一份很牛很牛的重点高中英语应用文写作指南(超级实用)

1、一份很牛很牛的高中英语应用文写作指南（超级实用）一、邀请函特别注意：1 .邀请的语气和口吻2 .时间和地点的表达（通常从小写到大）3 .慎用强调句型和 first,second等关联词邀请信/函的一些句式表达：（一）开头：1.I ' mwriting（thisletter）toinviteyoutodosth.（giveusstudentsalectureonEnglishliterature.）2.Wewouldliketoinviteyouto+sth.（thepresentationofournewproduct.）3.I ' mvery/greatlyhonoredto

2、inviteyoutodosth.（二）关于活动：（也适用于通知类应用文）总起句I.Duringthe .,therew川beinterestingactivities.2.Avarietyofwell-organizedactivitiesarewaitingforyou.总起句后，按活动顺序逐一介绍，加些表示时间的关联词。如 ：1.Thepartyw川begin/startwithabigdinner,afterwhichwewillplaygamesandappreciateperformancestogether.2.Wewillfirstexpressoursincerethanks

3、tohim,closelyfollowedbysendinggifts.3.Attheendoftheparty,therewillcome themostexcitingpart:地点和时间的表达：从小到大表述在学校餐厅:at/intheschoolcanteen/dininghall 在操场：ontheplayground在校园里：oncampus 在晚会期间：at/duringtheparty 在才艮告厅：inthelecturehall英国伦敦橡树街100 号：atNo.100OakStreet,London,England周六下午：onSaturdayafternoon 周日下午 5

4、 点：at5p.m.thisSunday/at5thisSundayafternoon2016 年 9 月 26 日上午 8 点开始：startoi8a.m.onSeptember26th/26,2016常用句型：1. Wewilldo +时间和地点例：Wewillgatherontheschoolplaygroundat4p.m.onOctober13th,2016tomakeavow.（宣誓）2. sth.willbedone时血和地点（被动语态）例：Thepartywillbeheld3. Sth.isscheduledtobedone日寸iW口地点（被动语态）例：Thespeechis

5、scheduledtobegivenonApril,28attheSchoolhall.表达活动的目的：1.Inorderto ，wewill （三）结尾：1.Ibelieveyouwillbeinterestedin asitwillhelpyou 2 .Thepartywon ' tbecompletewithoutyou.Docomealongandenjoyyourself.3 .Don ' tmissthisopportunitytohavefun!Lookforwardtoyourearliestreply.4 .We' dlovetohaveyuherei

6、fyoucanmakeit.Pleaseinformusatyourearliestconvenience.5.Wewouldbegreatlyhonoredbyyourpresence.6.We/Iwouldappreciateitverymuchifyoucould样例1：假定你是李明。你所在的班级将举行毕业告别派对（graduationfarewellparty）,请你给外教Mr.Robinson写一封邀请信，内容包括：1 .时间：周日下午 5点2 .地点：学校餐厅3 .活动安排：享用晚餐，观看演出，分享美好回忆等等。参考范文：DearMr.Robinson,deliciousmeals

7、,playinterestinggamesandappreciatevariousperformancestogether.Thentherewillcomethemo stimportantpartoftheparty:sharingtheunforgettablemomentsinthepastthreeyears.Wewouldbegreatlyhonoredbyyourpresence.Ifyouacceptoursincereinvitation,pleaseinformusatyourearliestc onvenience,enablingustomakesomenecessar

8、ypreparations.YoursSincerely,LiMing样例2:假设你是新华中学的学生李华，想邀请来你们家乡参加淘宝网当地馆开馆一周年庆祝活动 的阿里巴巴首席执行官马云来你校做一次成人礼的演讲，请你给马云首席写一封邀请信。内容包 括：1. 说明写信的目的2. 说明演讲的具体安排一时间：4月28日，地点：学校礼堂；主题：怎样通过个人奋斗实现人生理想3. 表达感谢与祝福参考范文：DearMaYun,CEOofAlibaba,I 'mLiHua,aSenior3studentfromXinhuaMiddleSchool.MayIhavethehonortoinviteyouto

9、giveusanadultcerem onyspeechonbehalfofalltheteachersandstudentsofourschoolThespeechisscheduledtobegivenonApril28attheSch oolhall,thethemeofwhichishowtorealizeourdreamthroughpersonalefforts.Weareeagertohearyoutalkaboutyouro wnexperienceanduniqueviews.Isincerelyhopeyoucantakeyourtimefromyourbusyschedu

