转变观念.ppt

1、Toolbox Concept,To be effective you must have tools Sufficient Tools 足够的工具 Mastery of the Tools 掌握工具 Application of the Tools 应用工具,How many tools have you got in your toolbox?,Speak With Precise Data,Avoid argument and conflicts Enable easy identification of solutions World class professionalism,7 S

2、teps Problem Solving Methodology,Define the Problem,确定问题,1,Current Situation,现状分析,2,Cause Analysis,原因分析,3,Solution,解决问题,4,Check Results,检查结果,5,Standardization,标准化,6,Next Steps,长远计划,7,Structured Problem Solving Methodology Accelerate our Ability to Find Root Cause Solutions 结构化解决问题的方法 加速我们找到解决根本原因的能力

3、,Structured Problem Solving,8 Behavioral Changes Needed,Application of the 8 Behaviors Brings Rapid Success!,7 QC Tools,Leverage the 7 QC tools in data analysis,Your Transformation Journey,Paradigm Shift 角度转变,8 Behavioral Changes 改变8种行为,Toolbox Concept 工具箱观念,Speak With Data 4 Steps 用数据说话四大步骤,7 Steps

4、 Problem Solving 解决问题七大步骤,7 QC Tools QC七大手法,Master Database 掌握基础数据,Master EXCEL 熟练EXCEL,Improve Presentation 改善报告,Master PowerPoint 熟练 PowerPoint,Know Your Process Deeply 深刻的了解流程,Master Deployment Flowchart 熟练展开流程图,Practice Gemba Kaizen 现场改善实践,The BEST Way to Get Better,Business Excellence through S

5、peed & Teamwork,Organization Success,Competent People 有能力的人,Capable Processes 可行的流程,Satisfied Customers 客户满意,Financial Results 财务结果,Recruit Capable People & Train and Coach Our People 聘用有能力的人和培训指导我们的人,Develop Capable and Robust Processes 开发可行的完美流程,5 Why,The 7 Habits,Gemba Kaizen,Go to genchi, check

6、the genbutsu, take immediate actions, root cause Solution 去生产现场，了解现况现物，立即采取行动，解决根本问题,Gemba 现场,Genchi 现地,Genbutsu 现物,Principle of Objective Setting,S. M. A. R. T.,Time Management Matrix,URGENT 紧急,NOT URGENT 非紧急,IMPORTANT 重要,NOT IMPORTANT 非重要,Immediately productive activities 立有成效的活动 Problems 问题 Crisi

7、s 危机 Productive meetings 有成效的会议 Deadlines工作 限期,I,Interruptions in work 工作中的停顿 Mail, Some reports 电邮, 报表 Non productive meetings 无结果的会议 Many popular activities 喜爱的活动,III,Preparation 准备工作 Prevention 预防措施 Values Clarification 明确价值观 Planning 计划 Relationship Building 建立关系 Empowerment 授权,II,Time Wasters 费时之事 Some mails 非关重要的电邮 Some phone calls 非关重要的电话 Many pleasant activi