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供应商调查评分表(QSA)suppliersurveyscale(QSA),,,,,,,,,,,,,,,,

供应商名称:Suppliername,,,,,,,"自评分数Self-reportedscores

",,分数fraction,0.00,光,,,供应商supplier,,

,,,,,,,自评得分Self-ratingscores,,调查得分Thescoresinthesurvey,0,承认Admit,确认Affirm,作成Create,承认Admit,确认Affirm,作成Create

,,,,,,,项目总分Itemtotal,,项目总分Itemtotal,146,,,,,,

供应物料:Thesupplymaterials,,玻璃盖板,,,,,调查日期Datesurvey,,,,,,,,,

"备注:1.分数=实际得分/项目总分X100Remarks:score=actualscore/itemtotalX100

2.文件完整,100%满足标准,得""2""分;文件较完整,部分满足标准,得""1""分;无文件,无执行,得""0""分;得""0""与""1""分时,需在备注栏内注明不符合事项,并开立不符合报告(见《供应商不符合项跟进表》)Fileintegrity,100%meetthestandards,""2"";thefileiscomplete,canmeetthestandard,""1"";nodocuments,noenforcement,""0"";""0""and""1""points,shouldbespecifiedintheremarkscolumnnonconformity,andopendonotaccordwiththereport(see""supplierNon-conformancetracking"")

3.当该项不适合供应商时,请在得分栏填上N/A,且不会计入总分中;(“*”)为关键项,若稽核调查评分表其中任何一项(“*”)得分“0”分,本次稽核供应商结果为不合格.Whentheitemisnotsuitableforthesupplier,pleasefillinthecolumnN/A,anddonotcalculateinthetotalscore;Theitemmarked""*""isakeyitemandasupplierwillbejudgedunqualifiedifanyitemmarked""*""scoreszerointheaudit.",,,,,,,,,,,,,,,,

序号serialnumber,审核内容Auditcontent,,,,,,,,,,,自评得分Self-ratingscores,调查得分Thescoresinthesurvey,备注(相关说明及证据)Note(instructionsandevidence),,

,,,,,,,,,,,,,,,,,

1.目标方针Targetpolicy,,,,,,,,,,,,,,,,

1(*),"质量管理体系是否获得第三方认证?(符合ISO9001、ISO14001、TS16949或其它国际认可的质量管理体系)Isthequalitymanagementsystemaccessedbythethirdpartycertification?(ISO9001,ISO14001,TS16949orotherinternationallyrecognizedqualitymanagementsystem",,,,,,,,,,,2,,,,

2,"公司的产品、服务、经营和活动是否符合国际、国家及地方的法律法规,是否采取措施确保符合性?Dotheproducts,services,managementandactivitiesthecompanyaccordwithinternational,nationalandlocallawsandregulations?Isactiontakentoensurecompliance?",,,,,,,,,,,2,,,,

3,"公司是否有计划的实现经营愿景和策略目标,并应用关键绩效指标进行监控、评估和持续改善?Doesthecompanyplantoachieveitsbusinesstarget?Doesthekeyperformanceindicatorsbeusedformonitoring,assessmentandcontinuousimprovement?",,,,,,,,,,,2,,,,

4,是否有较文件化的质量手册对质量管理体系范围、结构、体系过程之间的相互作用进行详细的描述(含组织图)?Isthereadocumentedqualitymanualtospecifythescopethequalitymanagementsystem、theinteractionstructuralsystemindetail(includingorganizationchart)?,,,,,,,,,,,2,,,,

5,是否有形成文件的质量方针并在组织内各阶层得到有效的沟通和理解?Isthereadocumentedqualitypolicyandeffectivecommunicationandunderstandingatalllevelstheorganization?,,,,,,,,,,,2,,,,

6,是否建立清晰的可量测质量目标?并定期评审目标的达成情况和采取的行动改善?Istheclearandmeasurableobjectiveestablished?Doreviewthegoalsandtakeactiontoimproveperiodically?,,,,,,,,,,,2,,,,

2.内审管审,,,,,,,,,,,,,,,,

1,"是否有制定文件化的内部审核程序,对审核的策划、实施、报告审核结果、改善及记录保存的职责和要求做了规定?Aretheinternalauditproceduresdocumented?Dospecifytheauditplanning,implementation,results,improvementandrecord-keepingdutiesandrequirements?",,,,,,,,,,,2,,,,

