供应商质量保证-PQA

INTRODUCTIONOFSUPPLIERQUALITYASSURANCE

供应商质量保证简介ValeoAPO

2002-7-211Contents内容SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价ProductQualityAssurance(PQA)产品质量保证

2SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价Valeo’saimistoworkonlywithA-ratedsuppliersitescapableofindependentlydevelopingaProductQualityAssuranceapproach.法雷奥的目标是只同A类供应商进行合作，只有这些供应商才能够完全独立地实施产品质量保证的措施。3SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价1.SQAEProcedure

供应商质量能力评价的步骤Supplierpre-evaluation供应商预评价

QualitysystemAudit质量体系审核4SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价general:financialhealth,minimumsize,product/marketpositioning,etc概况：财务状况、规模、产品/市场排位…strategyandmanagement战略及管理R&D研究开发manufacturing生产logistics物流quality质量competitiveness竞争力Supplierpre-evaluation供应商预评价

5SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价QualitysystemAudit质量体系审核ISO9000QS9000VDA6.1EAQF94ISOTS16949Valeo10006SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价TheValeo1000ratingmeasurestheapplicationofthestandardintermsofpercent:N%

法雷奥1000标准审核结果用百分数

N%表示

N%=Numberofpositiveresponses*100%NumberofapplicablequestionsN%=肯定答复的数目*100%可实施的问题数目

7SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价A

: ifN%

≥90%andnonegativeresponsestodisqualifyingquestions(noCriticalCorrectiveActionSheet)N%≥90%且关键问题没有一个否定答复B

: if90%>N%≥80%,ifN%

≥90%butwithoneormorenegativeresponsestodisqualifyingquestions,90%>N%≥80%,N%≥90%，但一个或多个关键问题否定答复，

C

: ifN%<80%.bClassification:分类：8SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价RATING等级RESULT结果

Observations备注

AApt

合格

Thesuppliersiteiseligibletodevelopnewfunctionsand/ormanufacturenewortransferredproducts.供应商有资格开发和制造新产品或更改产品

Bornotevaluated

B或未评价

Inadequate

不够满意

Thesuppliersitecannotbeawardedcontractstodevelopnewfunctionsormanufacturenewortransferredproducts.ThesuppliermustachieveanAratingwithin12monthsorelsebeeliminatedfromthesupplybase.供应商不能授予开发和制造新产品或更改产品的合同。供应商必须在12个月之内达到A级，否则将从供应商候选名单中删除掉。

CInapt

不合格Thesuppliersitewillbeeliminatedfromthesupplybase.供应商将从候选名单中删除掉。

2.ClassificationofValeosuppliersites

法雷奥的供货商分类9upplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价

3.Follow-upaudit质量审核跟踪

Nolaterthanninemonthsaftertheevaluationauditfor“A”ratedsitesA级供应商在审核后9个月之内跟踪检查Nolaterthansixmonthsaftertheevaluationauditfor“B”ratedsiteswithapercentageofapplicationequaltoorgreaterthan90%butwithatleastonecriticalCorrectiveActionSheet.Ifthefollow-upauditconfirmsthatcorrectiveactionsareinplacetosolvecriticalcorrectiveactionsheets,thenthesupplierisrated

"A“百分比大于等于90%但有关键问题整改项的B级供应商在审核后6个月之内跟踪检查，如果整改措施符合要求，可将供应商升级为A级10SupplierQualityAptitudeEvaluation(SQAE)供应商质量能力评价4.AuditFrequency定期审核Suppliersiteswillbere-auditedonceeverythreeyearsatthemost.至少每三年应该对供应商进行一次复审。Anewauditwillbeschedulediftherehavebeenmajororganizationalchangesatthesuppliersiteoriftherehavebeenseriousorrepeatedincidents,theanalysisofwhichshowsthattheyhavea“system”cause.供应商的组织机构发生重大变化以后、发生严重的或反复性异常（表明是体系问题）之后要组织重新审核。11ProductQualityAssurance(PQA)产品质量保证TheValeoGroup’sobjectiveistoobtain100%PQAdeliveries.法雷奥集团目标是达到100%PQA交货12ProductQualityAssurance(PQA)产品质量保证PQAprocedure产品质量保证（PQA）步骤：ValeoCustomerApplication项目阶段Phase0Pre-design预设计Phase1Design设计Phase2Adaptation修改Phase3Productionpreparation生产准备Phase4ALaunch投产Phase4BVolumeproduction批量生产PQAStagesDesignerPQA步骤供应商Stage1步骤1SupplierSelection供应商选择Stage2步骤2DefinitionofValeoRequirementsFilewiththeSupplier与供应商确定要求文