10、le,andwewouldappreciateitverymuchifyoucouldc ome.Thankyouinadvanceandwishyouallthebest.Iamlookingforwardtoreceivingyourreplyatyourearliestconvenience.YoursSincerely,LiHua二、道歉信道歉信（三步走）：1.表示歉意2.说明具体原因，提出补救办法3.再次致歉，希望得到理解。（一）开头句型：1. Iamwritingtoapologizetoyouformyfailingtogotoyourhomeand discusswithyou

11、.2. Iamwritingtomakeanapologytoyouformybeingunablet。.3. lamwritingtoapologizetoyouformyabsencefromourappointment.4. Iamterribly/truly sorrythatIdidn ' tshowupatyourhometodiscuss thecomingEnglishspeechcontestasplanned.5. Ireallyregretthat /Itisashamethat （二）结尾句型：1. Pleaseallowmetosaysorrytoyouaga

12、in./ Pleaseallowmetoapologizetoyouagain.2. Manyapologies againforalltheinconvenienceI' vecausedyou.3. Hopeyoucanunderstandmysituationandacceptmyapologies./Pleaseacceptmysincerestapologies.（三）常用短语：1 .给某人添麻烦：causesb.somuchtrouble/inconvenience2 . 不能出席 can ' tattend/takepartin/joinin3 . 缺席:beab

13、sentfrom动画短语）/myabsencefrom（名词短语）4 .给某人添麻烦：causesb.somuchtrouble/inconvenience5 .食言，失信 breakone ' sword/promise6 .遵守诺言，守信用 keepone' swd/promise7 .如果方便的话 ifitisconvenientfor/toyou8 .不是有意的 Ididn ' tmeantodoso.或 Ididn ' tdothatonpurpose/deliberately.9 .我非常理解这会 山nderstanditwillcertainly

14、（putyouinaverybadmood/causeyoumuchtrouble）10 .答应愿意赔偿 IpromiseIwillcoveralltherelevantcosts./Iwillpayfor（makeupfor）your10ss.特别注意：1 .礼貌用语（道歉信的开头和结尾、约定时间时的语气） 不恰当：IthinkwecandiscussthecontestnextSunday.礼貌说法： Wouldyoupleasetellmewhenyouareavailablesothatwecandiscussthecontestlater2 .叙述事件用一般过去时态，情节设计要合理样

15、例1:你是李华，与同学王明约好到他家讨论将要举行的英语演讲比赛，但是在路上目睹一起交通事故，并把伤者送往医院，没能赴约。请给他写一封道歉信，新的内容如下：1 .向李华表示歉意2 .解释未能赴约的原因3 .约定时间以便再作讨论参考范文：DearWangMing,Iamterribly sorrythatIdidn ' tshowupatyourhometodiscussthecomingEnglishspeechcontest asplanned.Pleaseexcusemeformyabsence.Onthewaytoyourhome,Icameacrossacaraccident.S

16、eeingthemanseriouslyinj ured,Isoonrushedhimtohospitalinataxiandstayedthereuntilhewasproperlytreated.Everythinghappenedsounexpec tedlythatIdidn ' thavetimetoinformyou.Pleaseacceptmysincereapology.Iwouldappreciateitifyoucouldkindlytellmewhenyouareavailablesothatwewilldis cussthecontestlater.Sincer

17、elyyours,LiHua.样区J 2:假设你是新华中学的李华，你和在上海上学的英国朋友Tom约好下周末去北京旅游，但你因故不能赴约。请根据以下要点用英语给他写一封电子邮件：1. 表达歉意2.解释原因3.另约时间参考范文：DearTom,Iknowwehavemadeanarra ngementtogoonatriptoBeijingtogethernextweekend,butI' msorrythatIcan ' tgcyouthistime.Yesterday,mymotherhadheranklesprained.Shewasadvisedbythedoctortol

18、ieinbedandrestforatleasta week,soIhavetolookaftermymotherduringthattime.Anyway,wewillhavemanymorechancestovisitBeijing.ShallwemakeitonJuly14thand15th ,whenIwillhavesomemoretimeavailableI ' mtrulysorry.Thankyouforyourunderstanding.Yourstruly,LiHua样例3：假设你是李华，作为交换生( anexchangestudent)正在英国 windmillC

