全景酒店英语最新版

1、薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆

2、袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀

3、虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄

4、袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿

5、螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃

6、羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀

7、衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄

8、蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈

9、袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃

10、螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇

11、罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁

12、螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈

13、蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂

14、袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇

15、蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁

16、羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅

17、螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿

18、蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄

19、袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁

20、蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅

21、羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿

22、螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃

23、薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈

24、袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂

25、蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈袄羈芀莁螀羇莃薇蚆羆膂荿蚂羆芄蚅羀羅莇蒈袆羄葿蚃螂羃腿蒆蚈肂芁蚁薄肁莃蒄袃肀肃蚀衿肀芅蒃螅聿莈螈蚁肈蒀薁羀肇膀莄袆肆节蕿螁膅莄莂蚇膄肄薇薃膄膆莀羂膃荿薆袈膂蒁葿螄膁膀蚄蚀膀芃蒇罿腿莅蚂袅芈蒇蒅螁芈膇蚁蚇袄艿蒃薃袃蒂蝿

26、羁袂膁薂袇袂芄螇螃袁莆薀虿袀蒈莃羈罿膈薈 全景酒店英语CHAPTER 1 The Front Office DepartmentUnit 1 Making a Reservation客房预订Part 1 Vocabulary词汇锦集Receptionist 接待员Gymnasium健身中心sauna桑拿bar酒吧suite套房discount折扣spacious宽敞的vacancy空房间floor楼层nightclub夜总会lobby大厅elevator电梯Part 2 Important Phrases短语集锦1 make a reservation预定2 single room单人房3 d

27、ouble room双人房（一张大床）4 twin room双人房（两张单人床）5 triple room三人房6 standard suite标准套件7 executive suite商务套间8 presidential suite总统套房9 deluxe room豪华客房10 deluxe twin豪华双人房11 buffet breakfast自助早餐12 on foot步行13 by taxi搭乘出租车14 by train搭乘火车15 by underground搭乘地铁16 peak season / holiday season旺季17 off-season淡季18 should

28、er season平季19 waiting list等候名单20 king size大床21 hold the line（打电话时）不挂断22 fully booked客满23 make a cancellation取消预定Part 3 Conversations 交流平台Dialogue 1 Answering a Phone 接电话A;Qiwanglou Hotel. May I help you?接待员：绮望楼酒店，我能为您做些什么?B;Id like to book a double room with a private bath for tomorrow.大卫：我想知道明天是否有带

29、独立浴室的双人间？A:Would you hold the line, please?接待员：请别挂电话，好吗？Ill check our vacancies for tomorrow.我马上为您查一下。We have some available,Five hundred yuan per night.我们明天正好有一些双人间，每晚500元。B:Thats fine. Please hold it for me.This is David and my number is 67834215.大卫：行，我预定了。我叫大卫，电话号码是：67834215.A:We will ready for y

30、ou. Thanks for calling us.Bye!接待员：我会为您准备好房间的。谢谢您的来见，再见。B:Good-bye!大卫：再见！Dialogue 2 Answering Detailed Questions回答具体问题A:Room Reservation. May I help you?接待员：订房中心，请问您需要什么？B:Id like to book a double room for Tuesday next week.莎拉：我想订一间双人房，下周二晚上入住。A:A double room for Tuesday, September 12th,with a front

31、view or a rear view?接待员：下周二一个双人房，也就是九月十二日，您要前景还是后景的？B:A front view please. Whats the rate, please?莎拉：前景的把。请问房费多少钱？A:Two hundred RMB per night.接待员：每晚200元。B:What services come with that?莎拉：都有什么服务呢？A:That comes with a breakfast and a morning newspaper.接待员：包括一顿自助早餐和一份报纸。B:That sounds good. Ill take it.莎

32、拉：听起来还不错，那我定了吧。Part 4 Useful Expressions 情景万能用句What rooms do you prefer?您想要定哪种房间？Would a triple room do?三人间可以吗？5. Id like to reserve a double room.我想订一个双人间。6、Im sorry, our double rooms are fully booked up. We do have a single room available. Would you like that? 对不起，我们这里的双人房已经订满。不过我们还有单人房，您要订吗？7. So

