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Copyright©2018PearsonEducation,Inc.
TESTBANK
CHAPTER1:ANOVERVIEWOFLOGISTICS
MultipleChoiceQuestions(correctanswersarebolded)
Logisticsclearlycontributesto___________and___________utility.
a.time;place
b.form;time
c.place;form
d.possession;time
[LO1.1:Todiscusstheeconomicimpactsoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]
___________utilityreferstothevalueorusefulnessthatcomesfromacustomerbeingabletotakepossessionofaproduct.
a.Time
b.Place
c.Form
d.Possession
[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
___________utilityreferstohavingproductsavailablewheretheyareneededbycustomers.
Possession
Time
Place
Form
[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
Allofthefollowingaretypesofeconomicutilityexcept:
time.
production.
place.
possession.
[LO1.1:Todiscusstheeconomicimpactsoflogistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]
“Howwellacompanydoeswhatitsaysit’sgoingtodo”represents___________.
efficiency
productivity
quality
effectiveness
[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]
Whatconceptrefersto“howwellcompanyresourcesareusedtoachievewhatacompanypromisesitcando”?
efficiency
productivity
reengineering
effectiveness
[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]
Everycustomergettingthesametypeandleveloflogisticsservicerefersto___________.
tailoredlogistics
masslogistics
effectiveness
efficiency
[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]
Whichofthefollowingisnotareasonfortheincreasedimportanceoflogistics?
growingpowerofmanufacturers
reductionineconomicregulation
globalizationoftrade
technologicaladvances
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]
9.WidespreadreductionsineconomicregulationofU.S.transportationcarriersoccurredin___________.
a.the1960sand1970s
b.the1970sand1980s
c.the1980sand1990s
d.onlythe1990s
[LO1:3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
10.The___________conceptsuggeststhatthecustomerdesiresaproductofferingthatishighlytailoredtothecustomer’sexactpreferences.
a.marketdemassification
b.relationshipmarketing
c.customizedcustomer
d.nichemarketing
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
11.Approximately___________percentofU.S.familieswithchildrenreportsthatbothparentswork.
a.70
b.60
c.50
d.40
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]
12.___________referstotheremovalofintermediariesbetweenproducerandconsumer.
a.Directchannel
b.Marketdemassification
c.Consolidation
d.Disintermediation
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
13.___________arestoreswithlargeamountsofbothfloorspaceandproductforsale.
a.Massmerchandisers
b.Powerretailers
c.Big-boxretailers
d.Do-it-yourself(DIY)retailers
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
14.Anexampleof___________involvesorderingsomethingonlineandthenpickingitupatabricks-and-mortarstore.
a.supplychainmanagement
b.finance
c.omnichannelretailing
d.big-boxretailing
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
15.Worldtradehasgrownatanaverageannualrateofapproximately___________percentsince1990.
a.6
b.5
c.4
d.3
[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]
16.The___________approachindicatesthatacompany’sobjectivescanberealizedbyrecognizingthemutualinterdependenceofmajorfunctionalareas.
a.systems
b.supplychain
c.physicaldistribution
d.materialsmanagement
[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
17.Themovementandstorageofmaterialsintoafirmrefersto___________.
a.physicaldistribution
b.materialsmanagement
c.supplychainmanagement
d.materialshandling
[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
18.Whichconceptreferstothestorageoffinishedproductandmovementtothecustomer?
a.supplychainmanagement
b.businesslogistics
c.physicaldistribution
d.materialsmanagement
[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
19.Logisticsmanagersusethe___________approachtocoordinatematerialsmanagementandphysicaldistributioninacost-efficientmanner.
a.totalcost
b.supplychain
c.balanced
d.intrafunctionallogistics
[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
20.Acosttrade-offisasituationwhere:
a.allcostsreactaccordingtotheirindividualdegreesofinflationintheeconomy.
b.allcostsarereflectedasapercentagevariationfromstandardcosts.
c.somecostsincreaseandsomecostsdecrease.
d.somecostsareeliminatedbyefficientmanagementcontrols.
