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商务英语阅读3UNIT5BUSINESSTEAMWORKLearningObjectivesUnderstandthepsychologicalfactorsconcerninghigh-performingteamsExplorereflectionofcloseconnectionamongcolleaguesasadriverofteamperformanceUnderstandDeutsch’stheoryofcooperationandcompetitionLearnhowtorunmeetingsstrategicallyCONTENTS01.TextA02.

TextB03.ChineseValues5ThingsHigh-PerformingTeamsDoDifferentlyTextA1.Whichdoyouprefer,teamworkorworkingalone?Why?2.Doyouhavethiskindofexperiencethatworkinginateammakesthingsdoneefficiently?3.Whydowehavetoworkinteams?WarmingupWordsandExpressions1.appreciate

v.tounderstandthatsthistrue

理解;意识到;领会

(CET4;TEM4)Idon'tthinkyouappreciatehowexpensiveitwillbe.WordsandExpressions2.autonomyn.theabilitytoactandmakedecisionswithoutbeingcontrolledbyanyoneelse自主;自主权

(CET6;TEM4)Eachoftheareamanagersenjoysconsiderableautonomyintherunningofhisownarea.WordsandExpressions3.relatedadj.belongingtothesamegroup同一组别的

(CET4)Thedonkeyisrelatedtothehorse.WordsandExpressions4.tricky

adj.difficulttodoordealwith

难办的;难对付的

(TEM4)Theequipmentcanbetrickytoinstall.WordsandExpressions5.boon

n.somethingthatisveryhelpfulandmakeslifeeasierforyou

非常有用的东西;益处

(TEM8)ThenewsoftwarewillproveaboontoInternetusers.WordsandExpressions6.empowerv.togivesbmorecontrolovertheirownlifeorthesituationtheyarein增加(某人的)自主权;使控制局势

(CET6;TEM8)Themovementactivelyempoweredwomenandgavethemconfidenceinthemselves.WordsandExpressions7.proximity

n.thestateofbeingnearsb/sthindistanceortime

(时间或空间)接近,邻近,靠近

(CET6;TEM8)TheproximityofthecollegetoLondonmakesitverypopular.WordsandExpressions8.bondn.somethingthatformsaconnectionbetweenpeopleorgroups,suchasafeelingoffriendshiporsharedideasandexperiences

纽带;联系;关系;契合

(CET4;TEM4)Theexperiencecreatedaveryspecialbondbetweenus.WordsandExpressions9.subtle

adj.organizedinacleverway

巧妙的

(CET4;TEM4)Hecameupwithasubtleplan.WordsandExpressions10.leverage

v.use(something)tomaximumadvantage最大限度地利用,最优化使用(CET6;TEM8)Theorganizationneedstoleverageitskeyresources.WordsandExpressions11.hybridadj.mixingtwoormoredifferentthings混合的

(CET6;TEM8)Thisisapublic/privatehybridcompany.WordsandExpressions12.based

adj.combineswithnounsreferringtoplacestomeansomethingpositionedorexistingmainlyintheplacementioned,oroperatingororganizedfromthatplace以...为基地的(CET4;TEM4)aWashington-basedorganization.WordsandExpressions13.respondent

n.apersonwhoanswersquestions,especiallyinasurvey

回答问题的人;(尤指)调查对象

(CET6;TEM4)60%oftherespondentsagreedwiththesuggestion.WordsandExpressions14.workplacen.theoffice,factory,etc.wherepeoplework工作场所

(CET4)Newtechnologywasintroducedintotheworkplace.WordsandExpressions15.misperception

n.anideaorimpressionthatisnotcorrect.误解;错误想法There'samisperceptionthatthetenantsheredon'tcareanddon'thaveaninvestmentinthecity.WordsandExpressions16.contributetotobeoneofthecausesofsth是…的原因之一Medicalnegligencewassaidtohavecontributedtoherdeath.WordsandExpressions17.drain

v.tomakesb/sthweaker,poorer,etc.byusinguptheir/itsstrength,money,etc.使(精力、金钱等)耗尽

(CET4;TEM4)Mymother'shospitalexpenseswereslowlydrainingmyincome.WordsandExpressions18.

