高考总复习英语（人教版）教师用书写作提升02体裁篇第1讲第1节书信

第一讲应用文[概括说明]应用文是指人们在日常生活、工作和学习中为处理日常事务，解决具体问题而写作的一种文体。它最突出的特点就是实用性。应用文与我们日常生活和工作有密切的关系。我们要了解天下大事，就要阅读报刊、收听广播、收看电视；以法治国，要有各种法规文件；机关、企事业单位要正常运转，要有计划、总结等事务文书；人们礼尚往来常常借助于请柬、贺卡等等。这诸多的文字材料，大部分都是应用文。应用文的种类：应用文包括的内容很广，如书信、通知(笔头和口头)、海报、便条、启事、请柬、广告、日记。其中，书信、通知和日记在近几年的高考书面表达中考得最多。应用文写作的基本要求：1．主旨确切、重点突出；2．结构完整、简单明了；3．语言朴实、重在实用；4．格式固定、对象明确。应用文写作过程中应该注意的事项：1．应用文的语言一般来说都比较规范，有它们特定的语言表达方式，在平时就要积累不同文体的常见套话。如开头和结尾的套话要运用恰当，符合文体特点。2．应用文的目的在于传达给众人基本信息，如理由、时间、地点、参加人、活动内容等，在写作时要注意这些要点的明确体现。3．应用文的语言重在实用，力求语言平实、准确、简洁，句子不要过长，让读者一眼就明白文章想要表达的要点。4．不同的文体会采用不同的时态，如日记一般用过去时，通知和请柬采用一般现在时和将来时等。第一节书信书信、电子邮件的写作是高考中出现频率最高的一种题型。从内容上看，近几年高考书信写作主要包括致歉信、致谢信、笔友信、慰问信、投诉信、邀请信、介绍信、求职信等。写作时应注意以下几点：(1)细读提示，认真审题①审体裁；②定人称；③定时态。(2)紧扣主题，组织要点这类写作题中的要点似乎已经定好了，但仍需将内容要点逐个完整地列出来，分清主次。(3)合理分段，清晰条理通常可分为三段来写：第一段点明主旨。除常规的问候之外，不妨直接用与“Iamwritingtotellyou...”类似的句子开头，直截了当，言简意赅。第二段详细介绍题中所提示的具体内容。为提高文章的连贯性和条理性，应注意运用一些表示逻辑顺序的词汇，如first，second，what’smore，finally等将内容巧妙地连接起来，从而形成有机的整体。最后一段应该客气地询问对方的意见，同时表达真诚的祝福和热情的问候，体现中学生的素养。一．普通书信/电子邮件Dear________.I’m________.Iamwritingtotalkabout________./I’dliketoknowsomethingmoreabout________________(写信目的)．Ilikeitverymuchmainlyforthefollowingreasons.First，Ithink________(具体细节一)．Besides/What’smore，alongwith________thereare________(具体细节二)．However，________(存在问题)．Therefore，I’dliketosuggest________(建议)/(个人看法)Iamlookingforwardtoyourearlyreply.Yours，________①引出话题。②阐述话题的相关细节或原因。③话题存在问题。④表达期望。1．必备亮点词汇dearadj.亲爱的receivev.收到regardn.尊敬，喜爱trulyadv.忠实地，诚实地receiveyourletter收到你的来信begladto...很高兴……atyourconvenience在你方便时somethingabout...关于……的事情asweknow正如我们所知informv.通知replyn.回复faithfullyadv.忠实地sincerelyadv.真诚地replytoyourletter回复你的来信haveanyquestions有任何问题onbehalfof代表furtherinformation进一步的消息2．经典套用句型·闪亮篇首句Haven’tseenyouforages.Gladtohearfromyou.好久不见了，很高兴收到你的来信。Yourlettercametomethismorning.我今天早上收到了你的来信。I’mwritingtoaskifyoucanenextmonth.我写信询问你下个月能不能来。I’mwritingtoinformyouthat...我写信通知你……Iwasgladtoknowyoubeganto...很高兴你开始……Howtimeflies!It’sthreemonthssinceIsawyoulast.时光飞逝！自上次见到你至今已经3个月了。Sorrytoreplytoyourlettersolate.抱歉这么晚才给你回信。Yourlettercameto/reachedmethismorning.今天早上收到你的来信。Iamsorryithastakenmealongtimetoreplytoyourlastletterbut...很抱歉，这么久才回你的上次来信，只是……FromyourletterIlearnedthat...从你的信中我得知……·出彩篇中句Notonlywashe...butalso...他不仅是……，而且还是……Inreplytoyourletterabouttheparty...你来信提到了聚会，在回信中……Nowletmetellyousomethingabout...现在我来告诉你一些关于……It’sdifficultforyoubecauseit’squitedifferentfrom...这对你来说很难，因为它与……完全不同。