酒店情景英语试卷

1、精选优质文档-倾情为你奉上精选优质文档-倾情为你奉上专心-专注-专业专心-专注-专业精选优质文档-倾情为你奉上专心-专注-专业酒店情景英语测试卷一.Translate the following phrases.(20 points)1.家外之家2.前厅 3.长途电话预订4.多功能厅5.办手续6.保龄球房7.普通航空信8.在外汇兑换台9.兑换水单10.大堂副理11.in the peak seasons12.floor attendant13.soft berth14.walk-in guest15.shuttle bus16.special express17.an indoor patio

2、 with prehensive communication facilities19.a tough job20.settle accounts二.Put the following sentences into Chinese or English.(10 points)1.Could you give me the flight number, please, in case the planes late?2.We usually have high occupancies in the peak seasons.3.你准备用现金，还是用信用卡付款？4.我妻子还几次被装货的电梯声吵醒。

3、5.根据我们的规定，凡过中午十二点还没腾出的房要收半天房金。三.complete the following dialogue.(30 points)1.A: _ .Could you change a room for me? B: _ ,sir? A:Theres something wrong with the window of Room 305.It _ and therefore I couldnt_. B:Im sorry to hear that . Ill ask somebody_. A:Thank you.But I think its better _. B:We do

4、nt have a spare room today. Ill _.Is that all right? A:Ok.Be sure _. B:certainly,sir.2.A:Reservations. _ ? B:Yes, Id like to book a room for my friend, Gary Smith. A: _? B:A double room with bath. _ ? A:Its 150 yuan. _ ? B:Ten days. A: _ ? B:On the 18th. A: _? B:No,thanks. A: _. B:Thats right.Thank

5、you. A:Thank you.Good-bye.四.Answer questions (20 points.)1. What is the aim of a hotel?2. Can you say something about the great importance of the Front Office?3. Please name some of the duties carried out by the Front Office staff.4. In order to fulfil the duties, What qualities should a staff have?

6、五.Role-play:(20 points)1 Work with your partner to make a dialogue by yourselves according to the following given scene.A: a host or hostess who is in charge of taking reservations for the restaurant.B: a guest. She wants to hold a party this weekend for his boyfriend, who has been promoted several

7、days before. She plans to invite some of their good friends to the party, so she needs a private room, some champagne, and some light music.Scene: The guest is told that there is no vacant private room available for the time she needs. But the host or hostess promises to try his or her best. At last, the guest is arranged in the main dining room