质量手册英文版

1、CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Contents CSCEC/DQA/QAM/98/ 001Page 1 of 1 pagesFourth edition Revision status: 0ContentsClause No. Description0 Contents1 Foreword 2 The management of quality assurance manual3 Terms4 Quality assurance system requirements4.1 Management responsibil

2、ity4.2 Quality system4.3 Contract review4.4 Design control4.5 Document and data control4.6 Purchasing4.7 Control of Employer-supplied product4.8 Product identification and traceability4.9 Process control4.10 Inspection and testing 4.11 Control of inspection, measuring and test equipment4.12 Inspecti

3、on and test status4.13 Control of nonconforming product4.14 Corrective and preventive action4.15 Handling, storage, packaging, preservation and delivery4.16 Control of quality records4.17 Internal quality audits4.18 Training4.19 Servicing4.20 Statistical techniquesChart Organization structure of qua

4、lity assurance system of the CompanyAttachment No.1: Quality system requirements and quality responsibility Attachment No.2: List of documented proceduresCSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUALForeword CSCEC/DQA/QAM/98/ 001Page 1 of 2 pagesFourth edition Revision status: 01 Foreword1.1

5、Brief Introduction of the CompanyCSCEC Construction Co. LTD is a construction enterprise invested by his holding company, China State Construction Engineering Corporation (CSCEC) offering mainly services of general project management in engineering construction projects contracting business. The com

6、pany was established and registered in China in 1993 and it was ratified as a state-level construction contracting enterprise by the Ministry of Construction of PRC. The project of Beijing Lufthansa Center (a national project) contracted by the predecessor of the company was executed and managed sev

7、erely in accordance with FIDIC contract conditions and was completed on time with good quality. The project was awarded “Lu Ban Prize ”, the designation of good quality project by the Ministry of Construction of PRC, and the National Prize for Good Quality Project. The company have enjoyed the high

8、social prestige and obtained the economic effect. Since the establishment of the Company, the Company has contracted or completed in succession the major projects, such as the New German Embassy in Beijing, the NORINCO Building, Beijing Sunflower Tower, Bayer Pharmaceutical Plant and Head Office Bui

9、lding of Bank of China, etc. The Company strictly implements the contract, and puts quality first in its contracted projects. The Company always satisfies the Employers by offering the quality services that conform to the international quality standards.The Company, soon after its establishment, for

10、mulated the quality assurance system in accordance with the requirement of GB/T 19000 - ISO 9000 and was given formal recognition and certificate of quality system certification for ISO 9002.The Company possesses a group of excellent engineering technical personnel with the knowledge of the internat

11、ional contract conditions and the sound contract management, and with rich practicalCSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUALForeword CSCEC/DQA/QAM/98/ 001Page 1 of 2 pagesFourth edition Revision status: 0experiences in this field both in China and abroad. The Company alsoposses abundant

12、capital and stable network for purchasing the materials, machinery and equipment for construction projects both in China and abroad. The Company may undertake all kinds of Works of civil Engineering construction, including industrial and civil building projects. The Company may offer consultant serv

13、ice for project construction and project consultant, and project design, and the service for import and export trade of building materials, etc. 1.2 Introduction of the Quality Assurance ManualThis Quality Assurance Manual has described and defined the quality system, the quantity policy and the qua

14、lity objectives of the Company.The manual shall be a guide document concerning the quality system of the Company. The manual shall be applied to all kinds of Works of Civil Engineering Construction contracted by the Company, including industrial and civil building projects.The manual shall be a top

15、secrete document controlled by the Company. The manual shall be prepared by the Quality Assurance Division and reviewed by the Management Representative. The manual shall come into force from the date of approval by the Managing Director of the Company.CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE M

16、ANUALThe Control of Quality Assurance ManualCSCEC/DQA/PRO/98/001 Page 1 of 3 pagesFourth edition Revision status: 02. The Control and Management of Quality Assurance Manual2.1 Approval2.1.1 Before the manual is officially issued, the Quality Assurance Manual Shall be reviewed by Managing Director, M

17、anagement Representative, Managers of Project Division and Division managers in order to guarantee its clear and accurate meanings, its suitability and its reasonable structure.2.1.2 The manual shall come into force beginning from the date of approval by the Managing Director of the Company and shal

18、l be carried into effect beginning from the approved date of implementation. 2.2 Issue 2.2.1 The original and the copies of the Manual: The approval page of the original of the Quality Assurance Manual shall be put by the Managing Directors own signature, and the rest pages of the original Manual sh

