全球人力资源服务机构50强榜单（中英双语版）

1、GLOBAL 50HUMAN RESOURCE SERVICES PROVIDERS 2021HRoot is a leading management media company, playing a key role PUBLISHINGin Human Resources industry in Greater China. Abundant trade informati on is provided for HR Managers by HRoot. Meanwhile, INSTITUTIONHRoot o? ers comprehensive marketi ng promoti

2、 on services to HR service providers. Our business covers internet services, publish, conventi on, adverti sing, and IT support services etc. HRoot has 6 brands currently, including HRoot, a top Human Resource Management website in the world; Human Capital Management magazine, a high-end HR magazine

3、; Overclass, a presti gious club for HR elites; and Annual Human Resources Awards in Greater China, the top-notch industry event with highest authority and biggest outreach scope. HRoot enjoys No.1 Web tra? c among all of the HR-related websites; with 500,000 HR professionals registered as user. Eac

4、h year, there are more than 200 million visits to the website and more than 5,000 people att ending our o? -companies is very remarkable. As the largest supplier of labor force Ranking Change, the Newcomers and management soluti ons and the third major manufacturer of human the Loserscapital managem

5、ent soft ware in the world, KRONOS has service oSme new faces appeared in the “Top 50 of Global Human advantage of assisti ng enterprises to control labor cost, minimize Resources eSrvice rPoviders 2021, and also some the companies the compliance risk and improve the producti vity of labor force, we

6、re taken out of the list. Of which, Watson Wyatt and Towers and also strongly entered the list this year with annual revenue of ePrrin merged as Towers Watson, and Aon Consulti ng merged more than $0.7 billion. Automated workforce management and Hewitt as Aon Hewitt , they entered the list 2021 with

7、 new OLGO service opti mized soluti ons provider, ClickoSft ware Technologies and more enormous size. COMFORCE Corporati on was acuqired by not only epxended its scale, but also obtained the ability of aSa SABRY aPrtners and delisted in December 2021. PSD (OPD group) fi eld service in recent years t

8、hrough acquiring Manchitra Services, also has delisted, and Ross Human Directi ons was acuqired by ATS and other companies, and earned more profi ts. In future the Chandler Macleod Group in December 2021, Salary acquired company is epxected to make more achievements in the feast of by Keneax in eSpt

9、ember 2021. General Employment Enterprises cloud computi ng.was ranked 51th in the candidate list this year, just dropped from the list. Among the top 3, Adecco sti ll takes leading positi on with its operati ng revenue growth rate as high as 17.09%, a litt le bit less Among the newcomers, Edenred t

10、hat provides employee welfare than 1.763% of Manpower. As Fortune 500 raised the access outsourcing (Prepaid Corporate Services) is worth great att enti on. threshold this year, Adecco become the only HR services provider The forerunner of Edenred is the branch of Accor Group namecly of Fortune 500

11、2021 (In previous years, Randstad and Manpower called Accor Services. Edenred was independently listed aft er were also selected in Fortune 500 successively). In recent years the acquisiti on by private euqity in uJly 2021, and becomes the competi ti on for the second place of Global 50 Human Resour

12、ce unique employee welfare outsourcing company listed in main eSrvices rPoviders shows the dramati c closely-fought contest. aLst stock market in the world. It is also the largest company to supply year Manpower was pulled down from the throne of the second the professional payment services for ente

13、rprises and public place by Randstad, but this year Manpower ecxeeded Randstad organizati ons in the world. The Australian company Humanis with slight advantage of about $1 million and returned to the Group was renamed from Total Starring Soluti ons (T)SS aft er T SSsecond place. Both companies real

14、ized the high-speed growth in merging with Westa? DNA in December 2021, and qualifi ed for 2021, and their total revenue is quite close in .US. Dollar. While entering the top 50 this year. Both TShree and Impellam Group Randstad is a company from the Netherlands, its annual revenue is were listed in

15、 London Stock Ecxhange in August 2021, and also calculated in Euro. A? ected by the turbulent situati on of fi nancial entered the list this year.market that leads to the very serious fl uctuati on of the ecxhange In the upstarts of this year, the performance of two HR soft ware rate between Euro an