I’vebeenthinkingaboutthequestionyouwroteintheletter.Inmyopinion，youshould...我一直在思考你来信中提到的问题。在我看来，你应该……Thereisnothinghappiertomethantoreceiveyourletter.再也没有比收到你的来信更让我开心的了。Youhavetorememberasmany...aspossible.你必须尽可能地记住很多……Youcanlearn...notonlyfrom...butalsofrom...你不仅可以从……学习……，也可以从……学习。·精彩篇尾句Ifyouhaveanyquestions，pleaseaskme.如果你有任何问题，请找我。Pleaseremembermetoyourwholefamily.请代我向你的家人问好。Givemybestregards/wishestoyourmother.请代我向你的母亲表示良好的祝愿。Lookingforwardtothepleasureofmeetingyou.期待与你会面。Expectingtohearfromyouassoonaspossible.盼望能尽快收到你的回信。Welookforwardtoyourreplyatyourearliestconvenience.我们期望在你方便时及时回复。Ihopetoreceiveyourreplywiththeleastpossibledelay.我希望能尽快收到你的回信。Ishallbelookingforwardtohearingyourfirstimpression.我盼望听到你的初次印象。Idohopeyouwillbeabletoliveheresometimethissummerholiday.我的确希望你能在今年暑假在这里住一段时间。Wishyouthebestofhealth。祝你身体健康。Wishyoueverysuccessinyourfuturecareer!祝你成功！Meanwhile，wewishyougoodhealthandeverysuccessinyourwork.同时，我们祝你身体健康，工作顺利。MayGodblessyouandyourfamily！Witheverygoodwishforyourhappiness.愿上帝保佑你及你的家人。祝你幸福。(2017·全国卷Ⅰ)假定你是李华，正在教你的英国朋友Leslie学习汉语。请你写封邮件告知下次上课的计划。内容包括：1．时间和地点；2．内容：学习唐诗；3．课前准备：简要了解唐朝的历史。注意：1.词数100左右；2．可以适当增加细节，以使行文连贯。DearLeslie，Howareyougoingthesedays?I’mhappythatyouhavemaderapidprogressinChinese.NowI’mwritingtotellyoutheteachingplanforthenexttime.Tobeginwith,we’llhaveourclassinmyhomenextSundayifitisconvenienttoyou.Secondly,I’llteachyoupoemsofTang,whicharefamousnotonlyinChinabutalsothroughouttheworld.Thirdly,theymaybeabitdifficultforyou,soyou’dbettermakesomepreparationsinadvance.Mostimportantly,youshouldlearnaboutthegeneralhistoryofTangDynasty,whichwillbesurelyofgreathelptoyou.I’mlookingforwardtomeetingyounextSunday.Yours，LiHua二．申请信Dear________.I’m________from________(自我介绍)．I’mwritingto________(写信目的)，forIbelievethat________(申请原因)．IthinkIamqualifiedfor________(申请职位)becauseI________(优点)．That’swhyIapplyfortheposition.IhopeIcanjointheactivity.Iplanto________(计划一)，havethem________(计划二)and________(计划三)．What’smoreimportantis________(达到的效果)．Ihopeyoucanoffermetheopportunity.Yours，________①信息来源，并说明感兴趣。②能胜任的原因或个人情况介绍。③对这一职位的设想。④表示期待。1．必备亮点词汇advertisementn．广告inquirev.询问appreciativeadj.感激的opportunityn.机会graduatefrom毕业于begoodat.../dowellin...擅长……post/positionn.职位possibilityn.可能性municatev.沟通applyfor申请applicationn.申请thankfuladj.感激的interviewn.&v.面试majorin...主修……inone’ssparetime在某人业余时间lookforwardto期待2．夺分套用句型·闪亮篇首句Iamwritingthislettertoinquireaboutthepossibilityof...