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1、Essentials and Forms of Business Letter-writing 商业信函的组成部分和格式Layout of a Business Letter 商业信函的格式Three major formsIndented Form 缩格式Blocked Form 齐头式1. Modified Blocked Form 改良齐头式齐头式示例除信头外全部左对齐缩格式示例日期靠右具体收信人和事由居中段首缩格结尾敬语和落款偏右改良齐头式示例案号和日期靠右落款偏右Parts of a Business Letter 信件组成部分Essential Parts 必要部分1. The l

2、etterhead 信头2. The date line 日期3. The inside name and address 收信人名称地址4. The salutation 称呼5. The body of the letter 信文6. The complimentary close 结尾敬语7. The signature 落款Optional Parts 附加部分8. The attention line 具体收信人9. The subject line 事由10. The reference notation 案号11. The enclosure 附件12. The carbon c

3、opy notation 抄送13. The postscript 附言1.China National Cereals, Oils and Foodstuffs Imp & Exp Corp.8 Jianguomen Nei DajieBeijing 10005, ChinaTelephone: 86-10-6526-8888Fax: 86-10-6527-6028E-mail: 2.Our Ref. Your Ref. Date: 15th November, 20-3.Messrs H. Ronald & Co. 556 Eastcheap London, E.C. 3,

4、 England8.Attention: Import Dept.4.Dear Sirs,9.Aquatic Products 5.We thank you for your enquiry of 5 November. In compliance with your request, we are sending you herewith a copy of our illustrated catalogue and a quotation sheet for your reference. All prices are subject to our confirmation for our

5、 aquatic products have been selling well this season. Therefore, we would suggest that you advise us by a fax in case of interest. We await your early favorable reply. 6.Yours truly, 7. China National Cereals, Oils and Foodstuffs Imp & Exp Corp. Sig. _ (Manager)10.QS/AN11.Enclosures12.cc our Sha

6、nghai Branch Office13.P.S. We require payment by L/C for a total value not exceeding USD50,000.信函组成部分示例组成部分分项示例1. China National Cereals, Oils & Foodstuffs Imp & Exp Corp.8 Jianguomen Nei DajieBeijing 10005, ChinaTelephone: 86-10-6526-8888Fax: 86-10-6527-6028E-mail: 2. Our Ref. Your Ref. Dat

7、e: 15th November, 20-信头日期3.Messrs H. Ronald & Co. 556 Eastcheap London, E.C. 3, England8.Attention: Import Dept.4.Dear Sirs,9.Aquatic Products收信人名称和地址具体收信人称呼事由5. We thank you for your enquiry of 5 November. In compliance with your request, we are sending you herewith a copy of our illustrated ca

8、talogue and a quotation sheet for your reference. All prices are subject to our confirmation for our aquatic products have been selling well this season. Therefore, we would suggest that you advise us by a fax in case of interest. We await your early favorable reply. 6. Yours truly, 7. China Nationa

9、l Cereals, Oils and Foodstuffs Imp & Exp Corp. Sig. _ (Manager)结尾敬语信文落款10. QS/AN11. Enclosures12. cc our Shanghai Branch Office13. P.S. We require payment by L/C for a total value not exceeding USD50,000.案号附件抄送附言各部分写法信头和收信人名称、地址 英语:名称在上,地址在下 地址先小后大 中文:名称在上,地址在下 地址先大后小名称、地址A UK address: Air Envir

10、onmental MechanicalEquipment Limited2076 West Main StreetDevon, EX14 0RAU.K. 公司名称门牌号街道城市邮编国家中文名称、地址举例山东外贸职业学院中国山东省青岛市江西路62号单位名称地址由大到小中国地址名称用英文写Sinochem Jiangsu Import and Export CorporationJiangsu International Business Mansion,50 Zhonghua Road, Nanjing210001, P.R. China 单位名称门牌号大楼名称街道邮编城市国家日期位置:美式:在

11、信头和收信人名称地址之间英式:通常在收信人名称地址之下 均可以齐头,也可以靠右写法:美式:月-日-年英式:日-月-年美式日期举例Interstate Products, Inc. 511 Interstate Court Sarasota, FL 34240 USA Date: April 4, 20- Shandong Foreign Trade (Holdings) Corporation Limited 51,TAIPING ROAD QINGDAO, 266001 CHINA 日期英式日期举例OFFICE SYSTEMS PTY. LTD. 124 Oak Street Tel (61

12、-2)419 3209 Chatswood Fax (61-2)419 4011 England E-mail .uk Aqueous Technologies 291 Caxton Street Sante Fe U.S.A 18 November, 20- Dear Sir or Madam, 日期日期写法注意事项 “月份”最好用文字,如: 1.2nd May, 20- 2.2 May, 20- 3.2 May 20- (Comma can be omitted) 4.September 21st, 20- 5.September 21,20- 避免月份用数字,如11/12/20-称呼 位

13、置:必须齐头 写法:对男士(正规):Dear Sir, 或Dear Sirs,或Gentlemen:对女士(正规):Dear Madam, 或Dear Mesdames,对关系密切的商业伙伴:Dear Jack,词首字母全大写,用逗号或不用标点符号Gentlemen后用冒号结尾敬语 位置:齐头式靠左对齐,缩格式偏右 正规场合下常用:1.Yours faithfully,2.Yours truly,3.Faithfully yours,4.Truly yours,第二个单词小写,用逗号或不用标点符号称呼与结尾敬语的对应关系Salutation Close Occasion Dear Sir(s)

14、 Dear Sir or Madam (Mmes) Yours faithfully Faithfully yours Standard and formal closure Gentlemen Ladies/Gentlemen Yours (very) truly Very truly yours Used by Americans Dear Mr. Malone Yours sincerely/ Sincerely Best wishes (U.K.) Best regards/ Regards (U.S.) Less formal and between persons known to

15、 each other 落款Yours faithfully, Ciba-Geigy Chemicals Co. Pam LotisPam Lotis Pam Lotis Inspection coordinator Yours faithfully, Pam LotisPam Lotis Pam Lotis Inspection coordinator For Ciba-Geigy Chemicals Co. Yours faithfully, L. Van LindeL. Van Linde L. Van Linde Manager, QAD Software Co. 结尾敬语手写签名打印签名职务公司名称具体收信人 位置: 1. 收信人名称地址之下 2. 齐头式靠左,缩格式居中 3. 要加下划线 表示的是承办本信件的具体个人或部门 1. Attention: Mr. H. A. Donnan, Export Manager 2. Attention of Mr. Cave 3. To the attention of Mr. Liu Ming 事由 位置: 1.称呼和正文之间 2.齐头式靠左,缩格式居中 3.要加下划线 表示的是该信函的主题 1. Re: Your Order No.463 for1,000 Wide-screen T

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