bandwidthn.

therangeoffrequenciesusedforaparticulartelecommunicationssignal,radiotransmission,orcomputernetwork.带宽

(GRE)Tocopewiththisamountofdata,thesystemwillneedabandwidthofaround100mhz.WordsandExpressions19.

pitfalln.adangerordifficulty,especiallyonethatishiddenornotobviousatfirst危险;困难;(尤指)陷阱,隐患(CET6;TEM8)Thepitfallsofworkingabroadarenumerous.WordsandExpressions20.

incorporatev.toincludesthsothatitformsapartofsth将…包括在内;包含;吸收;使并入

(CET6;TEM4)

Manyofyoursuggestionshavebeenincorporatedintheplan.WordsandExpressions21.

check-in

n.tofindoutorreportthestatusofsomeoneorsomethingespeciallyaspartofaregularpatternofcommunicationormonitoring汇报事务和进度Acheck-inmeetingisateamdiscussionwhereallteammemberscollaboratetodiscussupdatesonimportanttopics,shareprogressandaligntheirperspectivesonprojectsandinitiatives.WordsandExpressions22.

apprisev.totellorinformsbofsth通知;告知

(TOEFL;GRE)Wemustapprisethemofthedangersthatmaybeinvolved.WordsandExpressions23.

frownupontodisapproveofsb/sth不赞成;不同意;不许可Inherfamily,anyexpressionoffeelingwasfrownedupon.WordsandExpressions24.blockbustern.somethingverysuccessful,especiallyaverysuccessfulbookorfilm/movie一鸣惊人的事物;(尤指)非常成功的书(或电影)(GRE;SAT)aHollywoodblockbusterWordsandExpressions25.authenticadj.trueandaccurate

真实的;真正的

(CET4;TEM4)Shehasauthenticcharmwhereasmostpeoplesimplyhavenicemanners.WordsandExpressions26.yieldv.

toproduceorprovidesth,forexampleaprofit,resultorcrop出产(作物);产生(收益、效益等);提供

(CET4;TEM4)Theresearchhasyieldedusefulinformation.WordsandExpressions27.prizev.tovaluesthhighly

珍视;高度重视

(CET4;TEM4)Itwasanerawhenhonestywasprizedaboveallothervirtues.

WordsandExpressions28.monetaryadj.connectedwithmoney,especiallyallthemoneyinacountry

货币的,钱的(尤指一国的金融)(CET6;TEM4)Somecountriestightenmonetarypolicytoavoidinflation.WordsandExpressions29.incentiven.somethingthatencouragesyoutodosth激励;刺激;鼓励

(CET6;TEM4)Thereisnoincentiveforpeopletosavefuel.

WordsandExpressions30.compliment

v.totellsbthatyoulikeoradmiresththeyhavedone,theirappearance,etc.赞美;称赞;钦佩

(CET6;TEM4)ShecomplimentedhimonhisexcellentGerman.WordsandExpressions31.jokewithtosaysthtomakepeoplelaughShewaslaughingandjokingwiththechildren.

WordsandExpressions32.exclamationpointn.

thesign!whichisusedinwritingtoshowthataword,phrase,orsentenceisanexclamation.感叹号(!)Everythingtheseelvessayseemstohavean

exclamation

point

ontheendofit.WordsandExpressions33.sarcasm

n.awayofusingwordsthataretheoppositeofwhatyoumeaninordertobeunpleasanttosbortomakefunofthem讽刺;嘲讽;挖苦

(CET6;TEM4)Sarcasmanddemeaningremarkshavenoplaceinparenting.WordsandExpressions34.firepower

n.effectivepowerorforce火力

(TEM8)Thecompanyhasenormousfinancialfirepower.WordsandExpressions35.to…extentusedtoshowhowfarsthistrueorhowgreataneffectithas到…程度;在…程度上Toacertainextent,weareallresponsibleforthistragicsituation.WordsandExpressions36.armsbwithsthprovidesbsomethingthatwillbeusefulinaparticularsituation用…来武装某人Shethoughtthatifshearmedherselfwithalltheknowledgeshecouldgathershecouldhandleanything.WordsandExpressions37.fuelv.toincreasesth;tomakesthstronger增加;加强;刺激

(CET4;TEM4)Highersalarieshelpedtofuelinflation.