19、ollege 学习。今天早晨你骑车上学时不小心刮擦到了一辆停在路边的汽车。由于急着上学，你无法在原地等候车主。请留一张便条，内容包括：1.表明身份；2.简述事情经过；3.道歉并表示愿意赔偿；4.联系方式(Tel:5893671 )。表达歉意2.解释原因3.另约口寸间参考范文：DearSir/Madam, I Bestregards! LiHua 学生习作： DearSir/Madam,I ' mLiHua,anexchangestudentfromChinawhoisnowstudyinginWindmillCollege.Thismorning,asIwasheadi ngforsc

20、hool,mybikescratchedyourcarbyaccident,makingpartofitslightlydamaged.Timelimited,itisimpossiblefor metomeetyouinthefleshandthusIleaveyouthenote.Wordsarenotcapableofexpressingmyheart- feltregret.I ' msorrya ndwillcoveryourloss.I ' malwaysavailablethroughphoneoaitlistedbelow:Tel:5893671E-mail:

21、LiHua 三、祝贺信一、常用短语：祝贺某人某事congratulatesb.onsth./congratulations(to)sb.onsth.二、开头句型：1.1 amveryhappytohearthat+ 句子(youhavewonthefirstprizein )2.Iammuchdelightedtolearnthat+ 句子3.Ihavelearnedwithdelightthat+ 句子4.Itisreallyexcitingtoknow/tobeinformedthat5.Iamwritingtoofferyoumysincerestcongratulationsonsth

22、.(yourwinningtheprize.)6 .Hearingthenewsthatyou ，IwasunabOMainmyexcitement.7 .Congratulationsonyourexamresults!/Congratulateyouon8 .Congratulations!Weareallproudofyourremarkableachievements.三、正文部分(对其成功进行积极的评价)1 .兴趣与天赋Thereisnodoubtthat/Undoubtedly,youareparticularlyinterestedinplayingtennis.Thereisn

23、odenyingthatyoursuccesspartlyliesinyourtalentfortennis.Itwasyourinterestandtalentthatpushedyouhard(totraineveryday.)Youarereallytalentedinplayingtennis.2 .自身的努力Thepast3monthssaw/witnessedyoureffortWhatdistinguishedyoufromotherswasyoureffort,whichpaidoffeventually.Noonecandenyyoureffortinthepastdays,

24、whichmadeitpossibleforyoutoDespiteagreatchallenge,yousparednoefforttotrainyourselfhard.Itwaspersistenceanddeterminationthatledyou,stepbystep,toyoursuccess.Itisnotthesuccessbutyoureffortthatmattersmuch.Youcouldn ' thavemadesuchremarkableachievementswithoutyourcontinuouseffort.Yoursuccessismainlyd

25、uetoyourhardworkandeverydaypractice.Youwerealwaysthefirsttoarriveatthegymandthelasttoleave.3 .比赛的表现及总结Youshowedpersistenceinthecompetition,whichcontributedtoyourfinalsuccess.Yourexcellentperformancesprovedyourpowerandstrength.Youdeservedtheprize/towinthecompetitionduetothefaith,effortandcourageyoush

26、owed.Youwereboundtobesuccessfulbecauseof inspiteofthehardships.Itisquiteinspiring,asnoonefromourschoolhaseverwonthecontestbefore.Undoubtedly,yoursuccessisagreathono rforbothyouandourschool.Weareproudofyou.四、结尾句型：1.Again,I ' dliketotakethisopportunitytoexpressmyheartfeltcongratulationsandbestwish

27、estoyou.Iwishyougreaters uccessinthefuture.2.Mybestwishesforyourfuturesuccess.样例：假设你是校体育部部长周晓，你校英国交换生Ivan在全市网球比赛中获得了第一名。请你根据以下要点提示，用英语给Ivan写一封信，向他表示祝贺。要点提示：1.表明得知Ivan获奖的消息；2.对Ivan的成功进行积极评价；3.表达衷心的祝贺。3.Bestwishesforyourevengreater/betterprogressinthefuture.DearIvan,lammuchdelightedtolearnth atyougott

