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BEC高级学员应知应会的词汇(01)abandonrate挂断率(衡量客户服务质量的指标之一,计算方式为:拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比)例:Bychoosingtherighton-holdmusic,thecompanyhasreducedabandonrateby50%.absenteeism旷工,缺勤例:Improvementsinworkingconditionshelpedtoreducelevelsofabsenteeism.absoluteinterest绝对产权,绝对权益例:Thecompanyhasanabsoluteinterestinthebuilding.academicintelligence学术方面的才智例:Phrasessuchassolvesproblemswell,displaysinterestintheworldatlarge,acceptsothersforwhattheyare,admitsmistakes,isgoaloriented,andconverseswellsuggestthatpeoplefocusontheworldlysideofintelligence,asopposedtojustacademicintelligence.academicsmarts学术方面的才能例:Itsnottheusualwayofthinkingaboutit-academicsmarts-IQacceleratedlearning速成学习例:Acceleratedlearningshowsthatlanguagelearninganbefast,effectiveandenjoyable.access1使用,享用权例1:Accesstothesefilesisrestricted.2:Studentshavefreeaccesstothelibrarysscientificliterature.access2进入例:ItsacquisitionofthegroupwillallowittogainaccesstoFrancesrailwaybusiness.accessfee使用费例:Theyhavecuttheaccessfeelong-distanceproviderspaytolocalphonecompanies.accessories装饰品,首饰,衣饰例1:Iwouldliketothankyoufortheinterestyouexpressedinourrangeofchildrensandteenagefashionsportswearandaccessories.例2:AsPotter-maniasweepsthenation,addamagicaltouchtoyourmobilewiththesefunHarryPotter-themedphoneaccessories.accessoryapartment附属房(个人独立住宅中供出租的多余房屋)例:Inothercountries,accessoryapartmentsarenotjusttoleratedbutencouratged.BritainandGermany,forinstance,offertaxbreakstohomeownerswhorentoutportionsoftheirhouses.accidentfrequencyrate意外伤亡事故频率(按每百万工作小时计)例:Stepsarebeingtakentocutdowntheaccidentfrequencyrate.accidentreportbook事故记录本accommodation1适应性调节例:Legislationrequiresemployerstomakereasonableaccommodationsforthehandicappedinhiringandotherways.accommodation2(应急的)短期贷款例:Weregoingtorequestashort-termaccommodationsfromthebanktocoverthesepaymentsuntilwecanfindotherfundsaccommodationaddress临时通信地址例:Pleasewritetomyaccommodationaddress.account1账户例:Whenthedebtiscleared-asitmustbebythetimethecustomerretires-andtheaccountgoesintocredit,itwillattractinterestatabout5percent.account2客户,生意往来关系例:Thefirmisoneofourmajoraccounts.accountancy会计工作例:Toher,accountancywasameanstofindoutaboutbusinessandbepaidatthesametime.accounts1账目例:Thefinancialdirectorwasaccusedoffalsifyingthecompanyaccounts.accounts2会计部门即accountsdepartment例:Sheworksinaccounts.accountsmanager会计部经理accountspayable应付账款例:Accountspayableiscreatedwhenafirmdealswithsupplierswhoextendcredit.accountsreceivable应收账款例:Assetsincludecash,accountsreceivable,inventory,propertyandequipment,andpatents.achievable切实可行的,可达到的例:Yourobjectivesshouldberelevanttothejobyouhaveappliedforandachievable.Achillesheel原意为阿基里斯的脚踵,引申为致命弱点例:However,anAchillesheelcanusuallybefoundthatallowstheheadhuntertopersuadethemthattheyare,infact,wantingtochange.acidtest决定性的考验例:Theacidtestiswhetherornotsomebodywillactuallybuytheproduct.acquire购入,取得所有权例:ThisisCussonsnewlyacquiredfactoryinPoland.acquisition收购例:Theacceleratedrateofglobalisationhasleftcompaniesdesperatelyseekingoverseasacquisitionsinordertoremaincompetitive.across-the-board全面,全体例1:Theyhavedecidedtoincreasepricesby4%across-the-board.例2:Tosavemoney,identifycurrentproblems,andmaketheoldcompanymoredfficient,thenewpresidentorderedanacross-the-boardexaminationofexpendituresandoperationalproceduresineverydepartment.actionfigure(仿真)玩具人,活动人activewear运动服例:Laurenhasbeenmakingactivewearandbasicslikejeansandleatherjacketsforalmostaquarterofacentury.activity经营项目,经营业务例:ThemainactivitiesofthecompanyaremanufacturingcomputercomponentsanddirectretailingtoconsumersactofGod不可抗力,天灾,亦作forcemajeure.