[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]
21.The___________departmentoftenmeasuresinventoryintermsofitscostorvalueindollarswhereas___________tendstomeasureinventoryintermsofunits.
a.marketing;logistics
b.finance;production
c.marketing;production
d.finance;logistics
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]
22.Acommoninterfacebetweenproductionandlogisticsinvolves:
a.thetypesofmaterialshandlingequipment.
b.thelengthofproductionruns.
c.theuseofplasticversuswoodpallets.
d.themodeoftransportation.
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]
23.___________referstothedelayofvalue-addedactivitiessuchasassembly,production,andpackagingtothelatestpossibletime.
a.Buildingblock
b.Leanmanufacturing
c.Deferral
d.Postponement
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
24.Thefourbasiccomponentsofthemarketingmixincludeallofthefollowingexcept:
a.price.
b.production.
c.place.
d.promotion.
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
25.Landedcostsreferto:
a.thecostsofaproductshippedviasurfacetransport.
b.thecostsofaproductthatisquotedcashondelivery(COD).
c.thecostsofaprepaidshipment.
d.apricethatincludesboththecostoftheproductplustransportationtothebuyer.
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Concept;AACSBCategory3:Analyticalthinking]
26.___________referstobeingoutofanitematthesametimethereisdemandforit.
a.Postponement
b.Tailoredlogistics
c.Stockout
d.Supplierindifference
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
27.Enticingcustomerswiththepromiseofalow-pricedproduct,onlytofindthatitisunavailable,buthavingahigher-pricedsubstituteproductreadilyavailablerefersto___________.
a.loss-leadermarketing
b.unfairtradepractices
c.bait-and-switchtactics
d.pricelining
[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
28.Whichofthefollowingisnotpartofthemarketingchannel?
a.logisticschannel
b.negotiationschannel
c.managementchannel
d.financechannel
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Application;AACSBCategory3:Analyticalthinking]
29.Theownershipchannelconsistsofallpartiesexcept:
a.customers.
b.manufacturers.
c.wholesalers.
d.retailers.
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]
30.Whichchannelcoversthemovementoftitletothegoods?
a.promotions
b.logistics
c.finance
d.ownership
[LO1.6:Tointroduceyoutomarketingchannels;Easy;Concept;AACSBCategory3:Analyticalthinking]
31.___________isbringingtogethersimilarstocksfromdifferentsources.
a.Accumulating
b.Assorting
c.Auditing
d.Allocating
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]
32.___________referstobreakingahomogeneoussupplyintosmallerlots.
a.Sortingout
b.Allocating
c.Accumulating
d.Assorting
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]
33.Channelintermediaries:
a.assumetemporaryownershipofthegoods.
b.tendtolackfocus.
c.fillniches.
d.tendtodisappearasthemarketbecomesorganized.
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]
34.Brokersareintermediariesthatarecommonlyassociatedwiththe___________channel.
a.promotions
b.finance
c.ownership
d.negotiation
[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]
35.Thecostliestlogisticsactivityinmanyfirmsis___________.
