STOP卡培训材料之二

MODULESFORSTOPTRAININGPDO2007Module2–STOPasaCommunicationTool

5StepObservationcycleDECIDE: TodoaSTOPtourSTOP:NearpeopleworkingOBSERVE: Peopleinsystematicmanner

(STOPcard=aide-memoir)ACT: TalkWITHpersoninorderto

-Correctimmediately

-Preventrecurrence REPORT: OnSTOPcardanddatabaseWhenSomeoneIsWorkingUnsafely1. Observe;thengettheperson’sattention.2. Commentonwhattheemployeewasdoingsafely.3. DiscusswiththeemployeeThepossibleconsequencesoftheunsafeact.Saferwaystodothejob.4. Gettheemployee’sagreementtoworksafelyinthefuture.5. Discussothersafetyissuesofthejob.6. Thanktheemployee.Chart13TALKINGWITHEACHOTHER

Don’tfocusonviolationsoftherulesFocusonconsequences(injury)FocusontheneedtoworksafelyInvolvetheemployee..usehisskillstoimprovesafetyLinkthiswithsafetyrules,ifanyThisisbestdoneusingthe‘QuestioningApproach’Iftheemployeeisnotforthcoming,usethe‘TellingApproach’TALKINGWITHEACHOTHERHELPSIMPROVEBEHAVIOURANDATTITUDEBY:

InvolvingtheemployeeRe-inforcingknowledgeoftherules/standardsPromotesthevalueofworkingsafely.NOinjuriesintheworkplaceTheidea‘togetinjured’isnotO.K.ACHANGEINBEHAVIOURCANBEENFORCED..ACHANGEINATTITUDECANNOT…ACHANGEINATTITUDEISACONSEQUENCEOFTHINKINGDIFFERENTLYDiscussingtheUnsafeActIfyoucommentExpressyourconcern.Focusoneffects,notact.IfyouquestionQuestiontoexplore.Questiontolearn,nottoteach.Chart14THESTOPCATEGORIESPROCEDURESThisisacategorywhereitisessentialtotalkwiththeemployee.Itisalsoanarea,statedbymany,tobeaprobleminPDO.Factsrelatingtoproceduresthatneedtobedeterminedare.

Isthereaprocedure?Isitbeingobserved?Isitknownandunderstoodbytheoperator?Isitadequateorcorrectforthejob?Aretheretoomanyprocedures,leadingtomisuseandconfusion?PROCEDURES

ThiscategoryrepresentsaninstancewherecorrectiveactionistoflagthedeficiencyandensurethatitisactionedintheproperwaybyareaSupervision.Inaddition,Corporateaction,followingtrendanalysis,isoftenrequiredrelatedtothiscategoryparticularlywithrespecttoPTWandJSAs.PracticingObservationSkills

Lookcloselyathefollowingslides:Whatbehaviorsandconditionsaresafe?Whatbehaviorsandconditionsareunsafe?(Classifyintermsofcategories)Thinkabouthowyouwillapproachthisperson/team–WewilldothisinthenextmoduleDiscussingtheUnsafeAct...Tablegroups5minPW23Forpicturetobeshown:Develop1questionDevelop1commentWhatwouldyousay?Photo2Photo13Photo8Photo7Photo11Photo6Photo14Photo10Photo16Photo5Photo1FrankCONVERSATIONSAFEACTIONOBSERVEDTheSTOPprogrammeisalwaysgreatlystrenghtenedwheneffortsaremadetoensurethatsafeactsareacknowledged.Individualswelcomepraiseandarelikelytobeencouragedtokeepworkingsafely,ortobereceptiveifanunsafeactneedstobeaddressed.Inaddition,theobservercanalsousetheopportunitytodiscusssafetyissuesingeneral.Agoodsafetytourisoneinwhichtheobserverlearnssomethingthathedidnotknowbefore.CONVERSATIONUNSAFEACTIONOBSERVEDTheunsafeactshouldbebrieflydescribed,citingthecategory(orcategories).Theconversationsummarisedandthecorrectiveactionnoted,t