旅游英语课件7

1、unit fouroperator1Lesson 10 This is your wake-up call. 2G= guest; O= operatorG: Hello. This is Kate Smith in room 1516. Id like a wake-up call at 5:30 tomorrow morning, please.O：Certainly, Madam.(the next morning)O: Good morning, Madam. This is your wake-up call.G: Oh, thank you.Conversation 13Conve

2、rsation 2C= Caller; O= operatorO: Beijing Hotel. Can I help you?C: Yes. Can you put me through to Mr. Chen in room 3205?O：Certainly, Sir. Ill put you through. Please wait a moment.(after a while)Im afraid that Mr. Chen is not in. Would you leave a message or call again later?C: Thank you, Ill call h

3、im later.4Conversation 3C= Caller; O= operatorO: Shanghai Sunshine Hotel. What can I do for you?C: Yes. Id like speak to Mr. Edison in room 1602?O：Hold on, Sir. Ill try to put you through. (after a while)Mr. Edison is busy now. Would you leave a message for him?C: Thank you. Please tell him to call

4、me back before 3pm this afternoon when he is convenient.O: Im sure he will get it in time.5Follow and Repeat6:30am7:30am5:45pmRoom 315Room 4286. Room 9007. Room 30128. Room 40129. 6345-229810. 3334-66886Repeat and TranslateGood morning, operator. May I help you?One moment, please. Ill put you throug

5、h.Im sorry, the line is busy.Im sorry, nobody answer.May I take a message for her?7酒店总机服务英语常用词汇operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话cant put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line， p

6、lease. 请接外线。The line is busy（engaged） 占线send a telegram（cable） 发电报 long distance 长途电话telephone directory 电话簿8酒店总机服务英语常用词汇 call somebody up 打电话给某人cant hear somebody 听不见cant get through 打不通inland telegram 国内电报ordinary mail 平信 switchboard 交换台central exchange 电话总局The connection is bad. 听不清。express teleg

7、ram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片 9Lesson 11 You may call directly from your room. 10G= guest; O= operatorO: Operator. May I help you?G: Id like to call my family in Canada.O: You may call directly from your room. Thats cheaper than going through operator.G: Great, thank you

8、.O: My pleasure.Conversation 111G= guest; O= operatorO: Operator. May I help you?G: I want to place a call to America. Whats the rate?O: Its 8 jiao every six seconds.G: Thank you for your help.O: Youre welcome.Conversation 212Follow and RepeatChinaEnglandthe U. K.the U.S.A.South Korea6. Australia7. Canada8. France9. Japan10. Hong Kong13Repeat and TranslateWould you like a pay call or a collect call?You may call directly from your room.You may