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1、12种经典中英文商务信函范文笫一种、介绍信 letters of introduction实例之一:dear mr. / ms.this is to introduce mr. frank jones our new marketing specialist who will be in londonfrom april 5 to mid april on business.we shall appreciate any help you can give mr. jones and will always be happy toreciprocate.yours faithfully尊敬的先

2、纶/小姐,现向您推荐我们的市场 专家弗兰克琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。我 们将非常感谢您向琼斯先生提供的任何帮助,并非常高兴施以回报。您诚挚的实例 z二:dear mr. / ms we are pleased to introduce mr. wang you our import manager of textiles department mr.wang is spending three weeks in your city to develop our business w让h chief manufacturesand to make purchases

3、 of decorative fabrics for the coming season.we shall be most grateful if you will introduce him to reliable manufacturers and give himany help or advice he may needyours faithfully尊敬的先工/小姐,我们非常高兴向您介绍我们纺织部的进 口经理王有先生。王先生将在你市度过三周,他要与主要的生产厂家拓展商务 并为下一季度采购装饰织品。如能介绍他给可靠的生产厂家,向他提供所需的 任何帮助或建议,我们将不胜感谢。您诚挚的第二

4、种、约定 appointments实例之一:dear mr./msmr. john green our general manager will be in paris from june 2 to 7 and would like tocome and see you say on june 3 at 2.00 p.m. about the opening of a sample room there.please let us know if the time is convenient for you. if not what time you would suggestyours fa

5、ithfully 尊敬的先 生/小姐我们的总经理约翰格林将于六月2日到7日在巴黎,有关在那开样 品房的事宜,他会于 六月3 h下午2: 00点拜访您。请告知这个吋间对您 是否方便。如不方便,请建议具体时间。您诚挚的it以下为冋信范文 gtdear mr. / msthank you for your letter informing us of mr. green's visit during june 2-7. un fortunately mr. edwards our manager is now in cairo and will not be back until the s

6、econd half ofjune he would however be pleased to see mr. green any time after his return.we look forward to hearing from you.yours faithfully尊敬的先生/小姐谢谢来函告知我方六月2-7 口格林 先生的來访。不巧,我们的总经理艾得华先生现正在巴黎,到六月中旬才能凹 来。但他回来后愿意在任何时间会见格林先生。希望收到您的来信。您诚挚的 back to top实例z二:dear mr/msl represent the w/p electronics compa

7、ny in dallas and will be in kunming from nextmonday to friday october 59. i should like to call on you to discuss our new monitor.would 0930 hours on tuesday october 6 be convenientl shall be in beijing at the great wall hotel from tuesday september 29 until sundayoctober 4 where a message will reac

8、h me. if the day is not convenient will you pleasesuggest another.yours faithfully 尊敬的先生/彳、姐 我是达拉斯w/p电子公司的代表,将于下周一到周五(10月59日)住留 昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09: 30是 否方便?从周二,即9刀29日,我将住在北京的长城宾馆,直到周六,即10 月4日,在那会有通知给我。如商讨日期不方便,请另外建议。it以下为回信 范文 gtdear mr/msthank you for your letter of september 26.we sha

9、ll be very pleased to see you and discussyour new monitor but october 6 is not suitable we will be happy to meet w让h you at 9:30a.m on wednesday october 7 讦 the time is convenient for you.we look forward to meeting you.yours fa让hfully 尊敬白勺先半/ 小姐我们将很高兴与您会面并与您商谈新的显示器,但10月6日不太合适。 如方便的话,我们愿在10刀7 li与您会面。

10、期待与您见面。您诚挚的实例z三: dear mr. / msl am at present in hamburg visiting the harbour w让h a view to making known our new typeof container for use in europe.i shall be in antwerp on wednesday 4th june and should like to call on you at 2.00 p.m.on that day.if i do not hear from you to the contrary i shall ass

11、ume that it will be convenient for me tocall at that time.yours faithfully 尊敬的先半/小姐我现正 在汉堡参观港口,以让欧洲了解并使用我们的新型集装箱。星期三即六月4日, 我将到安特卫普,我会于当天下午2: 00打电话给你。对此约定如不来信,我 将认为于这个时间打电话是方便的。您诚挚的back to top4. dear mr. / msmr. jack baron our personnel director has asked me to acknowledge your application for the po