16、d .US. Dollar, the ranking of Randstad and Table 1 The Companies Absent from “Global 50 Table 2 The Newcomers of “Global 50 Human Human Resource Services Providers 2021Resource Services Providers 2021Reason of Removal Revenue in 2021 Rank 2021Company NameNationMain BusinessRank 2021Company NameNatio

17、nMain Business($million)from the ListUnited United HR Consulting8HewittHR ConsultingAcquired by AON10Towers Watson2,387.83 StatesStatesUnited United Merged with 13WaHR ConsultingHR Consultingtson Wyatt11Aon Hewitt2,111.00 Towers PerrinStatesStatesRenamed Aon Hewitt United United Human Resource Impel

18、lam15Aon ConsultingHR Consultingafter Completing 141,719.85 StatesGroup plc KingdomOutsourcingAcquisition of HewittAcquired by ABRY Prepaid Corporate United Human Resource COMFORCE25Partners Affi liate and 17EdenredFrance1,283.93 ServicesCorporationOutsourcingStatesDelistedAcquired by United Ross Hu

19、man Human Resource Australia2823Kronos741.00 e-HRChandler MacleodDirectionsOutsourcingStatesUnited United Recruitment/Recruitment/Delisted43PSD24Sthree732.74 KingdomheadhuntingheadhuntingKingdomUnited Acquired by Recruitment/Humanis Group 47Salarye-HR41129.98 AustraliaStatesKenexaLimited headhunting

20、United General Employment Revenue did not ClickSoftware IsraelTalent Dispatch50Talent Dispatch4571.02 reach thresholdTechnologiesEnterprisesStates03Manpower can be changed easily. In term of the absolute and 104 Job Bank realized very good performance with their year-amount of the annual revenue, th

21、is year Adecco has pulled on-year growth rate of annual revenue up to 45.6% and 29.81% out a certain gap away from Randstad and Manpower, and the respecti vely.top three are at least one order of magnitude higher than the Among the 4 Chinese companies in the list this year, ATA is the subseuqent com

22、panies. This year Randstad is a litt le bit weaker least one both in scale and growth rate of annual revenue, but than Manpower in the respect of fi scal annual revenue and its growth situati on is sti ll stable. ATA selected a segment fi eld had to sett le down to the third place, but it greatly ec

23、xeeded of educati on/training industry, and now has taken the leading Manpower in term of operati ng profi t and operati ng profi t positi on in Chinese market of testi ng services. ATA sti ll keeps margin. On July 20, 2021, Randstad announced that it is going strengthening the technical breakthroug

24、h and strives to become to acquire SFN Group which ranks the 12th place in the list this the number one of the world in testi ng services. ATA su? ered year. Aft er completi on of the acquisiti on, perhaps Randstad will conti nuous loss in the last two years, but the latest annual report start an at

25、t ack for the global throne of the 2021 list. It should be shows that in 4Qof 2021 its net loss had greatly decreased, and noti ced that recently Manpower is also eexcuti ng the att acking the net profi t 2021 reached CN Y19.08 million (euqal to 3$ million). strategy in the markets of China and the

26、world to carry out the Compared with the CNY 35.30 million loss last fi scal year, ATA had aggressive merger, and Adeccos potenti al acquisiti on of Hays successfully turned a loss into a profi t. And the cooperati on with also increases too much uncertainty for the top 3 ranking of the the global l

27、eading talent assessment services provider HS Lalso list next year. indicates that ATA epxects to strengthen its business in the depth and width in the future. Chinese Companies sti ll Eye-catchingWith the focus of the HR services market gradually shift ing to the The 4HR services providers from Chi

28、na performed well in the list emerging markets, China as a huge emerging market will att ract last year, and they were the highlights of the gloomy global HR global human resource services providers to compete here, services market at that ti me. In the complete recovered market and the performance

29、of Chinese companies is sti ll worth highly this year, the performance of the 4 companies remain very expectati on. robust with their year-on-year growth rate of annual revenue more remarkable compared with most of the other companies Integrati on Deepened and Trendin the list.In the review of Globa

30、l 50 list in the last two years, there is a very In the second group of the companies with annual revenue clear industrial evoluti on path that M &A events occur freuqently more than 1$ billion, Aon Hewitt , CIIC, FSN Group, Kelly eSrvices, and the industrial integrati on is gradually strengthened.