19、all be signed by those responsible for preparing, reviewing and approving the document. The copies of the Manual shall mean the copies of the original of the Quality Assurance Manual. The original of the Quality Assurance Manual shall remain in the sole custody of the Quality Assurance Division and

20、the copies of the Manual shall be issued to all the holders of the Manual. 2.2.2 The holders of the manual shall include the Companys leaders, Management Representative, managers of Project Divisions, division managers, project managers and other approved holders. The details of the manual holders w

21、ill be prepared by the Quality Assurance Division and will be submitted to the Management Representative for approval. 2.2.3 The Quality Assurance Division shall in unified way, distribute the Manual. The seal of controlled documents shall be attached to the Quality Assurance Manual distributed by t

22、he Quality Assurance Division. The Manual shall be numbered for the control purpose. The Quality Assurance Division shall fill out a register of controlled documents.CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUALThe Control of Quality Assurance ManualCSCEC/DQA/PRO/98/001 Page 2 of 3 pagesFourt

23、h edition Revision status: 02.2.4 When the above mentioned holders of the Manual leave their relevant offices, they shall immediately return the Quality Assurance Manual which they hold, and the Quality Assurance Division shall write off their registrations. 2.3 Amendment2.3.1Any amendments to the M

24、anual shall be made by the Quality Assurance Division and shall be approved by the Managing Director of the Company. Any amendments without an official amendment notice shall be deemed to be null and void. 2.3.2 The Quality Assurance Division shall be responsible for sending the amendment notice to

25、the holders of the Manual and shall require all the holders to be responsible for making amendments. The Quality Assurance Division shall keep the records of any amendments on the Amendment Sheets of Quality Assurance Manual. The amendment sheets shall, together with the contents of amendments, be s

26、ent to all the holders of the Manual. 2.4 Use and Custody2.4.1 When the holders of the Manual receive the amendment sheets of the quality manual, the holders shall sequentially attach the amendment sheets to the front of the Manual in order to find out the case of amendments to the Manual.2.4.2 The

27、holders of the Manual shall be responsible for implementation of the provisions of the Quality Assurance Manual. 2.4.3 The holders of the Manual shall be responsible for the custody of the Manual which they hold, and shall prevent the Manual from any damage, loss and alterations to the Manual. When

28、the Manual is found damaged and lost, the holders of the Manual shall immediately report the matter in question to the Quality Assurance Division. 2.5 uncontrolled Copies2.5.1For the purposes of Employer and quality audit body off-site usage and other distribution of the Manual where change control

29、is notCSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUALThe Control of Quality Assurance ManualCSCEC/DQA/PRO/98/001 Page 3 of 3 pagesFourth edition Revision status: 0 intended, all such distributed manuals shall be clearly identified as uncontrolled copies. 2.5.2When any Divisions and Projects nee

30、d uncontrolled copies of the Manual, they shall, in written form, apply to the Management Representative for approval. The applicant shall, in his application, state the reasons for uncontrolled copies of the Manual and its holder. 2.5.3The Quality Assurance Division shall be responsible for distrib

31、ution of uncontrolled copies of the Manual. The seal of controlled copies shall not be attached to the cover of the uncontrolled Manual. The Quality Assurance Division shall fill out a register of distributing uncontrolled copies.CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Definitions CSCEC

32、/DQA/QAM/98/ 001Page 1 of 2 pagesFourth edition Revision status: 03 Definitions3.1 General TermsFor the purposes of this Quality Assurance Manual, The definitions given in ISO8402 apply.3.2 Definitions related to this Manual Terms DefinitionsEmployer means the legal person or natural person who owns

33、 a construction project and decides to award the project to the Company by the form of signing and concluding a Contract or an Agreement.The Employer in the Manual also refers to his holding company. (It is called customer in International Standard ISO 9002).Companymeans CSCEC Construction Co. LTD.C

34、ompany Leadersmeans Managing Director, Deputy General Manager, Chief Economist, Chief Accountant, Chief Engineer, and Management Representative of the Company.Management Representativemeans the person from the Companys management appointed by the Managing Director. He shall be responsible for the qu

35、ality system of the Company. Manager of Project DivisionMeans the person appointed by the Managing Director to act as Manager of Project Division who shall be responsible for the management of all the projects in the project division.Projectmeans the management organization who Shall execute and man

36、age the construction project (works) contracted by the Company.CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Definitions CSCEC/DQA/QAM/98/ 001Page 2 of 2 pagesFourth edition Revision status: 0 Subcontractormeans the legal person or the natural person to whom some parts of the Works is subcont

