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1、试卷总分:100 得分:100一、选择填空题(每题10分,共5题)Ill be away on a business trip. Would you mind signing for my express delivery?_.have no timeId rather notId be happy to答案:C2. Could you be so kind as to turn down that rock “n” roll? Im preparing for tomorrows meeting report. _.Its none of you businessNo, I dont thi
2、nk soSure. Sorry to disturb you答案:C3.Their skill and _ has got them on the sales team.?lazinessdiscourageenthusiasm答案:C4.To attract investors, the government has _ its tax and labor laws.adaptedappliedadjusted答案:C5.At the same time, the negotiator keeps things secret _ would limit his/her ability to
3、 negotiate.whowhatthat答案:C二、阅读理解/翻译/完形填空(题型随机)(共50分)6.阅读理解:根据文章内容,判断正误(每题10分)。The Golden Rules of NegotiatingThe art of negotiating is a difficult skill for most of us, even good salespeople. Here are three golden rules for you to follow:Always Start the Negotiations.You must initiate the process. T
4、his is because whoever controls the start of the negotiations tends to control where they end. If you let the other party start negotiations, you will be constantly giving up control, often without even realizing it. For instance, when you ask someone what his project budget is, you are allowing him
5、 to start the negotiations. You will then spend your time chasing his number rather than finding the best solution. So, never let the other party control the negotiations.Always Negotiate in Writing.The purpose of negotiations is to arrive at a formal written agreement, not tell a story or spend tim
6、e talking. From the first moment you begin a proposal, you should create a document and take it to the client. It will include all the points of agreement and become real to the prospective customer. Negotiating first and then having to create a document adds unnecessary time to a transaction. But i
7、f you build your written agreement as you negotiate, you are prepared to ask for a signature the moment the decision to buy is made.Always Stay Cool.The negotiation table can be loaded with agendas, egos and emotions. Great negotiators know how to stay cool, providing leadership and solutions, while
8、 the rest of the room becomes insanely invested in personal agendas and useless emotions. Crying, getting angry and blowing off steam may make you feel good, but such behavior will not benefit you while negotiating. When the rest of the room gets emotional, stay cool and use logic to negotiate and c
9、lose.If you let the other party start negotiations, you will be completely grasp the control, often without even realizing it.So, never let both parties control the negotiations.Negotiating first and then having to create a document doesnt need necessary time to a transaction.Great negotiators know how to stay cool, providing leadership and solutions, while the rest of the room becomes wild or helpless during the negotiat
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