31、Michael aPge Internati onal all realized more than double-digit For a long ti me human resource services as a high-end services growth. Of which, the performance of CIIC from China is the though, the access threshold for this market is usually not high most remarkable. In the top 10 of the list, CII

32、C is the only one enough, especially for training, headhunti ng and consulti ng, and it to take lead with the growth speed of 35.15%. In the group of leads to the general decentralized development situati on of small the companies with annual revenue more than $1 billion, if scale and fragmented in

33、this industry, but this situati on has been we ecxlude Aon Hewitt whose operati ng revenue was greatly changing in the last 2 years. The value of global human resource increased by the merging of Hewitt , then the growth speed of services market in 2021 reached $ 356.4 billion, and the value annual

34、revenue for CIIC is second to none. With such a large size, of top 3 Adecco, Manpower and Randstad takes 19.36%, top 10 CIIC has ecxeeded the strong growth of 35% which refl ects the accounti ng for 25.39%. It means concentrati on rati o of the industry enormous potenti al of China HR services marke

35、t from one side, is increasing. meanwhile also clearly indicates that CIICs absolute leading positi on in China HR services market is unchallenged .The fi nancial crisis exploded in 2021 supplied an opportunity for the integrati on of the industry. Before the fi nancial crisis, it seems uDring the p

36、rocess of the slow and unbalanced economic that all is hunky dory in the global economy. The low-centralized recovery, Asia is the engine of the global economic growth, human resource services market att racted so many small services and China is one of the outstanding representati ves. In many prov

37、iders that most of them lack core competencies, while industries in China, a strong rebound for the talent demand defended by the overall economy they sti ll could be niche players has appeared since the fi nancial crisis, even showing a reprisal and lived well. The fi nancial crisis badly stunted t

38、he demands of growth. eBnefi ti ng from it, both of oJb oBard Website 51job 04Table 3 M&A events of 2021-2021 human resource services providers with good uqality were stuck in Human Resource Services Market (Part)in troubles. Some of the large-sized human resource services providers took the golden

39、opportunity to buy some assets from TimeEventother companies with lower price, and some large-sized ones Adecco Group acquired HR consulting and talent assessment 2021.1merged as new enti ty, such as the union of Towers ePrrin and company MPS Group.Towers Perrin and Watson Wyatt announced the merger

40、 Watson Wyatt . It is notable that, before Randstad announced the 2021.1completed as a global leading consulting company.acquisiti on of SFN Group in the end of July 2021, the Daily Mail of 2021.1Kenexa acquired Salary.London revealed in June that Adecco intended to buy the Briti sh CDI Corporation

41、acquired L. Robert Kimball & Associates, and company Hays. 2021.1then in December 2021 the acquisition of an engineering and software development fi rm DSPCon Inc.In additi on, the prospect of human resource services market Talent2 acquired Zapper Services Pte Ltd (Zapper Group) and also att racted

42、the att enti ons of many private equiti es. They are 2021.1Sugar International Ltd (Sugar Group) also the acquisition of advantageous in a? uent funds and insights of the industrial Origin HR in July 2021.trends, and started to make long-term investment in this market Harvey Nash Group acquired 50.1

43、% of the shares (the Initial by acuqisiti on. For eaxmple, COMFORCE Corporati on listed in Shares) in Bjerke & Luther for an aggregate consideration of Global 50 last year was acuqired by ARB Ypartners A? liate in 2021.4Norwegian Kroner 18.5 million plus Norwegian Kroner 300,000 November 2021 and th

44、en delisted from AMEX. In January 2021, in transaction costs payable in cash on closing, with the aim to First Advantage, a talent acquisiti on soluti ons provider with strengthen business of Northern Europe.On Assignment completed the acquisition of The Cambridge services of background screening, o

