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Unit1PeopleIntroduceyourself:Hello,I’mGina. Myname’sPaulo.A:Howdoyoudo? Pleasedtomeetyou.B:Howdoyoudo? Pleasedtomeetyou,too.Introducingsomeoneelse:ThisisWendy.I’dliketointroduceDirk.DoyouknowMike?HaveyoumetOscar?Greetingsomeoneyouknow:A:Howareyou?B:Finethanks.Nottoobad,thankyou.Keepingtheconversationgoing:Howarethings….?Didyouhaveagoodflight?Whereareyoufrom?Isthisyourfirstvisitto…?Whatdoyoudo?Haveyoueverbeento…?Howlongareyoustaying?Talkingtaboo:Age,Maritalstatus,Salary,BeliefPreferredtopics:location,work,sports.Findingoutaboutpeople:Yourfirstname’sPamela,isn’tit?You’reanaccountant,aren’tyou?Otherexpression:Isthatcorrect?Right?Canyouverify?UnlessI’mmistakenIsthattrue?Pleaseconfirm.Somewords:surname(别名,姓氏),cheque,creditcard, MasterCard(万事达信用卡),AmericanExpress(美国运通),visa,accountnumber,validuntil,signature,assistantmanagerStudythesewaysofcheckinginformation:Yourfirstname’sPamela,isn’tit?You’reanaccountant,aren’tyou?YouworkforExtratour,don’tyou?Unit2TalkingaboutcompaniesBanknames:中国人民银行:People'sBankofChina中国建设银行:ChinaConstructionBank中国工商银行:IndustrialandCommercialBankofChina中国农业银行:AgriculturalBankofChina中国银行:BankofChina中国国家开发银行:ChinaDevelopmentBank中国农业发展银行:ChinaAgriculturalDevelopmentBank上海浦东发展银行:ShanghaiPudongDevelopmentBank交通银行:BankofCommunications招商银行:Chinamerchantsbank中国进出口银行:Export-ImportBankofChina中国民生银行:ChinaMinshengBank华夏银行:HuaxiaBank中国光大银行:EverbrightBankofChina中信实业银行:CITICIndustrialBankLogo(trademark)lineofbusiness—trade银行业;Barcoding条形码;aerospace航空航天技术;aerospaceindustrial航空航天工业;catering餐饮业;computing计算机;financialservices金融财务服务业;foodprocessing食品加工;packaging包装业;telecommunication电信;transport运输;vehiclemanufacturing汽车制造业;LineofBusiness:1Wearemainlyengagedinthemanufactureandsaleofelectronicproducts.2Ourcompanyengages/specializesintheproduction/tradingof….3wecarryoutbusinessoperationsinthefollowingareas:…4Ourbusinessactivitiesrangefrom…to…Wedealexclusivelyincosmetics.We’reinthelineofforeigntrade.Thecompanymakes/manufactures/turnsoutelectronicproduct.Companyhistory:ABCCompanywasestablished/founded/setupin1992.Thecompanyisanexported-orientedcompanywithahistoryoftwentyyears.3Ourcompanystartedoutasasmallfamily/independentcompany.Expression:Ourcompanycovers/occupies/hasanareaof21,169squaremeters.ThisisamultinationalcompanywithitsheadquartersinNewYork,USA.3ItsheadofficeisinGuangzhou,China.Ithasastaffofaround2000.Thetotalnumberofemployeesisover5000.Thecompanyhasamanufacturing/productioncapacityof50000.8Ourmainproductsaredesktopcomputersandlaptopcomputers.9Ourproductsareforbothdomesticandforeignmarkets.10OurmarketshareinChinahasincreasedby5%,makingup/accountingfor15%oftotalsales.11Ourcompanyhasanannualturnoverof$10billion.saleslastyearwere$250million.We’renowworkinginapartnershipwithaGermancompany.14WearethegeneralagentofEpsonCorporationLetterhead信头;Date发信日期;InsideAddress信内地址;Salutation称呼;Bodyoftheletter本文;ComplimentaryClose结束语;Signature签署;recipient接受者;accuracy精确性;clarity清晰度;Brevity简洁;Courtesy礼貌Commonusedexpression:Iamwritingtodiscuss…;Iwishtodiscusswith/informyou…;Iwouldliketo…;Iaminterestedin…;Referringtoyourletter/ourtelephoneconversation,Iwouldliketo…;Thankyouforyourletterof…;Yourletterof…hasbeenpassedtomeby…Ilookforwardtohearingfromyousoon;Ihopetobeofservicetoyouinthefuture;Thankyouforyourcooperation;ifyouhaveanyqueries,pleasefeelfreetocontactusThereasonforwriting:Iamwritingtoinquireabout…;apologizefor…;confirm…Requesting:Couldyoupossibly…?Iwouldbegratefulifyoucould…AgreeingtoRequests:Iwouldbedelightedto…Itwouldbemypleasureto…Iwouldbemosthappyif…Closingremarks:Thankyouforyourhelp.Pleasecontactusagainifwecanhelpinanyway.…thereareanyproblems.… ifyouhaveanyquestions.Referencetofuturecontact:Ilookforwardtohearingfromyousoon.…tomeetingyounextTuesday.…toseeingyounextThursday.Standardcloses:Sincerely,Respectfully,Sincerelyyours,yourssincerelyDearSirorMadam:IsawyouradvertisementintheNovemberissueofLABORATORYNEWSand I’minterestedinyourrangeofproducts.Couldyoupleasesendmeacatalogueandpricelisttogetherwithinformationregardingdiscounts?Ilookforwardtohearingfromyou.YourssincerelyLIUCHANGSomewords:privatization(私有化),中间人业务),compressor(压缩机)Statements:ShecalledthecompanyServcorp./SheleasedabuildinginSydney.Questions:Whatdidshecallhercompany?/Wheredidshegolastyear?Unit3JOBSfinance;humanresources;sales/marketing;ChiefExecutiveOfficer(CEO)首席执行官;accountsclerk会计人员;creditcontroller信贷控制员;Maintenanceofficer维护部人员;qualitycontroller质量管理人员;purchasingofficer采购部人员;payclerk出纳员;After-salesclerk售后服务员;salesrepresentative销售代表;recruitmentofficer招聘官;exportclerk出口部职员;technician技术员;plantmanager工厂/车间经理;chiefaccountant首席会计师;personnelmanager人事经理;GM(GeneralManager)总经理;VP(Vice副总裁;FVP(FirstVicePresident)第一副总裁AVP(AssistantVicePresident)副总裁助理;CEO(ChiefExecutive首席执行官;COO(ChiefOperationsOfficer)首席运营官;CFO(ChiefFinancialOfficer)首席财务官;CIO(ChiefInformation首席信息官,主管企业信息的收集和发布;CTO(Chieftechnologyofficer)首席技术官;HRD(Human Resource Director)人力资源总监; OD(Operations Director)运营总监;MD(MarketingDirector)市场总监;OM(OperationsManager)运作经理;PM(ProductionManager)生产经理;(ProductManager)产品经理(1)personal个人素质)secretarialskillsandpublicrelation秘书公关能力)language语言能力)computerliteracy(电脑知识)occupationalexperience(工作经验)Draft拟草;candidate应征者;highlymotivated积极性强;mature成熟;Highproficiency精通;ellipticalsentences省略句;abbreviations缩写词;toinvoicesbforsth给某人开某物支票;inchargeof/takechargeof;enquiry(about/after/for)询问;rawmaterial原料;assistant助手,辅助的;accounts会计,账目;qualification资格;venue会议地点;spare多;breakdown出故障;launch发动,发射;presentation介绍,展示;spareparts;components零部件;hotline热线;salesforce销售队伍;reminderatradefair贸易展销会;bureaucracy;leave/takeamessage留个口信;putsbthroughto为某人接通电话;holdtheline别挂断电话(hangon);hangup挂断电话;theengaged电话线忙;atthelatest最迟,最晚;figure数字;order订货,订购;workshop车间;colleague同事;job工作,职业,任务,责任;Askingtospeaktosomeone*I’dliketospeaktoStephanie*CouldyouputmethroughtoRolando?Iwaswonderingcouldyouhookmeupto…?