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1、.,1,.,2,Empowered, Knowledgeable Employees,Reduced Overhead,Collaboration tools Self-service applications,Universal Access to Information Corporate Communications,Streamlined Resource Management Administration,Electronic Support Just in time learning Expert Triage,.,4,44.9%,2.3%,9.4%,15.9%,15.4%,12.

2、3%, , , ,: ,.,5,eBiz Service & Solutions,10%,15%,20%,55%,2004,Web Service & Solution,eBiz Consulting,SI Service & Solution,Network Integration,.,6,2004 1 ,10,000,20,000,Solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),ERP CRM/DW KMS/GW EDMS WCMS Mailing Community B2B FAX,

3、(: ),.,7,2002,2003,2004,2005,2006,( : ),5,000,6,800,5,500,8,000,6,500,5,500,Extension,Front end,Back end,B2C / e-Community / Cyber IR Web Business / e-Marketing,System (HW) / Network(LAN,WAN) Solutions / Applications, ,9,000,5,000,4,500,7,500,2004 ,Product,.,8,2004,IT ,IT,100 90 80 70 60 50 40 30 20

4、 10 0,240 200 160 120 80 40 0,143,1,2,3,4,5,6,7,8,9,10,11,133,154,157,147,157,154,153,171,190,186,IT,(:),: ,34.7,27.7,20.8,12.9,16.2,10.0,18.2,27.4,26.7,31.3,24.7,.,9,Web Agency Service Domain,Web Building,Web Solution,Web Consulting,Web CI Web Design Web application,e-Business Consulting Market Ana

5、lysis,.,10,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer, , Order Fulfillment ,e-Business Value Chain,.,11,eBiz Total Service,eBiz Strategy,eBiz Operation,eBiz Consulting,Planning,Contents,Solution,Marketing,eBusiness Integrator,eBiz Building,eBiz total service,.,12,PACS,ER

6、P,CRM,EIP,Mailing,B2Emall,Integration Developers,Web Service,Enterprise Solution,Business Fields : SI Development & Solutions,.,13, Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web Log Data,Data Base,Transaction Data,Customer Profile,.,14,SM MU,SI MU,NI MU,R&D MU,eBiz Total Serv

7、ice,eBiz Total Service,.,15,E-Mail,EDMS,GW,KMS,2( ),ERP,1 ( ),CRM,SCM,E-Planning,Office Management System,.,16,Customer A,Customer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz Solutions & Service,Internet Area BSP Area SI Area NI Area,.,17,eCRM,W

8、CMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,Network Integration Automation System Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI Area,eBiz Solutions & Service,Web SI Area SI Area NI Area System

9、 Area,.,18,SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area,SI Business Area,SI consulting SI development SI management N/W management New technology,Network Integration - Network Consulting - Network Integration - Network Management,.,19,CRM,Forecasting, Opportunity Mana

10、gement, Configuration, Generation ,Forecasting, Customer Care Spare Management ,Forecasting Personalization Campaign Management Marketing Encyclopedia,ERP,CMS,SCM,EIP,eStrategy,Solution & Service - SI Development & Solutions,Marketing,Sales,Services,.,20,Internet Area BSP Area SI Area NI Area,55%,15

11、%,20%,10%,eBiz Solutions & Service,Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting,e-Solution/ e-Infra/ e-Infra,SI consulting & management,Network Integration / Automation System,IT development & management,.,21,SCM,CRM,e

12、-Supply chain Management,e-Customer Relationship Management,E-biz transformation,System,- , - ,- - Supply Chain ,ERP/EIP,e-Business Perspective,.,22, 2, ,.,23, 2,3. ,2. ,4. ,5. ,6. ,1. , 2, , (), / , : 100 / : 10, / (),.,24,Strategy,Contents,Solution,Brand A,Brand B,() ,Ebiz , , ,Brand C,Summary,- ,

13、Integration Branding & Identity,.,25,Supplier,Customer,eCompany,Partner,Stockholder,Employee,IPS SCM,IRM PRM,e-Marketing,GW+KMS EDMS,Buy Side,Sell Side,ERP EIP,e-Business Sector & Solutions,.,26,Publish,Interact,Transact,Integrate,Customer Information Access HSE Communication,Customer and Technical

14、Support Supplier Relationship Management,Electronic Order to Cash Electronic Procurement Supplier Bidding & Selection,Integrated Planning and Forecasting Integrated Plant Management,: ,e-Business _Fulfill Demand,.,27,e-Business ,Convergence,Industry Transformation,Value Chain Integration,Channel Enh

15、ancement, : PwC,eBiz Transformation,.,28,KMS,EIS,EDMS,Non-formal Information,Enterprise Knowledge/Information Portal,Solution & Service - SI Development & Solutions,GW,EKP-EIP,How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWa

16、re,(ERP),(CRM),(SCM) gathered in single screen?,SCM,CRM,ERP,.,29,Electronic Decision Making,E-mail,E-board,Schedule Management,MIS,Name Card Management,Career Management,Human Relationship Management,Survey,messenger,Solution & Service - eagleOffice,GW eagleOffice,.,30,Defense Defense, the Agency fo

17、r national security institution etc.,Finance Bank, Insurance, Security, Credit Card, Investment Trust etc.,Chemistry Petrochemical, heavy chemical/ explosive/energy etc.,Service Distribution /service/leisure/ educational institution etc.,Public sector Government organization/ government investment i

18、nstitution etc.,Industry Machine, construction, assembling, equipment etc.,SI MU Business Fields,Business Fields : SI MU,.,31,Company Organization,Company,Organization,eBiz Solution,Consulting,Internet Biz,System,Solution Mu,R&D MU,Planning MU,INFRA MU,.,32,Organization,.,33,Channel Enhancement,Value Chain Integration,Convergence,Industry Transformation, , Win-Win, (: ) , , ,: PwC, eBusiness ,.,34,Knowledge Management,e-Commerce services,CRM,ERP,SCM,Business Intelligence,enablement Service,Web + IT Integration,Business Value,Technology Value,Customers,: IBM,e-Business Perspective,Suppliers

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