件Stage3步骤3DefinitionandacceptanceofthequalityAssuranceFile(QAF)质保文件的定义与认可Stage4步骤4ValidationofSupplierProductionprocessFullProductionDayprocess,AuditduringFPD供应商过程审核（满负荷生产）Stage5步骤5AcceptanceofInitialSample&ISvalidationatValeo首批样品接受及认可

Stage6步骤6ProbationaryPeriod试生产Stage7步骤7PQAManagementPQA供货13ProductQualityAssurance(PQA)产品质量保证流程图供应商评价与选择

步骤1法雷奥要求文件的确定

步骤2质量保证文件的确定

步骤3质保文件认可？

满负荷生产/过程审核步骤4工艺认可？首批样品送法雷奥

步骤5首样认可？批量试用期

步骤6供货合格试用期结束？

PQA供货

步骤7供货合格？

取消PQA供货不合格品的处理不合格品的处理修改、整理质保文件

返回步骤2返回步骤3返回步骤4Returnto返回步骤4或5

如果无产品/工艺修改

认可

不认可

认可

不认可

认可不认可

认可不认可认可不认可Flowchart

14ProductQualityAssurance(PQA)产品质量保证stage1:Selectionofsuppliers供应商评价与选择productspecifications产品技术规范targetcosts目标成本qualityandlogistics质量与供货15ProductQualityAssurance(PQA)产品质量保证stage2:DefinitionofValeorequirementsfilewiththesupplier与供应商确定法雷奥要求文件

ThisfiledetailsValeo’srequirementsconcerningtheabove3itemstogetherwiththedocumentstobesuppliedbythesupplierand/orValeoduringthePQAprocess.TheserequirementsaredrawnupanddiscussedbyValeoandthesupplierduringstage2.Attheendofthisstage,ValeofinalizestheValeoRequirementsFileandsendsittothesupplierforapproval.

要求的文件包括涉及上述3点要求的文件及在PQA步骤实施中由供应商或法雷奥提供的文件。这些要求由VALEO和供应商一起在第二阶段共同制定并讨论。16ProductQualityAssurance(PQA)产品质量保证stage3:Definitionandacceptanceofthequalityassurancefile(QAF)质量保证文件确定与认可ThisfileformalizesresponsestoQualityrequirements.ItispresentedbythesupplierandjointlyexaminedwithValeo.OncethisfilehasbeenexaminedandapprovedwithregardtotheValeoRequirementsFile,thesupplierundertakestocomplywithitandsubmitallproposalsformodifyingorimprovingtheproductorprocessforapprovaltoValeo,includingintheeventofatransferofproduction.Thisstageendswiththelaunchofthetoolingatthesupplier.

该文件汇总了质量要求的对策，首先由供应商提出并与法雷奥一起审核，按照法雷奥要求文件审核认可后，供应商承诺遵守此文件，并将产品或工艺更改、改进提交法雷奥认可，包括生产运行情况。此阶段供应商开始投入工装。

17ProductQualityAssurance(PQA)产品质量保证stage4

:Validationofproductionprocess(fullproductionday/processaudit)过程认可（满负荷生产/过程审核）

Theauditisvalidonlyiftheprocessauditedistheonethatwillbeusedinvolumeproduction(equipmentandconditions).

审核仅在批量生产的工艺下才有效。

verification,ifrequired,oftheQAF质保文件（QAF）审查（如果有）fullproductionday满负荷生产日processauditduringfullproductionday满负荷生产时进行过程审核18ProductQualityAssurance(PQA)产品质量保证Followingthefullproductiondayrun,thefollowingreportsmustbeissued:

满负荷生产后下列报告是必不可少的：

fullproductiondayreport:conditions,quantitiesproducedandrejected,analysisofdefects,speedoftheproductionline,etc.满负荷生产报告：状况、产品及废品数量、缺陷分析、生产线速度

processauditreport过程审核报告

testreport,ifthesupplierisadesignerandifspecifiedintheValeoRequirementsFile试验报告（如供应商有设计或法雷奥文件中有要求时，则供应商需提交）inspectionreport检验报告

machinecapabilityreport(Cmk)设备能力指数（Cmk）

19ProductQualityAssurance(PQA)产品质量保证TheprocessisqualifiedbyValeoiftheauditresultsaresatisfactory(“ProcessAudit”procedureref.VAQ

A

21

02).Otherwise,thesuppliermustdrawupanactionplanandafollow-upauditperformed.

只有当过程审核的结果令人满意（根据VAQA2102过程审核程序）时，该工艺才可以被法雷奥认可。否则供应商应该制定实施计划，并进行跟踪审核。

InitialsamplesmustbetakenduringthefullproductiondayrunanddeliveredinvolumeproductionpackagingtogetherwithfulldocumentationasspecifiedintheValeoRequirementsFile.