28、hefirstplaceinthecity' stenniscontest.Iamwritingtoofferyoumysincerestcongratulations. Asweknow,youarereallytalentedinplayingtennis,butundoubtedly,youcouldn' thavemadesuchremarkableachicmentswithoutyourcontinuouseffort.Moreimportantly,youshowedpersistenceinthecompetition,whichcontributed toyo

29、urfinalsuccess.Weareallproudthatyouhavewongloryforourschool. Again,I ' dliketotakethisopportunitytoexpressmyheartfeltcongratulationsandbestwishestoyou.Iwishyougreatersu ccessinthefuture. Yourssincerely, ZhouXiao 四、慰问信 一、开头句型： 1.Iwas（awfully）sorrytohearthat+ 句子（yourteamlostthegame.） 2.Iwasshocked

30、tohearof+sth.（yourfailureintheexam.） 3.I 'mwritingtotellyouhowsorryIamtohearaboutsth.（yourloss ） 4.Knowingyoursituation,Ifeelterriblysorryabout sth. 二、结尾句型： 1.Ifthereisanythingyouneedmetodo,don 'thesitatetoletmeknow. 2.IfIcandoanythingforyou,doletmeknow. 3.Remember,wewon 'tbefarawayifyou

31、needanyhelp! 4.Ihopeyoucanfindmyencouragementhelpful.Bestwishes. 样例：假如你是李华，你的美国笔友 Mike来信说他现在心情很不好，因为在上周结束的校篮球比 赛中，他所在的班级篮球队以一分之差输了。请你写一封信安慰他。 DearMike,Iwasverysorrytohearthatyourteamlostthebasketballmatchlastweekend.It 'sunderstandableforyoutobeinabad mood.However,ifyoucanadoptdifferentperspecti

32、ves,thelossmaybeablessing. First,it 'snormaltoloseinabasketballmatch,foryoucaneitherwinorlose.Ifyou'vetriedyourbest,whynotliftyourspiritsto faceupto （直面）theresultAnyway,theessenceofcompetitionliesnotinvictorybutinparticipation.Besides,youcanalsobenefitfromyo urlossbyfiguringoutyourstrengthsa

33、ndweaknesses.Therefore,ifyourteamendeavorsto riseabove （克服、战胜） thedisadvantages,youwillwinsoonerorlater. Ihopeyoucanfindmyencouragementhelpful.Bestwishes. Yours, LiHua 五、感谢信 （一）常用短语：因而感激某人1.thanksb 3.appreciatesth. /one ' sdoing4.expressmythanks/gratitudetosb.forsth. （二）开头句型：表达感谢之情并说明原因； 1.Iamwr

34、itingthislettertothankyoufor2.Iamwritingtoexpressmysincerethanksfor3.1 wouldliketoconveyinthislettermyheartfelt（adj. 衷心的）thankstoyoufor （三）细述并赞赏对方给与的帮助；1.Itwasnice/kind/thoughtful/considerate（adj.考虑周到的）ofyouto 2.Thankyouverymuchforyourkindhospitality（n. 好客，热,'青招待）andthehonoryoushowedmeduringmyvi

35、sit.3.ItwaswithyourhelpthatImadesuchrapidprogressinEnglish.（ 强调句型）4.Ifithadnotbeenforyour（help/guidance/assistance）,Iwouldn' t施Ve（WOntheprize）5.Butfor/Withoutyour（help /guidance/assistance）,Iwouldn' thave（wontheprze）（四）结尾句型：再次阐述谢意并表达回报愿望。1 .Thanksagainforyourgeneroushelp.2 .Mytruegratitudeis

36、beyondthewords' description.3 .Wordsfailtoexpressmygratitudedeepinmyheart.4 .Pleaseacceptmysincerethanksforyourhelp,whichIw川neverforget.5 .Nothingcouldeverreturnthefavoryougaveme.6 .PleasedonothesitatetoletmeknowifthereisanythingIcoulddotopayyouback.样区J 1 :假如你是一名失学儿童，名叫李华，你有幸得到在中国工作的Mr.Brown的资助，

37、可以重返校园。你给 Mr.Brown写了一封信，内容如下：1. 收到钱和书后能重返校园，非常感激；2. 在老师的帮助下，学习有了很大的进步，受到老师的表扬和鼓励；3. 决心更加努力学习，取得更大的进步；4. 盼望见到Mr.Brown。DearMr.Brown ,IhavebeenworkinghardsinceIwentbacktoschool.Withthehelpofmyteacherswhooftenpraisemeandencourageme,I havemadegreatprogressinmystudies.NowIamdeterminedtostudyharderandmakeg

