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1、本文格式为Word版,下载可任意编辑 商务英语听力答案Part UNIT 1 Interview Part A: 1. keep going up 2. doing all right 3. making enough money 4. thousand more 5. has increased 6. make any difference 7. affect people 8. they used to 9. luxuries 10. regard 11. Milk and break 12. Eggs B: 1. Because taxi-drivers have to cope wit

2、h heavy traffic and sometimes with unpleasant customers. 2. Taxi-drivers offer a service and should get a tip. 3. Objection. / A lot of people would object. 4. Ten or fifteen percent of the fee. 5. Because he never knows what each days going to be like and learns a lot from his customers. C: 1. T 2.

3、 F 3. F 4. T 5. T D: 1. Because she was interested in this job. 2. In a travel agency. 3. Because she had several arguments with her boss. 4. Her boss was overworked and tended to forget things easily. 5. She learned that its important to ask more questions about what one is supposed to do. UNIT 2 W

4、ork Part A: 横坐标:(从左往右)1999 、2000、2022、2022、2022 纵坐标(从上往下):400、350、300、250、200、150、100、50、0 import(从左往右):74.49、90.25、100.40、97.18、102.25 export(从左往右):115.77、132.28、147.24、163.28、189.29 B: 1. USD 90.25 billion 2. USD 147.24 billion 3. USD 464.87 billion 5. USD 747.86 billion Part A: Power Record Store

5、 Ross Hotel Queens Hotel White Swan Restaurant Work Available Salespeople bartender receptionist waitress Working Time Saturday, Sunday 56 nights/ week 3 evenings/ week TuesdaySunday Working Hours 8 hours 5midnight 512 Salary $3.35/hours+tips Callers Name Kevin Washington Philip Peterson Dee Hilton

6、Callers Number 642-5623 625-4335 879-0257 B: 1. A disaster. 2. A sales manager in a big international company. 3. A textile company. 4. Young graduates with ambition and enthusiasm and good at teamwork. C: 1. get another job and I dont know what to do 2. are very nice and my work is interesting 3. i

7、f I had to make a choice 4. I have to let them know my decision today UNIT 3 Occupation Part A: U.S.A: 13.1 Japan: 11.9 Hong Kong: 35.3 Singapore: 6.2 Taiwan: 4.9 Others: 28.6 B: Industry: 51.8 Commercial Catering: 3.25 Real Estate: 26.1 Service: 6.9 Others: 12 Part A: Tracy waitress Diane businessm

8、an Kay typist Brian car salesman teacher bus driver B: 1. interesting 2. finance 3. records 4. sound 5. necessary 6. takes 7. accounts 8. budget 9. keep 10. accountant 11. investments 12. reserve C: 1. expressing himself 2. using his hands 3. writing quickly and well 4. you will become accountants 5

9、. the same job 6. several jobs 7. love 8. hate D: Occupation Details 1 st speaker Secretary 1 You should be efficient, polite and have a good memory. 2 You have to make decisions and answer correspondence yourself when your employer is away. 2 nd speaker Guide 1 You should have a pleasant personalit

10、y and a rather detailed knowledge about sports of interest, history and the like. 2 You should be friendly, helpful, and courteous. 3 rd speaker Interpreter 1 You should interpret remarks directly, as though you yourself were the person originally speaking. 2 You should be fast and accurate. 3 Dont

11、hesitate to ask and get it clarified if you dont understand the meaning of a remark. 4 th speaker Chauffeur 1 You should know the roads and streets thoroughly and drive cautiously. 2 You should get out of the car and open and close the door for your employer and his or her guest. 3 You should remain

12、 silent unless you are spoken to. UNIT 4 Experience Part A: Beijing 11625E 1:00 a.m. Melbourne 14458E 3:00 a.m. Auckland 17445E 5:00 a.m. Honolulu 15750W 7:00 a.m. San Francisco 12226W 9:00 a.m. Mexico City 9907W 11:00 a.m. New York 7358W 1:00 p.m. Sao Paulo 4631W 2:00 p.m. Reykjavik 2158W 4:00 p.m.

13、 Paris 220E 6:00 p.m. Moscow 3736E 8:00 p.m. Calcutta 8824E 10:30 p.m. B: 1. Beijing. 2. Two hours. 3. Three hours. 4. East. Part A: 1. Her new washing-machine. 2. No. On the contrary, it caused her a lot of trouble. 3. The front fell off and two pipes burst. 4. Their clothes shrank in the wash. 5.

