外贸英语培训

演讲人：日期：外贸英语培训目录CONTENTSBasicknowledgeofforeigntradeEnglishImprovingoralcommunicationskillsinforeigntradeTrainingofwrittenexpressionabilityinforeigntrade目录CONTENTSForeigntradenegotiationstrategiesandpracticalexercisesExpandingForeignTradeBusinessinaCrossCulturalContextSummary,ReviewandOutlookonFuture01BasicknowledgeofforeigntradeEnglishe.g.,importer,exporter,customs,target,quota,etcImportandexporttermse.g.,letterofcredit,telegraphictransfer,billofexchange,etcPaymenttermse.g.,billoflading,airwaybill,container,portofloading/unloading,etcShippingandlogisticstermse.g.,commercialinvoice,packinglist,certificateoforigin,customsdeclaration,etcTradedocumentsandproceduresCommonvocabularyandphrasesinforeigntradeBasicSentencePatternsandExpressionsinForeignTradeEstablishingbusinessrelationshipse.g.,introducingthecompanyandproducts,inquiringaboutbusinessopportunities,etcNegotiatingandincludingcontractse.g.,discussingpricesandtermsofpayment,confirmingorders,signingcontracts,etcExecutingcontractse.g.,arrangingshipment,makingpayments,handlingclaimsandoutputs,etcMaintainingbusinessrelationshipse.g.,followinguponorders,providingaftersalesservice,seekingfeedbackandsuggestions,etcIncotermse.g.,FOB,CIF,EXW,DDP,etc.,whichdefinetheresponsibilitiesandrisksofbuyersandsellersininternationaltradeOthertradetermse.g.,freetrade,protectionism,tariffbarriers,nontariffbarriers,etc.,whichaffectstheconductandoutcomeofinternationaltradeInternationalTradeTermsInterpretationCrossculturalcommunicationskillsUnderstandingculturaldifferencese.g.,recognizingtheimpactofcultureonbusinesspracticesandcommunicationstylesAdaptingtodifferentculturese.g.,examininglocalcustomsandconditions,usingappropriatelanguageandetiquetteBuildingtrustandrelationshipse.g.,establishingcredibilityandrapportwithbusinesspartnersfromdifferentculturesManagingculturalconflicte.g.,handlingmisunderstandingsanddifferencesinaconstructiveandsensitiveway02ImprovingoralcommunicationskillsinforeigntradeActivelisteningFocusingattentiononthespeaker,understandingthemessage,andrespondingappropriatelyNotetakingskillsSummarizingkeypointswhilelistening,usingabbreviationsandsymbolstoincreaseefficiencyInferringandpredictionUsingcontextclubsandlanguagepatternstoopposewhatwillbesaidnextRegularpracticewithauthenticmaterialsListeningtopodcasts,newsbroadcasts,andbusinessEnglishmaterialstoimprovecomprehensionListeningtrainingmethodsandtechniquesWaystoimproveoralfluencySpeakingfrequentlyEngaginginregularconversationswithnativespeakersorotherlearnerstobuildconfidenceandfluencyUsingvocabularyeffectivelyLearningandpracticingnewwordsandphrasesrelatedtoforeigntrade,andusingthemincontextImprovingpromotionandintegrationFocusingonclearpromotion,stress,andintegrationpatternstoenhancecompetitivenessCreativethinkingandproblemsolvingDevelopingtheabilitytothinkonone'sfeetandresponseappropriatelytounexpectedsituationsRoleplaying:Participatinginsimulatedbusinessmeetings,negotiations,andpresentationstopracticerealworldcommunicationskillsCulturalawarenessandsensitivity:UnderstandingculturaldifferencesandadaptingcommunicationstylestoavoidmisunderstandingsFeedbackandreflection:Receivingconstructivefeedbackfrompeersorteachersandreflectingonone'sownperformancetoidentifyareasforimprovementHandlingobjectsanddifferentialquestions:LearninghowtorespondeffectivelytochallengesandmaintainapositivetoneindifferentialconversationsPracticaldialoguescenariosimulationexerciseProfessionalvocabularyandterminology:MasteringindustryspecifictermsandphrasestocommunicateeffectivelyinabusinessenvironmentEmailwritingskills:Learninghowtowriteclear,consensus,andprofessionalemailsthatacknowledgetheintendedmessageeffectivenessBodylanguageandlegalexpressions:Recognizingtheimportanceofnon-verbalcommunicationinbusinessinteractionsandadaptingone'sownbehavioraccordingtoFormalandinformationlanguage:UnderstandingtheappropriateuseofformalandinformationlanguageindifferentbusinesssettingsBusinessEtiquetteandWorkplaceLanguageStandards03TrainingofwrittenexpressionabilityinforeigntradeMasteringprofessionalvocabularyandphrasescommonlyusedinforeigntradeUnderstandingthestructureandformatofbusinessemailsLearninghowtowriteclear,consensus,andpolicyemailsPracticingemailwritingthroughsimulatedbusinessscenarios01020304BusinessemailwritingskillsUnderstandingthebasicstructureandnecessaryclausesofacontractEnsuringthatthecontractislegallybindingandenforceablePayingattentiontotheaccuracyandprecisionoflanguageusedConsideringpotentialrisksanddisputeswhendraftingcontractsKeypointsfordraftingcontractagreementsUnderstandingthelanguagestyleandtechnicaltermsofproductmanualsEnsuringtheaccuracyandfluencyofthetranslationMasteringtranslationtechniquessuchasliteraltranslationandfreetranslationPayingattentiontoculturaldifferencesandtargetaudiencewhentranslatingTranslationmethodsforproductmanualsFamiliarizingwithdifferentfileformatscommonlyusedinforeigntrade,suchasWord,PDF,andExcelEnsuringcompatibilityandreadabilityoffilesacrossdifferentplatformsanddevicesRequirementsforvariablefileformatspecificationsUnderstandingtherequirementsforfont,layout,andformattingofdifferentfileformatsPayingattentiontofilesizeandcompressionmethodswhensendinglargefiles04ForeigntradenegotiationstrategiesandpracticalexercisesResearchontheotherpartyUnderstandingtheotherparty'sbusinessbackground,financialstatus,andreportingiscriticalforeffectivenegotiationClarificationofnegotiationobjectivesClearlydefiningone'sownnegotiationobjectivesandprioritieshelpstoguidethenegotiationprocessPreparationofnegotiationmaterialsPreparingnecessarydocumentsanddata,suchasproductcatalogs,pricelists,andmarketanalyses,canstrengthenone'sbargainingpositionNegotiationpreparationworkandpreparationsAttentiontoculturaldifferencesBeingawareofandobservingculturaldifferencescanhelptoavoidmisunderstandingsandconflictsduringthenegotiationNegotiationpreparationworkandpreparationsPricenegotiationtechniquesandprocessprinciplesPricequotingstrategiesQuotingpricesbasedonmarketresearch,costanalysis,andprofitmarginscanhelpsetareasonablestartingpointfornegotiationProcessstrategiesMakingprocessesgraduallyandstrategicallycanhelptoreachamutuallybeneficialagreementHandlingofpriceobjectivesEffectivelyrespondingtotheotherparty'sobjectivesandcounterofferscanhelpmaintainapositivenegotiationatmospherePrinciplesofflexibilityandfirmnessBeingflexibleonminorissueswhilefirmonmajoronescanhelpprotectone'sowninterestswhileseekingcommongroundClarityofcontracttermsEnsuringthatallcontracttermsareclear,specific,andunambiguouscanhelptoavoiddisputesandmisunderstandingsAttentiontopaymenttermsNegotiatingfavorablepaymentterms,suchaspaymentmethods,currents,andschedules,canhelpreducefinancialrisksKeypointsfornegotiatingcontracttermsConsiderationofdeliverytermsAgreeingondeliveryterms,includingtransportationmethods,insurance,andinspectionarrangements,canhelptoensuresmoothtransactionexecutionInclusionofdisputeresolutionclausesIncludingclausesfordisputeresolution,suchasarbitrationormediation,canprovideamechanismforresolvingconflictsiftheyariseKeypointsfornegotiatingcontracttermsMaintainingcallandcomposedKeepingacoolheadandmaintainingcompositioncanhelptoeffectivelyhandleunexpectedsituationsSeekingadvicefromexperiencedcollegesorconsultantscanprovidevaluableguidanceandsupportBeingflexibleandadaptabletochangesinthenegotiationenvironmentcanhelptoovercomeobstaclesandreachagreementsReflectiononandlearningfrompastexperiencescanhelpimprovefuturenegotiationskillsandoutcomesSeekingadviceandsupportAdaptingtochangesLearningfromexperienceExperiencesharinginhandlingunexpectedsituations05ExpandingForeignTradeBusinessinaCrossCulturalContextResearchingthehistory,traditions,andvaluesoftargetcountriestogaininsightsintotheirbusinesspracticesandetiquetteRecognizingculturaldifferencesincommunicationstyles,decisionmakingprocesses,andnegotiationtechniquesDevelopingculturalawarenessandsensitivitytoavoidmisunderstandingsandconflictsininternationalbusinessdealsUnderstandingculturalbackgroundsofdifferentcountriesAvoidingculturaltaboosandsensitivetopicstopreventofferingpotentialbusinesspartnersAdaptingbusinesspracticestoalignwithlocalcustomsandvalues,suchasmeetingrituals,dresscodes,andgiftgivingconditionsShowingrespectforlocalholidays,relevantbeliefs,andworkschedulestofosterpositivebusinessrelationshipsRespectlocalcustomsa