12、st of accountant and to ask you to come to see him on friday afternoon 5th july athalf past two.i will appreciate your letting me know whether you will be able to come.yours faithfully尊敬的先生/小姐杰克巴伦先生,我们的人事主 任,让我向你中请会计职位表示感谢,并请你于7月5日星期五的下午两点 半来见他。是否能来,请告知,多谢。您诚挚的back to toplt以下为回信范文 gtdear mr./ msthan

13、k you for your letter of yesterday inviting me to come for an interview on fridayafternoon 5th july at 2:30 i shall be happy to be there as requested and will bring mydiploma and other papers w让h me.yours faithfully 尊 敬的先生/小姐谢谢昨日来信通知我面试,我将于要求的7月5日,周五下午 两点半到达,并带去我的证书及其它书面材料。你诚挚的第三牙中、 通知与确认 acknowledg

14、ments amp confirmations实例之一:通知对方接到来信 acknowledging receipt of letters 1. dear mr. / mshank you for your letter no. a-3 of 6th may offering us 6 ui-4 viewdatas. we have passedit on to our technical department for their consideration.we shall reply as soon as possible.yours faithfully尊敬的先生/小姐谢谢您五月六日标号

15、 为a-3的来信,该信向我们提供6 ui-4图像数据。我们已把该信转给了技术 部,备他们考虑。我们将尽快回信你诚挚的back to top2. dear mr/mswe have today received w让h thanks information concerning transactions on the new yorkwheat exchange which will be made full use of by our research department.we bok forward to further cooperation with you.yours faithfu

16、lly 尊 敬的先生/小姐我们今天收到了有关纽约小麦交易所的业务信息,非常感谢,我 们的研究部门将充分利用这些信息。期待与你进一步合作。你诚挚的实例之二:确认达成的协议 confirming agreements reached3. dear mr. /mslast friday when we were discussing the problems of defective containers you suggestedthat i simply mail you a report each month on the number of return by customers rathe

17、r thansend the defective containers to you.i plan to put this into effect at once but i first want to make sure that i understand youcorrectly. if i don't hear from you within the coming week i'll assume that you approve.yours faithfully尊敬的先生/小姐上周五,我们讨论了次品集装箱的问题,你建议我只 需把顾客每月退回的次品集装箱的数量写个报告给你

18、,而不是直接退集装箱。 我计划立即付诸现实。但我想确认我理解正确,到下周为止,如我不能收到你 的来信,我即认为 你没有异议。你诚挚的4. dear mr/mswe write to confirm our agreement reached during our conversation on 9th june aboutspecial discounts on m-s acoustical partitions as described on page 8 of our catalogue.these prices will prevail through 30 june.partition

19、 dimension regular price each special price eachl2 or more4x4, us 112.75fob bern us98.20 fob bern4x5, us132 115.505x5 us152.75 129.85we will be happy to receive your orderyours sincerely尊敬的先生/小姐我们写信想确认六月九日谈话中就m-s声音隔板特 别折扣达成的协议。这些隔板在我们目录泊第八页有描述。下列价格六月三十 日前有效:声咅隔板规格 每只常规价 每只特别价(12及以上)4x4, us 112.75fob

20、 波恩 us98.20 fob 波恩 4x5 132 115.505x5 152.75 129.85 我们将 很荣幸收到你的定单你诚挚的 5. dear mr/msas our telephone negotiation this morning was very brief and proceeded so smoothly ithought it might be advisable to summarize the agreementl offered us56/kg cif empyou asked for us60i countered us58/kgyou accepted the

21、 figurel look forward to signing the contract when we meet next week.yours faithfully 尊敬的先生/小姐今天上午我 们的电话协商简短而融洽,我想简单总结一下协议:我报价为:us56/kg cif emp,你还价为us60,我让价为us58/kg你同意这个价格。下周见面时我期 待能签订合同。你诚挚的第四种、 告示 announcements实例之一: 开业 opening of new businessdear mr. / ms we have opened at the above address a sate

22、s office for our products here in new york. we employ a staff of consultants and a well-trained service department which makes routinechecks on all equipment purchased from us.we would be pleased if you would take full advantage of our services and favorabieshopping conditions.we fully guarantee the

23、 quality of our products.yours faithfully 尊敬的先生/小姐,我 们已在纽约上述地址为我们的产品开设了一家办事处。我们雇有一个咨询人员 和一支受过良好训练的服务队伍,可以为从我处购买的设备进行日常检查。如 果你能充分利用我们的服务和良好的购物环境,我们会很高兴。我们全面保证 产品的质量。你诚挚的实例之二:建立办事处 establishment of new branchdear mr / msowing to the large increase in the volume of our trade with this country we have d

24、ecided toopen a branch here with mr. wang lo as manager. the new branch will open on 1st marchand from that date all orders and inquiries should be sent to mr. wang lo at the aboveaddress instead of to our london office.we take this opportunity to express our thanks for your cooperation in the past.