14、Two of his shirts disappeared. 6. It breaks them. 7. It destroys them. 8. It chased the cat out of the laundry room because of little pools of water on the floor. B: 1. Not one of 2. satisfactory 3. blurred 4. distorted 5. set 6. jerk the camera 7. stand too close 8. the fault was mine 9. friends 10

15、. turned out 11. fault lies C: 1. To deliver food. 2. Normal. 3. At a candy store. 4. The owner. To see if the speaker was honest. 5. Waiter, parking-lot attendant and housecleaner. 6. Honesty wins trust. UNIT 5 Office Part A: 1. C 2. A 3. D 4. A 5. B 6. B 7. C 8. D 9. A 10. B 11. C 12. A 13. B 14.

16、B 15. C 16. C 17. D 18. A 19. B 20. B Part 1. It should be here by now 2. I have to put forward the budget 3. I want to check the mailroom first 4. He should deliver it the first thing 5. I might need something later 6. there is one more thing 7. hold my phone calls and just take a message 8. I want

17、 no interruptions B: Miss Melita Morgan, age 19, has worked at the National Bank for the past two years. Her attendance has been very good. Shes been absent only once. She was away for three days, for she had a cold. She is honest and reliable. She has good computer skills and can use a fax machine.

18、 Shes always been punctual and shes ambitious. C: 1. Salesman. 2. She will be training the new comer for that position. 3. Today, the day he reports to the section. 4. The Overseas Orders Section. D: 1. About fifteen minutes ago. 2. Too high. 3. To adjust the price. 4. A Series of catalogues on late

19、st models. 5. The shipment of goods. UNIT 6 Advertisement Part A: 1. better than 2. busier; happier 3. no less than 4. earliest 5. superior to 6. no better than 7. more than 8. harder; as hard as 9. more than usual 10. in the best B: 1. A 2. D 3. D 4. D 5. C 6. B 7. A 8. D 9. C 10. A 11. C 12. A 13.

20、 C 14. D 15. D 16. A 17. C 18. A 19. C 20. D Part A: 1. confuses 2. solid 3. make 4. appeal 5. dont 6. dominate 7. stand 8. Cut 9. informative 10. fewer 11. less 12. slowly 13. unnoticed 14. rapidly 15. sign B: 1. T 2. F 3. F 4. T 5. F 6. T C: 1. a kind of lying 2. to get people to buy things 3. mov

21、ie star 4. make her skin 5. very recently 6. singers and actors 7. called down 8. what he said 9. forced to be honest 10. that may be true 11. ad business 12. developing new markets 13. have a product 14. that they needed 15. educate people and inform 16. they discover 17. they could use D: 1. The P

22、ersonnel Manager. 2. A hostess. 3. No, its a part-time job. 4. From ten in the morning until two in the afternoon. 5. 75 dollars a week. 6. Yes, she does. 7. For about five years. 8. Yes. She is going to have an interview with the manager next Wednesday. UNIT 7 Apology Part 1. C 2. B 3. B 4. D 5. A

23、6. C 7. A 8. B 9. B 10. A 11. B 12. B 13. D 14. B 15. C 16. A 17. B 18. C 19. A 20. D Part A: 1. Can I help you 2. last month 3. washed 4. ran 5. shrank 6. boiling water 7. washing instructions 8. happened before 9. first time 10. exchange 11. see the manager 12. hes busy 13. still 14. if you insist

24、 B: 1. F 2. F 3. T 4. T 5. F C: 1. Excuse me for interrupting 2. not getting all the things you needed this morning 3. I hope you will forgive me 4. I thought Id be able to remember 5. I do feel bad about it 6. I should have given you a written list 7. dont worry about it D: 1. They had arranged to

25、meet last night. 2. No, he didnt. 3. Because her brother was involved in an accident and she was so worried that she forgot about it. 4. In hospital. 5. Yes, he did. UNIT 8 Complaint Part A: 1. F 2. F 3. T 4. T 5. F 6. T 7. F 8. T 9. T 10. T B: 1. B 2. D 3. B 4. C 5. A 6. C 7. B 8. C 9. C 10. B Part

26、 A: 1. Yes, what can I do for you 2. but it doesnt seem to work 3. still like a refund 4. on sale 5. Yes, I did 6. on sale items B: 1. feeling well 2. sign 3. any good 4. 604 5. making so much noise 6. singing and shouting 7. werent here 8. put myself 9. Since 10. pack up 11. worse 12. lying 13. ann

27、oying 14. in front of C: 1. Consumers Association. 2. Because the whole thing about her holiday in Greece was a failure. 3. She means the tour operators didnt fulfill what they promised on the brochure. 4. Some nice friends she made on the boat. D: 1. The woolen sweaters. 2. They are different from

28、the sample in design and color. 3. The clients. 4. No, it isnt. 5. The man agrees to give an allowance of %5 off the invoice value. Test One Part Making a pone call to someone in another country isnt always easy especially if you dont know the person on the other end of the line very well. The follo

29、wing are twelve important telephone tips that you may find useful: 1. Fax or e-mail ahead if you want to make sure the other person has time to prepare for the call. 2. Make sure you have with you all the documents youll need before you dial the number. 3. The other person may not understand you eas

30、ily, so try to speak slowly and clearly. 4. The other person cant see you reactions, so always confirm that you have (or have not) understood each point thats been made. Dont pretend you have understood when you havent. 5. The other person cant see what a nice person you are, so make sure you sound

31、polite and agreeable. 6. The other person hasnt got all day, so make sure your call is brief. 7. The other person is getting an impression of your firm while talking with you, so make sure that you sound efficient you firms image may be at stake, even if youre just taking a message. 8. Dont rely on

32、your memory: make notes during a call and rewrite these notes immediately afterwards as a record of the call. 9. Smile while youre talking. Your listener can hear your smile. 10. Dont try to be funny you may be misunderstood. 11. Dont interrupt the other person: let them finish what they want to say

33、. 12. Send a follow-up e-mail, fax or letter to confirm any important details (especially prices and numbers), so that you both have a written record. Part A: 1. Sales, Accounts, Personnel, Marketing Research 2. so that urgent orders can be met quickly 3. I think perhaps youd better speak to our wor

34、ks manager 4. in different sizes and are unloaded 5. We doubled our output in this department as a result B: 1. Interviewer and interviewees. 2. Choose the right product for the right market. And enter the market at the right moment. 3. Timing. 4. To offer the buyers a good product at a good price.

35、5. In Asia. UNIT 9 Opinion Part A: 1. A 2. A 3. B 4. B 5. B 6. B 7. A 8. B 9. B 10. B B: 1. A 2. A 3. B 4. C 5. D 6. C 7. C 8. C 9. D 10. C Part A: 1 T 2 F 3 F 4 F B: 1. 24 2. long black hair and blue eyes 3. the north 4. nice and intelligent 5. good at computers 6. French very well 7. it a little 8

36、. people and her job C: (A) 1. How do you find your hotel 2. Whats wrong with it 3. Why dont you move to another hotel 4. walk to almost every place I need to go to (B) 1. in my opinion 2. Im not so sure about that 3. they never know when to stop 4. what about all the pubs in the country 5. I dont t

37、hink thats a practical idea 6. I think something should be done 7. I quite agree with you D: Jane Advantage 1 TV teaches children a great many things theyd never have the chance to learn any other way whats going on in the world and how people live in other countries. 2 TV made it possible for the w

38、orld to see it happening. 3 Some of the serials are very good. The news and documentaries are first-class. 4 It makes people more concerned about other people and their problems. 5 TV is also a good companion to lonely people, especially the old. Jack Disadvantage 1 TV has a thoroughly bad effect on

39、 family life. We dont have any proper conversation any more. The children make mistakes in their homework because theyve got one eye on the clock in case they miss their favorite program. 2 Most of the time the programs are rubbish. Theyre either idiotic comedies, or the sort of films sex and violen

40、ce and that kind of thing. UNIT 10 Company Part A: When you listen to a person speaking your own language, in many situations you can be one step ahead of the speaker. You can very often predict what that person is going to say next perhaps not always the exact words, but at least the main ideas. Ha

41、ve you ever found yourself finishing other peoples sentences for them? This is often something we do without even thinking about it. The more you can predict, the easier it becomes to understand in a foreign language too. In fact, you will probably be surprised at how much you can predict in English

42、. Train yourself to predict as much as possible. Do this consciously. There are many things which can help you to predict while you are listening, for example: 1 How much you know about: the topic the situation 2 Intonation, for example: When presenting a list, rising intonation signals that more it

