2016第三方审核2015年plan-4.2.2closed

1、Action Plan 行动计划 (for TS16949No.第 1 of 共 2)Ref. No. 顾客3686841. Finding 审核发现to be completed by Auditor 由审核员填Standard 标准ISO/TS16949:2009Reference 条款4.2.2Pros, Area 过程，区域MP2 经营管理 Business managementSement of nonconformity: 不符合项陈述Quality manual was not implemented effectively. 质量手册未有效运行。Requirement 要求：组

2、织应编制和保持质量手册，质量手册包括:Theanization shall establish andmaain a quality manualt includes a) 质量管理体系的范围，包括任何删减的细节与理由（见 1.2）The scope of the quality management system, including details of and justification for any exclus (see 1.2).Objective evidence: 客观蘸塑和表面处理是外发的，但没有在质量手册进行识别。Plastic dip-coating and surfa

3、ce treatment are outsourced and not identifiedhe quality manual.Reasons why the nonconformity was not classified as major nonconformity 未被判定为严重不符合的原因:外发的供应商实际上得到有效的控制。The externalr is effectively controlled in fact.2. Classification 等级to be completed by Auditor 由审核员填Minor nonconformity nc2 / 一般不符合项

4、nc2Major nonconformity NC1 / 严重不符合项 NC1Sections 3) 5) shall be completed by the c nt within 60 daysAdditionally,he case of major NCs, section 4) shall be and submitted to the lead auditor, together with pleted and submitted to the lead auditor within 20 days.3-5 部分顾客应在 60 天内填写完整和一起提交另外，若是严重不符合项第 4 部

5、分应在 20 天内填写给审核组长完提交给审核组长Type of follow up:review (not charged) Section 1-6审核的类型shall be completed as agreed / 文件审核(不额外收取费用) 1-6 部分需按约定日期完成提交review (off-site audit, charged with min. daily fee) /文件审核（不在现场，最少需要 0.5 个人日费）On site audit (effort required will be charged) /是，现场（按审核人天）Date 日期 2015.04.11Lead

6、 Auditor 审核组长钟志成 Zhong Zhichengto be completed by company / 有企业填写Finding + classification are correct 审核发现+不符合项等级判定是否正确?yes 是no 否Date 日期 2015.04.11Management represenive 管理者代表3. Correction(s), immediate measure, 临时措施to be completed by company 由企业填写更改质量手册，将外程（蘸塑、表面处理等）在质量手册中予以识别。Change the Quality Ma

7、nual and identify all outsourced proses (dip moulding and surface treatment) of the companyhe Quality Manual.Othroducts and proses affected? 其他产品和过程是否受到影响？yes 是no 否If yes, please list the products or the proses:若是，请列出产品或过程4. Root cause(s) 根本原因to be completed by company 由企业填写Why 为什么质量手册换版时，删减了外程的识别Th

8、e identification of outsourced proses is deletedhe renewal of the Quality Manual.Why 为什么为避免今后新增外程带来的质量手册更改，未考虑 ISO/TS 16949：2009 标准有关质量手册的要求Relevant requirements of Quality Manual in ISO/TS16949: 2009 are not considered to avoid the change in Quality Manual brought by the new outsourced proseshe fut

9、ure.Why 为什么对 ISO/TS 16949：2009 标准有关质量手册的要求（4.2.2）不熟悉Relevant requirements of Quality Manual (4.2.2) in ISO/TS16949: 2009 are not fully understood.Why 为什么对 ISO/TS 16949：2009 标准知识的学习不够ISO/TS16949: 2009 standard knowledge is not studied sufficiently.Why 为什么be completed by Auditor 由审核员填写Only applicable

10、for major NCs (to be completed within 20 days) 仅适用于严重不符合（20 天内填写完成）Immediate action and root causeysis adequate /suitable?yes 是no 否临时措施及原因分析是否充分/合适？Date 日期Lead Auditor 审核组长7. Evidence for 100% solved / 100%解决的to be completed by Auditor / 由审核员填写Customers Plan for “closing” iitable and nonconformity i

11、s 100% solved?客户的关闭计划是否合适；不符合项是否 100%解决？Evidenfor classification as 100% solved have to be attached. 若判定为 100%解决，附上依据。yes 是no 否Date 日期Lead Auditor 审核组长Scheduled date for the spel audit/ 计划的特殊审核的日期Date 日期Lead Auditor 审核组长5. Corrective action(s) 纠正措施to be completed by company 由企业填写1、外聘师对行政管理进行 ISO/TS

12、16949：2009 标准知识培训，并进行有效性评价。Employ a consultant to train all administrators in the company on ISO/TS 16949: 2009 standard and conduct effectiveness evaluation.2、今后加强 ISO/TS 16949 标准知识学更改质量管理体系文件时，全面、严格考虑所有相关要求，确保持续满足 ISO/TS 16949 标准的所有要求。Strengthen the study on ISO/TS16949 standard and comprehensivel

13、y and strictly consider all relevant requirements when changing the quality management systems to ensure continuous compliance wi ll requirements in ISO/TS 16949 standard.Method to verify the effectiveness of the implemented corrective action验证已实施的纠正措施有效性的方法1、更改后的质量手册Changed Quality Manual2、培训后的Exam

14、ination after trainingAction will be taken by (date) 预计完成日期:2015-4-20Date 日期 2015.4.12Management represenive 管理者代表Action iitable 措施是否合适yes 是no 否Date 日期 2015.04.20Lead Auditor 审核组长6. Evidenceto be completed by Auditor 由审核员填写The immediate measures, root causesysis and Corrective actions are reviewed a

15、nd are acceptable. The evideninclude updated quality manual and training records.临时措施、根本原因分析和纠正措施可以接受，包括更新的质量手册和培训。Corrective actions have been implemented? 纠正措施是否完成？Date 日期 2015.04.20Lead Auditor 审核组长yes 是no 否If “no” please continue with section 7 / 如果“否”，请继续第 7 部分Sles audited / 审核到的样本:Criteria for the evaluation of the effectiveness (trends, KPIs or reports) /有效性评价准则 (趋势、KPI、):Confirmationt corrective actions are effectively implemented /纠正措施已经有效实施得到确认yes / 是;no / 否Date / 日期Lead Auditor / 审核组长8. Evaluation of the effectiveness of the implemented corrective