我写这封信是想询问一下能否……Iamwritingtoexpressmyinterestin...我写这封信是为了表达我对……(一职)很感兴趣。Iamwritingthislettertoremendmyselfasaqualifiedcandidatefor...我认为我是……的合格人选，所以我写信推荐自己。·出彩篇中句Iamwellacquaintedwith...我对……很熟悉。Ihaveagoodunderstandingof...我很了解……Iamgoodat...，especially...我很擅长……，尤其是……IworkhardandIcangetalongwellwithothers.我工作努力，与人相处融洽。Ontheonehand，I’dliketo...Ontheotherhand，Ialso...一方面，我想……，另一方面，我也……I’dliketotakepartinit.我想参加这次活动。What’smore，Ican...aswell.另外，我也可以……。·精彩篇尾句Ihopeyouwillbekindenoughtoconsidermyapplicationfavorably.我希望您能考虑我的申请。Ishallbemuchthankfulifyouoffermeapreciousopportunitytoaninterview.如果您能给我提供一个宝贵的面试机会，我将不胜感激。I’mwritingtotellyouthatI’msuitableforthejobyouareadvertising.我想写信告诉您我很符合您招聘广告中的要求。ThankyouforconsideringmyapplicationandIamlookingforwardtohearingfromyou.感谢您考虑我的申请，期待得到您的回复。Ifyouneedtoknowmoreaboutme，pleasecontactme.Myphonenumberis...如果您希望了解关于我更多的信息，请与我联系。我的是……(2015·陕西卷)假定你是李华，在校报英语专栏看到了学校“英语文化节”的一则招募启事。请阅读启事，并根据写作要点和写作要求写一封应征邮件。VolunteersWantedOurannualEnglishFestival，whichwillbeheldonJune15­17,2015，isnowlookingfor20studentvolunteerstoprovideserviceforTalentShow，SpeechContest，andEnglishDebate.Ifyouareinterested，pleasesendanapplicationemailatyourearliestconveniencetoMsChenatchenlaoshi@aef.写作要点：1．表达写信意图；2．陈述应征目的；3．说明应征条件(性格、能力等)。写作要求：1．邮件词数不少于100；2．开头和结尾部分已写好，不计入总词数；3．可根据情况增加细节，使行文连贯；4．不能使用真实姓名和学校名称。DearMsChen，I’mLiHua，astudentfromClass2，Grade3.________________________________________________________________________________________________________________________________________________Lookingforwardtoyourreply.Yourstruly，LiHuaDear_Ms_Chen，I’m_Li_Hua，a_student_from_Class_2，Grade_3.I’mwritingtoapplyforthepositionasastudentvolunteer.Ireallywanttoobtainthispreciousopportunitybecause，byofferingmyservice，Iwillbeabletoimprovemyorganisationalability，municationskillsaswellasmyconfidenceinspeakingEnglishinpublic.Asanoutgoinggirl，Igetalongwellwithmyclassmates.Besides，IhavesuchagoodmandofEnglishthatIamelectedasassistanttomyEnglishteacher.Successfully,IhavelentahelpinghandtoherinseveralEnglishactivitiesofmyclass，whichhavebeenappreciatedbybothteachersandmyclassmates.IamsurethatIcanperfectlyliveuptoyourexpectations.Iwillbegratefulifyoucouldgivemeakindconsideration.Looking_forward_to_your_reply.Yours_truly，Li_Hua三．邀请信Dear________.I’m________.We/I’dliketoinviteyouto________(邀请目的)．Thetopicofthecontestis________(活动名称)．We’llgatherat________(地点)at________(时间)．