a.industrialpackaging
b.transportationmanagement
c.ordermanagement
d.warehousingmanagement
[LO1.7:Toprovideabriefoverviewofactivitiesinthelogisticschannel;Moderate;Application;AACSBCategory3:Analyticalthinking]
True-FalseQuestions
1.Absoluteandrelativelogisticscostsinrelationtogrossdomesticproduct(GDP)varyfromcountrytocountry.(True)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
2.Thefourgeneraltypesofeconomicutilityareproduction,possession,time,andplace.(False)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
3.Logisticsclearlycontributestotimeandformutility.(False)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
4.Thecurrentdefinitionoflogistics,aspromulgatedbytheCouncilofSupplyChainManagementProfessionals(CSCMP),suggeststhatlogisticsispartofsupplychainmanagement.(True)[LO1.2:Todefinewhatlogisticsis;Easy;application;AASCBCategory3:Analyticalthinking]
5.Logisticsisonlyconcernedwithforwardflows—thatis,thosedirectedtowardthepointofconsumption.(False)[LO1.2:Definewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]
6.Thepurposeoflogisticsistomaximizecustomerservice.(False)[LO1.2:Todefinewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]
7.Inmasslogistics,groupsofcustomerswithsimilarlogisticalneedsandwantsareprovidedwithlogisticsservicesappropriatetothosewantsandneeds.(False)[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]
8.Humanitarianlogisticsrepresentsanemergingapplicationoflogisticstonot-for-profitorganizations.(True)[LO1.2:Todefinewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]
9.Reductionsineconomicregulationallowedindividualtransportationcompaniesflexibilityinpricingandservice.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
10.Marketdemassificationsuggeststhatthecustomerdesiresaproductofferingthatishighlytailoredtohisexactpreference.(False)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Concept;AACSBCategory3:Analyticalthinking]
11.Disintermediationreferstotheremovalofintermediariesbetweenproducerandconsumer.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
12.Superiorlogisticsisanessentialcomponentofcorporatestrategiesformanybig-boxretailers.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
13.Logisticshasplayedaminorroleinthegrowthofglobaltrade.(False)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]
14.Thesystemsapproachindicatesthatacompany’sobjectivescanberealizedbyrecognizingthemutualinterdependenceofthemajorfunctionalareasofafirm.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
15.Astock-keepingunit(SKU)referstoalineitemofinventoryofferedforsalebyacompany.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
16.Physicaldistributionissynonymouswithmaterialsmanagement.(False)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]
17.Interfunctionallogisticsattemptstocoordinatematerialsmanagementandphysicaldistributioninacost-efficientmannerthatsupportsanorganization’scustomerserviceobjectives.(False)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Moderate;Application;AACSBCategory3:Analyticalthinking]
18.Thekeytothetotalcostapproachisthatallrelevantcostitemsareconsideredsimultaneouslywhenmakingadecision.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Application;AACSBCategory3:Analyticalthinking]
19.Thefinancedepartmenttendstomeasureinventoryintermsofunitswhereaslogisticstendstomeasureinventoryintermsofitscostorvalue.(False)[LO1.5:Logisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]
20.Longproductionrunssometimesresultinexcessiveinventoryofproductswithlimiteddemandforthem.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]
21.Postponementisthedelayofvalue-addedactivitiessuchasassembly,production,andpackagingtothelatestpossibletime.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
22.Logisticsoffersmanycompaniesanimportantrouteforcreatingmarketingsuperiority.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]
23.Dualdistributionreferstoanalliancethatallowscustomerstopurchaseproductsfromtwoormorename-brandretailersatonestorelocation.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
24.Landedcostsrefertothepriceofaproductatitssource.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
25.Stockoutsrefertoasituationinwhichacompanyisoutofanitematthesametimethatthereisdemandforthatitem.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]
26.Logisticaldecisionstendnottobeimpactedbymarketers’growingemphasisonofferingsustainableproducts.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]
27.Manypromotionaldecisions,suchaspricingcampaignsthatlowerthepriceofcertainitems,requireclosecoordinationbetweenmarketingandlogistics.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]
28.Theownershipchannelistheonewherebuyandsellagreementsarereached.(False)[LO1.6:Tointroduceyoutomarketingchannels;Easy;Application;AACSBCategory3:Analyticalthinking]
29.Thefinancingchannelhandlesacompany’screditandpaymentforgoods.(True)[LO1.6:Tointroduceyoutomarketingchannels;Easy;Application;AACSBCategory3:Analyticalthinking]
30.Thereisnolinkbetweenthepromotionsandlogisticschannels.(False)[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]
31.Themostsignificantcontributionthatthelogisticschannelmakestotheoverallchannelprocessisthesortingfunction.(True)[LO1.6:
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