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1、variety storevariety store LogoWal-MartisanAmericanchainworldwide,intermsofturnoverfortheworldslargestcompany,itsholdinghumanWaltonfamily.HeadquarteredinBentonville,Arkansas.Wal-Martmainlyinvolvedinretail,istheworldslargestenterpriseemployeesforthreeconsecutiveyearsintheU.S.magazineFortuneGlobal500c

2、ompaniesinthetop.Totalsalesexceed10billion第4页1962197419791950SamWaltonopenedthefirstspecialshopStockslistedinNewYorkBecomethenationsrichestJ From thegrocery storeto From thegrocery storeto theEmpiretheEmpireOpenedthefirstWal-Martdiscountstores19851996Entered the Chinese market Mainwaystomakemoney第5页

3、Slash the advertising expenses and put the money saved for public welfare, but improved image 123Try to reduce cost in stock, put the money saved concessions in the consumerIn the process of operation in the logistics cost, to minimise the cost of saving let consumers after 第6页out-of-stock Computer

4、system automatically alerts orderCan meet a hundred retail store large logistics distribution center Wal-Mart dynasty-humanization The customer is always rightCustomers who have errors, please refer to the first.sloganHelpcustomerssavemoney,maketheirlivesbettercorporatecultureCustomer serviceThe pur

5、suit of excellenceThree basic beliefsRespect for the individual HonestinWal-Martscultureisaveryspecialvocabulary. Wal-Martemployeesarenotafraidtomakemistakes,andtherewillbeaspecialpersontohelpyoutocorrectmistakes,butthereisanerrorcannotbeforgiven,andthatisdishonest. Followthisprinciple,theWal-Martfo

6、rtwoconsecutiveyearsasMostAdmiredCompaniesWal-Mart(China)2009-2010,charitablegivingandcommunityprojects(RMB)TIMEBeneficiariesAmount2009.2Orphansanddisabledchildren10700002009.5StudentTeachingProgramEarthquake10000002009.11ChinasustainablecommunitydevelopmentleadershiptrainingandcooperationprojectsLo

7、ng-termfunding2010.1Haitiearthquake2000002010.1Chileearthquake4920002010.4Qinghaiearthquake1950000In China, wal-marts social responsibility of the enterprise mainly focus on the following five aspects: Sustainable development feedback community care for children support education help the disaster areas. summary Everyonehasachanceofsuccess. Ifwehavenofirst,wewillh

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