–SayingsomeoneisnotavailableI’m afraid she’s in a meeting/She’s on holidays/the line’s engaged/there’snoshe’sbusyyoujustmissedher/she’stiredup–AskingtoleaveamessageCouldIleaveamessage?*Couldyoutakeamessage?part-timejob兼职工作;full-timejob全职工作;job-creation就业机会;jobmarket劳务市场;jobinterview面试;permanentjob长期工作;temporaryjob临时工;oddjobs零活;afatjob美差;atoughjob棘手的工作;toquitonejob辞职;togetajoboffer得到一份工作;tolosejob/beoutofajob失业Whatdoyoudo?Whatareyourresponsibilities?Doyouhaveto?Whatareyoudoingatthemoment?IworkintheAccountsdepartment.I’mresponsiblefor/inchargeofinvoicingourcustomers.Idealwithinvoicesandpayments.Atthemoment,I’msendingoutreminders.Unit4WORKANDPLAYInvitation:Wouldyouliketohavedinnerwithmetonight?Howabouttakingaharborcruise?Accepting:I’dloveto.Thatsoundsnice.Thatwouldbegreat.Declining:I’mafraidleavingtomorrow/visitingaclient/haveameeting.Mountainbiking;gardening;jogging;sailing;cinema;readingTalkingaboutinterestsandhobbies:Whatdoyoudoinyourfreetime?Doyouplayanysports?Doyouever..?Doyoulike…?Areyouinterestedin…?regularly-frequently-often-sometimes-seldom-neverMarketsearch:Doyouever…?Howoftendoyou…?Whendidyoulast…?Whatkindof…?Doyouprefer…?Howmuchdoyouspendon…?Barbecue烤肉;harborcruise海港游;Marketsearch市场调查Unit6TransportationTransportation;TransportationMode;Roadtransportation;Railtransportation;Waterwaytransportation;Airtransportationhighway公路高速公路;cargo水运)货船;Tanker油轮;container集装箱;Freighttrain货运火车;supersonic超音速;pipelines管道Transportation:bicycle自行车;car小汽车;bus大客车;motorcycle摩托车;taxi计程车;cart二轮马车;carriage四轮马车;jeep吉普车;tractor拖拉机;truck卡车;lorry重型卡车;coach大客车;van厢式货;ambulance救护车;Underground/subway地铁;railway铁路;train火车;locomotive火车头;express快客列车;boat小船;ship船;yacht游船;vessel大船;warship军舰;plane/airplane/aeroplane/aircraft飞机;spaceship宇宙飞船;spaceshuttle航天飞机;helicopter直升飞机;dispatch派遣;memo备忘录doortodoorservice;cost-effective;continent大陆;perishable易腐败的;refine提炼transportationhub运输中心;seaboard海滨,沿海地方;Non-stopflight;adequate充足的,适当的;Terrible;firstclass;fair;poor;excellent;satisfactory;verygood;unsatisfactoryperishablegoods易腐货品;hazardousgoods危险货品;livestock牲畜;highvaluecargo高级货;fragilegoods易碎货品;flammablegoods易燃货品Unit7ImportsandExportstextile纺织品,纺织工业;automobile汽车工业;pharmaceutical制药的;tourism旅游业;petroleum石油;agriculture农业;oilreserves;hi-techindustrial;thriving繁荣的;tocoverourneedsinthisarea;manufacturingarea制造领域;destination目的地;consumerelectronics消费电子;diversity多样的;retailing零售业;insurance保险业;tourismandtravel观光旅游业;optic-electronicinformation光电信息;vowel元音字母;consonant辅音字母;internationaloutlook国际化视野;domestic国内的;beblindto盲目,茫然不知,不了解;adapttothenewweather/environment;mass大量的;economyofscale规模效益;marketsegment市场细分;on-the-jobtraining在职培训;Totake…seriously;labourrelations劳资关系;boom高峰期;enroll招收,招聘;diversityinto多样化;old-fashioned过时的;neglect忽略;domesticmarket国内市场;adapt应用,利用;tomassproducegoods批量生产;haveashort-termview短浅的目光;reliability可靠性;segment;consumertechnology;despite尽管;bother烦扰;diversifyintootherbusinesses改变;eventually;costumer-supplierrelations