民航乘务英语综合教程 2课件

1、民航乘务英语 综合教程 1 Translate the following sentences into English ? 1空中乘务员与乘客进行面对面的交往。（ make contact with） ? 2乘客对航空公司的看法基于乘务员的言谈、举止和服务标准。（ base on） ? 3除了对身体有严格的要求外，乘务员应在工作中具有必需的基本素质。（ as well as） ? 4他们必须为乘客提供礼貌而高效的服务。 ? 5空中乘务员必须熟悉与飞行有关的信息。（ acquaint.with） ? 1. Cabin attendants make face-to-face contact w

2、ith passengers. ? 2. Passengers opinion of an airline is based on their speech, behavior and service standard. ? 3. Cabin attendants should possess essential qualificaitons for their work, as well as rigid physical requirements. ? 4. They must provide a courteous and efficient service to the passeng

3、ers. ? 5. Cabin attendants must be acquainted with information about the flight. 2 ?6为避免误解，他们要用简单词语而不是航空系统用的行话。（ instead of） ?7空中乘务员必须对乘客的实际需要做出反应。（ respone to） ?8在紧急情况下他们起着重要的作用。（ play a role in） ?9乘务员必须履行指定的职责。（ perforn） ?10人们期望乘务员能讲几种语言。（ expect） ?6. They ought to use simple words instead of airl

4、ine jargon to avoid misunderstanding. ?7. Cabin attendants must respond to the actual needs of passengers. ?8. They play an important role in an emergency. ?9. A cabin attendant must perform her own assigned duties. ?10. The cabin attendants are expected to speak several languages. 3 ?1广播词给乘客提供最新的飞行

5、信息。（ provide.with) ?2飞机即将起飞时，提醒乘客系好安全带。（ remind） ?3乘务员在指定的时间给乘客读广播词。（ specified） ?4当飞机正飞越在名胜景点上空时，乘务员告知乘客。（ advise） ?5由于天气不好，飞机将在备降机场降落。（ due to） ?1. Announcements provide the passengers with updated information about the flight. ?2. When take-off is inminent, passengers are reminded to fasten their

6、 seat belts. ?3. Cabin attendants read announcements to passengers at specified times. ?4. Passengers are advised when the plane is flying over the scenic spots. ?5. The airplane is going to land at an alternate airport due to unfavorable weather conditions. 4 ?6为防发生火灾，请迅速离开飞机。（ in case of） ?7通告包括预计

7、到达时间，当地的时间和天气状况。 ?8乘务员向乘客简单介绍飞机即将到达的机场和城市。（ approach） ?9由于等待飞行许可，飞机推迟起飞。 ?10飞机现在有些颠簸，请您回原位坐好，系好安全带。（ meet with） ?6. Leave the aircraft quickly in case of fire. ?7. The announcement contains estimated time of arrival, local time and weather conditons. ?8. Cabin attendants give the pssengers a brief i

8、ntroduction to the airport and the city the airplane is approaching. ?9. The departure is delayed due to waiting for departure clearance. ?10. The airplane has met with some turbulence. Please return to your seat and fasten your seat belt. 5 ?1. 在椅背的袋子中你可以找到安全手册和杂志。 ?2. 照明灯在头顶上，照明方向可以调整。它可以用来阅读，由于灯光

9、集中， 不影响别人。 ?3. 你可以根据需求调整通风口。 ?4. 为了安全起见，餐桌在降落前应折叠收起。 ?5. 如果需要帮助，可以按按钮求助。 ?1.You may find the safety instructions leaflet and some magazines in the seat-pocket. ?2. The light is over your head, with adjustable directions. It may be used for reading. Since the lighted is concentrated, it will not inte

10、rfere with other passengers. ?3. You may adjust the air blower (nozzle) in accordance with your need. ?4. For the sake of safety, the small table should be folded up. ?5. If you need any help, press the assistance button. 6 Complete the following sentences, using present simple or past simple tense.

11、 ? 1. A plane (travel) faster than a ship. ? 2. If the air (get) bumpy, please fasten your seat belt. ? 3. Helen often (fly) from one country to another because she (be)a cabin attendant. ? 4. She spoke much more fluently than I (do). ? 5. The flight was supposed to take off at 8 oclock but in fact

12、we (have to)wait until nine. ? 6. I (lose) my hand bag in the terminal building yesterday. ? 7. We watched as the plane (disappear)behind the clouds. ? 8. Our plane (be) bound for Haikou at 9: 00 every morning. ? 9. you(have) to look after the sick passengers on board? ? 10. After a fifteen-hour fli

13、ght, Tom finally reached Ireland, 1890 miles from his starting pointing, (land)safely. ? I l. The plane left the runway. It rose over the grass and the buildings and (climb) higher and higher. ? 12. It usually ( take) much less time to fly from one country to another than to travel by train. ? 13. B

14、ecause the cabin pressure (drop)suddenly, we are making a rapid controlled descent for a few minutes to a safer altitude. ? travels gets flies, is did had to lost disappeared is Do, have landed climbed takes drops 7 Complete the following sentences, using present progressive or past progressive tens

15、e. ? 1. The plane (taxi) the runway. I can see it quite clearly. ? 2. While the stewardess was serving food for the passengers, Tom (read) a magazine. ? 3. Passengers are advised when the plane (fly) over the scenic spots. ? 4. A transit passenger is one who (take) the same, onward flight. ? 5. Two

16、of the hijackers (rest) in the shade under the wings of the plane, when the police disscovered them. ? 6. My brother (be) at the airport now. I (think) he (have) a briefing at the moment. ? 7. Please dont disturb them. They(talk) about some important things. ? 8. 1(wait) for a friend at the airport