Andit’sgoingtolastabout________.Iknowyouare________(邀请原因)，andI，onbehalfof________，sincerelyinviteyouto________(担任角色)．It’llbeniceto________.I’msureyou’llhaveagoodtimeat________，too./Willyoubeavailableduringthistime？Pleasecontactmeat1234567atyourearliestconvenience.(结束语)Withbestwishes!Yours，________①开门见山，提出邀请。②具体说明活动内容。③期待对方接受邀请。1．必备亮点词汇invitationn．邀请participatev.参与beinterestedin对……感兴趣atyourconvenience在你方便时appreciatev.感激participantn.参与者aroundthecorner即将到来haveagoodtime/enjoyoneself玩得高兴debatev.讨论declinev.谢绝onbehalfof代表2．经典套用句型·闪亮篇首句Iamwritingtoinviteyouto...我写信是想邀请你……Iwonderifyoucane...我在想你是否能来参加……Itismypleasure/agreathonorformetoinviteyouto...非常荣幸邀请你参加……Itismyhonortoinformyouthatthereisanacademicmeetingin(place)on(date)at(time)．很荣幸地通知你，在……(时间、地点)将有一个学术会议。·出彩篇中句Thereceptionwillbeheldin...on...招待会定于……在……举行。Weareproudofyouandweallappreciateyourhelpwith...我们为你感到骄傲，并感谢你帮助我们……We’llstartat8o’clockinthemorningandarriveatabout9o’clock.我们将于早晨8点出发，大约9点到达目的地。ThepicnicwillbeheldintheSunSquarethisweekend.野餐将于本周末在太阳广场举行。Afterarrivingatthedestination，we’ll...到达目的地后我们就……Iwillcoveralltheexpensesinvolved.我会负责所有相关费用。Wearelookingforwardtoyouringwithgreatpleasure.我们高兴地期待着你的到来。Iamsurethatyouwillenjoyyourselfhere.我保证你在这儿会玩得很尽兴。·精彩篇尾句Iamlongingtoseeyousoon.我盼望你早点来。Welookforwardtoseeingyou.我们盼望你的到来。Ihopethatyouwon’tdeclinemyinvitation.我希望你不会拒绝我的邀请。Wewouldfeelmuchhonoredifyoucoulde.如果你能来我们都将感到不胜荣幸。Ifyouhavenootherplansforthisweekendnight，willyoudousafavorofgoingtoourparty?如果你这周末晚上没有其他安排，能否赏脸来我们的派对？Wouldyoupleaseletmeknowassoonaspossibleifyoucanacceptmyinvitation?如果你能接受我的邀请能否尽早让我知道？(2017·全国卷Ⅱ)假定你是李华，想邀请外教Henry一起参观中国剪纸(paper­cutting)艺术展。请给他写封邮件，内容包括：1．展览时间、地点；2．展览内容。注意：1.词数100左右；2．可以适当增加细节，以使行文连贯。DearHenry，Iamwritingtoinviteyoutopayavisittoapaper­cuttingexhibitioninourschoolthisweekend.Whatiswell­knowntousallisthatChinaisacountrywithalonghistoryandisalsodistinguishedformanyatraditionalart,oneofwhichispaper­cutting,datingfromtwothousandyearsago.Therefore,thisexhibitionisagoldenchancetoacquireagoodknowledgeofvarietiesofpaper­cuttings.Someareshapedlikedragons,somebutterfliesandsomebeautifulplants.VisitingtheexhibitionwillmakeyouexposedtoChinesetraditionalculture.Whynothaveatry?Iamlookingforwardtoyourearliestreply.Yours，LiHua四．求职信Dear________.Ireadyouradvertisementforthepositionin________(来源)．I’mreallyinterestedinthispositionandhopeIcanworkforyou.I’m________yearsoldandwillbegraduatingfrom________.I’manexcellentstudent.(优点一)I’mgoodat________(优点二)．IoftenusetheputerandItypeveryfast.