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Copyright©2018PearsonEducation,Inc.

TESTBANK

CHAPTER1:ANOVERVIEWOFLOGISTICS

MultipleChoiceQuestions(correctanswersarebolded)

Logisticsclearlycontributesto___________and___________utility.

a.time;place

b.form;time

c.place;form

d.possession;time

[LO1.1:Todiscusstheeconomicimpactsoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]

___________utilityreferstothevalueorusefulnessthatcomesfromacustomerbeingabletotakepossessionofaproduct.

a.Time

b.Place

c.Form

d.Possession

[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

___________utilityreferstohavingproductsavailablewheretheyareneededbycustomers.

Possession

Time

Place

Form

[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

Allofthefollowingaretypesofeconomicutilityexcept:

time.

production.

place.

possession.

[LO1.1:Todiscusstheeconomicimpactsoflogistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

“Howwellacompanydoeswhatitsaysit’sgoingtodo”represents___________.

efficiency

productivity

quality

effectiveness

[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]

Whatconceptrefersto“howwellcompanyresourcesareusedtoachievewhatacompanypromisesitcando”?

efficiency

productivity

reengineering

effectiveness

[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]

Everycustomergettingthesametypeandleveloflogisticsservicerefersto___________.

tailoredlogistics

masslogistics

effectiveness

efficiency

[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]

Whichofthefollowingisnotareasonfortheincreasedimportanceoflogistics?

growingpowerofmanufacturers

reductionineconomicregulation

globalizationoftrade

technologicaladvances

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

9.WidespreadreductionsineconomicregulationofU.S.transportationcarriersoccurredin___________.

a.the1960sand1970s

b.the1970sand1980s

c.the1980sand1990s

d.onlythe1990s

[LO1:3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

10.The___________conceptsuggeststhatthecustomerdesiresaproductofferingthatishighlytailoredtothecustomer’sexactpreferences.

a.marketdemassification

b.relationshipmarketing

c.customizedcustomer

d.nichemarketing

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

11.Approximately___________percentofU.S.familieswithchildrenreportsthatbothparentswork.

a.70

b.60

c.50

d.40

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]

12.___________referstotheremovalofintermediariesbetweenproducerandconsumer.

a.Directchannel

b.Marketdemassification

c.Consolidation

d.Disintermediation

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

13.___________arestoreswithlargeamountsofbothfloorspaceandproductforsale.

a.Massmerchandisers

b.Powerretailers

c.Big-boxretailers

d.Do-it-yourself(DIY)retailers

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

14.Anexampleof___________involvesorderingsomethingonlineandthenpickingitupatabricks-and-mortarstore.

a.supplychainmanagement

b.finance

c.omnichannelretailing

d.big-boxretailing

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

15.Worldtradehasgrownatanaverageannualrateofapproximately___________percentsince1990.

a.6

b.5

c.4

d.3

[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Application;AACSBCategory3:Analyticalthinking]

16.The___________approachindicatesthatacompany’sobjectivescanberealizedbyrecognizingthemutualinterdependenceofmajorfunctionalareas.

a.systems

b.supplychain

c.physicaldistribution

d.materialsmanagement

[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

17.Themovementandstorageofmaterialsintoafirmrefersto___________.

a.physicaldistribution

b.materialsmanagement

c.supplychainmanagement

d.materialshandling

[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

18.Whichconceptreferstothestorageoffinishedproductandmovementtothecustomer?

a.supplychainmanagement

b.businesslogistics

c.physicaldistribution

d.materialsmanagement

[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

19.Logisticsmanagersusethe___________approachtocoordinatematerialsmanagementandphysicaldistributioninacost-efficientmanner.

a.totalcost

b.supplychain

c.balanced

d.intrafunctionallogistics

[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

20.Acosttrade-offisasituationwhere:

a.allcostsreactaccordingtotheirindividualdegreesofinflationintheeconomy.

b.allcostsarereflectedasapercentagevariationfromstandardcosts.

c.somecostsincreaseandsomecostsdecrease.

d.somecostsareeliminatedbyefficientmanagementcontrols.

