供应商评分体系srs课件

PurchasingSupplierRatingSystem供应商评分体系PurchasingSupplierRatingSystSupplierRatingSystem(SRS)SRSSCORECARDSRS记分卡KeyPerformanceMeasurables可测量的关键绩效：RPPM 百万不合格品率 25PointsWrittenComplaints记录下的报怨 15PointsDelivery 交付 20PointsService 服务 10PointsCompetitiveness 竞争力 30PointsTOTAL 总分 100PointsToolforRapidCommunication-Monthly快速交流的工具－每月SeniorManagementAwarenessatSupplier

帮助高级管理层了解供应商状况SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)SRSSCORECARDLEVELS SRS记分卡等级Corporate集团级Supplier’soverallperformance供应商全部的业绩Specificsupplierlocation’soverallperformance特定供应商地点的全部业绩Division(availablebyrequestonly)分支机构（只在有要求时适用）Supplier’soverallperformanceataLearDivision

在一个李尔分支机构中，供应商的全部业绩Specificsupplierlocation’soverallperformanceataLearDivision

在一个李尔分支机构中，特定供应商地点的全部业绩LocationSupplier’sperformanceatasingleLearfacility在单独一个李尔工厂中，供应商的业绩Specificsupplierlocation’sperformanceatasingleLearfacility

在单独一个李尔工厂中，特定供应商地点部业绩SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)SRSSCORECARDDISTRIBUTIONSRS记分卡的发布Approximately2ndweekofeachmonth 大约每月第二周Computerauto-fax,fromLearCorporationorLearDivision

计算机自动传送,从李尔集团或李尔分支机构。President’sLevel总裁级Acorporatescorecard集团级的记分卡PlantLevelScorecards工厂级的记分卡SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准－百万不合格品率（RPPM）TheRPPMcategoryaccountsfor25pointsoftheoverallscorecardrating. RPPM的分数占整个记分卡总分的25分SupplierRPPMiscalculatedonthebasisoftheamountofnon-conformingmaterialsvs.thetotalamountofmaterialsreceivedinagivenfiscalmonth.供应商的RPPM值是在一个财务月份中，不合格品数量与收到所有材料的比值Thiscalculationisthennormalizedtoreflectaconstantbasisofonemillionunitsreceived. 这个公式被规范化用以反映收到的每一百万件的一致性。SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准－百万不合格品率Example例如:

Asupplierships100,000partstoaplant.Ofthoseparts,tenarefoundtobenon-conforming. 一家供应商发运了十万件到工厂里，在那些零件中发现有十件不合格。TheRPPMwillbecalculatedas那RPPM的计算应为: (10/100,000)x1,000,000=100RPPMThesupplier’sscoreforthisexamplewillbe22points此例中，供应商的分数为22分SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)

Thefollowingtableoutlinespartspermillionrangesandtheirrespectivescores下列表格是对PPM范围与他们所对应分数的略述：

RPPMRating

Score

RPPMRating Score 0–25 25 351-375 11 26-50 24 376-400 10 51-75 23 401-450 9 76-100 22 451-500 8 101–125 21 501–550 7 126–150 20 551-600 6 151–175 19 601–650 5 176–200 18 651-700 4 201–225 17 701-750 3 226–250 16 751-800 2 251–275 15 801-850 1 276–300 14 851orgreater 0 301–325 13 326–350 12 SupplierRatingSystem(SRS) TSupplierRatingSystem(SRS)ScoringCriteria-QualityNotices/WrittenComplaints评分标准－质量通知/记录下来的抱怨TheQualityNotices/WrittenComplaintcategoryaccountsfor15pointsoftheoverallscorecard.