2,是否按策划的时间间隔进行内部审核?是否从系统面对审核结果做出分析,以便于从系统面进行改善?Istheinternalauditsconductedatplannedintervals?Doanalyzetheauditresultsforimprovingsystematically?,,,,,,,,,,,2,,,,

3,"审核员的选择和审核的实施是否确保审核的客观性和公正性?如审核员不可以审核自己的部门。Istheobjectivityandimpartialitytheauditinselectinguditorsandconductingauditsachieve?Forexample,theauditorsshallnotaudittheirowndepartments.",,,,,,,,,,,2,,,,

4,"是否提供足够的资源(人力/设备/环境)来支持产品实现过程及内部的验证行动,如检验、测试、产品/制程的监控和评审?Doprovidetheadequateresources(human/equipment/environment)tosupporttheproductrealizationprocessesandtheinternalvalidationactions,suchasinspection,testing,monitoringandreviewproduct/process?",,,,,,,,,,,2,,,,

5,内审问题点的改善是否有效?是否经过验证?是否记录?Istheimprovementinternalauditproblemseffective?Whetheritisverified?Record?,,,,,,,,,,,2,,,,

6,是否定期进行管理评审,对组织的运行状况进行评估和采取改善措施?管理评审的记录是否保存?Doreviewthemanagementandoperationconditionstheorganizationregularly?Aretheimprovementactiontaken?Arethemanagementreviewrecordssaved?,,,,,,,,,,,2,,,,

7,管理评审是否包含以下输入:a.质量目标的达成;b.审核结果;c.顾客反馈;d.过程的业绩和产品的符合性;e.预防和纠正措施的状况;f.以往管理评审的纠正措施;g.可能影响管理体系的变更;h.改进建议等。Doesthemanagementreviewincludesthefollowinginput:aA.qualityobjectives;B.auditresults;C.customerfeedback;D.complianceprocessperformanceandproduct;e.resultspreventiveandcorrectivemeasures;F.correctivemeasurespreviousmanagementreview;g.thechangesrmayinfluencethemanagementsystemH.recommendationsforimprovement.,,,,,,,,,,,2,,,,

8,管理评审的输出是否包含以下方面有关的任何决定和措施:a.质量管理体系及其过程有效性的改进;b.与顾客要求有关的产品改进;c.资源需求。Theoutputmanagementreviewsincludeanydecisionsandactionsrelatedto:A.Theimprovementtheeffectivenessthequalitymanagementsystemandprocess.B.productimprovementrelatedtocustomerrequirements;C.resourcerequirements.,,,,,,,,,,,2,,,,

3.风险预防以及持续改善Riskpreventionandcontinuousimprovement,,,,,,,,,,,,,,,,

1,"是否有风险管理体系,对各类潜在风险进行识别、分析和控制,如:运营风险、质量风险?Isthereariskmanagementsystemtoidentify,analyzeandcontrolallkindspotentialrisks,suchas:operationalrisk,qualityrisk?",,,,,,,,,,,2,,,,

2,"最高领导者是否针对风险召开会议形成决议,决议有无可执行性?决议是否执行?Whetherthetopleadersformaresolutionfortheriskmeeting,whethertheimplementationtheresolution?Doestheresolutionperform?",,,,,,,,,,,2,,,,

3,是否有将失效分析和改善行动反馈给相关部门的制度(包括制造场地)Whethertherewillbefailureanalysisandcorrectiveactionsandfeedbacktotherelevantdepartmentsthesystem(includingmanufacturingsite),,,,,,,,,,,2,,,,

4,改善行动是否包括根本原因/临时措施/长期预防措施?纠正措施是否能够防止不良和类似问题的再发?Correctiveactionisincludingrootcause/temporarymeasures/long-termpreventivemeasures?Thenthecorrectiveactionstopreventadverseandsimilarproblems?,,,,,,,,,,,2,,,,

5(*),"是否有制度跟踪纠正措施执行状况?当改善行动的执行和进程不能满足要求时,是否采取进一步的行动?Whetherthesystemtrackingcorrectiveactionimplementationstatus?Whenthecorrectiveactionimplementationandprocesscannotmeettherequirements,whethertotakefurtheraction?",,,,,,,,,,,2,,,,

6,改善报告是否经相关负责人长官审批?所有的改善行动和结果处理是否进行文件化?Improvementthereportandwhethertherelevantresponsiblepersonexecutiveapproval?Allimprovementactionsandresultstreatmentaredocumented?,,,,,,,,,,,2,,,,

