民航运输服务曲茹课件

民航运输服务主讲人

曲茹

主

讲：

曲

茹Lecturer:QuRu机舱娱乐

In-flightEntertainmentTeachingObjectivesMasterkeyexpressionsofin-flightentertainment.

Learnhowtoentertainonboard.Realizein-flightentertainmentmakespassengersrelaxed.KeypointDifficultpoint—LuciusSenecaModerateentertainmentcanrelaxpeople'smood,edifypeople'ssentiment.ENTINEREnquireThechoicesExpressResponse

InplaceofHowtoentertainpassengersonboardTATakealook

entertainment

[ˌentərˈteɪnmənt

]

n.娱乐

magazine[ˈmæɡəziːn]

n.杂志

local

[ˈloʊk(ə)l]

adj.当地的

seatpocket

[ˈpɒkɪt]

v.

椅背上的置物袋

switch

[swɪtʃ]

v.

调换view

[vjuː]

n.

风景

bother[ˈbɒðə(r)]v.

打扰

headphone[ˈhedfəʊn]n.耳机

WordsandExpre-ssions

Listentothedialogueandfillintheblanks.P:Excuseme,Miss.Doyouhaveany_______?CA:Yes,madam.Wehavein-flight________andsomelocal_________.Whichwouldyou_________?P:A_______ofin-flightmagazine,please.CA:You’llfinditintheseatpocketinfrontofyou.Checktheanswers.P:Excuseme,Miss.Doyouhaveany____________?CA:Yes,madam.Wehavein-flight____________andsomelocal___________.Whichwouldyou__________?P:A_______ofin-flightmagazine,please.CA:You’llfinditintheseatpocketinfrontofyou.entertainmentsmagazinesnewspapersprefercopyDoyouhaveanyentertainments?请问有什么娱乐吗？EN：

Enquirethewayofentertainment

询问娱乐方式Yes,madam/sir.有的，女士/先生。Wehavein-flightmagazinesandsomelocalnewspapers.

我们有机舱杂志以及一些地方报纸。T：

Theentertainmentchoices可选娱乐方式

Whichwouldyouprefer?您要选哪个？Youhaveachoicewith20movies,6televisionchannels,9audiochannelsandover30classicPCgames.

我们有20部电影、6个电视频道、9个音频频道以及30多个经典电脑游戏供您选择。

Acopyofin-flight

magazine,please.请给我一份机上杂志。E：

Expresspreference表达个人偏好

Acopyoflocalnewspaper，please.请给我一份当地报纸。Onthebackoftheseatinfrontofyou,youwillfindascreen.在您前面座椅背后，您会发现一个屏幕。

You’llfinditintheseatpocketinfrontofyou.您可以在您前面座椅背后的口袋里找到。R：

Responsetothepassenger回应乘客

Watchthevideoanddecidetrueorfalse.1.Thewindowshadeisgood.()2.TheflightattendantmovesthepassengertoRow18SeatB.()3.Thisisthepassenger’sfirstflight.()

Checktheanswers.1.Thewindowshadeisgood.()Video:Thewindowshadeisbroken.2.TheflightattendantmovesthepassengertoRow18SeatB.()Video:TheflightattendantmovesthepassengertoRow38SeatB.3.Thisisthepassenger’sfirstflight.()

FFTThisismyfirstflight,andIwanttobeabletoseeeverything.这是我第一次乘坐航班，我想看到所有的风景。

WoulditbepossibletoswitchseatssoIcanhaveawindowwithaview?是否可以给我换个座位，让我靠窗看风景？TA：

Takealookattheview

看风景

Watchanothervideoandfillintheblanks.F:IsthereanythingelseIcan____________you?P:Actually.CouldI_______________youforanotherpairof_____________?TheonesIhavearen’tworking.F:I’msorryforthe_______________.I’llberightbackwiththose.Thereyougo.Ihopethesewillworkallright.P:Thanks.I’mlookingforwardto_____________afilmonthein-flightentertainmentsystem.Wait,itseemsthatthesystemisnot_________________.F:Really?Letmeassistyou.P:Thanksalot.Checktheanswers.F:IsthereanythingelseIcan____________you?P:Actually.CouldI_______________youforanotherpairof___________________?TheonesIhavearen’tworking.F:I’msorryforthe____________________.I’llberightbackwiththose.Thereyougo.Ihopethesewillworkallright.P:Thanks.I’mlookingforwardto___________________afilmonthein-flightentertainmentsystem.Wait,itseemsthatthesystemisnot____________________.F:Really?Letmeassistyou.P:Thanksalot.getbotherheadphonesinconveniencewatchingrespondingCouldIbotheryouforanotherpairofheadphones?TheonesIhavearen’tworking.麻烦您帮我换一副耳机好吗？我这副耳机是坏的。IN：

Inplaceofheadphones更换耳机I’msorryfortheinconvenience.I’llberightbackwiththose.

很抱歉给您带来不便。我马上去拿。ENTINEREnquirethewayofentertainment询问娱乐方式

The

entertainmentchoices可选娱乐方式

Expresspreference表达个人偏好Responsetothepassenger回应乘客

Inplaceofheadphones更换耳机

HowtoentertainpassengersonboardTATakealookattheview

看风景

我们有机上杂志和一些当地报纸。

Wehavein-flightmagazinesandsomelocalnewspapers.您选择哪个？Whichwouldyouprefer?1234请问有什么娱乐吗？

Doyouhaveanyentertainments?.请给我一份机上杂志。Acopyofin-flightmagazine,please.您可以在您前面座椅背后的口袋里找到。

You’llfinditintheseatpocketinfrontofyou.请给我一份机上杂志。Acopyofin-flightmagazine,please.

是否可以给我换个座位，让我靠窗看风景？WoulditbepossibletoswitchseatssoIcanhaveawindowwithaview?？568麻烦您帮我换一副耳机好吗？CouldIbothe