38、reaterprogress.HowareyougettingonwithyourlifeandworkIamlookingforwardtomeetingyouonedaytoexpressmyheartfeltth anksforyourgeneroushelpfacetoface.样例2：假设你是李华，今年 6月外教Grace就要完成她在你校一年的教学，启程返美。请你给她写一封电子邮件，表示对她的感谢。邮件包含以下要点：1 .感谢Grace这一年来的教学和帮助；2 .回忆去年感恩节一起做火鸡（turkey）、开派对的情景；3 .希望可以得到回复并继续保持联系。DearGrace,Look

39、ingforwardtoyourreply.Yours,LiHua补充：表示回忆的句型Icanwellremember/recall+sth./ 句子How wellIrecall Sth.或名词性从句（如 thememory）alwaysremainsfreshinmymind.Sth.或名词性从句（如 theexperienceof）willneverfade.Sth.或名词性从句 leftadeepimpressiononme.Whatimpressedmemostis+sth./that 从句 Thetimewhen willbemylifelongtreasure. 续写范文：Par

40、a.1: However,oneFridaynighttheeveningannouncersuddenlycollapsedwithappendicitisandwas rushedtohospital.EveryonedisappearedandIwascompletelyaloneatthestation!Inspiteofthefact thatIwasreallynervouswithsweatinghands,Igatheredthecouragetotakethehost.Inaflash,I rememberedallthethingsmymentorhadtaughtme.E

41、nteringthestudio,Isatinthe announcer 'chair and,asscheduled,wentstraightintoreadingthereport.Ididn' tmakeonemistake.Nextwerethecommercials.Easy!NewstimecameandIbroughtintherelayeffortlessly,totallyinmypower. Para.2: Afterthat,thingshappenedswiftly.WithinafortnightIhadmyownafternoonprogram,Mu

42、sic oftheMasters.ThedreamIhadbeenpursuingforsomanyyearsfinallycametrue.NotonlywasIpart ofthestaff,butalsoIdistinguishedmyselfwiththeexcellentperformancesandfeatsamongsomany malecolleagues.Followingmysuccess,themanagerhiredmorewomen.YoucouldsayIwasapioneer inthecountryradio,openingthedoorsforotheryou

43、ngfemaleannouncers.Istayedatthestudiofor nearlysixyearsandmymemoriesatthestationaresomeofmyfondestandthatwillneverfade. 六、咨询信一、文章开头1 .表明目的（计划去英国学习，为期六周。）Iplan/intendtogotoBritain/UKtoattend/takeasummercourseforsixweeksduringthevacation.IamgoingtoBritain/UKforasix-weekcourseduringthesummerholiday.2 .

44、看到广告，表示很感兴趣，询问相关情况。I ' veseen/readyouradvertisement,andI' dliketoknowsomethingmoreaboweyoiEsgdishcourse.Seeingyourad,I ' mquiteinterestedintheseekEnglishcourseandwritingtoaskfordetailedinformationabouti t. Havinganinterestinyoursix-weekEnglishcourse,Iamwritingtoenquireaboutmoreinformatio

45、n.二、表示询问的句式（注意正确使用语序和标点：特殊疑问句用疑问句的语序，宾语从句用陈述句语序）Wouldyoutellme 陈述语序） Iwonder+句子（陈述语序） I ' dliketoknow句子（陈述语序） 直接用特殊疑问句（疑问语序）I.StartdatesWhen willthecoursestartWouldyoutellmewhen thecoursewillstart I ' dliketoknowwhenhecoursewillstart . Iwonderwhen thecoursewillstart. I ' dliketoknowabout

46、heexactstartdateforthesix weekcourse.2.ClasssizeHowmanystudents arethere inaclass/Willtherebe manystudentsinaclass Wouldyoutellmehowmanystudents thereare inaclassI ' dliketoknow/Iwonderhowmanystudentsthereare inaclass.3.HoursperweekHowmanyclasshours arethere perweek/Howmanyhours willwespend oncl

