标准解读

《GB/T 45502-2025 服务机器人信息安全通用要求》是一项国家标准,旨在为服务机器人的设计、制造及使用过程中提供一套信息安全的基本指导原则和技术要求。该标准覆盖了从硬件到软件的全方位安全考量,确保服务机器人在各种应用场景下能够有效抵御潜在的安全威胁,保护用户数据隐私与系统安全。

首先,标准明确了服务机器人信息安全的基本框架,包括但不限于物理安全、网络安全、数据安全以及应用安全等方面。其中,物理安全主要关注于防止未经授权访问或损害机器人实体;网络安全则侧重于保障机器人在网络环境中的通信安全,防止信息泄露、篡改或非法获取;数据安全强调对存储和处理的数据进行加密、备份等措施以保证其完整性、保密性和可用性;而应用安全则是指通过合理的设计来避免应用程序层面可能出现的安全漏洞。

其次,对于服务机器人而言,身份认证机制也是至关重要的一环。标准提出应采用强密码策略、多因素认证等方式加强用户登录验证过程的安全性,并且推荐使用数字证书或其他形式的身份标识来增强设备间的相互信任关系。

此外,《GB/T 45502-2025》还特别强调了隐私保护的重要性,要求制造商和服务提供商必须遵守相关法律法规,在收集、处理个人敏感信息时需获得用户的明确同意,并采取适当的技术手段如匿名化处理等来减少个人信息暴露风险。

最后,为了应对不断变化的安全形势,标准鼓励企业建立健全的信息安全管理体制,定期开展风险评估与应急响应演练,及时发现并修复系统中存在的安全隐患。同时,也提倡加强行业内外交流合作,共享最佳实践案例,共同推动整个服务机器人领域向更加安全可靠的方向发展。


如需获取更多详尽信息,请直接参考下方经官方授权发布的权威标准文档。

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文档简介

ICS25.040.30

CCSJ28

中华人民共和国国家标准

GB/T45502—2025

服务机器人信息安全通用要求

Generalrequirementsforinformationsecurityofservicerobots

2025⁃03⁃28发布2025⁃10⁃01实施

国家市场监督管理总局

国家标准化管理委员会发布

GB/T45502—2025

目次

前言··························································································································Ⅲ

1范围·······················································································································1

2规范性引用文件········································································································1

3术语和定义··············································································································1

4缩略语····················································································································2

5系统构成·················································································································2

5.1系统架构···········································································································2

5.2架构安全···········································································································2

6信息安全功能···········································································································3

6.1具体功能···········································································································3

6.2主机系统安全功能·······························································································3

6.3操作终端安全功能·······························································································3

6.4后台管理系统安全功能·························································································3

7信息安全要求···········································································································4

7.1主机系统安全·····································································································4

7.2操作终端安全·····································································································5

7.3后台管理系统安全·······························································································6

8测试方法·················································································································8

8.1主机系统安全·····································································································8

8.2操作终端安全····································································································10

8.3后台管理系统安全······························································································12

附录A(资料性)信息安全防护能力分级··········································································14

参考文献····················································································································15

GB/T45502—2025

前言

本文件按照GB/T1.1—2020《标准化工作导则第1部分:标准化文件的结构和起草规则》的规

定起草。

请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。

本文件由中国机械工业联合会提出。

本文件由全国机器人标准化技术委员会(SAC/TC591)归口。

本文件起草单位:中国软件评测中心(工业和信息化部软件与集成电路促进中心)、北京人形机器

人创新中心有限公司、中汽检测技术有限公司、烽台科技(北京)有限公司、北京猎户星空科技有限公

司、北京机械工业自动化研究所有限公司、北京云迹科技股份有限公司、七腾机器人有限公司、福建汉

特云智能科技有限公司、灵动智能机器人(河南)有限公司、锐趣科技(北京)有限公司、唐山清峰科技有

限公司、赛迪检测认证中心有限公司、上海钛米机器人股份有限公司、乐聚(深圳)机器人技术有限公

司、浙江大学、北京邮电大学、重庆凯瑞机器人技术有限公司、武汉理工大学、中国科学院沈阳自动化研

究所、广州机械科学研究院有限公司、新石器慧通(北京)科技有限公司、北京三快在线科技有限公司、

深圳市优必选科技股份有限公司。

本文件主要起草人:巩潇、梁学修、万彬彬、任容玮、曹懿莎、富显雯、苏永梓、吴璇、杨秋影、孙逊、

支涛、朱冬、陈文强、李向明、黄维、尹啸峰、雷城炜、李梦玮、崔登祺、潘晶、孙冬冬、程鹏、李剑、张杰、

刘冰艺、李志海、辛强、曾文达、李祖桥、王金芝、唐剑、马延辉、雷承霖。

GB/T45502—2025

服务机器人信息安全通用要求

1范围

本文件规定了服务机器人信息安全要求和测试方法。

本文件适用于服务机器人信息安全的设计、实施、测评和加固。

特种机器人和医疗机器人参考使用。

注:本文件适用于各类服务机器人,主要包括个人/家用服务机器人和公共服务机器人。

2规范性引用文件

下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中,注日期的引用文

件,仅该日期对应的版本适用于本文件;不注日期的引用文件,其最新版本(包括所有的修改单)适用于

本文件。

GB/T12643—2025机器人词汇

GB/T25069—2022信息安全技术术语

GB/T35273信息安全技术个人信息安全规范

3术语和定义

GB/T12643—2025和GB/T25069—2022界定的以及下列术语和定义适用于本文件。

3.1

服务机器人servicerobot

个人使用或专业用途下,为人类或设备完成有用任务的机器人。

注1:个人用途的任务包括物品的处理或提供、运输、身体的支撑、提供指引或信息、梳理、烹饪和食物处理,以及清洁。

注2:专业用途的任务包括检查、监控、处理物品、人员运输、提供指导或信息、烹饪和食品处理,以及清洁。

[来源:GB/T12643—2025,3.7]

3.2

调试接口debuginterface

预留用于机器人开发、维护、诊断等的物理接口。

3.3

操作终端operatingterminal

在移动中使用的与服务机器人交互的计算机设备,具有能够提供应用程序开发接口的开放操作系

统,

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