(优点三)Inmysparetime，I________(爱好一)alot.Ienjoy________(爱好二)verymuch，too.Beinga/an________youngperson，Ilike________(爱好三)．Besides，I’m________(爱好四)．Iwillbemorethangratefulif________(要求)．I’mlookingforwardtohearingfromyousoon.Yourssincerely，________①说明信息来源，点出写信的目的。②阐述自己符合对方要求的情况。③表达对这份工作的真诚期待。1．必备亮点词汇advertisementn．广告requirementn.要求learnfrom得知，了解lookforwardto期待positionn.职位appreciatev.感激applyfor应聘applicantn.申请者offerv.提供bequalifiedfor适合……2．经典套用句型·闪亮篇首句Youradvertisedpositionofsalesmanagerinterestsme.我对你们招聘广告中的销售经理一职很感兴趣。Iwanttoapplyforapositioninyourfirm.我想在你的公司申请一个工作职位。Ihavelearnedfromafriendthatyourpanyislookingfora．..我从朋友那儿获知贵公司在招聘一位……Ihavereadyouradvertisementinyesterday’sChinaDaily.I’msurethatIamfitforthejobneededinyourpany.我在昨天的《中国日报》上读了你们刊登的广告，我确信自己适合你们公司需要的这份工作。·出彩篇中句Aftergraduatingfromamiddleschool，Ialways...从中学毕业后，我一直……I’mgoodatEnglishlisteningandspeaking.我的英语听力和口语都很好。Ihavebeenworkingin...sincegraduation，andhavethereforeattainedafairknowledgeandexperienceinthisfield.自从毕业后，我一直从事……，因此获得了该领域内的充足的知识和经验。ItrustmyselfthatIhavetheappropriatequalificationsandexperienceforthispost.我相信我有合适的资格和经验获得这个职位。Iwanttogetthejobandworkforyourpanyverymuch.我非常想得到这份工作并为贵公司服务。What’smore，I’minterestedinthepositionasasecretary.另外，我对秘书的职位很感兴趣。·精彩篇尾句Shouldyougrantmeapersonalinterview，Iwouldbemostgrateful.如果你能给我一次面试机会，我将不胜感激。IamsureIwilldoitwellifyougivemethechancetobeamemberofyourpany.如果你们给我一个机会成为公司的一员的话，我相信自己会做得很好。IfIamaccepted，Iwilldomybest.如果被接受，我将尽最大的努力。I’msureIwillbefitfortheposition.Ifyouagreewithme，pleasecallmeat...我确信自己适合这个职位，如果你同意我的话，请给我打……假定你是李华，将于今年七月从新星外语学校毕业，你从报纸上得知B&B公司要招聘一名英文秘书，你很感兴趣。请给该公司写一封求职信，包括下列要点：1．年龄；2．学习情况及英语水平；3．兴趣和特长；4．性格特点。注意：1．词数为100左右；2．可适当增加细节，以使行文连贯。DearSirorMadam，IlearnedfromthenewspaperthatyourpanyneedsanEnglishsecretary.I’mreallyinterestedinthispositionandhopeIcanworkforyou.I’m18yearsoldandwillbegraduatingfromXinxingForeignLanguagesSchoolthisJuly.I’manexcellentstudent，amongthetop5inmyclassof50students.I’mgoodatEnglish，especiallyspokenEnglish.IoftenusetheputerandItypeveryfast.Inmysparetime，Ireadalot.Poemsaremyfavorite.Ienjoymusicverymuch，too.Beinganactiveyoungperson，Ilikesportsandoutsideactivities.Besides,I’measytogetalongwithandIliketomakeI’mlookingforwardtoyourreply.Sincerelyyours.LiHua五．感谢信Dear________，Iamnowwritingthesefewlinestoexpressmysincerethanksfor________(事件)．DuringthetripI________(感受)．Ishalleverremember________(事件)inmylife.Duringtheentirestay，myfriendsandIwereoverwhelmedby________(对方的帮助)．