[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

21.The___________departmentoftenmeasuresinventoryintermsofitscostorvalueindollarswhereas___________tendstomeasureinventoryintermsofunits.

a.marketing;logistics

b.finance;production

c.marketing;production

d.finance;logistics

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]

22.Acommoninterfacebetweenproductionandlogisticsinvolves:

a.thetypesofmaterialshandlingequipment.

b.thelengthofproductionruns.

c.theuseofplasticversuswoodpallets.

d.themodeoftransportation.

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]

23.___________referstothedelayofvalue-addedactivitiessuchasassembly,production,andpackagingtothelatestpossibletime.

a.Buildingblock

b.Leanmanufacturing

c.Deferral

d.Postponement

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

24.Thefourbasiccomponentsofthemarketingmixincludeallofthefollowingexcept:

a.price.

b.production.

c.place.

d.promotion.

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

25.Landedcostsreferto:

a.thecostsofaproductshippedviasurfacetransport.

b.thecostsofaproductthatisquotedcashondelivery(COD).

c.thecostsofaprepaidshipment.

d.apricethatincludesboththecostoftheproductplustransportationtothebuyer.

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Concept;AACSBCategory3:Analyticalthinking]

26.___________referstobeingoutofanitematthesametimethereisdemandforit.

a.Postponement

b.Tailoredlogistics

c.Stockout

d.Supplierindifference

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

27.Enticingcustomerswiththepromiseofalow-pricedproduct,onlytofindthatitisunavailable,buthavingahigher-pricedsubstituteproductreadilyavailablerefersto___________.

a.loss-leadermarketing

b.unfairtradepractices

c.bait-and-switchtactics

d.pricelining

[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

28.Whichofthefollowingisnotpartofthemarketingchannel?

a.logisticschannel

b.negotiationschannel

c.managementchannel

d.financechannel

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Application;AACSBCategory3:Analyticalthinking]

29.Theownershipchannelconsistsofallpartiesexcept:

a.customers.

b.manufacturers.

c.wholesalers.

d.retailers.

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]

30.Whichchannelcoversthemovementoftitletothegoods?

a.promotions

b.logistics

c.finance

d.ownership

[LO1.6:Tointroduceyoutomarketingchannels;Easy;Concept;AACSBCategory3:Analyticalthinking]

31.___________isbringingtogethersimilarstocksfromdifferentsources.

a.Accumulating

b.Assorting

c.Auditing

d.Allocating

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]

32.___________referstobreakingahomogeneoussupplyintosmallerlots.

a.Sortingout

b.Allocating

c.Accumulating

d.Assorting

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]

33.Channelintermediaries:

a.assumetemporaryownershipofthegoods.

b.tendtolackfocus.

c.fillniches.

d.tendtodisappearasthemarketbecomesorganized.

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

34.Brokersareintermediariesthatarecommonlyassociatedwiththe___________channel.

a.promotions

b.finance

c.ownership

d.negotiation

[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Concept;AACSBCategory3:Analyticalthinking]

35.Thecostliestlogisticsactivityinmanyfirmsis___________.

a.industrialpackaging

b.transportationmanagement

c.ordermanagement

d.warehousingmanagement

[LO1.7:Toprovideabriefoverviewofactivitiesinthelogisticschannel;Moderate;Application;AACSBCategory3:Analyticalthinking]

True-FalseQuestions

1.Absoluteandrelativelogisticscostsinrelationtogrossdomesticproduct(GDP)varyfromcountrytocountry.(True)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

2.Thefourgeneraltypesofeconomicutilityareproduction,possession,time,andplace.(False)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

3.Logisticsclearlycontributestotimeandformutility.(False)[LO1.1:Todiscusstheeconomicimpactsoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

4.Thecurrentdefinitionoflogistics,aspromulgatedbytheCouncilofSupplyChainManagementProfessionals(CSCMP),suggeststhatlogisticsispartofsupplychainmanagement.(True)[LO1.2:Todefinewhatlogisticsis;Easy;application;AASCBCategory3:Analyticalthinking]

5.Logisticsisonlyconcernedwithforwardflows—thatis,thosedirectedtowardthepointofconsumption.(False)[LO1.2:Definewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]

6.Thepurposeoflogisticsistomaximizecustomerservice.(False)[LO1.2:Todefinewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]