25、 we hopethe new arrangements will lead to even better results.yours faithfully 尊敬的先生/彳、 姐,因在该国贸易额大量增加,我们决定在这里开设一家分支,由王洛先生任 经理。新办事处将于三月一日开业,今后所有的订单和询价请按上述地址送到 王洛先生那,而不是伦敦办公室。我们籍此机会向您过会与我们的合作表示感 谢,我们希望新的安排能产生好的结果。你诚挚的实例之三:歇业 discontinuation of businessdear mr/mswith thedemolition of our premises at th

26、e above address under a redevelopment schemethe part of our business carried on there will be discontinued after the end of october.on monday 1st october we are holding a closing-out sale stock on hand will be clearedregardless of cost. there will be substantial reductions in all departments andin s

27、ome cases prices will be marked down by as much as one half.stock to be cleared is unrivaled in both variety and quality. as the sale is likely to be wellattended we hope you make a point of visiting the store as early as possible during theopening days.yours faithfully 尊敬的先生/小姐,随着在经营 重组计划下而取消的上述经营场

28、所,该处的业务将于十月底后停止。在十月一 日,星期一,我们将组织一次清仓销售,现有库存不论成本都将清售。所有部 门都将大幅消价,有的商品折价会达一半。清仓商品无论种类还是质量都无可 挑剔。因此次销售参加人员町能较多,我们希望您在清仓销售期间尽早来。你 诚挚的实例之四、更改名称和地址 change of name and addressdear mr. / msat our company meeting on 4 september it was decided that the name of our companywould be changed to cnmiec lee co. at

29、the same time 让 was decided to move thecompany from the above address to no36 broadway street.we will appreciate your informing the appropriate departments of these changes.yours faithfully尊敬的先生/小姐,在公司九月四日的会议上,我们公司的名称已决定 改为cnmiec李氏公司。同吋公司由现在地址移到百老汇街3-6号。如能把 这些变化通知相关部门,我们将不胜感激。你诚挚的实例 z五: 新的任命 new app

30、ointmentdear mr. / ms we wish to notify you that mr. robert smart who has been our representative in southwestengland for the past seven years has left our service and therefore no longer has authorityto take orders or collect accounts on our behalf.we have appointed mr. fred peterson in his place m

31、e peterson has for many years beenon our sales force and is thoroughly familiar with the needs of customers in your area wetrust you will have good cooperation from him.yours faithfully 尊敬的先生/小姐,我们在此通 知您,过去七年在英格兰西南任我们代表的罗伯特斯马特先生已离开我们公司, 他不再代表公司接受订单收款。我们已任命弗莱德彼特森代替他的位置。彼特 森先生已在我们的销售部门任职多年,完全熟悉你地区顾客的需

32、要。我们相信 您和他能有好的合作。您诚挚的实例之六: 公司 的建立与重组 establishment or reorganization of companydear mr. / ms we are pleased to announce that as of 1st june our firm will merge with d amp w co. of thistown to form the new firm of cn/cw co. the new firm will carry on business at 6 rue detoqueville tripoli to which ad

33、dress please send all communications after 31st may.we appreciate the confidence you have placed in us in the past and bok forward tocontinued dealings with you.yours faithfully尊敬的先生/小姐,我们高兴的宣布,由于六月一日我们公 司将于该镇的dampw公司合并,成立新的cn/cm公司。新公司将在 tripoli的rue de toqueville六号办公,五月三十一 fl后所有信息请寄新地址。 我们感谢您过去对我的信任

34、并希望继续与您來往。您诚挚的第五种、咨询consultation实例之一: 询问信息 dear mr. / ms we are much concerned that your sales in recent months have fallen considerably. at firstwe thought this might be due to a slack market but on looking into the matter more closelywe find that the general trend of trade during this period has b

35、een upwards.lt is possible that you are facing difficulties of which we are not aware if so we would like toknow what we can do to help we therefore look forward to receivingfrom you a detailed report on the situation and suggestions as to how we may help inrestoring our sales to their former levely

36、ours faithfully尊敬的先生/小姐,我们非常关心你方 销售近儿个月大幅度下降。开始我们以为是市场疲软,但仔细研究问题,我们 发现过去这段时间贸易的总趋势是上升的。有可能你方面临我方述不知道的困 难,如是这样,我方想知道是否能帮助什么。我们期望收到关于问题的详细报告,及建议我们怎样帮助才能把销售恢复到原来的水平。您诚挚的第六种、道歉与解释appology amp explanation实例之一: dear mr. / ms we are sorry we cannot send you immediately the catalogue and price list for whic