StructuralAnalysisPara.MainTopicsPara.1-4IntroductionPara.5-6ResearchproceduresPara.7-28ResearchfindingsPara.29-30ConclusionNotesonTextA1.Covidhasmadefosteringrelatednessallthemoredifficult.新冠疫情使培养员工间的密切关系变得更加困难。allthemore的意思为“更加地”。NotesonTextA2.Byensuringthattimetogetherisbothefficientandcollaborative,high-performingteamsdon’tjustmakebetteruseoftheirmeetings—theyalsosetthestageformorefruitfulinteractions,contributingtobetterrelationships.通过确保在一起的时间既高效又协作,高绩效团队不仅可以更好地利用会议,还可以为更加富有成效的互动奠定基础,有利于构建更好的关系。setthestagefor的意思为“使某事成为可能;为某事铺平了道路”。NotesonTextA3.Critically,theyalsoreportedexpressingappreciationtotheircolleaguesmorefrequently(44%more),suggestingthatwithinthebestteams,appreciationdoesn’tflowfromthetopdown.更重要的是,他们还报告说,他们更频繁地向同事表达赞赏(高出44%),这表明在最好的团队中,表达赞赏不是自上而下进行的。fromthetopdown的意思为“自上而下(一种从高层到低层的管理或组织方式,通常指权力和决策从高层向下传递)”。DiscussionDoyouthinkpsychologicalneedsarethemostimportantfactorsresultinginahigh-performingteam?Whyorwhynot?DevelopingCooperativeTeamstoSupportIndividualPerformanceandWell-BeinginaCallCenterinChinaTextBWordsandExpressionsalienation

n.thefeelingthatyoudonotbelonginaparticulargroup疏远ManyimmigrantssufferfromasenseofalienationinUSA.WordsandExpressionsabsenteeism

