03.酒店、餐厅服务常用语及词汇英文版

1、酒店英语常用语1、Welcome to the Guangdong Foreign Businessmen Club/HoteI欢迎光临外商活动中心。2、Welcome to our restaura nt.欢迎光临我们酒店。3、We' re glad to see you again.我们很高兴能再见到您。4、May I have your name, please?请问您叫什么名字?5、Your initials, please?请问您的名字首写字母?6、May I have your first name?请告诉我您的名字。7、May I take your order now?

2、我现在为您下单好吗?& May I have your room number?请您告诉我您的房间号，好吗?9、May I have your sig nature, sir?, here pl ease.先生，请您把名字签这儿，好吗?10、May I know who I'm talking with?（打电话时用）请问您是哪位?11、May I ask who is next?请问下一位是哪位?12、May I be of service, madam?请问这位夫人，我能为您做些什么？13、May I recommend our, , sir?先生，我能为您推荐我们14、M

3、ay I help you with, madam?夫人，我能帮您做 ,15、Would you like me to book a, for you?需要我为您订,16、Would you like to sit by the window?您喜欢坐在靠窗边的位置吗？17、Would you like to have a cup of tea?来杯咖啡如何?18Is there any thi ng else I can do for you, madam?这儿需要我帮忙吗？19、How about a,您觉得,怎样?20、开心。Have a pleasant stay at our hot

4、el, sir愿您在我们中心，一切顺心21、Have a pl easa nt stay with us, madam 夫人，愿您和我们在一起开开心心。22、Have a nice day祝您今天一切都好!23、Have a pleasant evening愿您拥有一个愉快的晚上。24、Have a good weekend周末愉快!25、Have a good day祝您今天一切都好!26、Enjoy your stay/day.愿您在这儿玩得开心。27、Happy New Year新年快乐!28、Merry Christmas!圣诞快乐!29、Happy Birthday!生日快乐！对一般

5、祝愿的回答:30、You too, Mr,也希望您也一样。常用酒店英语词汇大全如下:Restaura nt酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可B&B家庭式酒店Boutique hotel 精品酒店Resort度假村Kin g-size特大号床Quee n-size 大号床Twin beds双床房Si ngle bed单床房Double room 双人间Si ngle room 单人间Suite套房Studio suite公寓套房Adjoi ning room 相邻房Conn ect ing room 连通房Executive Floor 行政楼层Bellboy行李员Con

6、 cierge 礼宾Rece ptio nist前台接待Rece ptio n/Front desk 前台Coach旅游大巴Reservation预订（不是预定）Doorman门房门童Housekee ping staff客房清洁人员Room service客房服务，有时特指客房送餐服务Ground花园Tip小费Service charge 服务费Turn down开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sig n /DND sign® 勿打扰牌Please Make

7、Up sign /PMU sign请收拾房间牌check-out 退房check- in登记入住lobby大堂Owner respon se:业主回复Porter门房Hotel C on cierge酒店礼宾部Procureme nt Man ager; Purchas ing Man age 采购部经理Food & Beverage Ma nager; Cateri ng Man age餐 饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitche n Help;Kitchen Worker 厨工Cook; Chef厨师Head Chef厨 师长Cook炊

8、事员Assista nt Ma nager 大堂副理Lobby Man ager大堂经理Tourist Guide 导游Sauce Cook调味汁厨师Restaura nt Man ager饭店经理Rooms Divisio n Man agei房 务部经理Seco nd Che副厨师长Seco nd Waiter 副领班Trainee Man ager 见习经理Rece ptio nist 接待员Bar Op erative酒吧服务员Hotel Accou ntant 酒店会计Chief Accountant; Financial Controller酒店主管会计；财务总监Housekee

9、ping Man ager客 房部经理Executive Housekee per; Head Housekee pe客房部主管Chambermaid客房女服务员Head Waiter ;Ca ptai n 领班Floor Atte nda nt楼层服务员Travel Age nt旅游中介Doorman 门童Pan tryman配餐员Fro nt Desk Man ager前台经理Fro nt Office Sup ervisor 前台领班Fro nt Office Ma nager 前厅经理Assista nt Front Office Man ager前厅畐 U理Clea ner清洁工Fo

10、od Checker食品检验员Vegetable Cook蔬 菜厨师Materials Ma nager 物料经理Western-Style Restaura nt Man age 西餐部经理Executive Assista nt Man age 行政畐 U经理Assista nt Ban quet Ma nager宴会部副经理Ban quet Man ager宴会部经理Night Ma nager夜班经理Hotel Greeter 迎宾员Reservati on Man ager 预订部经理Chi nese-Style Restaura nt Ma nage 中餐部经理Reside nt