33、rry, we have no vacancies at this time.对不起现在没有空房。8. How much is it per night? 每晚多少钱？9. 112 RMB a night, includes breakfast.每晚112元，包括自助早餐。10. Could you give me a discount if I stay for a week?住一周有没有折扣？11. Well give you 10% off.我们给您打九折。12. There is a discount for children.儿童有优惠。13. When would you chec

34、k-in？请问您哪天入住？14. The arrival time and departure time?请问住宿的起止日期？15. How many nights will you need?请问您打算住几个晚上？16. The hotel is in the centre of chengde.宾馆位于承德市中心。17. The hotel is directly opposite the train station.酒店位于火车站正对面。18. Itsa10 minute taxi ride away.搭乘出租车有10分钟距离。19. Its 2 minutes on foot from

35、 the beach.步行2分钟就到海滩。20. Theres a full-size swimming pool.本酒店有一个标准尺寸的游泳池。21. we have a conference centre.本酒店有会议中心。22. Do you need a babycot?您需要一张婴儿床吗？23. Let me just confirm the details of your reservation, please.我现在确认一下您的预定。Unit 2 Welcoming Guests 迎客Part 1 Vocabulary 词汇锦囊1. doorman 门童2. bellman 行李

36、员3. baggage 行李4. trolley 行李推车5. restroom休息室6. lounge 休闲室7. umbrella雨伞8. arrival 到达Part 2 Important Phrases 短语集锦1 take care of 照顾2 give sb. a hand 帮忙3 ground floor 一楼4 the taxi stand 出租车站5 cross the street 穿过马路6 come to an end 走到.尽头7 around the corner 在拐角附近8 have a seat 请坐9 front desk 前台10 go down th

37、e road沿着这条路走 11 banqueting office 宴会部12 keep going 一直走13 revolving door 旋转门14 coffee shop 咖啡厅15 health centre 健身中心16 business center商务中心17 welcome to.欢迎来到18 good evening 晚上好19 complimentary service免费服务 Part 3 Conversations 交流平台Dialogue 1 Welcoming a Guest 迎客A:Good evening, miss. Welcome to the qiwan

38、glou Hotel. 门童：晚上好，女士。欢迎您来到绮望楼饭店。B:Let me take care of your luggage我来帮您提行李A:Thank you. 简：谢谢。B;I hope you had a pleasant trip. 门童：希望您旅行愉快。A:Im glad to be here at last! It was a long trip! 简：终于到了，真是一个漫长的旅行。B:Thats too bad! Ill show you to the Front Desk. This way, please.门童：那太糟糕了。我带您到前台去，请这边走。 A:I see

39、, thanks. 简：好的，谢谢。B:A bellman will show you to your room when you finish checking in. Please enjoy your stay. 门童：登记完成后行李员会带您到房间，希望您过的愉快。Dialogue 2 Taking Luggage to Rooms把行李送进客房A:Good afternoon, madam. Welcome to qiwanglou Hotel. Im the bellman.Let me carry those for you. 行李员：下午好女士。欢迎您光临绮望楼酒店。我是行李员。

40、我来帮您拿行李把。B:Thank you. Please take them to my room. 玛姬：谢谢，请把行李拿到我的房间去。A:Yes, certainly. Are these all yours? 行李员：好的这些都是您的行李吗？B:Yes, three pieces. 玛姬：是的，一共三件。A:May I have your room number, please? 行李员：请告诉我您的房间号码。B:Room 302. 玛姬：302房。A:Yes. Now, this way, please. 行李员：好的，请这边走。Part 4 Useful Expressions 情景

41、万用句Good morning, sir. Welcome to our hotel. 先生早上好，欢迎来到我们旅馆。Have a pleasant flight? 您旅行愉快吗？We wish you a pleasant stay in our hotel.愿您在我们宾馆过的愉快。 Please follow me?请跟我一直走好吗？Step this way, please. 请这边走。Can I help you?有什么要我帮忙吗？ Leave it to me.让我来吧。let me carry the suitcase?我替您提箱子好吗？ Ill take care of your