n.thefactofbeingfrequentlyawayfromworkorschool,especiallywithoutgoodreasons旷工,旷课Manyuniversitystudentshavetheexperienceofabsenteeism.WordsandExpressionsturnovern.therateatwhichemployeesleaveacompanyandarereplacedbyotherpeople员工流动率Short-termcontractsincreasestaffturnover.WordsandExpressionsvehiclen.somethingthatcanbeusedtoexpressyourideasorfeelingsorasawayofachievingsomething渠道Herartbecameavehicleforherpoliticalbeliefs.WordsandExpressionsassemblylinealineofworkersandmachinesinafactory,alongwhichaproductpasses,havingpartsmade,puttogetherorcheckedateachstageuntiltheproductisfinished流水工作线Carsarecheckedastheycomeofftheassemblyline.WordsandExpressionsstrainn.pressureonsomebody/somethingbecausetheyhavetoomuchtodoormanage,orsomethingverydifficulttodealwith压力Shewastiredandundergreatstrainduetothedemandingwork.WordsandExpressionsqualityadj.usedespeciallybypeopletryingtosellgoodsorservicestosaythatsomethingisofahighquality优质的Weofferaqualityservicetoallcustomers.WordsandExpressionsprecludev.topreventsomethingfromhappeningorsomebodyfromdoingsomething;tomakesomethingimpossible妨碍At84,Johnfeelshisageprecludestoomuchtravel.WordsandExpressionsvestedinterestn.apersonalreasonforwantingsomethingtohappen,especiallybecauseyougetsomeadvantagefromit既得利益Theadministrationhasnovestedinterestinprovingpublicschoolsgoodorbad.WordsandExpressionsresponsiveadj.reactingquicklyandinapositiveway积极回应的Withanelectioncomingsoon,yourrepresentativeshouldbeveryresponsivetoyourrequest.WordsandExpressionsreciprocatev.tobehaveorfeeltowardssomebodyinthesamewayastheybehaveorfeeltowardsyou同等回应Heneedsthesepeopletofulfilhisambitionsandreciprocatesbybringingoutthebestineachofthem.WordsandExpressionsincorporatev.toincludesomethingsothatitformsapartofsomething吸收,包含Thenewcarswillincorporateanumberofmajorimprovements.WordsandExpressionsfrustratev.topreventsomebodyfromdoingsomething;topreventsomethingfromhappeningorsucceeding使沮丧;挫败;阻碍Thegovernmenthasdeliberatelyfrustratedhiseffortstogainworkpermitsforhisforeignstaff.WordsandExpressionsviableadj.thatcanbedone;thatwillbesuccessful可行的CashalonewillnotmakeEasternEurope’sbanksviable.StructuralAnalysisPara.MainTopicsPara.1-3ThecharacteristicsofthecallcenterworkPara.4-9TheoryofCooperationandCompetitionPara.10-13ResearchproceduresPara.14-15FindingsNotesonTextB1.Yetcallcenteremployeesexperienceemotionalpressureandwork-relatedstrainwhen,forexample,theymustcopewithverydemanding,evenrudecustomers.然而,当电话服务中心的员工必须应对非常苛刻甚至粗鲁的客户时,他们会感受到情绪压力和与工作相关的焦虑。copewith的意思为“应对”。NotesonTextB2.Beliefsabouthowtheirgoalsarerelateddramaticallyaffecttheirexpectationsandexchangethatinturnimpacttheirproblemsolvingandproductivity.怎么看待他们的目标是如何关联的,极大地影响了他们的期望和交流,进而影响了他们解决问题的能力和生产力。inturn的意思为“继而”。NotesonTextB3.Asaconsequence,theyareunlikelytoworktobenefiteachother—andmaybetemptedtoundermineothers.因此,他们不太可能为互惠彼此而努力,而且可能会想要损害他人的利益。undermine的意思为“破坏;损害(某人的努力或成功的机会)”。DiscussionDoyouthinkthereisanydisadvantageinattachingtoomuchimportancetoteamwork?ExercisesTextAI.1.C2.A3.D4.C5.CII.PartA:1.A2.C3.B4.A5.C6.A7.D8.B9.C10.APartB:1.exclamationpoint2.tosuchanextent3.jokewith4.frownupon5.isarmedwith6.contributedto7.beenincorporatedinto8.beenapprisedof9.wascomplimentedon10.check-inⅢ1.G2.A3.H4.I5.B6.J7.D8.F9.K10.NExercisesIV.PutthefollowingsentencesintoChinese.1.Ofthosethreeessentialneeds,relatedness,orthedesiretofeelconnectedtoothers,hasalwaysbeenthetrickiestfororganizationstocultivate.在这三种基本需求中,关联感,或者说是想要与他人有联系,一直是组织最难培养的。2.Whileworkingfromhomehasbeenaboonforautonomy,empoweringmanytodecidewhenandwheretheywork,alackofphysicalproximitytocolleagueshasmadeitexponentiallymorechallengingtocreateclosepersonalbonds.虽然居家办公有利于提高自主性,让许多人可以决定何时何地工作,但与同事之间相距太远,让建立亲密的私人关系变得越来越更具挑战性。ExercisesIV.PutthefollowingsentencesintoChinese.3.Workerswhoscoredtheirteama10outof10onbothitemsweredesignatedmembersofhigh-performingteams,allowingustocomparetheirbehaviorsagainsteveryoneelse’s.在这两项上打分都为满分10分的员工被认定为高绩效团队的成员,这样我们就可以将他们的行为与其他人进行比较。4.Ourstudyrevealedfivekeydifferences,allofwhichhighlightthevitalroleofcloseconnectionamongcolleaguesas

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