Irepeatmythanksagainforyour________(帮助)．Yourstruly，________①感谢的原因。②具体描述对方的帮助。③再次感谢，表达祝福。1．必备亮点词汇expressv． 表达hospitalityn. 好客gratefuladj. 感激的taketheopportunity 利用这个机会appreciationn. 欣赏；感谢gratituden. 感激heartfeltadj. 衷心的kindnessn. 好意obligedadj. 感激的acceptmygratitude 接受我的感谢2．经典套用句型·闪亮篇首句Thankyoufromthebottomofmyheartfor...我从心底感谢你，因为……Manythanksforyourkindnessandhospitality.多谢你的好意和好客。Pleaseacceptmysincereappreciationfor...请接受我对……的真挚感谢。Iamtrulygratefultoyoufor...为了……，我真心感激您。Thankyousomuchforthegiftyousentme.It’soneofthemostwonderfulgiftsIevergot.非常感谢你给我寄来的礼物，这是我收到的最好的礼物之一。Iamobligedtoyouforyourunselfishassistanceduring...感谢你在……期间给予我无私的帮助。Iwishtoexpressmyprofoundappreciationfor...我对……深表谢意。·出彩篇中句Thetravelto...lastweekwaswonderful.上周去……的旅行非常精彩。InFebruary，Ispentmyholidaywithmyparentsin...二月份我和父母一起在……度假。Sohappyatimedidwehavethatitwasnotuntilwewentbacktothehotelwherewestayedthatwerealizedthat...我们玩得非常高兴，以至于直到返回居住的宾馆时才意识到……Justwhenwewereatalossaboutwhattodo，...came.正当我们茫然无措时，……来了。Youreallyaddedgreatlytomyconvenienceandpleasureofthewholetrip.您真的给我整个行程带来了极大的方便与快乐。·精彩篇尾句I’dliketotakethisopportunitytoexpressmygreatappreciationforyourtimelyhelpandassistance.我谨借此机会十分感谢您给予我们的及时帮助和支持。NowI’dliketosay“Thankyou”fromthebottomofmyheartto...现在我想真心地对……说声“谢谢”。Ideeplyappreciateyoursincerehelp.我深深地感谢你真诚的帮助。Mytruegratitudeisbeyondanywords/description.任何语言都不能表达我真挚的谢意。Manythanksforallthegoodthingsyouhavedoneinhelpingusto...非常感谢您为帮助我们……所做的一切。假设你是李华，曾在美国学习半年，现已回国。你想联系你的美国老师Mr.Smith，但没有其联系方式。请根据以下要点给你的美国同学Tom写一封信：1．感谢Tom对你英语学习的帮助；2．询问Mr.Smith的近况并索要其联系方式；3．邀请Tom在春节期间来中国感受中国文化。注意：1．词数不少于100；2．可适当增加细节。DearTom，Howarethingswithyouthesedays？Areyouhappywithyournewjob？Asyouknow，IhavebeenworkinginabigpanyandIbenefitalotfrommygoodEnglish.Thankyou！Tom.Iwouldnothaveachievedmygoalwithoutyourhelp.AreyouintouchwithMr.Smith？Howishedoing?Hisfascinatinglecturesimpressedallofus.WhenIleftAmerica，Mr.SmithaskedmetowritetohimandtellhimmoreaboutChinesefestivals.Unfortunately，Ihavehisaddresslost.Iwouldappreciateitifyoucouldsendmehisemail.TheSpringFestivalisjustroundthecorner.CouldyousparethetimetoetoChinaandcelebratethefestivalwithme？I’msureyouwillenjoyyourholidayhere.Lookingforwardtoyourearlyreply.Yours.LiHua六．道歉信Dear________.Iamverysorrythat________./Itisapitythat________(道歉的原因)．Iamwritingyouthislettertoshowmydeepregret.Idohopeyoucanunderstandmeandexcusemefor________.Iwillbeverygratefulifyouarekindtolistentomyexplanation.Thereasonformydelay/absencewas/isthat________(事件的起因)．