质量通知/记录下来的抱怨项目占总记分卡的15分ThesystemratesSuppliersonthenumberofformalrejectionnoticesorwrittencomplaintsandtheseverityofeachcomplaintwiththefollowingformula供应商评分系统中，正式拒收通知或记录下来抱怨的数量与每种抱怨的严重程度遵循以下公式：(Thenumberofoccurrencesperclassificationcode)x (severityindex)每种等级所出现的次数X严重度指数SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)Level0 EngineeringIssues 0.00pointsperoccurrence

工程问题 0.00分/次Level1 MinorIssues 0.10pointsperoccurrence

小问题 0.10分/次Level2 RepeatMinorIssues 0.25pointsperoccurrence

重复出现的小问题 0.25分/次Level3 MajorIssues 0.50pointsperoccurrence

主要问题 0.50分/次Level4 SevereIssues 1.00pointsperoccurrence

严重问题 1.00分/次SupplierRatingSystem(SRS)SupplierRatingSystem(SRS)ScoringCriteria-QualityNotices/WrittenComplaints评分标准－质量通知/记录下来的抱怨Example例如:

AsupplierreceivesonewrittencomplaintinLevel1andtwo writtencomplaintsinLevel2.

一个供应商收到1个Level1和2个Level2的抱怨Thetotalnumberofpointswillbecalculatedas所得分数为:(1x0.10)+(2x0.25)=0.60totalThesupplier’sscoreinthisexamplewillbe9points此例供应商所得分数为9分SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)

ThefollowingtableoutlinestheQualityNoticeRatingrangesandtheirrespectivescores:

下列表格是对质量通知评分范围与他们所对应分数的略述

QualityNotice QualityNotice

RatingPoints SCORE RatingPoints SCORE

0.00-0.09 15 0.80-0.89 7 0.10-0.19 14 0.90-0.99 6 0.20-0.29 13 1.00-1.09 5 0.30-0.39 12 1.10-1.19 4 0.40-0.49 11 1.20-1.29 3 0.50-0.59 10 1.30-1.39 2 0.60-0.69 9 1.40-1.49 1 0.70-0.79 8 1.5orgreater 0SupplierRatingSystem(SRS) TSupplierRatingSystem(SRS)SCORINGCRITERIA-Delivery评分标准-交货TheDeliveryCategoryaccountsfor20pointsoftheoverallScorecard

交货项目得分占总得分卡的20分DeliveryRatingsarecalculatedonthebasisofthenumberofshipmentsinagivenfiscalmonth 交货的评分是以在一个指定的财务月份发运次数为基础来计算的Thisinformationisthencalculatedintoapercentage

这类信息要计算成百分数SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)SCORINGCRITERIA-Delivery评分标准-交货Deliveryratingsaredeterminedbytheoccurrenceofthe followingcriteriawhenitisdeterminedtobetheSupplier’sresponsibility:

交贷分级与下列情况的出现相关,而且已确认是供应商的责任LateDeliveries交货晚了PremiumFreightOccurrences额外运费的出现DamagedParts零件损坏OverShipmentoftheQuantityOrdered超出定货数量的发运EarlyDeliveries提早交货ShortShipmentoftheQuantityOrdered少于定货数量的发运Thepotentialformorethanoneoccurrencepershipmentdoesexist.

也可能有上述一种以上的情况出现在同一次发运中.SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)

SCORINGCRITERIA-Delivery

评分标准-交货

Example例如:

Asuppliersends36shipmentsforthemonth.Ofthose36shipments,oneislateandoneisshortofthequantityordered.Thiscountsastwooccurrences.

一个供应商这个月发了36次货.在这36次中发运中,一次晚了,一次发运数量少了.故作为两次计算.Thedeliverypercentagewillbecalculatedas:

交货百分比计算为:[(36-2)/36]x100=94.4%TheSupplier’sscoreforthisexamplewillbe13points此例供应商的得分就为13分.SupplierRatingSystem(SRS) SSupplierRatingSystem(SRS)Thefollowingtableoutlines DeliveryOccurrence% ScoretheDeliveryPercentagesand 100 20

theirrespectivescores: 99.2–99.9 19

98.4–99.1 18 下列表格是对交货百分率 97.6–98.3 17与他们所对应分数的略述: 96.8–97.5 16 96.0–96.7 15 95.2–95.9 14 94.4–95.1 13 93.6–94.3 12 92.8–93.5 11 92.0–92.7 10 91.2–91.9 9 90.4–91.1 8 89.6–90.3 7 88.8–89.5 6 88.0–88.7 5 87.2–87.9 4 86.4–87.1 3 85.6–86.3 2 84.8–85.5 1 84.7orless 0

