酒店英语培训02byPenny

1、酒店酒店-前厅部前厅部英语培训English Training 02 directed by Penny C Part One -酒店词汇酒店词汇 elevator elvet(美式)/ lift lft(英式) 电梯 take the elevator/ lift umbrella mbrel 雨伞 luggage lgd, baggage bgd, bag 行李 left luggage 寄存行李 label lebl /tag t行李签 luggage office fs 行李房 luggage rack rk行李架 business card 名片 Card reader rid 读卡

2、器 express kspres; ek-快递Part One -酒店词汇酒店词汇interphone ntfn 对讲机waiter wet服务员 waitress wetrs女服务员front desk frnt desk reception desk rsep()n 前台Bellboy belb行李生 swiping card swap 刷卡charge td 消费pre-authorization raze()n预授权pre-authorization completion kmplin预授权完成 finish Cancel kns()l the preauthorization bil

3、l bl 账单 billing detail ditel 账单明细password pswd 密码 Part One -酒店词汇酒店词汇 charger td 充电器 mobile phone mbal fn 手机 lighter lat 打火机 ashtray tre 烟灰缸 smoke smk non-smoking zone / smoke free zone无烟区 It is harmful to smoke. 吸烟有害健康 Sir, we are sorry / Im afraid fred that it is not allowed to smoke here. parting

4、pk停车 parking space停车位 parking lot 停车场 system sstm 系统Part One -词汇-称呼 Mr.= Mister mist(r) 先生；可用于一切男子（不论婚否）的姓或姓名的前面，复数形式是 Messrs .eg：Mr Green, Mr Jim Green Mrs. misiz =Mistress mstrs夫人，太太；是对已婚妇女的称呼，后接丈夫的姓或姓名,eg：Mrs Smith Miss mis 小姐；是对未婚姑娘或女子的称呼，eg：Miss Zhang Ms. miz 女士；无论是已婚的还是未婚的女子都可以用 Ms 相称。 注意：这四种称

5、呼后面跟的都是某人的姓，而不跟名。如不说“ Mr Jim ”或“ Miss Meimei ”，且一般不能单独使用。如需单独使用，则用 sir 或 madam 代替。Part One -词汇 name nem 名字 first name 名 Given gv()n name 名 Full fl name 全名 surname snem 姓 family name fml; -m()l- 姓 signature sgnt 签名 nickname nknem ,pet name 昵称 membership card membp 会员卡Part Two 常见用语常见用语-预约用语预约用语 What k

6、ind of room would you like (or prefer)? 您希望要什么样的房间？ Do you want a single room or a double room? 你想要单人房还是双人房？ How long do you plan to stay here? 你打算住多久？ For how many nights? 你要住几个晚上？ How many people are there in your party? 你们一起有几个人？ What time will you be arriving? 您将何时到达？Part Two 常见用语常见用语-预约用语预约用语 F

7、or a boutique single room the price would be 308 Yuan. 精品单床房的房价是308元。 Could/May I have your name, please? 能留一下您的全名吗？ May I beg your pardon? / Pardon? 抱歉，可以再说一次吗？ Would you kindly spell it for me? 您能拼读一下呢？ We look forward to seeing you next Tuesday. 期待下周二您的光临。 We do have a single room available for t

8、hose dates. 那期间我们有一间单床房可供预订。Part Two 常见用语常见用语-登记用语登记用语 Do you have reservation / booking？ 请问您有无预订？ Just a moment, please. Ill check the reservation list. 请稍等，我查一下预订单. Could you show me your passport / ID card? We need it for registration. 能否出示您的护照或身份证，办理登记。Part Two 常见用语常见用语-登记用语登记用语 Please pay four

9、hundred RMB for deposit. 请您预付400元押金。 Here is the deposit receipt. Could you please sign your name and write down your phone number? 这是押金单，请您签名确认并留下您的联系方式。 Here are your key card and deposit receipt/paper. 这是您的匙牌及押金单。 Your room number is 306 on the third floor. 您的房间号码是三楼的306房。 The check-out time is 1

10、2:00 at noon. 退房时间是中午十二点。Part Two 常见用语常见用语-登记用语登记用语 If you need any help, please call the reception desk by “0”. 如需帮助，请拨打“0”致电前台。 Taking the lift/elevator, please put your key card on the card-reader, then press the number of the floor. 乘坐电梯，先用房卡在读卡器上感应一下，再按楼层号。 The password for Wifi is 88888888/eig

11、ht for eight times. 房间的Wifi密码是88888888/八个八。 Enjoy your stay at Xinghe. /Have a good time./ Have a nice day. 祝您住宿愉快！Part Three - 基础语法基础语法数字篇数字篇Number3.1.2序数词序数词 1-one 2-two 3-three 4-four 5-five 9-nine 12-twelve 20-twenty 21-twenty-one 30-thirty first (1st) second (2nd) third (3rd) fourth (4th) fifth

12、 (5th) ninth (9th) twelfth (12th) twentieth (20th) twenty-first (21st) thirtieth (30th)3.1.2序数词序数词 序数词一般是由基数词后加序数词一般是由基数词后加-th 变化而来。变化而来。 four - fourth (4th) six - sixth (6th) seven- seventh (7th) ten - tenth (10th) eleven - eleventh (11th) thirteen - thirteenth (13th) fourteen - fourteenth (14th) f

13、ifteen - fifteenth (15th) sixteen - sixteenth (16th) seventeen -seventeenth (17th) eighteen - eighteenth (18th) nineteen - nineteenth (19th) 3.1.2序数词序数词 几个特殊变化的序数词几个特殊变化的序数词five -fifth twelve -twelftheight -eighthnine -ninth 整十的序数词把整十的序数词把 y 变成变成 i加加-eth twenty-twentieth thirty-thirtieth forty-fortieth fifty -fiftieth3.1.2序数词序数词-Which floor Take the lift to the third floor. 乘电梯到三楼。3.1.3价格价格-how much How much is the/this/that+单单数名词？数名词？ -Its . How much are the / these / those + 复复数名词数名词? -Theyre . Eg: How much is the stand