17、at ten yesterday moming. ? 9. When I came in he(take)a bath. ? 10.We now (announce) the immediate departure of flight 010, to Shanghai. is taxiing was reading is flying is taking were resting is, think, is having are talking was waiting was taking are.announcing 8 Fill in the blanks with the correct

18、 voices of the verbs in brackets. ? 1. The plane (divert) to an alternate due to heavy thunderstorm en-route. ? 2. Dont worry. All your luggage(take) on board. ? 3. The life jacket demonstration (show )both in the first and economy class. ? 4. The megaphone (use) for speaking to passengers in emerge

19、ncy. ? 5. The type of aircraft (determine) the minimum number of cabin attendants working on a particular flight. ? 6. For take-off, cabin attendants must(seat) with seat belts secured. ? 7. All announcements(print) in the manual and the stewardess should know which one to choose. ? 8. Cabin attenda

20、nts(require) to be acquainted with necessary information about the flight. ? 9. It (prohibit )to use the walkman during the flight according to the CAAC regulations. ? 10. The cabin attendants (ask)the passengers to have their yellow books ready at hand. ? 11. This slight vibration(cause) by locking

21、 up the landing gear. There is absolute nothing serious about that. ? 12. The position of the stairs or air bridge should (check )for safety before boarding. diverted will be taken will be shown is used determines be seated should be printed are required is prohibited ask is caused be checked 9 Choo

22、se the best answer from the four choices that best completes the sentence (present perfect or past perfect tense exercise.) 1. you everacross the Atlantic? A. Are.flying B. Have . flown C. Do.fly D. Will. fly 2. This is the third time that I your flight. A. take B. am taking C. have taken D. had tak

23、en 3. When we arrived at the airport, the plane(depart). A. departed B. has departed C. is departing D.had departed 4. We the passengers that the plane has been delayed by the mechanical trouble. A. already have informed B. had already informed C. have informed already D. have already informed 5. Al

24、l passengers before yesterday afternoon. A. arrived B. had arrived C. has arrived D. were arriving 6.He his suitcase and had to borrow mone to buy the ticket. A. had lost B.has lost C. was lost D. loses 7.We with some turbulence. Please return to your seat and fasten your seat belt. A. are meeting B

25、. will meet C. have met D. meets 8.By the end of last year, sheas a cabin attendant for 10 years. A. worked B. had worked C. was working D. has worded 9.It the policy of our airline to provide the best service to the passengers. A. has always been B. had always been C. had been always D. always has

26、been 10.John some Chinese before he came to China. A. has learned B. learned C. had learned D. would learn BCDDB ACBAC 10 Heavy Precipitation ? Thunderstorm and well-developed cumulus clouds produce heavy precipitation at all levels, in the form of hail or very heavy rain. When an airplane encounter

27、s huge hailstones, especially in tropical latitudes, damages may run up tomillions of dollars. It may lead to aircraft being grounded for very expensive repairs that can include the need to re-skin part of the wing, fuselage or tail. In some parts of the world, thunderstorms are so frequent and wide

28、spread that airliners cannot avoid them. In these cases a careful pilot will slow the aircraft to a safe speed so as to minimize damage and will ensure that passengers and crew use seat belts and loose articles are stowed. ? Very heavy rain is less dangerous to flight although there is evidence to s

29、uggest that the heaviest rainfall reduces aircraft performance. This has consequences for safety during take-off and landing but not normally during cruising flight. The risks of heavy rainfall are minimized by good design of runways and the use of porous (多孔的) runway surfaces. However, sometimes pi

30、lots have to delay take-off or landing until the excess water has drained from the runway surface. When flooding does occur on runways, tires can be damaged by water trapped between the tire and the runway turning to super-heated steam. ? In 1992, Boeing sent a warning to all operators of CFM56-3 po

31、wered B737s. There had been three dual engine flame-outs and one single engine flame-out on that airplane type over a two-year period. Modifications and changes to operating procedures were necessary and a system to warn of low engine speed was installed. ? Heavy rain obscures pilot vision through t

32、he windshields. In the worst case, this can cause optical illusions from refraction that are particularly troublesome at night. To counter these effects, special liquids are sprayed onto windshields in the worst conditions of very heavy rain. The liquid used is difficult to handle and is not environ

33、mentally friendly. A later development is the use of a hydrophobic coating on windshields that is as effective. These coated windshields are standard on all new-built Boeing airplanes. 11 Decide whether the following statements are true or false. ?1. Huge hailstones do little damage to the aircraft

34、in flight. ?2. Very heavy rain is more dangerous to flight than a thunderstorm. ?3. The risks of heavy rainfall are minimized by good design of runways and the use of porous top surfaces. ?4. Heavy rain may cause pilots to experience an optical illusion. ?5. All new-build Boeing airplanes are fitted

35、 with coated windshields. F F T T T 12 How to Increase the Chances of Survival ? According to airline industry statistics, almost 90% of airline accidents are survivable or partially survivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say

36、 that you should read and listen to safety instructions before takeoff and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechansim of your belt operates. During takeoffs and landi

37、ngs you are advised to keep your feet flat on the floor. Before takeoff you should locate the nearest exit and an altemative exit, count the rows of seats between you and the exits so that you can find them in the dark if necessary. ? In the event that you are forewarned of a possible accident, you

38、should put your hands on your ankles and keep you head down until the plane comes to a complete stop. If smoke is present in the cahin, you should keep your head low and cover your face with napkins, towels or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew commands and do not take personal belongings with you. Do not jump on escapeslides before they are fully i