SupplierRatingSystem(SRS)ThSupplierRatingSystem(SRS)SCORINGCRITERIA-Service/Responsiveness评分标准-服务/反馈TheService/Responsivenesscategoryaccountsfor10pointsoftheoverallScorecard. 服务/反馈怨项目占总记分卡的10分ServiceRatingsaredeterminedonthebasisof thefollowingcriteria:

由以下的标准为基础,来决定服务等级OntimeandaccurateProductionPartApprovalProcess(PPAP),asrequired

按要求,准时及正确的PPAPOntimeandaccurateresponsetoqualityissues,includingplantvisitsperLear’srequest.

对质量问题的准时及正确的反馈,包括按李尔要求参观工厂Ontimeandaccuratedocumentationasrequiredbyeachlocation,includingbutnotlimitedtoSPC,Certifications,invoices,packingslips,etc.

按每个工厂的要求,准时及正确的文件提交,包括但不仅限于SPC,证书,发票,装箱单等.SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)SCORINGCRITERIA-Service/Responsiveness评分标准-服务/反馈Example例如:

ASupplierfailstosubmitontimeforthelatestengineering levelintheProductionPartApprovalProcess(PPAP)一家供应商没能按时提交零件最新工程等级的PPAPTheSupplier’sScoreforthisexampleis9points

此例中,供应商的得分为9分.SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)

ThefollowingtableoutlinestheService/Responsivenessoccurrencesandtheirrespectivescores:

下列表格是对服务/反馈事故出现次数与他们所对应分数的略述

Service

Incidents

Score 0 10 1 9 2 7 3 5 4 3 5orgreater 0SupplierRatingSystem(SRS) TSupplierRatingSystem(SRS)ScoringCriteria-Competitiveness评分标准-竞争力TheCompetitivenesscategoryaccountsfor30pointsoftheoverallscorecardrating. 服务/反馈怨项目占总记分卡的30分Thepurposeofthismeasurableistodetermineasupplier’sparticipationinthefollowingPurchasingdirectedactivities:

评分目的是考核供应商在下列直接采购活动中的参与程度LongTermAgreement(LTA)commitment-acostreductionpurchaseagreement

长期降价协议SupplierAssistedValueEngineering(SAVE)-participationinLear’scostsavingsprogram

供应商协助价值工程(SAVE)-在李尔节约成本项目中的参与程度Purchasecommitmentsfromdiversesuppliers

从有多个民族的供应商那的采购协议SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)CompetitivenessScores竞争力的评分:LTA: Commitment: 5%-15points Duration: 3years-5points

承诺 4%-12points 周期 2years-3points 3%-9points 1year-1point 2%-6points 1%-3pointsSAVE: %ofannualbuy: 3%-3points Submissions: 6+-2points %占每年采购 2%-2points 提交次数 1-5-1pointDiversepurchases: %ofpurchases: 6%-5points 3%-2points %占采购 5%-4points 1%-2%-1point 4%-3pointsSupplierRatingSystem(SRS)CoPurchasingSupplierRatingSystem供应商评分体系PurchasingSupplierRatingSystSupplierRatingSystem(SRS)SRSSCORECARDSRS记分卡KeyPerformanceMeasurables可测量的关键绩效：RPPM 百万不合格品率 25PointsWrittenComplaints记录下的报怨 15PointsDelivery 交付 20PointsService 服务 10PointsCompetitiveness 竞争力 30PointsTOTAL 总分 100PointsToolforRapidCommunication-Monthly快速交流的工具－每月SeniorManagementAwarenessatSupplier

帮助高级管理层了解供应商状况SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)SRSSCORECARDLEVELS SRS记分卡等级Corporate集团级Supplier’soverallperformance供应商全部的业绩Specificsupplierlocation’soverallperformance特定供应商地点的全部业绩Division(availablebyrequestonly)分支机构（只在有要求时适用）Supplier’soverallperformanceataLearDivision