例1.Privatehouseholdersorbusinessmeninsureagainstburglary,lossordamagebyvandalismoractsofGod.例2.TheinsurancepolicydoesnotcoveractsofGod.actuals实际数字(相对于估计的数目)例:Thesearetheactualsforlastyearsturnover.actuary精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性,估计保险风险和费用)例:Actuariesspendtheirtimeworkingoutwhetherornotanaccidentwillhappenandhowmuchitwillcostifitdoes.adaptation重新打造以适应本土化例1:Adaptationmayneedtobemadeinbranding,labeling,andpackagingoftheproduct.例2:Potentialriskreferstothelevelofadaptationrequiredtoenterforeignmarkets.addedvalue增加值,增值例:AnimportantaspectofmarketinggoodslikeCDplayersandtelevisionsispossibleaddedvalue,suchasfreevideosorCDs.addition(某一产品系列中的)新增产品例:TheKR700isthelatestadditiontoourrangeoffaxmachines.AdditionalBenefitFunding附加福利基金(专款)例:YouwillbeabletouseasmuchasyoulikeofyourAdditionalBenefitFundingtobuybenefits.add-on附加装置(可以是硬件或软件,目的为改进或增加功能),附加部分,亦作add-in例1:Itsbettertouseacomputerwithadd-on/in.例2:Variousadd-ons/inscanbepurchasedtoincreasetheoutputofthemachine.address1满足(需求)例:Everyeffortismadetoaddresscostomerneeds.address2作正式讲话,发表演说,向汇报例:ThemediarelationsmanageraddressedshareholderspriortothecompanysmergerwithaSwedishcompany.address3处理,解决例:Inanattempttoaddressthisproblem,majorbanksareabouttoofferstart-uppackagestoassistnewbusiness.addressbook通讯簿例:Mkesureyouhaveeverybodysnameinyouraddressbook.addressingmachine通讯地址打印机adjoiningbedroom(两间毗连的)套间administrationcharges行政管理费,亦作administrationfees例:Ifyourejuststartingup,manybanksofferspecialpackageswithnoadministrationchargesforthefirstyear.administrativeexpenses行政管理费用例:Thesecretaryssalary,andexpensesincurredintheofficeareshownasadministrativeexpenses.adultday-carecentre成人日托服务中心例:Adultday-carecentres,whichprovidesupervisioninagroupsettingforagedordisabledpeoplewholiveathome,havemultipliedtenfoldinthepastdecade.好了,今天就不唱歌了,上自习去了advance预付款,垫款例:Iaskedforanadvanceonmysalary.advancedorders预订货量例:Thedevelopmentofthegamehastakentwoyearsbutadvancedordersareimpressive.advancement进步例:Businessesestablishedinforeigncountriesshouldcontributetothesocialadvancementofthosecountries.advancepublicity前期宣传例:Theproducthassoldwellconsideringitwasnotgivenmuchadvancepublicity.advancereservationclerk(酒店)客房预订接待员advantageous有利的例:Applicantswithabackgroundinengineeringorprocessingwouldbehighlyadvantageous.adversarialrelationship长期敌对关系,长期关系紧张例:Topmanagementcalledonthecompanysdivisionheadstostartactinglikemembersofthesameteamratherthandisplayinganadversarialrelationship.advertisingagency广告公司例:Youneedtoemployanadvertisingagencytocreateaproductimage.advertisingbusiness广告业例:Dentsuisintheadvertisingbusiness.(Dentsu日本电通公司)advertisingcampaign广告宣传活动例1:Ifoneadvertisesexcessively,theadvertisingcampaigncouldsufferfromwearout.