11、Man ager 驻店经理Fro nt Clerk; Rece ption Clerk 总台接待员酒店岗位:客房预定 room reservation客满 fully booked房间种类types of roomsdouble room sta ndard roomtwin roomsup erior room deluxe room executive roomsuite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting

12、 room相 邻 房 adjoining room没有按预定抵店no show确认信 letter of confirmation服务费 service charge额外费用 extra chargeshuttle bus full p rice价 discounted price价 rack rate价 special price comp lime ntary rate特大号床 king-size bed大号床 queen-size bed推 迟 postpone空 房 Vacancy/vacant room取消 cancel/cancellation更改change 预定 book/re

13、serve自动门 automatic door登记入住check in结帐 check out一件行李 a piece of baggage/luggage背包 shoulder bag纸箱 cardboard box手提箱briefcase 汽车行李箱 luggage trunk送行李send up填写 fill out名牌 name tag夜床服务turn dow n service打扫房间make up稍稍整理tidy up洗衣项目laundry items加快服务exp ress service核对check包间p rivate room菜单menu套餐set menu定满了 full

14、y booked租 rent计划表 schedule推举 recommend酒店内设施ada pter连接器 brief ease公文包 out of order 坏了coupon奖券Food Mall食品街An cie nt Culture Street 古文化街fire sprinkier 灭火喷淋coat han ger 大衣架 p illow 枕头heati ng con trol 力 口热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceili ng light 顶灯luggage sta nd 行李架swimmi ng bag 游泳袋power s

15、ocket电源插座 note pad记事簿 shoe basket 鞋篮ice bucket 冰桶security latch 安全门dry clea ning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口p illow case 枕套coffee table 咖啡桌wall paper 壁纸hair dryer吹风机 sta nding lamp 地灯valet sta nd 衣物架switch开关 desk chair与书桌配套的）椅子 laundry docket 洗衣单Do Not Dis

16、turb Sig n请勿打扰牌 DND sign请勿打扰牌 chest of drawers 带抽屉的柜厨sheer curta ins 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk书桌 dust ing 去尘toilet brush马桶刷子 refuse bag废物袋 mopping 拖地scrub檫洗 dust pan and brush 簸箕和刷子deterge nt清洁剂 vacuum clea ner 吸尘器mop拖把 sha mpoo洗发水 soa p香皂 bath foam 浴液se

17、wi ng kit针线盒 moisturizer 润肤露shower cap 浴帽shoehorn 鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide 电视指南Please Make Up sig n请收拾房间牌 PMU sign请收拾房间牌 slippers拖鞋 drapes 布帘ceiling 屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor （英）底，层，一楼 cabinet 橱柜swit

18、ch开关Ven etian bli nd 百叶窗帘curta in 窗帘wastebasket 字纸篓tea trolley活动茶几 night table 床头柜first floor （英）二楼，（美）一楼 foldi ng scree n 屏风han ger挂钩 p lug插头 wall plate壁上挂盘Chin ese painting 国画elevator, lift 电梯drawer抽屉 second floor （英）三楼，（美）二楼 sp ri ng弹簧 cushi on靠垫，垫子 socket插座，插口 sitting room 起居室voltage 电压car pentr

19、y （总称）木器 tea table 茶几bedclothes床上用品 quilt被子 mattress 床垫thermos热水瓶 transformer 变压器酒店前台用语:market p rice 市价cashiers desk 兑换处coi n硬币 acco un ti ng desk 帐务处check-out time 退房时间voucher 证件price list价目表 check, cheque 支票sign动）签字 interest 禾U息form表格 reservation 预订recep tio n desk 接待处tip小费 reservati on desk 预订处l

20、uggage office 行李房sp are形）多余的 postpone （动）延期 cancel动）取消travelers cheque 旅行支票pay动）付款 fill （动）填写administration管理、经营 note纸币 registrati on desk 入宿登记处lobby前厅 luggage rack 行李架visit card 名片identification card 身份证rate of excha nge 兑换率conv ersi on rate 换算率charge动）收费 bill帐单 cha nge money 换钱p rocedure 手续、程序information desk 问询处luggage label行李标签 overbook ing超额订房 reaso nable形）合理的 cash动）兑换keep动）保留、保存 bank draft 汇票acce pt动）接受 p rocedure fee 手续费fill in the form 填表酒店的种类:Desig ned hotel 设计酒店boutique hotel 精品酒店cert