在一个李尔分支机构中，供应商的全部业绩Specificsupplierlocation’soverallperformanceataLearDivision

在一个李尔分支机构中，特定供应商地点的全部业绩LocationSupplier’sperformanceatasingleLearfacility在单独一个李尔工厂中，供应商的业绩Specificsupplierlocation’sperformanceatasingleLearfacility

在单独一个李尔工厂中，特定供应商地点部业绩SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)SRSSCORECARDDISTRIBUTIONSRS记分卡的发布Approximately2ndweekofeachmonth 大约每月第二周Computerauto-fax,fromLearCorporationorLearDivision

计算机自动传送,从李尔集团或李尔分支机构。President’sLevel总裁级Acorporatescorecard集团级的记分卡PlantLevelScorecards工厂级的记分卡SupplierRatingSystem(SRS)SRSupplierRatingSystem(SRS)ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准－百万不合格品率（RPPM）TheRPPMcategoryaccountsfor25pointsoftheoverallscorecardrating. RPPM的分数占整个记分卡总分的25分SupplierRPPMiscalculatedonthebasisoftheamountofnon-conformingmaterialsvs.thetotalamountofmaterialsreceivedinagivenfiscalmonth.供应商的RPPM值是在一个财务月份中，不合格品数量与收到所有材料的比值Thiscalculationisthennormalizedtoreflectaconstantbasisofonemillionunitsreceived. 这个公式被规范化用以反映收到的每一百万件的一致性。SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)ScoringCriteria-RejectedPartsPerMillion(RPPM):评分标准－百万不合格品率Example例如:

Asupplierships100,000partstoaplant.Ofthoseparts,tenarefoundtobenon-conforming. 一家供应商发运了十万件到工厂里，在那些零件中发现有十件不合格。TheRPPMwillbecalculatedas那RPPM的计算应为: (10/100,000)x1,000,000=100RPPMThesupplier’sscoreforthisexamplewillbe22points此例中，供应商的分数为22分SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)

Thefollowingtableoutlinespartspermillionrangesandtheirrespectivescores下列表格是对PPM范围与他们所对应分数的略述：

RPPMRating

Score

RPPMRating Score 0–25 25 351-375 11 26-50 24 376-400 10 51-75 23 401-450 9 76-100 22 451-500 8 101–125 21 501–550 7 126–150 20 551-600 6 151–175 19 601–650 5 176–200 18 651-700 4 201–225 17 701-750 3 226–250 16 751-800 2 251–275 15 801-850 1 276–300 14 851orgreater 0 301–325 13 326–350 12 SupplierRatingSystem(SRS) TSupplierRatingSystem(SRS)ScoringCriteria-QualityNotices/WrittenComplaints评分标准－质量通知/记录下来的抱怨TheQualityNotices/WrittenComplaintcategoryaccountsfor15pointsoftheoverallscorecard.

质量通知/记录下来的抱怨项目占总记分卡的15分ThesystemratesSuppliersonthenumberofformalrejectionnoticesorwrittencomplaintsandtheseverityofeachcomplaintwiththefollowingformula供应商评分系统中，正式拒收通知或记录下来抱怨的数量与每种抱怨的严重程度遵循以下公式：(Thenumberofoccurrencesperclassificationcode)x (severityindex)每种等级所出现的次数X严重度指数SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)Level0 EngineeringIssues 0.00pointsperoccurrence

工程问题 0.00分/次Level1 MinorIssues 0.10pointsperoccurrence

小问题 0.10分/次Level2 RepeatMinorIssues 0.25pointsperoccurrence

重复出现的小问题 0.25分/次Level3 MajorIssues 0.50pointsperoccurrence

主要问题 0.50分/次Level4 SevereIssues 1.00pointsperoccurrence

严重问题 1.00分/次SupplierRatingSystem(SRS)SupplierRatingSystem(SRS)ScoringCriteria-QualityNotices/WrittenComplaints评分标准－质量通知/记录下来的抱怨Example例如:

AsupplierreceivesonewrittencomplaintinLevel1andtwo writtencomplaintsinLevel2.