首批样品必须在满负荷批量生产时抽取，采用批量供货的包装与符合法雷奥要求文件格式的资料一起送到法雷奥。Thefullproductiondayrunwouldtypicallybefromonehourtooneshift'sproduction,withthespecificproductionquantitytototal300

partsminimumunlesssomeotherquantityhasbeenagreeduponinwriting.Partsfromeachpositionofamultiplecavitydie,mold,toolorpatternaretobemeasuredandrepresentativepartstested.

满负荷批产通常持续1小时到一个班次，最少生产300件或书面确定并认可的数量。在有多付模具或一型多模时，每模零件都要测量、检验。

PeriodicauditsoftheprocessmustbeperformedbythesupplierattheintervalsdefinedintheProcessDataSheet.AuditreportsandcorrectiveactionplansmustbeavailableforconsultationbyValeoatalltimes.

供应商按照审核计划规定的频率定期进行过程审核，审核记录及纠正措施计划及时呈报法雷奥。Valeowillperformprocessauditsonceevery4yearsatleastandreservestherighttocarryoutnewauditswheneveritseesfit.

法雷奥最多4年要定期进行过程审核，并保留随时进行审核的可能。

20ProductQualityAssurance(PQA)产品质量保证Stage5:Acceptanceofinitialsamples首批样品的认可TheaimofSupplierInitialSamples(I.S.)istocheckthattheproduct(performance,characteristics,reliability,capability,tests,etc.),productionlinesandequipmentcomplywithspecifications.

供应商首批样品是用来检验产品（性能、特性、可靠性、能力、试验，…）、生产线及设备是否符合技术规范的要求。ValeousestheseI.S.toqualifyproductsonthebasisofthevalidationplan.

法雷奥按照认可计划对首批样品进行检验确认。AcceptanceofSupplierI.S.byValeocanonlybegivenifthisinternalqualificationstageissatisfactory.

只有内部认可合格后才可宣布法雷奥认可供应商首批样品。IfSupplierInitialSamplesarerejected,fullproductioncannotgoahead.供应商首批样品未认可时禁止零件批量供货。

21ProductQualityAssurance(PQA)产品质量保证Stage6:ProbationaryPeriod试用期ThisstageiscompulsoryforallpartswithinthescopeofapplicationofPQA.此步骤对于所有实施PQA的零件是必须的。Theprobationaryperiodlastsforatleast2monthsandinvolvesatleast6productionbatches*ofthepartsinvolved.试用期至少为2个月涉及6批批量生产的零件。

Ifanincidentoccurs,thepartwillbesubjectedtoanewprobationaryperiodafteranappropriateactionplan,approvedbyValeo,hasbeeneffectivelyimplemented.如出现质量事故，只有在有效地实施了法雷奥认可的纠正措施后，才开始新的试用期。22ProductQualityAssurance(PQA)产品质量保证Stage7:PQAmanagementPQA供货ThisstageiscompulsoryforallpartswithinthescopeofapplicationofPQA.此步骤对于所有实施PQA的零件是必须的。PQAStatus

PQA状态APQApartisapartthatisnotsubjecttoValeoincominginspection(exceptforproductauditswhicharecarriedoutperiodicallyasdefinedbyValeo)andwhoseconformanceisguaranteedbythesupplierthroughthestrictapplicationofQAP.p.I.Swillbere-qualifiedinlinewiththeperiodicityspecifiedintheValeoRequirementsFile实行PQA供货是指零件在法雷奥不再进行进货检验（法雷奥规定的定期产品审核除外），通过严格执行产品质量保证计划由供应商保证产品质量。此外，根据法雷奥要求文件规定的频次对首批样品进行重新认可。BeforePQAdeliveriescanbegin,thesuppliermustberatedA.

Noincidentsinvolvingthepartinquestionmusthaveoccurredduringtheprobationaryperiodandthequalityobjectives(lineppm)musthavebeenachieved.Ifapartbelongstoatechnologyfamily,nonon-conformancemusthavebeenidentifiedinthecommonproductionprocessduringtheprobationaryperiod.

PQA供货的供应商必须是A级供应商，试用期内零件不能出现任何事故，并且要达到质量目标（PPM值），对于采用同类工艺的零件，试用期内同种工艺不能出现不符合情况（质量问题）。Ifalltheaboveconditionshavebeenmet,thePurchasingDepartmentgivesthesupplierthedateonwhichPQAdeliveriescanstartforthepart.

满足上述条件时，由采购部门通知供应商某种零件开始实行AQP供货的日期。AllPQAdeliveriesmustbeidentifiedbyaPQAlabelonallboxes,containers,etc.

产品质量保证下供货的每个包装上应该有明显的AQP识别标记。ThesuppliermustbeinapositiontoinformValeooftheresultsofinspectionscarriedoutforeachbatchdeliveredinlinewiththerequirementsoftheQAP.p.

按照产品质量保证计