anb200sp-为提高到店指导期间工作效率您尽可能地仔细填写以下问题并做好

ToensurethatthetimespentinyourDealershipisefficient,pleaseconsiderthefollowingquestionsandbepreparedtoprovideevidencethroughthevisit.DealershipName/经销商名称：City/城市Street街道:Address地址:Province/省Fax/传NameofOwner/企业(ifoperationalGM ,seeContactdetails/BackgroundofOwnerYearsasAudiOtherbusinessGeneralManager?(operationalmanager)/ServiceDirector/服务总Name/：Mr/Age/SDExperience?Auditotal从事奥迪的年限AutoindustrytotalServiceManager服务经理Name/：MrAge/WorkshopManagerName/：MrAge/TechnicalDirectorName/Age/DirectorPartsName/Age/Manager经理Name/Age/InsuranceManagerName/Age/Service:/#>3yearsexperienceinautomotiveindustry(SA)#<12monthsexperienceinautomotive/汽车行业经验少于12个月的WewillachievealloftheServiceobjectivesofthecurrentPossiblePossible可能同同完全同Wheredoyouseethestrengthsandweaknessesofyourdealership?是TheinterfacesbetweenReceptionandWorkshoparerunningPossiblePossible可能同同完全同Wheredoyouseeroomforim-Allcustomersusuallygetacourtesycaroranotherpossibilitytostaymobile,whilethecarisatthePossiblePossible可能同同完全同Wheredoyouseeroomforim-Wealwaysoffermobilityincaseofurgentsituations(e.g.PossiblePossible可能同同完全同Wheredoyouseeroomforim-KeyPerformanceIndicators/KPI指No.ofdirectreceptionbaysNoofWorkshopordersperday(mechanicalandelectricalworkonly维修台averagelabortimeperwork-shoporder单车averageturnoverofaworkshoporder(Labor+件%ofworkshoporderextensionsperformedby量百分No.ofwarrantyorderperdayincludingLaborandParts)索carisfixedatvisitDirectreceptionTurnoveracces-sories/monthorderextensionratio工单增项比否agree-mentsforallSANo.ofServiceteammeetings/month每月服务顾是 否是 否NoofnewCarSalesp.ANo.ofUsedCarSales(ifapplicable)每年二手车销售量（若Currentyear今nextyear次年目标AverageNo.ofprivatevs.PrivatenessserviceCurrentyear今tomersCommercials用nextyear次年目标计TotalNoofServiceCustomersperday服务客户总数ratio预约比率Whoisarrangingtheappoint-ments谁负责安Arecustomersinformedinad-vanceredirectreceptionproce-序Arecustomerspro-activelyin-formedaboutworkshopcam-动是 否是 否WhatdoyouexpectfromtheServiceManagementandProces