkMr.Baker(贝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…A:HelenWills/Secretary/GoodwillCompanye.g.HelenWills:Excuseme.YoumustbeMr.BakerfromAustralia.I’mtheSecretaryofGoodwillCompany.MynameisHelenWills.Baker:Nicetomeetyou,MissWills.It’sveryniceofyoutomeetmeattheairport.YourturnMr.Baker(贝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…B:LucyWang/PR(PublicRelation)Manager/JingtaiCompanyLucyWang:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…YourturnMr.Baker(贝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…C:SimonBrown/GeneralManager/HuatianCompanySimonBrown:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…YourturnMr.Baker(贝克先生)isanAustraliancustomer,youneedtointroduceyourselftohim,nowsupposeyouare…D:JamesLi/CEO(ChiefExecutiveOfficer)/HongdaCorporationJamesLi:Excuseme.Youmustbe…from….I’mthe…of….Mynameis….Baker:Nicetomeetyou,Miss/Mr…..It’sveryniceofyouto…RoleplayA:SalesManagerofJinshanCompanyB:AnAmericancustomerwhocomestoChinaforthefirsttimeA