客户与供应商的关系;machinery机器制造;innovation创新;takealongview;shareholder股东Expressions:Themainindustrialis…Ourmajorexportis…Wearedevelopingthe…industry/business.Otherimportantservice/manufacturingindustriesare……employsalotofpeopleinmyarea.Talkingaboutquantity:Notany—alittle—notmuch--quitealot—alot(Howmuch)Notany—afew—notmany—quitealot—alot(Howmany)Unit8Arrangementsitinerary旅行日程;correspondence通信,一致;humble谦逊的;pushy爱出风头的;delegation代表团;Bombay孟买;terminal终点,机场候机室;Britishairway英国航空公司;Heathrow希西罗机场;schedule计划;checkin办理登记手续;visa/passport签证;embassy;tohotel;confirm;enclose;topropose;register/registration;onreceiptofsth收到…;accommodation住宿;hospitality热情;warehouse仓库;implement实施;Headquarter总部;reserve/reservation保留,预定;Whatarrangementshavetobemadebeforegoingonabusinesstripabroad?bookflightsarrangevisasordertravelerchequesbookaccommodationarrangeappointmentspackluggageArrangements:be+doing you’reflyingonMonday.Suddendecisionspromises:will I’llmakean4.A Benclose a anappointmentmake b aconferenceattend c atablebook d aregistrationformreserve e areservationconfirm f aroom5. Whenmakinganappointment,howdoyousuggestatime?Whenwouldbeconvenient?Whenwouldsuityou?AreyoufreeonMonday?Howabout10.00?Sayyes?That’sfine.Thatsuitsme.Sayno?IamafraidIcan’tmakeWednesday.Iamsorry,Ican’tmanageWednesday.Unit9Productsandservicessetfootinside踏进;plc(PublicLimitedCompany)公共有限公司;overheads杂项开支;Length,width,height,colors,material,price,depth,weight;robust;plastic;easy-to-use;round;wood;attractive;leather;square平方的;sphere半圆的;cotton;wool;cube立方;good-value;cone圆锥形;triangle三角形;flexible;long-lasting持续时间长的;Apologizing:I’mvery/reallysorry.Acceptinganapology:Isee.That’sOK.Nevermind.Courier导游,通讯员,送快信的人;Reliable;environmentalfriendly;Unit11~13Project;logo;sub-logo;BBC;tolaunch;simplify;twofold;corevaluelogo--aname,symbol,ortrademarkdesignedforeasyanddefiniterecognition,especiallyoneborneonasingleprintingplateorpieceoftype标志或商标;licence—1)officialorlegalpermissiontodoorownaspecifiedthing特许2)proofofpermissiongranted,usuallyintheformofadocument,card,plate,ortag 证书,许可证;launchofarangeofnewproducts---tointroduceproductstothepublicortoamarket 推出新产品;On-screengraphdiagramshownonthescreen;vibrate--toshakeormovewithorasifwithaslightquiveringortremblingmotion颤动;Visuallyfragmented—lookslikebeingbroken;fragment—n.asmallpartbrokenoffordetached碎片;tobreakorseparate(something)intofragments打碎;sub-logo副图标;media 媒体;Artisticexcellence---beingverybeautifuldirectmail直接邮件;advertising;merchandising推销规划;consumerpromotions;Coupon赠券;减价优待券,票据;purchase;customerbase客户群;cost-effective开销适当的;有成本效益的;划算的;affordable;consumergoods/products日用产品;industrialgoods/products工业产品;negotiation谈判;currency货币;persuade说服;Shoppingholdall;circulation流通,发行量;Ballpointpens圆珠笔;reflectors反光镜;Keyrings钥匙圈;baseballcaps;erasers;penknives小刀;balloons气球;spaceflying太空飞碟;spreadsheet电子表格;inductioncourses入职培训;overdue过期;invoice发票;chaseitstraightway直接追着要;consignment送;faulty有错误的美国运通旅游有关服(AmericanExpressTravelRelated美国运通财务顾问(AmericanExpressFinancialAdvisors); 美国运通银行(AmericanExpressPromotionalcampaign;reputation;reasonableprice;toplaceanorderBankservices:Openanaccount;depositsomemoney;withdrawmoney;applyforacreditcard;applyforthehousingloans;transferaccounts;Buyelectricpower/gas;buy somecheckbooks;changemoney;ApplyfortheonlinebankingTheproverbaboutmoney:Timeismoney.Moneytalks.