45、ccupati onal health, applicant 2021.4Group Ltd., a provider of specialized staffing in Physician, tracking system, recruitment soluti ons, skill and behavior Clinical/Scientifi c and IT. In July 2021, the company acquired assessment, taaxti on consulti ng, was acuqired by the private Sharpstream. In

46、 February 2021, the company acquired Valesta.equity ySmphony Technology Group who strategically focuses Administaff Inc acquired OneMind Connect Inc, a provider of on soft ware and services. And in July this year, First Advantage expense management solutions services. Administaff had been invested W

47、orkstream, a provider of compensati on & performance 2021.6renamed Insperity in March, 2021 in order to realize the strategic management soft ware. The Briti sh private equity HgCapital is a transformation from professional employer organization to regular visitor to the capital game of human resour

48、ce services. comprehensive business performance solutions provider.Corporation Aon, the worlds largest insurance broker, acquires In 2007, HgCapital successfully eexcuted MBO (Management 2021.7Hewitt associates for $ 4.9 billion. uByout) in HS Land then HS Ldelisted from oLndon tSock Ecxhange. Monst

49、er completed the acquisition of Yahoo! HotJobs from In March 2021, HgCapital acquired the global leading talent Yahoo!. On December 31, 2021, the company completed 2021.8management soft ware provider tSepstone oSluti ons (Established the acquisition of JobBusan, a business that provides online in 19

50、96 in Norway and listed in Oslo Stock Ecxhange in 2000, and recruiting in Busan, South Korea.again listed in London Stock Ecxhange in 2021) in 0.111 billion Chandler Macleod acquired over 90% of Ross Human Directions 2021.2Euro, and aft er the acquisiti on tSepstone was delisted from Limited. London

51、 Stock Ecxhange. 5 months later HgCapital again acquired Paychex took over ePlan Services after the acquisition of 2021.5SurePayroll in December of 2021.the global leading “SaaS talent management soluti ons provider Taleo acquired its European rival Jobpartners for approximately MrTed Soft ware in t

52、he name of tSepstone oSluti ons. In May 2021.6$38 million.2021, tSepstone renamed as uLmess and becomes the global Randstad and SFN Group announced that they signed a defi nitive leading talent management soluti ons provider. uLmess is bringing agreement whereby Randstad would acquire SFN Group thro

53、ugh the global leading talent management soluti ons into Chinese 2021.7a cash tender offer. As a result of the acquisition, Randstad would market, and it is expected to promote the transformati on of become the third-largest HR services provider in North America Chinese companies from human resource

54、 management to talent with the revenues of $4.6 billion. management. The big curtain of industrial integrati on has been opened, the human resource services, a lot of services providers had to while the uncertainty of the global economy sti ll exists, then shut down, downsizing or take the fate of a

55、cuqisiti on by others, the industrial integrati on of human resource services must be especially in headhunti ng industry. Not only many small-sized conti nued. And the characteristi cs are revealed clearly that during and less competithe process of industrial deeper integrati on, the human resource

56、 ti ve companies had to close down, but some of 05services providers hug the cloud computi ng and SaaS (Soft ware in uJly, up 60% from the previous month and 59% higher than as a Service), or make transformati on to comprehensive services the 41,676 layo? s recorded in July 2021. The European also n

57、ot providers. For eaxmple, ClickoSft ware Technologies obtained opti misti c, in Britain the number of applying for unemployment SaaS service ability through acquisiti on of ATS. And Administa? relief in June is increased up to 24,500. Though the unemployment was renamed as Insperity, on one hand it

58、 di? ers from the former conditi on of the euro area and E-U2 7in uJne has improved to market recogniti on that merely considered Administa? as a some extent, the unemployment rate sti ll reached 9.9% and 9.4% company engaged in short-term employee services, and on the respecti vely.other hand Inspe

59、rity has many new services like performance The emerging market is the di? erent scenery. For eaxmple, in management, expense management, technical management, some economic enti ti es of Southeastern Asia and aPcifi c area, the ti me and att endance management and so on, with the aim to be unemploy

60、ment rate is decreased to the level before the fi nancial a provider of comprehensive business performance soluti ons, crisis, even further lower. In China, since the second half year uqoted Insperity as saying, “This is a strategic natural evoluti on. 2021, the demand of human resource services in