37、h youasked in your letter of march 10. supplies are expected from the printers in two weeks andas soon as we receive them we will send you a copy.yours faithfully尊敬的先生/小姐,对三刀十li来信所要目录 和价格单,很抱歉不能马上寄去。印刷商两周后供货,一旦收到,我们将给您 寄去一份。您诚挚的实例之二: dear mr. / msl was very concerned when i received your letter of y

38、esterday complaining that the centralheating system in your new house had not been completed by the date promisedon referring to our earlier correspondence! find that i had mistaken the date for completion.the fault is entirely mine and i deeply regret that it should have occurred.i realize the inco

39、nvenience our oversight must be causing you and will do everythingpossible to avoid any further delay. i have already given instructions for the work to havepriority and the engineers working on the job to be placed on overtime. thesearrangements should see the installation completed by next weekend

40、.yours faithfully 尊敬的先 生/小姐,昨天收到你的来信,抱怨你新家的中央加热系统未按规定时间装好, 对此我非常关心。参考较早的通信,我发现我搞错了完成日期。错误完全是我 的,对此我非常抱歉。认识到我们的疏忽给你造成的不便,我们将竭尽全力避 免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完 成安装。你诚挚的第七种、提示attention实例之一:dear mr. / mson 14 november i submitted a bill for services rendered to your office at the lillelnternationa

41、l exposition. more than a month has now elapsed without payment oracknowledgment of my bill. please check this oversightand rem让 payment at your earliestconvenience i look forward to future services to your corporation.thank you for your prompt attention to this matter.yours faithfully尊敬的先生/小姐,月十四日我

42、向你办公室在lille国 际博览会上提供的服务提交了帐单。一个月过去了你既没有付款也没有认可帐 单。请检查这一疏忽并在最方便的时候付款。期望以后还为你公司服务。谢谢 您能对此事尽快重视起来。你诚挚的第八种、感谢信thank-you letter实例之 一:dear mr. / msthank you for your tetter of june 4 enclosing an account of the organization and work ofyour chamber of commerce and industry.we are very grateful for such a d

43、etailed account ofyour activities. this information iscertain to help increase our future cooperation.yours faithfully 尊敬的先生/小姐,谢谢您六 月四日的來信及随信附上的说明书,该说明书描述了你们工商总会的工作与组 织结构。对给我们个你们活动如此详细的描述,我们表示非常感谢。这一信 息一定能帮助促进我们未来的合作。你诚挚的第九种、祝贺信 congratulation letter实例之一:dear mr. / mson the occasion of the 35th ann

44、iversary of your national day please accept our heartiestcongratulations. may the trade connections between our countries continue to develop witheach passing dayyours faithfully尊敬的先生/小姐,值此国庆三十五周年之际,请接受我们最 真诚的祝贺。愿我们两国z间的贸易联系持续发展。你诚挚的实例z-: dear mr. ministerallow me to convey my congratulations on you

45、r promotion to minister of trade i amdelighted that many years service you have given to your country should have beenrecognized and appreciated.we wish you success公司规章制度一、公司形象1、员工必须淸楚地了解公司的经营范围和管理结构,并能向客户及外界止确地介绍公司情况。2、在接待公司内外人员的垂询、要求等任何场合,应注视对方,微笑应答,切不可冒犯对方。3、在任何场合应用语规范,语气温和,音量适屮,严禁人声喧哗。4、遇有客人进入工作

46、场地应礼貌劝阻,上班时间(包括午餐时间)办公室内应保证有人接待。5、接听电话应及时,一般铃响不应超过三声,如受话人不能接听,离之最近的职员应主动接听,重要电 话作好接听记录,严禁占用公司电话时间人长。6、员工在接听电话、洽谈业务、发送电子邮件及招待来宾时,必须吋刻注重公司形象,按照具体规定使 用公司统一的名片、公司标识及落款。7、员工在工作时间内须保持肚好的精神血貌。8、员工要注重个人仪态仪表,工作时间的着装及修饰须大方得体。二、生活作息1、员工应严格按照公司统一的工作作息时间规定上下班。2、作息时间规定1)、夏季作息时间表(4月9月)上班时间早& 30午休 12: 0014: 00下班时间晚18: 002)、冬季作息吋间表(10月3月)上班时间早

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