4.培训发展Trainingdevelopment,,,,,,,,,,,,,,,,

1(*),是否有应用于员工培训及考核机制的培训系统?是否保存培训记录(含培训计划)完整?Isthereatrainingsystemappliedinstafftrainingandassessment?Arethetrainingrecordssaved(includingtrainingprogram)?,,,,,,,,,,,2,,,,

2,所有从事影响产品质量的人员是否全部经过岗位资格认证?Allpersonnelengagedinthequalityproductshaveallpassedthepostqualification?,,,,,,,,,,,2,,,,

3,"所有岗位的上岗均有过岗前培训,并了解其岗位在体系中的作用,对组织产生的影响?Allthepositionspostshavebeenpreservicetraining,andtounderstanditspositioninthesystem,impactontheorganization?",,,,,,,,,,,2,,,,

4,"是否实施高级质量培训(如SPC、FMEA、Cpk、GaugeR&R、QC7Tools、QCC、6sigma工具等)?Istheimplementationadvancedqualitytraining(suchasSPC,FMEA,Cpk,Gauge,QC7,Tools,QCC,6Sigmatools,etc)?",,,,,,,,,,,2,,,,

5,是否有拓展培训和活动(如消防演习和组织游玩)Isthereanytrainingandtrainingactivities(suchasfiredrillandorganization),,,,,,,,,,,2,,,,

6,未按照培训计划实施的培训是否重新进行培训?是否规定培训参与率?是否有补训机制?Doesthetrainingcarriedoutinaccordancewiththetrainingplanberetrained?Doesthetrainingparticipationrate?Isthereatrainingmechanism?,,,,,,,,,,,2,,,,

5.文件管制与记录管理Documentcontrolandrecordmanagement,,,,,,,,,,,,,,,,

1,"是否建立文件控制程序?有没有以下文件的制定指南?包括:设计文件/技术规范、图面/制程控制文件/流程图和作业指导书?Isadocumentcontrolprocedureestablished?Thereisnotthefollowingguidelinesdocument:technicalspecification,designdocuments/drawings/processcontroldocuments/flowchartandoperationguidebook?",,,,,,,,,,,2,,,,

2,文件控制程序是否能够确保在所有使用文件的场所有相应文件的适当版本可用?Doesthedocumentcontrolproceduretoensurethatproperavailableversionsthecorrespondingfileusedinallfilesintheworkplace?,,,,,,,,,,,2,,,,

3,"是否建立文控中心,内外部文件是否分开管理?客户提供的文件(技术资料/图纸),管理是否符合要求(登记,标识,接收,更改,发放)?Doestablishthedocumentcontrolcenter?Aretheinternalandexternalfilesseparately?Isthemanagementtheprovideddocument(technicaldata/drawings)mettherequirements(registration,identification,change,receiving,issuing)?",,,,,,,,,,,2,,,,

4,"是否建立文件总表,以鉴定文件现行修订状态,该总览是否易于取得.?Doestablishafilelist,toidentifythecurrentrevisionstatusdocuments?Istheovervieweasytoobtain.?",,,,,,,,,,,2,,,,

5,质量文件在发行前是否经授权人员的充分审核和批准?对客户是否根据其秘密等级设定不同人员访问权限,进行备份等管理以确保安全?Isthequalitydocumentsbeforereleasingfullyreviewedandapprovedbytheauthorizedpersonnel?Isthedifferentpersonnelaccesssetaccordingtothesecretlevel?Istherethebackupmanagementtoensuresafety?,,,,,,,,,,,2,,,,

6,是否在文件或适当的附件上明确标示版本变更的内容?Isthechangetheversionindicatedonthedocumentortheappropriateattachments?,,,,,,,,,,,2,,,,

7,"是否有文件化的程序用以控制质量记录?所有质量记录是否有标示、索引、归档、收集、保存和处置过期之文件?Aretheredocumentedprocedurestocontrolthequalityrecords?Areallqualityrecordsdocumented,archived,marked,indexcollected,storedanddisposedobsolete?",,,,,,,,,,,2,,,,

8(*),"对各类质量记录是否规定保存部门?对于质量记录的保存期限是否有明确规定?是否有记录?Areallthequalityrecordssavedinthespecificpreservationdepartment?Forqualityrecordretentionperiod,isclearlydefinedandrecorded?",,,,,,,,,,,2,,,,

9,质量记录的储存环境是否不易变坏和防止遗失?Isqualityrecordsstorageenvironmentperishableandpreventiveloss?,,,,,,,,,,,2,,,,

