版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
1、Hotel- by ElenaNO.1VocabularyNO.2How to confirm your reservation NO.3 Common DialogueCONTENTSVocabularylobby 酒店大堂check-in/out 入住/退房room service 客房服务wake up call 叫醒服务single/double room 单/双人房book v. 预定deposit n. 押金charge v./n. 收费front desk/reception 接待处vacancy 空房Dear sir or madam,I made a reservation
2、for a one bedroom pool villa for 2 nights, from May 16th 2017 (check-in) to May 18th 2017 (check-out).Please kindly confirm whether the above reservation is in your record. If not, please contact me by email as soon as possible.Thank you. Best,BonnieHow to write an email*Subject: Your name + Hotel +
3、 Room ReservationCommon DialogueHow to check-in & check-outPart1 Daily Greeting2 Room Service 3PartPartClerk: Good afternoon. Can I help you?Bonnie: Yes, I would like to check in.C: Do you have a reservation?B: Yes, my name is Bonnie Bennett. I have a reservation from May 10th to May 14th. C: Wait a
4、 moment, please. Oh, yes, Ms Bennett. Its for a double room with a swimming pool. C: Is that right?B: Yes.C: Now, Ms Bennett, could you give me your passport, please?B: Here you are. By the way, where is the restaurant?C: The restaurant is on the second floor. Here is your room key. Its on the 5th f
5、loor, room502. C: The elevator is over there. And we also have a cafeteria on the top floor, if you would like something to drink, you can also call room service.B: Thank you.C: Welcome. Enjoy your stay!Check-inC:Good morning, Ms. What can I help you?B: Yes. Check out , please. Bonnie Bennett, room
6、502. Here is the room key.C: Fine. This is your bill, Ms Bennett. Three nights at 100 dollars each, and here is the meal that you had in our hotel. That makes a total of 350 dollars.B:Can I pay by credit card?C: Certainly. May I have your card, please?B: Here you are.C: Please sign your name here.B: OK. Is it possible to leave my luggage here? Ill come back at 7pm.C: Yes, well keep it for you. How many pieces of your luggage?B: Just one. C: Thats fine. Have a nice day!B: Thank you. See you later.Check-outHow do you do? Good morning, how are you? Fine, thank you.How w
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 部编版2023-2024学年七年级上学期语文《春》同步培优练习
- 镜片基础知识题库
- 第一章直角三角形的边角关系课后作业 2024~2025学年北师大版数学九年级下册
- 第一章丰富的图形世界单元测试 2024-2025学年北师大版(2024)数学七年级上册
- 油田服务相关行业投资规划报告范本
- 医用化验设备器具相关行业投资规划报告范本
- 滚刀行业相关投资计划提议
- 二手车电商行业相关投资计划提议
- 2.3世界的地形课件湘教版七年级上
- XX市职业学校全环境立德树人三年工作规划
- 房屋建筑工程质量控制要点
- 建筑行业 2024 年上半年安全生产管理工作总结
- 高中语文学习任务群的项目化设计-以统编教材必修上第一单元为例
- 全国气象站点
- 胸外科进修汇报
- 《电能计量装置安装接线规则》
- 2023年政府采购评审专家考试真题模拟汇编(共681题)
- 2024广西沿海铁路股份限公司招聘高校(本科及以上)毕业生40人(二)高频考题难、易错点模拟试题(共500题)附带答案详解
- Unit3EnvironmentalProtectionProject课件高中英语人教版选择性
- (2024年)网络安全教育主题班会课件PPT(完整版)
- 项目经理及主要管理人员能力水平
评论
0/150
提交评论