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1、甲方:(公司名称);地址:(公司地址)指定电话: ;指定传真: 指定电子邮件信箱:乙方:(公司名称)地址:(公司地址)指定电话/ Designated : ; 指定传真: 指定电子邮件信箱:甲/乙双方为发展共同的事业 ,本着平等互利的原则,根据国家合同法及国家旅游局中国公民出国旅游管 理办法的相关规定,经友好协商,就合作经营出境游事宜,达成以下协议。Armor/second grade both sides for the development common enterprise , in line with the equality and mutual benefit principle
2、, "Law of contract" and National Travel agency "the Chinese Citizen Goes abroad Traveling Policing method" according to the country the correlation stipulation, after the friendly consultation , the cooperation management leaves country swims the matters concerned , reaches follo
3、wing agreement.一、工作戈U分 /Work management:甲方将自行组织的出境旅游客人交由乙方接待,甲方负责本地区内出境旅游线路推销、招揽客人、办理护照、收取旅游费用事宜,乙方负责出境团队的安排游客境外段接待事宜。甲乙双方各对职内工作承担相关的责任与义 务,享受相关的权利.country responsibly beyond the border teamThe party of the first part will organize to leave country voluntarily the traveling visitor to hand over by t
4、he second party receives, the party of the first part will be responsible for in this area leave country the traveling line sales promotion, gathers the visitor, handles the passport, the collection traveling expense matters concerned, the second party leavess arrangement tourist the section recepti
5、on matters concerned.Armor secondgrade both sides work respectively to the duty in undertake the correlation responsibility and the duty , enjoys the correlation the right.二、质量保证 /Quality management :双方必须认真操作。 保证质量,做好前后环节的衔接,避免出错,以优质的服务做好每一个出境团队(或散客)的接待工作.双方应当就出境旅游的行程、标准、购物等情况向客人做如实陈述,不做虚假、误导性的书面或口头
6、宣传。乙方应当本着谨慎、周到的原则,按照甲乙双方协商后确认的行程标准为客人提供旅游服务。Both sides must operate earnestly.Guarantees the quality around , completes the link engagement , avoids making a mistake, completes each leaves country the team (or individual tourist) the reception work by the high quality service.The second party must i
7、n line withBoth sides must leave country situations and so on traveling traveling schedule, standard, shopping do to the visitor stated truthfully that , does not make false, misleading written or the oral propaganda.discrete , the thorough principle , consults the traveling schedule standard after
8、armor second grade both sides which confirmed for the visitor to provide the traveling service 。三、团队出境前双方义务/Group leaves country the bilateral duty:双方应随时保持信息交流,及时勾通情况,双方必须最迟于出境前十天做出团队最后确认(“黄金周”、圣诞 节等旺季期间计划要提前预报,具体要求按实际作业情况商定)Both sides should maintain the communication as necessary , colludes with t
9、he situation promptly, both sides must most late in leaving country previous ten days to make the team finally to confirm (gbldsweeason period plansand so on Christmas day must forecast ahead of time, specific request decides according to actual work situation) 。四、违约责任 /Break a contract :双方同意对出境团队行程
10、费用的确认均以传真为依据,双方按约定的接待标准和日程安排为游客提供服务,如甲方操作失误造成游客行程延误、更改、取消所产生的经济损失由甲方承担,除人力不可抗拒因素外,如乙方未 按约定的标准和日程向游客提供服务,应当为游客提供补偿服务或将低于服务标准的费用差额退还甲方(或在甲 方许可的情况下直接退还给游客)The mutual consent to leaves country the team traveling schedule expense confirmation take the facsimile as the basis , both sides provides the serv
11、ice according to the agreement reception standard and the program arrangement for the tourist, like the party of the first part operates the fault to create the economic loss which the tourist traveling schedule delay, the change, cancels produces by the party of the first part to undertake, besides
12、 manpower irresistible factor , if the second party not provides the service according to the agreement standard and the program to the tourist , will have either is lower than the service standard for the tourist offer of compensation service the expense difference to return the party of the first
13、part (or returns directly in situation which the party of the first part permitted for tourist ).五、第三方责任 /Third party :如果甲方客人因特殊原因在签证签出的情况下要求退团,则所产生的签证费用及机票损失费用,应由甲方或其客人自彳f承担.Because if the party of the first part visitor special reason signs in the visa in the situation the request withdraws from t
14、he Chinese communist youth league, then produces the visa expense and the airplane ticket loss expense , should undertakes voluntarily by the party of the first part or its visitor 。在境外参团期间,如甲方客人由于自身过错、自由活动等行为或自身疾病引起的人身、财产损失由客人自行 承担,乙方有义务协助处理。在境外参团期间,如甲方客人违反有关国家或地区法律、法规而被惩罚、拘留、遣返及追究其他法律责任的,相关责任和费用由甲
15、方的客人自行承担。In beyond the border senate group period, like the party of the first part visitor because own behaviors or own disease and so on mistake, free activity cause the person , the property damage undertakes voluntarily by the visitor , the second party has the duty to assist to process。 In beyo
