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COMPANIES

&

PRODUCTSTelefónicaCHAPTER

01OverviewRevenueofthecommunicationservicesmarketworldwidefrom2017to2028(intrillionU.S.dollars)Revenueofthecommunicationservicesindustryworldwide2017-20281.81.581.551.61.521.491.461.431.41.371.341.41.21.00.80.60.40.20.01.321.321.32017201820192020202120222023202420252026202720284Description:Theglobalindicator'Revenuebymarket'inthecommunicationservicesmarketwasforecasttocontinuouslyincreasebetween2023and2028byintotal0.2trillionU.S.dollars(+13.99percent).Aftertheninthconsecutiveincreasingyear,theindicatorisestimatedtoreach1.58trillionU.S.dollarsandthereforeanewpeakin2028.Notably,theindicator'Revenuebymarket'ofthecommunicationservicesmarketwascontinuouslyincreasingoverthepastyears.

ReadmoreNote(s):Worldwide;2017to2028Source(s):TechnologyMarketInsightsRevenuegrowthofthecommunicationservicesmarketworldwidefrom2018to2028Revenuegrowthofcommunicationservicesworldwide2018-20283.0%2.76%2.5%2.0%1.5%1.0%0.5%0.0%2.11%2.08%2.08%2.03%1.98%1.97%1.9%1.74%1.13%0.18%201920182020202120222023202420252026202720285Description:Theglobalindicator'RevenueChangebymarket'inthecommunicationservicesmarketwasforecasttocontinuouslydecreasebetween2023and2028byintotal0.2percentagepoints.Accordingtothisforecastin2028,theindicatorwillhavedecreasedforthefourthconsecutiveyearto1.9percent.ReadmoreNote(s):Worldwide;2018to2028Source(s):TechnologyMarketInsightsInformationtechnology(IT)spendingontelecommunicationsservicesworldwidefrom2008to2024(inbillionU.S.dollars)Telecomservices:globalspendingforecast2008-20241,8001,656.71,6411,6241,596.51,578.41,531.71,5411,5361,6001,4001,2001,0008001,4801,4581,4251,3921,3921,3961,3741,3801,37360040020002008200920102011201220132014201520162017201820192020202120222023*

2024*6Description:In2023,telecommunicationservicesspendingisexpectedtoamountto1.48trillionU.S.dollars,anincreaseofaround3.9percentonthepreviousyear.Thisrepresentsareturntogrowthafterdecreasedspendingin2022.

ReadmoreNote(s):Worldwide;2008to2023;*Forecast

ValueshavebeenroundedReadmoreSource(s):GartnerTelecommunicationsservicesandPayTVservicesrevenuesworldwidein2019and2022,byregion(inbillionU.S.dollars)GlobaltelecommunicationsandPayTVservicesrevenue2019-2022,byregionAmericasAsiaPacific583Europe,MiddleEast,andAfrica57260058056054052050048046044042040057958048247148246748144946743820192020202120227Description:RevenuefromtelecommunicationandpayTVservicesincreasedacrosstheglobein2022,thoughdidnotfullyrecoverto2020levels.RevenueintheAmericasreached580billionU.S.dollarsfortheyear,whiletheAsiaPacificandEMEA(Europe,MiddleEast,andAfrica)regionsgenerated481billionand449billionrespectively.ReadmoreNote(s):Worldwide;2019and2022Source(s):IDCNumberoffixed-telephonesubscriptionsworldwidebyregionfrom2005to2023(inmillions)Numberoffixed-telephonesubscriptionsworldwidebyregion2005-2023Asia&PacificEuropeTheAmericasArabStatesCISAfrica1,4001,2001,00080060040020002005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

20238Description:Thenumberoffixed-linetelephonesubscriptionseitherfellorremainedstableinthemajorityofglobalregionsin2023.Fixedlinetelephoneusehasfallenoutoffavoramidthewidespreadadoptionmobileconnectionsworldwide.

ReadmoreNote(s):Worldwide;2005to2023Source(s):ITUNumberofmobile(cellular)subscriptionsworldwidefrom2005to2023,byregion(inmillions)Numberofmobilesubscriptionsworldwide2005-2023,byregionAfricaAmericasArabStatesAsia-PacificCISEurope4,4976,0005,0004,0003,0002,0001,00004,9394,774

4,7884,705

4,7034,3354,0943,7783,6813,4633,2343,0299522,6258812,1641,7731,3987351,098

1,114

1,0801,1401,0741,0438145814081,0938091,052

1,056

1,044

1,049

1,048

1,0459951,021944895833581809771800510809808812809831544288114338274548344728434887471761366318278344171471472541766164964455317745913538241541941735135735336435230031932332532933132934729972643062

451

64320917412958742005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

20239Description:In2023,thenumberofmobilesubscriptionsintheAsia-Pacificregiontotalledover4.9billion,thehighestofanyregionworldwideandanincreaseofaround3.2percentonthepreviousyear.Meanwhile,Africahasseenparticularlystronggrowthinsubscriptions,havingsurpassedthe1billionmarkin2022.ReadmoreNote(s):Worldwide;2005to2023;*CIS=CommonwealthofIndependentStatesReadmoreSource(s):ITUNumberofmobilebroadbandsubscriptionsworldwidefrom2010to2023,byregion(inmillions)Numberofmobilebroadbandsubscriptionsworldwide2010-2023,byregionAfricaTheAmericasArabStatesAsia&PacificCISEurope4,5004,0003,5003,0002,5002,0001,5001,0005003,853.43,798.33,647.13,4273,225.72,962.92,5881,931.91,5541,192.21,207.47571,150.11,110.71,032.8990.4670.3923.8629894.3587.2842.3538.7752.4535.5355.5770.7470.111648820.