42、 baggage, sir.先生我来帮您提箱子把。 Are these all? 这是全部行李吗？Wait a second, please. Ill get a trolley.请稍等，我去拿一个手推车。The receptionist desk is in the lobby. 服务台在大厅。The mens room is down the lobby on your right. 沿着大厅一直走，男厕就在右边。The banqueting office is straight ahead. 往前直走就是宴会部了。It is on the ground floor to the left

43、 of the stairs. 就在一楼楼梯的左边。Go down the main road. You cant miss it. 沿着大路走就可以找到。Keep going until you come to the end. 请走到这条马路的尽头。Cross the street, and you will find the park. 穿过马路，您就会看到公园。Unit 3 Checking in 登记入住Part 1 Vocabulary 词汇锦囊1. reception 接待柜台2. key 钥匙3. passport护照 4. identification身份证 5. valua

44、bles贵重物品6. safe保险箱7. deposit 押金8. receipt收据Part 2 Important Phrases 短语集锦1 key card 房卡2 registration form 住宿登记表3 pay. as a deposit 付.作为定金4 credit card 信用卡5 in cash 用现金付账6 the second floor 二层7 per night 每晚8 contact number 联系电话9 fill out (a form) 填写（表格）10 in the name of 以。的名义11 adjoining rooms 邻接房间Part

45、 3 Conversations 交流平台Dialogue 1 Checking in 登记入住A:Good morning. What can I do for you, sir? 接待员：早上好，我能为您做些什么？B:I booked a double room yesterday. My name is David.大卫：昨天我预定了一个双人间，我叫大卫。A:Just a moment, please. Ill check our reservation records. Yes, you have reserved a double room for today. Could I se

46、e your passport, please?接待员：请稍等片刻，我查一下预定记录。是的您昨天预定了一个双人间。能把您的护照给我看一下吗B:Yes, here you are. 大卫：好的。A:Thank you. Please fill in the registration form. 接待员：谢谢，请您填写住宿登记表。B:All right. 大卫：好的A:How would you like to pay? 接待员：您如何付费？B:By credit card. 大卫：用信用卡。Dialogue 2 Please Remember to Carry Your Key Card at

47、All Times.任何时间不要忘记带您的房卡 A:Mr. Hanks. Youre in room 1213 on the twelfth floor, your usual room. This is your key card. 接待员：汉克斯先生，您的房间在12楼1213室，您常住的房间。这是您的房卡。B:Thank you. 汉克斯先生：谢谢A: Please remember to carry your key card at all times. Youll need it if you want to change money or charge food and drinks

48、 to your room. 接待员：请记住房卡要随身携带。如果您要换零钱或者想把食品饮料记在您房间的账上，都要用到房卡B: Sure. 好的A: Do you need a porter, Mr. Hanks? 您需要行李搬运员吗？汉克斯先生？B: No, that wont be necessary. I only have this bag. 汉克斯先生：不用了，没有必要，我只有这一个包。A: Have a good rest, Mr. Hanks.接待员：好好休息，汉克斯先生。B: Thank you very much. 汉克斯先生：非常感谢。Part 4 Useful Expres

49、sions 情景万用句Do you have a reservation? 请问您预定了吗？Your name, please? 能否告诉我您的姓名。Sorry, I Can not find your booking. 对不起，我找不到您的预定记录。Did you make a reservation by phone or Internet? 您是通过电话预定的还是网络预定的？When will you leave, please? 请问您何时离店？How long will you stay, please? 请问您住多久？You will staying for three night

50、s? 您要住三个晚上，对吗？Please fill out this registration form? 麻烦您填一下入住登记表，好吗？How will you pay, please? 请问您如何付费？Will you paying by credit card? 您使用信用卡付账吗？Please pay 1000 US Dollars as a deposit? 请先付1000美元定金，好吗?Receipt for paying in advance. Please keep it. 这是预付款收据，请收好。Your key to room 4201. 这是您4201房间的钥匙。Plea

51、se remember to return your key.请不要忘记交回房间钥匙 Please remember to carry your key card at all times. 请记得随身携带您的房卡。Unit 4 Handling Complaints 投诉服务Part 1 Vocabulary 词汇锦囊1. mirror 镜子2. lamp灯3. fridge 冰箱4. rug地毯5. quilt 被子6. blanket毯子7. sheet 床单8. pillow 枕头9. cushion垫子10. nozzle 喷头11. bulb 灯泡12. switch 开关13.