16、nd the border senate group period , like the party of the first part visitor violates the related country or the local law, the laws and regulations is punished, the detention, repatriates and investigated other legal liability , the related responsibility and the expense undertake voluntarily by th
17、e party of the first part's visitor。六、投诉处理 Dispose of complaint:双方对出境团队(或散客 )提出的投诉,应相互配合 ,调查核实,如投诉属实,根据投诉内容的责任范围,由责 任方承担相应的责任,做出解释道歉,并根据相关法律规定合理赔偿客人损失.如乙方在接待中出现严重服务质量或信誉问题,甲方有权向乙方提出,责成乙方整改,直接取消与乙方的合作,并可根据实际受损情况,要求乙方赔偿损失。Both sides to leave country the suit which the team (or individual tourist )
18、 proposed, should coordinate mutually , investigation checking , if sues is true , according to the suit content responsibility scope, undertakes the corresponding responsibility by the responsibility side, makes the explanation apology , and loses according to the correlation legal rule just compen
19、sation visitor。 If the second party appears the serious grade of service or the prestige question in the reception , the party of the first part is authorized to the second party to propose that, charges the second party to reorganize, cancels directly with second party 'cooperation, and may act
20、 according to the actual damage situation, requests the second party to pay indemnity for the damage.七、处理事故 /Adjudicate a dispute:甲方在出团前需向客人清楚解释出境旅游过程中的注意事项及安全问题,并建议客人自行购买保险。在境外发生任何意外事故,双方将协助处理问题.双方都有责任和义务积极预防,杜绝事故隐患。The party of the first part in leaves in front of the group to have to the visitor
21、to explain clearly leaves country in the traveling process matters needing attention and the security problem, and suggested the visitor purchases the insurance voluntarily 。 W川 have any accident in beyond the border, both sides assists to deal with the issue 。 Both sides both have the responsibilit
22、y and the voluntary positive prevention , ceases the accident hidden danger.八、结算团款/Clearing form:双方同意按 机票、签证款全额以及地接款80%以(现金/公司成对支票/汇款)在出团前支付.地接费用20%以(现金/公司城对支票/汇款)作为尾款在团队返回之后支付方式结算团款,乙方应在团队出发前将团队账单传真给甲方,甲方应在收到帐单后两个工作日内予以确认(传真/扫描件),并在团队出发前按约定支付团款。如甲方未能按期结算团款,则乙方有权利拒绝接待甲方客人.尾款在团队返回后(15)个工作日之内结清。超过时间没有
23、结算将每天支付团队总费用的1%作为违约罚金。The mutual agree to pay the full amount of tickets、visa and the 80% ground cost (in cash/company pairs check/remittance) before the departure of the team, and as the balance due, the 20% ground cost should be paid (in cash/company pairs check/remittance ) after the team returns
24、 。 the way settlement group funds, the second party should before departure give the party of the first part in team the team bill facsimile, the party of the first part should receive the bill latter two working days In gives to confirm (facsimile/scanning ) , and in team before departure according
25、 to agreement payment group funds.If the party of the first part has not been able to settle accounts the group funds on time , then the second party has the right to refuse to receive the party of the first part visitor.The tail funds return within the latter (15) working day in the team to settle
26、account 。The ultra another day settlement has not paid the team total expense 1 % to take the violation fine.九、结算违约条约 /Clearing form break a contract:甲方如果没有按照合约规定的期限结算团队费用,乙方有权终止合作关系,并要求甲方支付因为违约结款而产生的一切费用。If the party of the first part according to the contract stipulation deadline settlement team e
27、xpense, the second party has not been authorized to terminate the cooperation, and requests the party of the first part to pay because breaks a contract ties all expenses which the funds produce。十、双方合作的特另I约定/Both sides cooperate special agreement :双方应真诚合作,互相尊重,应维护双方的品牌及信誉,以利于双方拓展业务,不得损害、诋毁对方。本协议执行过程
28、中双方往来文件均系能够证明事实的法律文件,是本协议的组成部分,全部往来文件必须以原件或本协议指定传真号码送达对方,文件应加盖如本协议签字栏样式的签章或有本协议签约代表的签字,传真文件应在传真件上显示发送方传真号码,以上条件具备时双方均视为有效原件文件;以本协议指定电子邮箱发送文件的,对方收到后应向发送方确认回复,双方即确认该往来系有效法律文件。In this agreement implementation the bilateral intercourse document is can prove the fact the legal document, is this agreement
29、 constituent, the complete intercourse document must assigns the facsimile number delivery opposite party by the original part or this agreement, the document to be supposed to cap like this agreement signature fence style signature or to have an agreement to sign a treaty representative's signature, the facsimile document should in the facsimile demonstrate the transmitting end facsimile number, the above condition has when both sides regard as the effective original part document ; Assigns the email address transmission document by
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