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PAGEPAGE9/9AllRisks 一切险FreefromParticularAverage平安WithParticularAverage水渍HookDamage 钩损险RiskofOdour 串味险RiskofRust 锈损险Sweating&HeatingRisk 受潮受热RiskofShortage 短量险WarRisk 战争险RiskofLeakage 渗漏险Pilferage&Theft 偷窃险LossorDamageCausebyBreakageofPacking包装破裂险ExerciseInparticularwewishtoknowwhetheryoucanissueaspecialrateinreturnforthepromiseofregularmonthlyshipment.Asshipmentisduetobeginon14thMarch,pleaseletushaveyourquotationbyreturn.Onwhattermswillyoubegladtoarrangeanallriskspolicyforus?Theinvoicedvalueoftheconsignment,includingthefreightandcommission,is$2,500.Wearepleasedtonotethat youarereadytoinsure withusashipmentofChineseporcelainfromShanghaitoSydneybysea.Ifyoufindourrateacceptable,pleasepresentthedetailsofyourshipmentsothatwemayissueourpolicyaccordingly.Thetermsyouquoteforanopenpolicyof1,200coveringallriskswillapplytoourconsignmentontheroutesnamed.WethankyouforyourreplytoourinquiryofApril29.IfyoucankindlyarrangetoinsurethesameonourbehalfagainstAllRisksweshallbegreatlyobliged.Undertheordinarycircumstance,nolossortheftofsuchmerchandiseasmildsteelislikelytooccurduringtransportation.Phrases:acceptaclaim同意索赔admitaclaim同意索赔entertainaclaim 受理索dismissaclaim 驳回索rejectaclaim拒绝索赔relinquishaclaim 撤回索赔settleaclaim 解决索赔waiveaclaim 放弃索赔withdrawaclaim 撤回索赔ExerciseTheanalysisofthe1stshipmentisnotsatisfactory, iscertifiedbytheChinaCommodityBureau.(B)when B.which C.as D.thatFiftycases of Green Teayou sent us were found to be badlydamaged. This apparentlyattributableto packing.(D)outer B.superior C.domestic D.faultyWehavetofileaclaimagainstyou US$15,000.(D)withthesum B.equalto C.for D.totheamountofAsit onlyasmallquantity,wehopeyouwillhavenodifficultyinsettlingthismatter.(B)involved B.involves C.involving D.involvingWehave thedrumsonebyoneandfoundthatmostofthemareleaking.(A)examined B.tested C.rolled D.tracedWewouldliketo thisclaimtoarbitration.(A)submit B.give C.put D.presentWearepreparedtomakeyouareasonablecompensation,butnottheamountyouclaimedbecausewe whythelossshouldbe50%morethantheactualvalueofthegoods.(A )cannotsee B.arenotcertain C.cannotfind D.knowAftertheinspectionoftheaboveshipment,wefound5cases .(C)missed B.lost C.missing D.loseIfcargoescannotbefoundwithinafewdays,wewillfileourclaimforthefull ofthem.(A)settlement B.solution C.solve D.answerWetrustyouwilldoyourbestto thismattersettledatonce.(C)make B.place C.have D.let装货Ashippingadviceusuallycontainsthefollowingpoints:thedateandnumberofBillofLading(B/L,提单)thedateandnumberoftheContractthenamesofcommoditiesandtheirqualityandvaluethenameofthecarryingvesselthenameoftheshippingport/loadingport)theestimatedtimeofdeparture)thenameofthedestinationport)theestimatedtimeofarrival)alistoftherelevantshippingdocuments货运单据)thanksforpatronageExerciseDearSirs,Weareon(改为in)receiptofyourletterdated20May2013,requestingearlierdeliveryofthegoodson改为under)yourpurchasecontractNo.2554.Wehavecontactedwith(with)theshippingcompanyandbeentoldthatthereisnoshippingspaceavailableonshipssail(改为sailing)fromheretoyourportbefore5April.Sowearesorrythatweareunabletocomplyto(改with)yourrequest.Pleaserestassure(改为assured)thatwewilldoourbesttoensurepunctualshipmentofthegoods.Yoursfaithfully,Factorswhichinfluencethenatureofpacking:valueofthegoodsnatureofthetransitnatureofthecargocompliancewithcustomers’orstatutoryrequirementsresalevalueofpackingmaterials,generalfragilityofcargovariationintemperatureduringthecourseofthetransiteaseofhandlingandstowageinsuranceacceptanceconditionscostofpackingTwoformsofpacking:largepacking/outerpacking,i.e.packingfortransportationsmallpacking/innerpacking,i.e.packagingorsalespackingThreeprincipaltypesofmarkingwhichmayhavetobedoneonexportpackages:Theconsignees’owndistinctivemarksAnyofficialmarkrequiredbyauthoritiesSpecialdirectionsorwarningsExerciseWelookforward