城市轨道交通客运服务英语（第二版）课件 3.1 Ticketing 票务相关

UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases2.masterthekeylanguagepointsandsentencestructuresinthedialogues;3.understandthecorrectexpressionsinthesubwaystation.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用语Part2TicketAffairs

票务事务Part3ServiceInTheConcourse站厅服务Part4ServiceInthePlatform站台服务Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事务处理

Task3.1Ticketing

票务相关Part2TicketAffairs

票务事务UsefulSentenceandExpressionsTicketPolicy:票务政策Afterenteringthegateyouhavetogetoutin240minutes.每次乘车从入闸到出闸，时限为240分钟。Yourticketisovertime，accordingtoourcompany’sregulationyoushouldpayextra12yuan.你的车票已超时，请补12元。Yourticketisovertaken.Pleasepaycomplementaryfare.你的车票超程，请补超程车费。Youcanonlyusetheticketonthedaythatyoubuyit.单程票在售出当站，当日乘车有效。

5.Yourticketisoutdate，pleasebuyanother.

你的车票已过期，请重新购买一张。6.Thebalanceofyourticketisnotsufficient，pleasegototheTicketCentertorecharge.

你的车票余额不足，请到票务处充值。7.Youcanenjoy5percentdiscountifyouuseYangChengTongCard.

使用羊城通，你可以获得5%的优惠。B.SubwayTicketsUseRegulations地铁车票使用规定：（1）SingleJourneyTicket:Validonlyonthedateofissuanceandpurchase.

单程票：普通单程票发售当天有效

（2）Groupdiscount:Groupticketsfor30ormorepassengersareentitledto10%discount.

团体优惠：由单位或集体乘车30人或以上的,可享受9折优惠。

（3）YangChengTongCard:GuaranteepaymentofRMB20yuanshouldbepaidforeachYangChengTongCardyoupurchase.ThestartingvalueofthiskindofcardisRMB50yuanandthelargestamountcarriedonsuchkindofcardisRMB500yuan.

羊城通：购买羊城通时需付押金20元/张。羊城通初始票值为50元，票内最大金额为500元。（4）CommonStoredValueTicket:WhenpurchasingtheCommonStoredValueTicket,guaranteepaymentofRMB20yuanshouldbepaidforeachTicket.ThestartingvalueofCommonStoredValueTicketisRMB50yuanandthelargestamountcarriedbythiskindofcardissettobeRMB200yuan.

普通储值票：购买普通储值票时需付押金20元/张。普通储值票初始票值为50元，票内最大金额定为200元。TranslatethefollowingsentencesintoChinese:Yourticketisovertaken.Pleasepaycomplementaryfare.

SeniorCitizenStoredValueTicketmustbeusedtogetherwithPreferentialCard.3.Thebalancehadnotbeendeductedattheexit-gatelasttime.Pleasepaytheminmumfare2yuanforyourjourney.4.ThestartingvalueofCommonStoredValueTicketisRMB50yuanandthelargestamountcarriedbythiskindofcardissettobeRMB200yuan.5.Thetimelimitofeachrideforeverypassengerfromenteringthestationtoexitingthestationsis