一个供应商收到1个Level1和2个Level2的抱怨Thetotalnumberofpointswillbecalculatedas所得分数为:(1x0.10)+(2x0.25)=0.60totalThesupplier’sscoreinthisexamplewillbe9points此例供应商所得分数为9分SupplierRatingSystem(SRS)ScSupplierRatingSystem(SRS)

ThefollowingtableoutlinestheQualityNoticeRatingrangesandtheirrespectivescores:

下列表格是对质量通知评分范围与他们所对应分数的略述

QualityNotice QualityNotice

RatingPoints SCORE RatingPoints SCORE

0.00-0.09 15 0.80-0.89 7 0.10-0.19 14 0.90-0.99 6 0.20-0.29 13 1.00-1.09 5 0.30-0.39 12 1.10-1.19 4 0.40-0.49 11 1.20-1.29 3 0.50-0.59 10 1.30-1.39 2 0.60-0.69 9 1.40-1.49 1 0.70-0.79 8 1.5orgreater 0SupplierRatingSystem(SRS) TSupplierRatingSystem(SRS)SCORINGCRITERIA-Delivery评分标准-交货TheDeliveryCategoryaccountsfor20pointsoftheoverallScorecard

交货项目得分占总得分卡的20分DeliveryRatingsarecalculatedonthebasisofthenumberofshipmentsinagivenfiscalmonth 交货的评分是以在一个指定的财务月份发运次数为基础来计算的Thisinformationisthencalculatedintoapercentage

这类信息要计算成百分数SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)SCORINGCRITERIA-Delivery评分标准-交货Deliveryratingsaredeterminedbytheoccurrenceofthe followingcriteriawhenitisdeterminedtobetheSupplier’sresponsibility:

交贷分级与下列情况的出现相关,而且已确认是供应商的责任LateDeliveries交货晚了PremiumFreightOccurrences额外运费的出现DamagedParts零件损坏OverShipmentoftheQuantityOrdered超出定货数量的发运EarlyDeliveries提早交货ShortShipmentoftheQuantityOrdered少于定货数量的发运Thepotentialformorethanoneoccurrencepershipmentdoesexist.

也可能有上述一种以上的情况出现在同一次发运中.SupplierRatingSystem(SRS)SCSupplierRatingSystem(SRS)

SCORINGCRITERIA-Delivery

评分标准-交货

Example例如:

Asuppliersends36shipmentsforthemonth.Ofthose36shipments,oneislateandoneisshortofthequantityordered.Thiscountsastwooccurrences.

一个供应商这个月发了36次货.在这36次中发运中,一次晚了,一次发运数量少了.故作为两次计算.Thedeliverypercentagewillbecalculatedas:

交货百分比计算为:[(36-2)/36]x100=94.4%TheSupplier’sscoreforthisexamplewillbe13points此例供应商的得分就为13分.SupplierRatingSystem(SRS) SSupplierRatingSystem(SRS)Thefollowingtableoutlines DeliveryOccurrence% ScoretheDeliveryPercentagesand 100 20

theirrespectivescores: 99.2–99.9 19

98.4–99.1 18 下列表格是对交货百分率 97.6–98.3 17与他们所对应分数的略述: 96.8–97.5 16 96.0–96.7 15 95.2–95.9 14 94.4–95.1 13 93.6–94.3 12 92.8–93.5 11 92.0–92.7 10 91.2–91.9 9 90.4–91.1 8 89.6–90.3 7 88.8–89.5 6 88.0–88.7 5 87.2–87.9 4 86.4–87.1 3 85.6–86.3 2 84.8–85.5 1 84.7orless 0

SupplierRatingSystem(SRS)ThSupplierRatingSystem(SRS)SCORINGCRITERIA-Service/Responsiveness评分标准-服务/反馈TheService/Responsivenesscategoryaccountsfor10pointsoftheoverallScorecard. 服务/反馈怨项目占总记分卡的10分ServiceRatingsaredeterminedonthebasisof thefollowingcriteria:

由以下的标准为基础,来决定服务等级OntimeandaccurateProductionPartApprovalProcess(PPAP),asrequired

按要求,准时及正确的PPAPOntimeandaccurateresponsetoqualityissues,includingplantvisitsperLear’srequest.

对质量问题的准时及正确的反馈,包括按李尔要求参观工厂Ontimeandaccuratedocumentationasrequired