hearing you.Weareinterested buying500ofyourModelWLcameras.Idon’tseethepoint discussingthisquestion thisstage.Wearerelying receivingthegoodsbytheendofthismonth.Theyinsisted havingthegoodstransshipped Singapore.Wecanprovideyou thegoods thepriceswequotedinourlastoffer.Weunderstandyourconcern packing.Wehaveshippedthegoods thesteameryoudesignatedonreceivingyourshippinginstructions.Eachcasewillbemarked detailsrequiredbytheArgentinean10.Thelidsaresecured nailing,andthecratesarestrapped metalbands.Key:1.to,from2.in3.in,at4.on5.on,at6.with,at7.about8.by9.with10.with,withLetterofCredits:RevocableL/C&IrrevocableL/C(可撤销信用证与不可撤销信用证)StraightL/C&Negotiation()OriginalL/C&BacktoBackL/C(原信用证与转开信用证)SightCredit&Usance/Time/Term()DocumentaryL/C&CleanL/C(跟单信用证与光票信用证)ConfirmedL/C&Unconfirmed()TransferableL/C&Non-transferableL/C(可转让信用证与不可转让信用证)ExerciseA4%discountwillbegrantedonly yourorderexceedsUS$20000.(C)dependson B.forconditionthatC.onconditionthat D.subjecttoAnexportercannotreceivepaymentuntilthegoodsonconsignment sometimeinfuture.(D)haveofferedforsale B.arequotedC.arriveatdestination D.havebeensoldWehavemade thatwewouldacceptD/Aat60days’sightforthisorder.(D)clear B.itisclearC.thatclear D.itclear anorderforonehundredpiecesormoreweallowaspecialdiscountof5%forpaymentbyL/C.(C)At B.In C.On D.FromWefindyourterms andnowsendyouourorderfor2setsofgenerators.(C)satisfied B.satisfactionC.satisfactory D.ofsatisfactionWehave at30days’sightforthecontractedvalue.(D)writtentoyou B.calledonyouC.senttoyoubyairmail D.drawnonyouWeyou.(B)
toacceptyourtermsofpaymentandthereforehavetoreturntheordertocannot B.beingunableC.notable D.notbeableWewillconsider yourtermsofpayment.(B)accept B.accepting C.accepted D.toacceptWearenow ofyourorderofJune19.(A)inreceiptof B.uponreceiptofC.onreceiptof D.inreceptionofWearepleasedtoinformyouthatwecansupply alltheitemsyourequire.(D)you B.toyou C.foryou D.youwith常用的词组如下:claimagainstaperson向某人索赔claimforsth.因某事索赔claimletter索赔信claimonaccountofdamage因损坏而索赔claimonthegoods对该货提出索赔lodgeaclaimagainst间用with或on或upon)sb.sth.说“提”索赔除lodge外较常用的动词还有raise,file和putin;此外还可用make,issue,lay, register,render,enter,bringup,setup等。WeshalllodgeaclaimagainsttheInsuranceCompanyforthegoodsdamagedduringtransit.对于货物在运输途中损坏,我们将向保险公司提出索赔。Wefileaclaimagainstyoufortheshortdeliveryof145lbs.我们向你方提出短交145磅的索赔。claimacceptaclaim同意索赔admitaclaim同意索赔entertainaclaim受理索赔dismissaclaim 驳回索rejectaclaim拒绝索赔relinquishaclaim撤回索赔settleaclaim解决索赔waiveaclaim放弃索赔withdrawaclaim撤回索赔ExerciseIYourletterofNovember5,2013withonecopyofReporthasreachedus(及一份报告书均已收到).Wehadthecasesopenedandthecontentsexaminedbyalocalsurveyorinthepresenceoftheshippingcompany).Weregrettoinformyou()thatfoursewingmachinesintwocaseswerebadlydamaged.Weshouldbegratefulifyouwouldsubmittheinsuranceclaimforuswiththeinsurers如蒙代).Hereenclosethesurveyor’sreportandshippingagent的声明).