Therefore，________(事件的结果)．Isincerelyhopethatyoucanacceptmyapologyandunderstandit.Iwouldappreciateyourallowingmeto________(期待谅解)．Onceagain，I’msorryforanyinconveniencecaused.Yours，________①简要陈述道歉的原因。②希望对方接受道歉。详细解释道歉原因。③再次希望对方接受道歉，并提出补救措施。1．必备亮点词汇apologizev． 道歉appointmentn. 约定makeupfor 弥补forgivev. 原谅oversightn. 疏忽muchtoone’sregret 非常遗憾inconveniencen. 不便engagementn. 约定2．经典套用句型·闪亮篇首句Iamwritingtoapologizefor.../Iamwritingtosaysorryfor...我写这封信是因……向你道歉。Iwouldliketogiveyoumyapologyfor...对于……我向你道歉。Iexpressmyregretatbeingunabletodo...对未能做……，我表示遗憾。MuchtomyregretthatIamunableto...让我感到极为遗憾的是自己不能……IoweyouanapologyforthedamageIhavedonetotheflat.我为损坏房子这件事向您道歉。Muchtomyregret，Iwasunabletokeepmyengagementtomeetyouattheparkgate.很抱歉我没有遵守约定在公园门口等您。IamindeedverysorryforwhatIsaid/did，butbelieveIhadnointentionto...对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……·出彩篇中句Pleaseforgivemeforastupidchoiceofwords.请原谅我说话欠妥。Pleaseacceptmyapologiesformyoversight.请原谅我的疏忽。Ifeelawfullysorryaboutitandwantyoutoknowwhathappened.为此我感到非常内疚，所以想告诉你实情。IsincerelyhopeyoucanunderstandthatIoffendedyouunintentionally.我真心希望您能理解，我并非有意冒犯您。AndsoImissedtheappointedtime.因此我错过了约定的时间。·精彩篇尾句Iwilltrymybesttoavoidthesameaccidenthappeningagaininthefuture.我将尽全力避免将来再发生同样的事故。Iwilltrytomakeupformyfault.我将尽力弥补我的过错。Isincerelyhopeyoucanunderstandmysituationandacceptmyapology.真诚地希望你能理解我的处境，并接受我的道歉。Ihopethatyouwillunderstandandforgiveme.我希望您可以理解我并原谅我。Ishallbeobligedifyou...如果您能……我将非常感激。Ihopethatthesettlementofthematterwillmeetyourwishes.我希望对此事的处理能满足您的愿望。Pleaseallowmetosaysorryagain.请允许我再次表示歉意。(2016·全国卷Ⅲ)假定你是李华，与留学生朋友Bob约好一起去书店，因故不能赴约。请给他写封邮件，内容包括：1．表示歉意；2．说明原因；3．另约时间。注意：1．词数100左右；2．可以适当增加细节，以使行文连贯。________________________________________________________________________________________________________________________________________________DearBob，I’msorrytosaythatIcannotgotothebookstorewithyouonFridayafternoon.IhavejustfoundthatIhavetoattendanimportantclassmeetingthatafternoon.Ihopethechangewillnotcauseyoutoomuchtrouble.ShallwegoonSaturdaymorning?Wecansetoutearlysothatwe’llhavemoretimetoreadandselectbooks.Ifit’sconvenientforyou，let’smeetat8：30outsidetheschoolgate.Ifnot，letmeknowwhattimesuitsyoubest.Ishouldbeavailableanytimeafterschoolnextweek.Yours，LiHua七．投诉信Dear________.Iam________.Iamwritingtoplainabout________./I’mwritingthislettertonotifyyouaboutaproblemIamhavingwith________(具体事件)．