7.Inmasslogistics,groupsofcustomerswithsimilarlogisticalneedsandwantsareprovidedwithlogisticsservicesappropriatetothosewantsandneeds.(False)[LO1.2:Todefinewhatlogisticsis;Easy;Concept;AASCBCategory3:Analyticalthinking]

8.Humanitarianlogisticsrepresentsanemergingapplicationoflogisticstonot-for-profitorganizations.(True)[LO1.2:Todefinewhatlogisticsis;Easy;Application;AASCBCategory3:Analyticalthinking]

9.Reductionsineconomicregulationallowedindividualtransportationcompaniesflexibilityinpricingandservice.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

10.Marketdemassificationsuggeststhatthecustomerdesiresaproductofferingthatishighlytailoredtohisexactpreference.(False)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Moderate;Concept;AACSBCategory3:Analyticalthinking]

11.Disintermediationreferstotheremovalofintermediariesbetweenproducerandconsumer.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

12.Superiorlogisticsisanessentialcomponentofcorporatestrategiesformanybig-boxretailers.(True)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

13.Logisticshasplayedaminorroleinthegrowthofglobaltrade.(False)[LO1.3:Toanalyzetheincreasedimportanceoflogistics;Easy;Application;AACSBCategory3:Analyticalthinking]

14.Thesystemsapproachindicatesthatacompany’sobjectivescanberealizedbyrecognizingthemutualinterdependenceofthemajorfunctionalareasofafirm.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

15.Astock-keepingunit(SKU)referstoalineitemofinventoryofferedforsalebyacompany.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

16.Physicaldistributionissynonymouswithmaterialsmanagement.(False)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Concept;AACSBCategory3:Analyticalthinking]

17.Interfunctionallogisticsattemptstocoordinatematerialsmanagementandphysicaldistributioninacost-efficientmannerthatsupportsanorganization’scustomerserviceobjectives.(False)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Moderate;Application;AACSBCategory3:Analyticalthinking]

18.Thekeytothetotalcostapproachisthatallrelevantcostitemsareconsideredsimultaneouslywhenmakingadecision.(True)[LO1.4:Todiscussthesystemsandtotalcostapproachestologistics;Easy;Application;AACSBCategory3:Analyticalthinking]

19.Thefinancedepartmenttendstomeasureinventoryintermsofunitswhereaslogisticstendstomeasureinventoryintermsofitscostorvalue.(False)[LO1.5:Logisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]

20.Longproductionrunssometimesresultinexcessiveinventoryofproductswithlimiteddemandforthem.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]

21.Postponementisthedelayofvalue-addedactivitiessuchasassembly,production,andpackagingtothelatestpossibletime.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

22.Logisticsoffersmanycompaniesanimportantrouteforcreatingmarketingsuperiority.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Moderate;Application;AACSBCategory3:Analyticalthinking]

23.Dualdistributionreferstoanalliancethatallowscustomerstopurchaseproductsfromtwoormorename-brandretailersatonestorelocation.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

24.Landedcostsrefertothepriceofaproductatitssource.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

25.Stockoutsrefertoasituationinwhichacompanyisoutofanitematthesametimethatthereisdemandforthatitem.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Concept;AACSBCategory3:Analyticalthinking]

26.Logisticaldecisionstendnottobeimpactedbymarketers’growingemphasisonofferingsustainableproducts.(False)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]

27.Manypromotionaldecisions,suchaspricingcampaignsthatlowerthepriceofcertainitems,requireclosecoordinationbetweenmarketingandlogistics.(True)[LO1.5:Toexposeyoutologisticalrelationshipswithinthefirm;Easy;Application;AACSBCategory3:Analyticalthinking]

28.Theownershipchannelistheonewherebuyandsellagreementsarereached.(False)[LO1.6:Tointroduceyoutomarketingchannels;Easy;Application;AACSBCategory3:Analyticalthinking]

29.Thefinancingchannelhandlesacompany’screditandpaymentforgoods.(True)[LO1.6:Tointroduceyoutomarketingchannels;Easy;Application;AACSBCategory3:Analyticalthinking]

30.Thereisnolinkbetweenthepromotionsandlogisticschannels.(False)[LO1.6:Tointroduceyoutomarketingchannels;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

31.Themostsignificantcontributionthatthelogisticschannelmakestotheoverallchannelprocessisthesortingfunction.(True)[LO1.6:

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