《酒店管理(SDIBT)》课程教学大纲

HospitalityManagementCoursesyllabusCourseDetails CourseCode:HOSP101CourseName: HospitalityManagementCredits: Three(3)credithoursCourseDescription:Thiscoursefocusesonmanagementdevelopmentintheglobalhospitalityindustry-notonlyaddressingcorebusinessandmanagementsubjects,butalsohospitalityasaglobalphenomenonandhowitisconsumedbyculturesandsocieties.InstructionalMaterials

\o"HospitalityManagement:ABriefIntroduction"DrRoyCWoodFHEA,FIH,Hon.HospitalityManagement:ABriefIntroduction,FCHME,

SAGEPublicationsLtdFevziOkumus、

LeventAltinay,\o"StrategicManagementforHospitalityandTourism"StrategicManagementforHospitalityandTourism,Butterworth-HeinemannGradingformulaInstrumentPointsorweightsMidterm/Final(twotestsadministeredinclass)40points(20each)Homework(twoexercises)30points(15each)TeamProject/Presentation20pointsParticipation/Attendance5pointsQuizzes5pointsTOTAL100pointsGradeTotalpointsGradeTotalpointsA95-100C-60-64.999A-90-94.999D+55-59.999B+85-89.999D50-54.999B80-84.999F<50B-75-79.999WC+70-74.999IC65-69.999WFScheduleofdatesandtopicsDateTopicsChaptersWeek1IntroductiontoHospitalityManagementCh.1Week2Values,Vision&MissionCh.2Week3ManagingforQualityCh.3,4Week4Planning&ImplementingWorld-ClassServiceCh.5Week5FinancialStatementsCh.6,7Week6ManagerialAccountingCh.8,9Week7SupervisionandManagementCh.10,11Week8HumanResourcesFunctionsCh.12Week9MIDTERMEXAM:TeamManagementWeek10Performancemanagementexercisedueanddiscussioninclass;FormingHighPerformanceTeamsWeek11RiskManagementCh.13,14Week12FacilitiesManagementCh.15,16Week13LeadershipCh.17Week14SpecialactivitiesWeek15TeampapersdueandteampaperpresentationsWeek16FINALEXAM

TheScheduleofdatesandtopicsmaybemodifiedslightlyduringthesemester.AnychangeswillbesentasannouncementsthatwillbepostedonBlackboardandsentautomaticallytoallstudentsintheclassviaNYITemail.StudentexpectationandresponsibilitiesIexpectthatyouwillcometoclassregularlyandhavepreviewedthematerialpresentedinthetextpriortothebeginningoftheclassperiod.Plantospend2-3hoursoutsideofclassforeveryhourwehaveinclass.Thistimeshouldbespentreviewingthetextbook,completingassignments,organizingandelaboratingonclassnotes,workingonchapterreviewquestions,orstudyingforexams.Isuggestthatyouspreadthistimeoutacrosstheweekratherthantryingto“cram”thenightbeforethegivenclassperiodorexam.QuizzesQuizzeswillbegivenmultipletimes,dependingontheprogressofstudents'learningtowardtheleaningobjectives.Scoreswillberecalculatedtobe5points(themaximumpossiblescoreis100pointsinthiscourse).Deductionsforlatearrival,earlydeparture,andunexcusedabsencesMorethanfiveinstancesoflatearrival,earlydepartureandunexcusedabsences(combined)willloweryourfinalgradebyatleastfivepoints.AttendancepolicyStudentsareexpectedtoattendeveryclasssession.Upto2unexcusedabsencesarepermittedduringthesemester.Studentswhoexceedtheselimitsmaybesubjecttofailure.Ifastudentmissesanyclassortest,theinstructorhastherighttoeithergrantordenyanopportunitytomakeuptheworkthatwasmissed.Insuchcases,theinstructorshallbethesolejudgeofthevalidityofastudent'sexplanationforhavingmissedtheclassortest.ClassroombehaviorBehaviorthatdisrupts,impairs,interfereswith,orobstructstheorderlyconduct,processes,andfunctionswithinanacademicclassroomorlaboratoryviolatesthestudentcodeofconductandmayresultindisciplinaryaction.ThisincludesinterferingwiththeacademicmissionofNYITorindividualclassroomorinterferingwithafacultymember’sorinstructor’sroletocarryoutthenormalacademicoreducationalfunctionsofhisclassroomorlaboratory,includingteachingandresearch.AppealingyourscoresAllstudentshavetherighttoaskquestionsaboutthegradetheyreceiveonanyassignment,quizorexam.However,anydiscussionmusttakeplaceinwritingandmustbesenttomebye-mailnolaterthan1weekafterthescoreisdistributed.Unreasonablerequests(e.g.“canyoubumpupmyscoreup15points”)orlackofeffort(e.g.missingclassoftenornotaskingforhelpuntiltheverylastminutes)willlimitmyabilitytosolvethisproblem.TechnologypolicyThiscoursewillrequiretheuseofsomecommunicationtechnologies(e.g.,tablets,cellphone).Thus,communicationtechnologiescanbeusedduringclass,butonlywhenrecommendedbytheinstructor.Ifyouhaveanoutstandingneedtouseyourcellphoneorcomputerforprivatecommunication,pleaseseetheinstructorpriortoclass.Foryourfinalprojectpresentation,youareallowedtouseyourownlaptop.WithdrawalpolicyAstudentmaywithdrawfromacoursewithoutpenaltythroughtheendofthe8thweekofclassduringa14-or15-weeksemesterandthroughthe8thmeetingduringan8-weekcoursecycle.Afterthis,thestudentmustbedoingpassingworkinordertoreceiveaWgrade.Studentswhoarenotpassingafterthe8thweekorequivalentwillbeassignedthegradeofWF.Itisthestudent’sresponsibilitytoinformtheinstructorofhis/herintentiontowithdrawfromacourse.Ifastudenthasstoppedattendingclasswithoutcompletingallassignmentsand/orexaminations,failinggradesforthemissingworkmaybefactoredintothefinalgradecalculationandtheinstructorforthecoursemayassignthegradeofWF.ThegradeofFisusedforstudentswhohavecompletedthecoursebutwhosequalityofworkisbelowthestandardforpassing.Withdrawalformsareavailableindepartmentalofficesandoncecompletedmustbefiledwiththeregistrar.StudentsshouldberemindedthataWnotationcouldnegativelyimpacttheireligibilityforfinancialaidand/orV.A.benefits,asitmaychangethestudent’senrollmentstatus(full-time,part-time,lessthanpart-time).Internationalstudentsmayalsojeopardizetheirvisastatusiftheyfailtomaintainfull-timestatus.AcademicintegrityandplagiarismpoliciesEachstudentenrolledinacourseatNYITagreesthat,bytakingsuchcourse,heorsheconsentstothesubmissionofallrequiredpapersfortextualsimilarityreviewtoanycommercialserviceengagedbyNYITtodetectplagiarism.Eachstudentalsoagreesthatallpaperssubmittedtoanysuchservicemaybeincludedassourcedocumentsintheservice’sdatabase,solelyforthepurposeofdetectingplagiarismofsuchpapers.Plagiarismistheappropriationofallorpartofsomeoneelse’sworks(suchasbutnotlimitedtowriting,coding,programs,images,etc.)andofferingitasone’sown.Cheatingisusingfal