"6.检验、测试及状态Inspection,testingandstatus",,,,,,,,,,,,,,,,

1,"所有产品是否都有相匹配的检验及测试程序文件?这些检验、测试方法和测试覆盖率是否保证出货品质(满足客户要求)?Areallproductsmatchedtotheinspectionandtestprocedures?Aretheinspection,testmethodsandtestcoverageoutgoingquality(tomeetcustomerrequirements)?",,,,,,,,,,,2,,,,

2,是否确保在未经过检验和验证合格前不准放行?Areyousurethatyouarenotallowedtopasswithoutinspectionandverification?,,,,,,,,,,,2,,,,

3,"是否根据程序文件、产品质量控制图及作业指导书要求进行检验、测试和验证?(含终检和出货检)?抽样书和抽样标准是否合理?Isinspection,testingandvalidationperformedaccordingtotheprocedures,productqualitycontrolchartsandworkinstructions?(includingfinalinspectionandshipmentinspection)?Samplingandsamplingstandardsarereasonable?",,,,,,,,,,,2,,,,

4,"是否可以识别良品和不良品的检验和测试状态(通过标示、标示、检验记录、测试软件、实际位置等)Aretheinspectionandteststatustheidentified(bylabeling,marking,testrecords,teststware,theactuallocation)?",,,,,,,,,,,2,,,,

5,"是否对检验区域环境(如照明强度、温湿度、洁净度)进行监控并且对控制情况进行跟踪记录?Domonitorandrecordonthecontrolthesituationfortheregionalenvironment(suchastheintensityillumination,temperatureandhumidity,cleanliness)?",,,,,,,,,,,2,,,,

6,设备和仪器是否进行适当的保养和维护,并有记录保存?Aretheequipmentandinstrumentproperlycaredandmaintened?Dokeeptherecords?,,,,,,,,,,,2,,,,

7,是否对计量仪器展开GR&R分析?并有相关记录?IsGR&Ranalysisconductedonmeasuringinstrument?Dokeeptherelatedrecords?,,,,,,,,,,,2,,,,

8,"有没有检验和测试用的标准样品?是否能很好的标识、查询和保养(料号、版本、序号)?Istherestandardsampleforinspectionandtesting?Cantheybeeasilyidentified,queriedandmaintened(materialnumber,version,serialnumber)?",,,,,,,,,,,2,,,,

9(*),是否确保有资格的人对产品进行检验及测试,另发布的检验和测试报告有经过上一级审核和核准?Dotheinspectionandtesttheproductsconductedbythequalifiedpeople?Dotheissuedinspectionandtestingreprotapprovedbytheupperadministrators?,,,,,,,,,,,2,,,,

10,"测试设置是否足够和适当,以确保产品品质(如硬件、仪器、软件、版本、工装等)Dosetthetestinstrumentsufficientlyandappropriatelytoensurethequalitytheproducts(suchashardware,instrument,stware,version,toolingetc.)",,,,,,,,,,,2,,,,

7.校验Check,,,,,,,,,,,,,,,,

1,"是否有设备检查、测量、设备测试的管控程序文件?包括:设备总清单、校验计划、召回清单、校验记录/报告?Istherecontrolprogramfileforequipmentinspection,measurement,testequipment?Aretheequipmentlist,checkplan,recalllist,checkrecords/reportsincluded?",,,,,,,,,,,2,,,,

2,有无处理校验不合格设备的程序?发现测试结果异常时,是否重新校准测试设备?Isthereprogramtodealwiththeunqualifiedequipment?Docalibratetestequipmentwhenthereisabnormaltestresults?,,,,,,,,,,,2,,,,

3,所有的设备是否有保护措施以防止未经许可的调整?Isallequipmentprotectedtopreventunauthorizedadjustment?,,,,,,,,,,,2,,,,

4,是否有系统确定所有设备的准确度和精密度?Isthereasystemfortheaccuracyandprecisionallequipment?,,,,,,,,,,,2,,,,

5,"是否对基准校正用的标准设备、测试设备、工装、夹具作正确的存放与管理?Doproperlystoreandmanagethebenchmarkcalibrationstandardequipment,testequipment,tooling,fixture?",,,,,,,,,,,2,,,,

6(*),"当设备校验发现异常时,是否有流程对此设备检测的产品进行处理?Whentheequipmentisabnormal,isthereaprocesstodealwiththeproductsproducingbytheequipment?",,,,,,,,,,,2,,,,