(运代理Ifyoucannotdisposeofthematerialsonthetermswhichourotheragentsinyourcountryfindsatisfactory贵国其他代理接受的),furtherbusinessrelationshipbetweenuswillnotfinanciallyworthwhile.Fromnowonweshallnotacceptanyreductionsinpriceinvoicedtoyou(我们将不再接受任).Assoonastheclaimissettled,weshallhavethegoodsreturnedtoyouwithallexpensesforyouraccount).Wehopenodifficultywillariseinconnectionwiththeclaim)andthankyouinadvanceforyourtroubleonourbehalf.Wemustpointoutthatthisdelayismostinconveniencingtous(这次延误给我们造成了很大的不便).ExerciseIITheanalysisofthe1stshipmentisnotsatisfactory, iscertifiedbytheChinaCommodityBureau.(B)when B.which C.as D.thatFiftycasesofGreenTeayousentuswerefoundtobebadlydamaged.Thiswasapparentlyattributableto packing.(D)outer B.superior C.domestic D.faultyWehavetofileaclaimagainstyou US$15,000.(D)A.withthesum B.equalto C.for D.totheamountofAsit onlyasmallquantity,wehopeyouwillhavenodifficultyinsettlingthismatter.(B)involved B.involves C.involving D.involvingWehave thedrumsonebyoneandfoundthatmostofthemareleaking.(A)examined B.tested C.rolled D.tracedWewouldliketo thisclaimtoarbitration.(A)submit B.give C.put D.presentWearepreparedtomakeyouareasonablecompensation,butnottheamountyouclaimedbecausewe whythelossshouldbe50%morethantheactualvalueofthegoods.(A)cannotsee B.arenotcertain C.cannotfind D.knowAftertheinspectionoftheaboveshipment,wefound5cases .(C)missed B.lost C.missing D.loseIfcargoescannotbefoundwithinafewdays,wewillfileourclaimforthefull ofthem.(A)settlement B.solution C.solve D.answerWetrustyouwilldoyourbestto thismattersettledatonce.(C)make B.place C.have D.letTermsUsedinMakingComplaints索赔常用词汇anequitablesettlement 公平解决animpartialjudgment 公正判断bagstorn 袋子撕破bundlesburst 捆带松ajustifiedclaim 有充分理由的索赔conciliation 和解调停tocompensatepartly 部分赔偿tohelponegetoutofthemess帮助排除纠纷tooffsetthedifference 抵消差额toraiseanobjection 提出抗议toresorttoarbitration 诉诸仲裁toresorttolitigation 打官司tosettlethecaseamicably 友好解决tostretchapoint 通融让totackletheproblemproperly适宜地处理问题toviewthematterinaproperlight 正确地对待问题towithholdbusiness 找出妥协办法ExerciseIWehavereachedanagreementwiththebuyeronthefollowingterms(我们已经和买方达成了).Thecasenumberiswrong,whichledtoyourtakingthewrongdelivery(这个箱号是错误的,),wearedeeplysorry.Theshortshippingwasduetotheerrorofourpackingstaff(是由于我方包装人员的错误造成的).Ifyouhavethemachinesreturned(),wewillmakenecessaryrepair,andletyouhavethemintheirbestcondition.Inviewofthelongbusinessrelationsbetweenus(),we’dliketosettlethematteramicably.Wehavemadethoroughinvestigation(),theonlyreplywasthatthelabelshadbeenmixed.Wehavebeenexportingspiceformanyyears,allourspiceshavegonethroughstrictinspectionbeforeexport).Wearesorrytolearnfromyouthatsomeofourfoodhasgonedeterioratedonarrivalattheportofdestination(我们发货中的一些食物在到达港口时已腐烂变质).Wecannotacceptyourclaimunlessyouwillsendusthepaperswhichshowexactlytheconditionwhenthegoodsreachedyou).Wewouldliketoassureyouthatallpossiblestepswillbetakentoavoidsuchthingshappeningagain(我们将采取一切可能的措施来防止此类情况再次发生).ExerciseⅡDearSirs,Damageson25BagsofWheatWehavejustreceivedyourletterofSeptember11,2013togetherwithacopyofSurveyReportNo.223 1 bytheSCIBandhavegivenitour 2 attention.Wearevery 3 tolearnthat25ofthetotal80bagswheatsuppliedtoyour 4 No.arrivedbrokenandseriouslydamagedbyseawater.However,wearenotthepartytobeblamed.AccordingtotheB/L,itisclearlynotedthatallthewheatwerepackedinperfectconditionwhentheylefthere.Therefore,thebreakagemustbe 5 theroughhandlingin 6 .Underthe 7 ,weareapparentlynot 8 forthedamageandwouldsuggestthatyou 9 theshippingcompanyortheinsuranceconcernedfor 10 .Anyhow,wethankyouf
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