Thereasonformydissatisfactionis________.Firstofall，________(投诉一)．Inaddition，________(投诉二)．Underthesecircumstances，Ifindit________(影响)．Franklyspeaking，thisistheworstexperienceIhaveeverhad，andIwouldliketohavethismattersettledby________(期望)．Thankyouforyourconsideration./Ilookforwardtoyourearlyreply.Yours，________①写信的原因。②具体说明投诉的原因及问题带来的后果。③提出希望或期待达到的效果。1．必备亮点词汇plainv． 投诉dissatisfactionn. 不满ashamedadj. 愧疚的disappointmentn. 失望investigatev. 调查annoyedadj. 恼火的ashamedadj. 惭愧的explanationn. 解释2．经典套用句型·闪亮篇首句Iamwritingtoyoutoplainabout...我写信向你投诉……Ihatetobringthisup，but...我不想提起这件事，但是……Itishardformetounderstand...我很难理解……Iwanttoplaininthestrongesttermabout...对于……我想提出强烈抗议。Iwanttoexpressmydissatisfactionabout...我想表达我对……的不满。Iamreallyannoyedaboutit.我对这件事真的很恼火。·出彩篇中句Iwasastonishedbecause...wasobviousandIdidn’tthinkyoushouldneglectthisdeficiency.我很惊讶，因为……如此明显，我认为你们不应该忽略这个缺陷。Ihavedialedyourservicenumberforseveraltimesanditwasalwaysbusy.我已经拨打你们的服务多次了，但是一直占线。Toimprovethesituationyoucantakethefollowingmeasures.为了改进这种情况，你们可以采取以下措施。Iwassodesperateonhearingthat.听到这些话，我很绝望。Nowthisproblemkeepsworryingme.现在这个问题仍然困扰着我。Toremedythematter，Isuggestmakingthefollowingchanges.为了补救这个问题，我建议做出如下改变。·精彩篇尾句Canyouchangeanewoneformeassoonaspossible?你们能不能尽快给我换新的？Ibelieveyouwilltakemyplaintsseriouslyand...我相信你会认真对待我的投诉，并且……Ihopeyouwillgivedueattentiontothismatter.希望你能对此事给予适当的重视。Ihopeyouwillkindlyinvestigate...我希望你对……进行调查。Thanksforyourconsideration.谢谢你们予以考虑。假设你是卜曼宜，你购买了一部某外国公司生产的，因有质量问题，要求该公司更换。请根据下列要点，用英文写一封电子邮件。要点：1．问题：不响铃，不能发短信；该产品已售完，无法更换；型号新，无配件，无法维修。2．要求：公司尽快予以更换。注意：词数为100左右参考词汇：配件sparepartDearSir，IamwritingtoyouforthemobilephoneofDephone­S250Iboughton20thApril2008atTeleMailinWuhan，P.R.China.Tendaysafterthat，itdidn’tringandsendoutmessages.ThenItookittotheseller，butwastoldthattheproductsofthismodelhadbeensoldoutandIhadtowaitatleastthreemonthsforanewone.LaterIwenttotherepairman.HesaidsinceitwasanewmodelinChina，itwasimpossibletofixitwithouttherightspareparts.Iwassodesperateonhearingthat.HowcanIwaitthatlong？Therefore，Irequestthatyousendmeanewoneofthesamemodelwithinamonth.Thankyouforyourconsideration.Sincerelyyours，BuManyi八．慰问信Dear________，Iam________.Iamverysorrytohaveheardofyourpresentsituationthatyouaresobitterafter________./Iamsorrytohearthat________(对方的遭遇)．Iknowyou________(对方处境)．Don’tworryabout________(安慰)．WearebestfriendssoIwill________(允诺)．Idohopethat________(鼓励)．Ifthereisanythingyouneedmetodo，just