钱能通神。Moneyisn’teverythn.是万能的。Moneymakesthemarego.有钱能使鬼推磨.Moneyistherootofallevil金钱是万恶之源。Amanwithoutmoneyisnomanatall.一分钱难倒英雄汉。Itiseasiertogetmoneythantokeepit.挣钱容易攒钱难。Moneyandtreasureswillbeplentiful.招财进宝.Wealthisnothingwithouthealth.失去健康,钱再多也没用。Wisdomisbetterthangoldorsilver.智慧胜过金钱。TodevelopaneffectiveadvertisingcampaignIdentifythetargetaudienceoftheadvertisements.Statetheobjectivetobeaccomplished(increasesales,buildawareness,etc.).Determinehowmuchmoneytospendtoachievetheadvertisingobjectives.Outlineamediaplan,indicatingspecificmediainwhichadvertise mentswillberunandwhentheywillberuntoreachthetargetmarkets.Createtheactualadvertisements.Placetheadvertisementswiththemedia.Throughsalesorresearch,evaluatetheeffectivenessoftheadvertisements.I‘dliketoopenanaccountinyourbank.ShouldItakeanumberfirst?我想在你们银行开户。我要先取号码牌吗?What’syourinterestrateforyourcurrentaccounts?你们的活期存款利率是多少?I‘dliketotransfermyaccount.我要转账。I'dliketowithdraw$10,000frommyaccount.我想从户头提领一万元出来。I'dliketoreportthelossofmycreditcardandcancelit.我要办理信用卡挂失并取消那张卡。I'dliketoexchangesomeU.S.dollars.What'stoday'sexchangerate? 我想兑换一些美金。今的汇率是多少?Where'stheATM?/Doyouhaveanautomaticpassbookentrymachine? 自动提款机在哪里?/你们这里有没有存折自动补登机?Doyouofferaninter-banktransferservice?你们有提供跨行转帐的服务吗?Mycreditcardisexpired.Canyourenewitforme? 吗?Canmycreditlimitbeincreased?我的信用额度可以提高吗?UPWARD:tosoar,jump,rise,climb,increaseRemain: toremainunchanged,remainstableDOWNWARD:todrop,decline,decrease,plunge,fallSomewordsdescribethedegreeofchange.+Gradually,slowly,slightly;++steadily;+++dramatically,sharply,suddenlySales/Profitshaveincreased/risen/decreased/fallenbecauseof/dueto/asaresultofournewsoftdrink/ournewfactory/apriceincrease/thebadweather.quantity数量;deliverydate;discount打折;Methodofpayment;otherIfyou’repreparedtowait/youtaketherest,reducetheprice.I’llreducethepriceifyoupaycash/buy1000pieces.We’llsendyouachequewhen/assoonaswereceivethegoods.Unit14Socializingdepict描述,描画;recipient接收者;scarves围巾;Long-sleevedshirt长袖衬衫;worship崇敬;sharp急剧的;steady不断的;dramatic戏剧性的,引人注意的;reminder催单Couldyoutellme/doyouknowwhatthebestwaytogetaroundtownis?Expressions:…isalocalspecialty.It’smadewith…It’sservedwith…It’squitespicy(辣)/mild(淡)/richIdon’tthinkyou’dlikeit.Unit16Businesscultureandethics(道德规范)lathes:amachineusedtoshapewoodormetal车床Executivediningroom:Acanteenforsenioremployees食堂Management:thepeoplewhoworkandcarryoutdecisionsinthePrevious:pastorformerOveralls:workingclothesToclockinandout: torecordthetimeyoustartandfinishworkShopfloor:assemblelineworkersinafactorySt

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