37、racted by singing and concluded the Subcontract between the Company and the Subcontractor. Such Subcontractor also means one of the Subcontractors defined in the Standards. Suppliermeans the legal person or the natural person who provides products and materials to the Company by signing and concludi

38、ng a Contract for supplying goods. Such Supplier also means one of the Subcontractors defined in the Standards. Employers Contractmeans the Contract for the construction project (works) signed and concluded by and between the Employer and the Company, or means all the requirements (hereinafter also

39、called the Contract) agreed and communicated by any means between the Employer and the company.Subcontractmeans the Subcontract for part of the contraction works signed and concluded by and between the Company and the Subcontractor.Productsmeans all raw materials, semi-finished products, structural

40、components and machinery and equipment for incorporation in the permanent works. Division / Project means the short form for all the Division and/or the Project. CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Management Responsibility CSCEC/DQA/QAM/98/ 001Page 1 of 10 pagesFourth edition Revis

41、ion status: 04 Quality Assurance System Requirements4.1 Management Responsibility4.1.1 Quality Policy The quality policy of the Company shall be as follows: We believe in the principle of winning our Employers trust with excellence in the quality of our products and services. The poli

42、cy reflects what we require of our entire staff: devotion and trustworthiness. Translated into action, this means continuous drive to raise the efficiency of management and update our expertise with concerted effort. Such improvement is seen in the quality of our products and services and in our unf

43、ailing effort to meet all the requirements of our Employers. The quality objectives of the Company shall be as follows: Strict procedures for the best possible management, high level expertise, first class quality guaranteed for all the contracted Works, projects meeting all requirements for

44、their immediately acceptance by Employers upon completion (immediately acceptance ratio up to 100%), good quality ratio up to 80 percent per unit of works, works eligible for “Excellence in Quality” and “Luban Prize” awards of the Municipality and the Ministry, guaranteed satisfaction and zero-compl

45、aints from Employers. The Personnel Division shall be responsible for training courses of the quality policy and the quality objectives. The Personnel Division shall ensure that all the Company staff shall be familiar with and master the quality policy and the quality objectives. In o

46、rder to implement the quality policy and the quality objectives in all the projects, each construction project shall work out the quality planning prior to the commencement of the works, and shall define the quality objectives and the management measures of the project. 4.1.2 Organization Res

47、ponsibility and AuthorityCSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Management Responsibility CSCEC/DQA/QAM/98/ 001Page 2 of 10 pagesFourth edition Revision status: 0A. Establishment of Organization StructureThe Company Leaders are responsible for establishing and adjusting the Company Org

48、anization structures, defining the responsibility, authority and the Company Leaders shall define interrelation of the personnel who engage in the work affecting the quality. The organizational structures related to the Companys quality assurance system and functions related to the quality assurance

49、 system are annexed to this Manual (See Attachment No.1) B. Description of Quality Responsibilitya. The Managing Director of the Company shall-control and manage the overall work concerning the quality system of the Company;-be responsible for working out the quality policy and the quality objective

50、s of the Company, and approve the Quality Assurance Manual.-establish and adjust the organization of the Company and define the responsibility and authority of the divisions of the Company.-be responsible for the management review of the quality system and appoint the Management Representative. b. D

51、eputy General Manager of the Company shall-assist the Managing Director in the management of the quality system;-participate in working out and implementing the Companys qualitypolicy and the quality objectives, and assist the Managing Director in themanagement work;-be authorized by the Managing Di

52、rector to be responsible for the function divisions of the Company;-Control and manage the plan and objectives of the work that he shall bein charge of , and supervise the implementation of the plan and theobjectives of the work;-be responsible for the quality assurance and the quality improvement t

53、hat he shall be in charge of. CSCEC CONSTRUCTION CO., LTD.QUALITY ASSURANCE MANUAL Management Responsibility CSCEC/DQA/QAM/98/ 001Page 3 of 10 pagesFourth edition Revision status: 0c. Management Representative shall -ensure that the Companys quality system shall be established, implemented and maint

54、ained;-participate in working out and implementing the quality policy and the quality objectives of the Company;-be responsible for approving the documented procedures and the Project Quality Plan; -be responsible for supervising the internal quality system audits of the Company;-assist the Managing

55、 Director in management reviews;-report the results of the operations of the quality system of the Company to the Managing Director;-arranging the quality system audits of Subcontractor;-on behalf of the Company, deal with and coordinate all the work concerning quality management and the quality ass

56、urance between the Contractor and the Employer, and be responsible for the work relating to the quality system certification. d.Three Chiefs shall-participate in working out and implementing the quality policy and the quality objectives of the Company, and assist the Managing Director in the Companys work;-be authorized by the Managing Director to be responsi