52、socket 插座14. plug插头15. hook衣钩16. rubbish垃圾17. door-mat门前的擦鞋垫Part 2 Important Phrases 短语集锦1 documentation folder 文件夹2 soft drink软塑料3 roomkey 房间钥匙4 easy chair 安乐椅5 teatable 茶几6 hat rack帽架7 dressing table 梳妆台8 wash basin 洗脸盆9 toilet paper 卫生纸10 bath towel 浴巾11 towel rack毛巾架12 waste paper basket 废纸篓13 m

53、ini-bar 迷你吧台14 electric jug电水壶15 air-conditioning空调16 desklamp台灯17 beside lamp床头灯18 floor lamp落地灯19 electric iron 电熨斗20 clothes-hanger 挂衣架21 make a complaint 抱怨22 be not working (properly) 不工作，不运转Part 3 Conversations交流平台Dialogue 1 Room Hasnt Been Cleaned 房间没有打扫A:Good afternoon. Housekeeping. May I h

54、elp you? 客房部：下午好，客房部。有什么需要帮忙的？B:Yes. Ive just come back only to find my room is in the same state as I left it in. 乌苏拉：是的。我从外面回来后，发现屋子还是我走时的样子。A:Im very sorry, Madam. Ill make sure the room attendant cleans your room right away. Which room are you in, madam? 客房部：非常抱歉夫人，我一定让客房服务人员马上帮您清理房间。您住几号房间，夫人？B

55、:504. How long will it take? 乌苏拉：504房间。要多长时间？A:About twenty minutes, madam. 客房部：大概20分钟，夫人。B:Oh, well, I suppose Ill have to wait, then. 乌苏拉：哦。好，那我只能等着了。A:May we offer you a complimentary drink in the coffee shop while youre waiting, madam? 客房部：您到咖啡厅坐一会，我们免费送您 一份饮料好吗，夫人？B:OK, Thank you. 乌苏拉：好的，谢谢你。Di

56、alogue 2 The Fridge is not Working. 冰箱坏了A:Good morning. Housekeeping. Can I help you? 客房部：早上好，客房部。需要我为您做什么？B:Im very annoyed.亨利：我现在很受烦扰。A:What seems to be the problem? 客房部：请问出什么问题？B:The fridge is not working properly in my room. It works for five minutes then stops. All the drinks are warm.亨利：冰箱坏了，运

57、行五分钟就停止了，冰箱里的饮料都是温的。A:Im terribly sorry, sir. Ill send an engineer straight up to have a look at the fridge. Which room are you in?客房部：非常抱歉，先生。我马上派工程师去帮您查看一下。请问您在哪个房间？B:304. 亨利：304房间。A:The engineer will be down in a minute. 客房部：工程师马上就下去。B:OK, Thank you. 亨利：好的，谢谢。Part 4 Useful Expressions 情景万用句My air

58、-conditioner is not working.我的空调坏了The television is out of order. 电视机出故障了Im in 405. My telephone keeps ringing. 我住在405房，我的电话一直在响。Icant open the window. 窗户打不开。The bulb is burned out. 灯泡烧坏了。The sheets are stained. 这些床单上有污点。The faucet keeps dripping. 水龙头一直在漏。Theres no hot water in my bathroom. 卫生间里没有热水

59、。The hair-dryer is not working. 吹风机不能用。The room next door is too noisy and they are giving me a headache. 我隔壁的房间太吵了，弄得我头疼。The balcony needs sweeping. 阳台需要打扫。Im sorry for that,sir. Ill see it right away. 先生我对此非常抱歉，我会马上处理此事。I apologize for this. 我为此向您道歉。We will make sure that this does not happen agai

60、n. 我们保证这样的清醒不会再发生。Yes,thats awful. Im so sorry. 那太糟糕了，太对不起了。Please accept our apologies. 请接收我们的道歉。We will replace it today. 我今天会让修理人员去换一个。Ill send a housekeeper right away to fix it. 我会请客房服务人员立刻去通。Your name and room number?请问您的姓名和房号是什么Ill send a housemaid to clean it up at once. 我马上叫服务员把您的房间打扫干净。Ple