志愿者管理案例分析.ppt

1、Managing basic needs, practical assistance, information, personal support角色的灵活性，基本需求，实际帮助，信息，个人支持,Cyclone Larry Key Lessons飓风拉里-主要教训,Key Lessons 主要教训 Community expectation社区期望值 Volunteer expectation志愿者期望值 Flexibility灵活性 Integration/partnership整合/伙伴关系 Harnessing local capacity利用地方资源 Development/learn

2、ing opportunity发展/学习机会 Availability/impact on ongoing services实用性/对持续服务的影响 Training/understanding培训/理解 Suitability/appropriateness可持续性/合适性 Flexibility/leadership灵活性/领导力,Volunteers - Key requirements (General)志愿者-主要要求（基本）, Comprehensive information flow and updates全面的信息流通和更新 Flexibility in roles and

3、duties based on needs根据需要，角色和职务要有灵活性 Good briefings好的简报 Ongoing support by colleagues and management regular checking and communication同事和管理着的不断支持-经常检查和沟通 Knowledge about the effects of stress and how to recognize signs of burnout对压力的了解，并知道辨别筋疲力尽时的征兆 Attention to demobilisation and graduated disenga

4、gement注意离开和慢慢退出 Operational debriefings运作报告 Ongoing support offered upon return在回来后提供持续支持 Adequate time for rest, rejuvenation and reconnection with personal-social contexts足够的时间来休息，恢复活力，重新 建立个人的社会关系,Volunteer management志愿者的管理,Key considerations主要因素 Which agencies will provide volunteers?什么机构会提供志愿者

5、Will spontaneous volunteers be used?自发的志愿者有用吗？ If so, how will they be engaged?如果是，怎样让他们参与？ What roles will volunteers play?志愿者的角色是什么？ Who will coordinate volunteer involvement?谁来协调支援的参与介入？ What training is required?需要的培训是什么？ What equipment and resources are required?需要的社别和资源是什么？ How will volunteer

6、teams be formed and mobilised?怎样建立和掉工志愿者的队伍？,Volunteer Briefing志愿者总结,Key information for volunteers为志愿者提供的主要信息 Background/Context of situation环境背景介绍 Role/Responsibilities角色/职责 Sites/Places you may be working可能会工作的地方地点 Accommodation住宿 Travel & deployment arrangements旅行/调度安排 What to bring需要带的物品 Personal needs个人需要 Communication通讯 Practical needs实际需要 Wha