8.标识与追溯Identificationandtraceability,,,,,,,,,,,,,,,,

1,对所有产品的识别与追溯,是否有程序文件定义?Isthereadocumentedproceduretodefinethetraceandidentificationtheproducts?,,,,,,,,,,,,,,,

2,是否对在仓库和在制程的物料进行适当的标识和控制?Doidentifyandcontrolthematirialinthewarehouseandintheprocessproducing?,,,,,,,,,,,,,,,

3,是否有在线的在制品追溯系统?现场信息控制系统是否实时进行监控?是否能够追溯在仓库中的所有物料?所有在制品和成品的信息是否与客户的数据交换系统连接?IsthereonlineWIPtrackingsystem?Isthesceneinformationcontrolsystemmonitoredinrealtime?Cantraceallmaterialsinthewarehouse?Isallinformationthein-processandfinishedproductsconnectedwiththecustomerdataexchangesystem?,,,,,,,,,,,,,,,

4,"对于有可追溯性要求的,是否每件或每批产品都有唯一的标示符(ID)?Fortraceabilityrequirements,doeachoreachbatchproductshaveauniqueidentification(ID)?",,,,,,,,,,,,,,,

5,产品ID和供应商加工的识别标签(条形码或者序列标签)中所需要的内容是否一一对应(外箱标识的产品批号和流程卡对应)TheproductsIDcorrespondingthesupplierprocessinglabel(barcodeorsequencetags)(outsidetheboxlabelproductbatchnumberandthecorrespondingprocesscard),,,,,,,,,,,,,,,

6,"组件是否被适当标识和跟踪,以确保整个装配过程中没有漏掉任何工序?Isthecomponentproperidentifiedandtracked,toensurethewholeassemblyprocesswithoutmissinganyprocess?",,,,,,,,,,,,,,,

7,能否根据产品批次信息追溯到每个工序是由哪台设备、哪个人员制造出来的?Arethedeviceandstaffrecongnizedaccordingtotheproductbatchinformation?,,,,,,,,,,,,,,,

8,"追溯系统能否追溯到从出货到客户的全过程(如:分发中心、中转库、代理商等)Canthetraceabilitysystemtracebacktothewholeprocessfromshippingtothecustomer(suchas:distributioncenter,warehouse,agents,etc.)",,,,,,,,,,,,,,,

9.不良品控制Controldefectiveproducts,,,,,,,,,,,,,,,,

1,"是否有不良品物料控制程序?不良产品和物料的控制是否包含识别、记录、评审和隔离?Isthereadefectivematerialcontrolprocedure?Doesthedefectiveproductsandmaterialsincludeidentification,recording,evaluationandisolation?",,,,,,,,,,,,,,,

2,对不良物料控制有没有包括对不良品的处理和其他职能部门的知会?是否规定不良品处置的权限评审的职责?Dodealwiththedefectivematerialsandinformotherdepartments?Dotheprovisionsjurisdictionreviewresponsibilitiesthebadproductdisposal?,,,,,,,,,,,,,,,

3,"不良品和待判定品的评审是否符合程序要求?重工、接收、拒收、报废等是否与流程一致?DotheBadproductandtodetermineproductreviewmeettheprogramrequirements?Areheavyindustry,receiving,rejection,rejectionconsistentwiththeprocess?",,,,,,,,,,,,,,,

4,"供应商是否有文件化定义不良品分析必须包含不良分析等级、设备、资源、过程、批退、厂商驻厂支持等Doesthesupplierhavedocumentedanalysisdefinitiondefectiveproductsmustcontainbadanalysislevel,equipment,resources,process,batchannealing,manufacturersinthefactorysupport.",,,,,,,,,,,,,,,

5,对于制程不良品/客户退货或拒收是否进行失效分析?Intheprocessnon-performingproducts/customerreturnsorrejectionisfailureanalysisperformed?,,,,,,,,,,,,,,,

6,是否采取适当的纠正预防措施消除当前的和潜在的不良因素?是否执行闭环改善行动?Whethertotakeappropriatecorrectiveandpreventivemeasurestoeliminatethecurrentandpotentialadversefactors?Whethertheimplementationclosedloopcorrectiveaction?,,,,,,,,,,,,,,,

7,"是否有MRB流程来评审不良材料的处理(例如特采、重工、报废等)?IsthereaMRBprocesstoreviewadversematerial(suchasspecialmining,heavyindustry,scrap)?",,,,,,,,,,,,,,,

8,"MRB程序是否规定了不良材料处置、审核、批准的职责和权限?(如MRB成员名单)

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