例2:Theautomobilecompanycreatedamassiveadvertisingcampaigntoincreaseinterestinitsnewelectriccars.advertisingconsultancybusiness广告咨询公司例:Henowplanstosetuphisownadvertisingconsultancybusiness.advertisingselection广告甄选(法)例:Adervertisingselection,whichisplacinganadvertisementinnewspaperormagazine,ismostsuitableforthosevacancieswhichdonotrequireparticularlyhighlevelsofspecialisedknowledge.advicenote通知单(供货商给收货人,列明货物性质、数量、运输日期及方式等)例:Wehavereceivedanadvicenoteforthegoodsweordered.advid自荐录像带(拟考大学或求职的人将自己的专长或优点录制在录像带上供学校或聘用单位考虑录取或录用)advisoryboard咨询委员会例:Youwillbenefitfromestablishinganadvisoryboardofexperiencedbusinesspeoplewhocanguideyouthroughthegrowthprocess.advisoryservice咨询服务例:T(车辆等)流线型的例:Weloweredthefrontendformorevisibility,andsoftenedthelinesforamoreaerolook.affiliation1联营公司例:Wehaveanumberofaffiliationsthroughoutthecountry.affiliation2附属机构例:Pleaseputyourname,addressandaffiliation.affinity(group)card团体(组织)卡(志为具有共同背景或是联系的个人群体,如人事相同专业、校友或退休人员组织等共同使用的信用卡)after-careservice售后服务例:Makesurethatthecompanyyoubuyfromcanofferacomprehensiveandconvenientafter-careservice.after-salesservice1售后服务(常用于汽车、电脑、家用电器等耐用消费品)例:Weoffafullafter-salesservice.after-salesservice2售后服务中心例:ManylargecompaniesinShanghaihavegearedthemselvestotheinternationalconventionsandsetupafter-salesservicesacceptingrepairsanddealingwithcustomerscomplaints.after-saleswarranty售后保单againstallrisks保全险例:Thesearegoodsinsuredagainstallrisks.agency代理行,经销处,公众服务机构,代理公司,中介公司例:Thefirmhasagenciesallovertheworld.agencyrecruitment通过职业介绍所招聘例:RecruitmentintheUKisdividedintoagencyrecruitment,advertisingorexecutivesearch.agenda议程例:Anagendaisalistofthingstodiscussatameeting.agent1代理商,代理人例:Heisanauthorizedagentforalargeinsurancecompany.agent2作用力例:Webelievethatbusinesscanbeapowerfulagentforsocialchange.aggressivepolice-styleinterviewtechnique咄咄逼人的警察审犯人式的面谈方式例:Hedoesnotsuggestanaggressivepolice-styleinterviewtechnique,butinsiststhatcloseinspectionofacurriculumvitaeisabsolutelyessential.aggressivereporting乐观高估的财务报告例:Somefinancialstatementstendtoincreaseincome(aggressivereporting),othersdecreaseincome(conservativereporting).agribusiness企业化农业,家业综合企业例:Heworksforanagribusinesscompany.agro-industry(化肥制造、仓库建筑等)农用工业例:Thesemajorsectorsaretelecomms,IT,agro-industryandwhatistermedwelfare.airfreightoperator空运公司例:Thisairfreightoperatorhasnotravelservice.airline航空公司例:Iflewwithmyfavouriteairlineasalways.airlinebusiness航空业务例:CathayPacific(国泰航空公司)isintheairlinebusiness.OK,somuchfortodayairlines航空公司(多用于航空公司名称中)例:EnglishRoyalDutchAirlines(均大写)airmiles里程奖亦作air-milesawards例1:Theattractionofairmilesiseasytounderstand.例2:Air-milesawardsforfrequentflyersareoneofairlineservices.airtime通话时间例:Traditionally,cellar(此处应为cellular,谢谢千千提醒)usershavepaidtheairtimeforincomingcallsaswellasoutgoing.airways航空公司(主要用于航空公司名称中)例:BritishAirwaysalcometer酒精检测仪(通过检查呼吸测出血液中酒精含量的仪器),亦作Breathalyzer,drunkometer例:Weareempoweredtostopanymotoristforroutinereasons,andwecanaskthemtoblowintotheAlcometerifwethinktheymightbeoverthelimit.all-expenses-paidtrip(由公司出钱的)免费旅行例:Torewardthetopsellers,thecompanyisofferingthemanall-expenses-paidtriptoLasVegasinAmerica.allotment配股例:Allotmenthasbeenmadebyrandomdrawbecauseofoversubscription.all-riskpolicy全险,综合险,全险保单例:Wehavetakenoutanall-riskpolicyontheelectronicequipment.alternative非主流的例:Coca-colaalreadyhas8percentofthealternativebeveragemarket.aluminumcan易拉罐,亦作ring-pullcan或popamalgamate合并例:Thetwofirmsareamalgamatingtoincreaseproductivityandsaverunningcosts.amenity1(常作amenities)便利设施;生活福利设施例:Thelarge17thcenturyhousehasbeentastefullyrenovatedandrefurbishedtoprovidealltheamenitiesofamodernconferencecenter.amenity2设施齐全的现代化福利生活区例:Thisareahasbeendevelopedintoanamenity.AmericanExpress美国运通信用卡例:Departure-taxstampscanbeboughtatairportsandpostofficeswithAustraliancurrencyorbyAmericanExpress,VisaorMasterCard.Americanplan美式酒店服务(提供住宿、一日三餐及一应服务),美式收费制(包括缮宿及一应服务费在内的旅馆收费制)例:Americanplaninclu

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