43、ems will follow and a falling intonation signals the end of the list. 3 Signals such as: Im afraid that(signals something negative will follow) Theres one point Id like to make(signals an opinion will follow) The phrases in group 3 are called semantic markers. The serve as signals for the meaning an

44、d structure of the lecture or text. They tell us how the ideas are organized. There are many other semantic markers in English, which are classified here according to their functions. 1 The markers used for listing, such as: firstly in the first place my next point is thirdly/last/finally 2 Markers

45、that show us the cause and effect relationship between one idea and another: so therefore because since 3 Markers which indicate that the speaker or writer is going to illustrate his ideas by giving examples: for instance an example of this was 4 Markers that introduce an idea which runs against wha

46、t has been said, or is going to be said: but nevertheless although on the other hand 5 Markers which indicate that the speaker or writer is about to sum up his message, or part of it: to summarize in other words what I have been saying is this These are only a few examples of semantic markers. Train

47、 yourself to listen for these key words and phrases. B: 1. Answer: trying to write a fax Reason: The speakers question suggests she needs a quiet surrounding to do something. 2. Answer: How on earth did you manage to get it? Reason: The second speakers surprised tone shows that the contract is out o

48、f her expectation and she must be curious about how it is gained. 3. Answer: I wouldnt mind being a prince. Reason: The mans questioning tone shows he doesnt agree with the woman. 4. Answer: She had been. Reason: But and possibly both give some hint that the secretary had been nervous about it. 5. A

49、nswer: Write down your address and Ill get the boy to bring them round. Reason: The conversation takes place in a store. If the store owner agrees to deliver the goods, the only thing he wants to know will be the address of the customer. Part A: Firms are a very important part of the economy. They a

50、re responsible for producing goods and services. While the vast majority of the worlds businesses are small, large firms often dominate the economy in some countries. Large businesses differ very much from small ones in a wide variety of ways. In many countries there are both private firms and natio

51、nalized firms belonging to the government. A small private firm may have just one owner but a very large firm has thousands of shareholders. In very large firms the owners have very little to do with the day-to-day running of the company. This is left to the management. Very large companies may be o

52、rganized into several large departments, or sometimes even divisions. Some firms may only produce one product or service. Others may produce many different products. Many large firms have manufacturing plants and trading locations in several different countries spread around the world. Although ther

53、e may be differences from country to country, offices do not vary very widely. Office furniture tends to be similar desks, chairs, filling cabinets, office equipment such as personal computers or computer terminals on many desks. B: 1. Only local people. 2. They will get things started and teach the

54、ir management system to the local employees. 3. No. Because there is no waste and the industry is very quiet. 4. Top dollar for the use of the land by the railroad tracks where the company will build its factory. C: 1. Were thinking of setting up a representative office here 2. that firm should be i

55、n the same line of business as ours 3. Who should that firm apply to for approval 4. What documents and materials should be provided 5. Thats the usual procedure D: 1. The corporations newly issued stocks. 2. An American company. 3. 35%. 4. 20000 shares. 5. 25 million. 6. Yes. UNIT 11 Business Part

56、. Difficult to identify all the words correctly. 1. In writing, there are spaces between each word. In speech, one word runs into the next. 2. In writing, the letters of the words have a fixed shape and easy to identify. In speech, vowels and consonants are difficult to identify. 3. In writing, each

57、 letter is the same size. In speech, some words are pronounced with weak or reduced forms or unstressed syllables. Difficult to remember whats been said. 1. Have got to follow the speed of the speaker. 2. Have to concentrate on identifying the words correctly and understanding them. 3. In a foreign

58、language, your brain has too much to do. 4. In your own language, your brain has much more time to remember. Part A: 1. three 2. various 3. such 4. Service 5. advice 6. organized 7. All 8. sell 9. cases 10. customers 11. operations 12. exchange 13. pay 14. expenses 15. greater 16. profit 17. sales 1

59、8. when 19. greater B: 1 T 2 F 3 F 4 T 5 T C: 1. new product our firm has developed 2. accounting section 3. what I have to offer 4. equipment purchases 5. ordering section 6. refer D: 1. At dinner. 2. How to use chopsticks. 3. Chinese arts and crafts. 4. Chinese gift items. 5. Negotiation. UNIT 12

60、Products Part Difficult to follow the argument of a lecture. Reason: 1. Dont recognize signals which tell the important points. 2. Try too hard to understand everything. 3. Concentrate on taking notes and miss developments in the argument. Other problems 1. Pronunciation of English changes from one

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