47、assesperweekWouldyoutellmehowmanyhours wewillspend onthecourseperweekI ' dliketoknow/Iwonderhowmanyhourswewillspendonclassesperweek.4.HowmuchHowmuch shouldIpay forthecourse/ Whatisthefee forthecourse/Howmuch doyouchargeforthecourseWouldyoutellmehowmuch Ishouldpay forthecourseI ' dliketoknow/

48、Iwondewhatthefeeforthecourse isI ' dliketoknow/Iwondehowmuchyouchargeforthecourse.5.TypeofaccommodationIsaccommodationincludedWouldtherebehostfamilyoruniversitydormitoryWouldyoutellmewhattypeofaccommodation youprovide样区J 1 :假定你是李华，计划暑假期间去英国学习英语，为期六周。下面的广告引起了你的注意, 请给该校写封信，询问有关情况（箭头所指内容）。Iwonderwh

49、etheraccommodation isincluded.DearSir/Madam,IamastudentinChinaandIplantogotoBritaintoattendasummerschoolduringthevacation.I' veseenyouraement,andI ' dliketoknowsomethingmoreaboutyours-weekEnglishcourse.First,whenwillthecoursestartandhow manyclasshoursarethereperweekBesides,wouldyoutellmehowm

50、any studentsthereareinaclassI ' dalsoliketoknowh owmuchIhavetopayforthecourseandwhetheraccommodationisincluded.Wouldtherebeahostfamilyoruniversityd ormitory Iamlookingforwardtoyourearlyreply.Yoursfaithfully,LiHua样快J 2：假定你是中国高中生李华，今年暑假期间将去澳大利亚悉尼南部Kogarah的一所综合性学校KogarahHighSchool学习一个月，并将寄宿在当地的居民Si

51、lvia 家中。请给 Silvia 写一封电子邮件，询问一些将在 Kogarah生活的有关情况。具体询问内容如下：1.住宿是否可以有单间；2.房间是否有网络；3.是否可以自己煮饭 4.是否有便利的交通DearSilvia,GreetingsfromChina!IamLiHua,ahighschoolstudentinChina.Duringthesummervacation,IKogara ' llstudyinhHighSchoolforamo nth.HowhappyIamtolearnthatyourfamilywillbemyhostfamily!I' dliketok

52、nowmoreaboutmystaythere.First,mayIhavemyownroomAnditwouldbegreatifIcouldhaveaccesstotheInternetinmyroom.ThoughI nterestedinAustralianfood,I' mwonderingifIcouldcooksomeChinesedishesincaseI' mnotusedtoit.Besides,Ioknowifthereisabusrouteonthewaytoschool. Lookingforwardtoyourreply. Bestwishes! Y

53、ourssincerely, LiHua 七、投诉信 一、投诉信基本步骤：1 .写信投诉2.陈述要投诉的问题（可表达不愉快的心情）3.提出要求或补救的建议二、文章开头（写信投诉）：Iamwritingtocomplainaboutapairofshoes（I）bought/purchased/orderedfromyourwebsite.Iamwritingtomakeacomplaintabout Iamwritingtoexpressmydissatisfaction/disappointmentaboutIamwritingtodrawyourattentiontotheawfulfac

54、tthat+ 句子.Iamsorrytosendthislettertoyoutoexpressmydisappointment.三、陈述要投诉的问题Iamtotally/completelydisappointedtofindthat+ 句子（如：yousentmeapairofshoesofwrongsize.）Therearesomeseriousproblemsthatdeserveyourcloseattention.Foronething,；foranother, Therearesomeproblemswi th thatIwishtobringtoyourattention.F

55、irst, /Inaddition, /Worsestill,四、表达心情Icanhardlyputupwith/bear/tolerateitanylonger.Iamreallyannoyedaboutit.Iamreallydisappointedbythequalityofthe.Iammostreluctant（不情愿的）tocomplain,butthisreallybothersme. 五、提出要求或补救建议Iwouldliketogetmymoneyback. 或 Ihavetoaskfor/demand/claima（full）refund. 要求（全额）退款Inviewoftheinconveniencethatthishascaused,IfeelyoushouldToimprovethesituation,itisadvisableforyoutotakethefollowingmeasures.Tosolvetheproblem,Idemand/requestthat （should+do）Toremedy（ 1 卜救）thematter,Isuggestmakingthefollowingchanges. 六、文章结尾Itrustyouw川takemycomplaintsseriouslyandsolvetheproblemas