17731.3511.6723.6441.4697.3416.5661.2427.61123174.

15583.3440.7562.1431.1341.74923357.4331.8357.1286.11248.

3308289268.7287.9309.2237.7251.5212.8115844.

8252.1248.5214.3226.6244.1252.8259.8190.3174.1186.7114.6948.1959.684.697.35613.

4702010201120122013201420152016201720182019202020212022202310Description:Thenumberofmobilebroadbandsubscriptionsworldwidesawrapidgrowththroughthe2010sandintothepresentdecade.In2023,theestimatednumberofmobilebroadbandsubscriptionsintheAmericastotaledover1.2billion,upfrom238millionin2010,whileover3.8billionwerereportedintheAsia-Pacificregioninthemostrecentyear.ReadmoreNote(s):Worldwide;2010to2023Source(s):ITUCHAPTER

02FinancialsTelefónica'srevenueworldwidefrom2006to2023(inbillioneuros)Telefónica'sglobalrevenue2006-20237062.8462.3660.7457.95605040302010056.4456.7354.9252.952.0452.0150.5550.3848.6948.4243.0840.6539.9939.2820062007200820092010201120122013*

2014**

2015**

2016201720182019202020212022202312Description:ThisstatisticshowsTelefónica'stotalrevenueeachyearfrom2006to2023.In2023,Telefónicageneratedover40.65billioneurosinrevenue.

ReadmoreNote(s):Worldwide;2006to2022;*ReviseddatatoreflecttheresultsofTelefónica'soperationsintheUnitedKingdomasdiscontinuedoperations(seeNote23oftheannualreport)**Amendeddata:comparativeinformationwasamendedto[...]

ReadmoreSource(s):TelefónicaTelefónica'srevenueworldwidefrom2012to2023,bycountry(inmillioneuros)Telefónica'sglobalrevenue2012-2023,bycountrySpainGermanyBrazilHispam*UKOthercompaniesEliminations50,00040,00030,00020,00010,0000-10,00020122013201420152016201720182019202020212022202313Description:Telefónica'sglobalrevenuehasfluctuatedsince2012,withadipin2014duetotheEurozoneCrisis.Eachregionshowsdifferentresults,withSpainseeingitslowestrevenuein2020sincethatrecessionasaresultofthecoronavirus(COVID-19)pandemic.In2023,revenuesgeneratedinSpainamountedto12.65billioneuros,asizableshareofthecompany'srevenueworldwide.ReadmoreNote(s):Worldwide;2012to2023;*Hispamincludes:Colombia,Mexico,Ecuador,Venezuela,Argentina,Chile,Peru,andUruguay.ReadmoreSource(s):TelefónicaTelefónica'soperatingincomeworldwidefrom2012to2023(inbillioneuros)Telefónica'sglobaloperatingincome2012-202316141213.5910.81088.866.976.796.525.4764.544.144.063.5342.592020122013*2014*2015*2016201720182019202020212022202314Description:Telefónicagenerated13.6billioneurosinoperatingincomein2021,representingthehighestvaluerecordedsince2012.By2023,Telefónica'soperatingincomedroppedtoapproximately2.6billioneuros.

ReadmoreNote(s):Worldwide;2012to2023;*ComparativeinformationwasamendedtoceasetopresenttheresultsofTelefónicaUnitedKingdomasdiscontinuedoperations(seeNote23oftheannualreport)

ReadmoreSource(s):TelefónicaTelefónica'sglobalnetlossfrom2006to2023(inmillioneuros)Telefónicanetloss2006-202312,00010,71710,16710,0008,0006,0004,0002,00008,9067,7767,5926,2335,4034,5933,9283,3313,13220173,0012,3692,31920221,95720201,6642019616-574-2,000200620072008200920102011201220132014

2015**

201620182021202315Description:Telefónica'snetincomepeakedat10.7billioneurosin2021,increasingfromapproximatelytwobillioneurosin2020.However,thecompany'snetprofitthendropped,reachinganetlossof574millioneurosin2023.

ReadmoreNote(s):Worldwide;2006to2023Source(s):TelefónicaTelefónica'smobilemarketshareworldwidefrom2012to2023,bycountryMobilemarketshareofTelefónica2012-2023,bycountrySpainUKGermany*BrazilArgentinaChilePeruColombiaVenezuelaMexicoCentralAmerica**EcuadorUruguay450%400%350%300%250%200%150%100%50%0%20122013201420152016201720182019202020212022202316Description:Telefónicaenjoysastrongmarketpresenceineachoftheterritoriesinwhichitoperates,withmarketsharesrangingfrom18.2percentinMexicotonearly54percentinVenezuelain2023.HeadquarteredinSpain,TelefónicaoperatesunderboththeTelefónicaando2brandidentities.ReadmoreNote(s):Worldwide;2012to2023;*Germanyin2014includesE-Plus.**ThesourcedoesnotpublishCentralAmericanmarketshareinthe2020report.

ReadmoreSource(s):TelefónicaNumberofTelefónicaemployeesworldwidefrom2012to2023,bycountryTelefónica'snumberofemployeesworldwide2012-2023,bycountryTelefónicaSpainTelefónicaUnitedKingdomTelefónicaGermanyTelefónicaBrazilTelefónicaHispamOthercompanies160,000140,000120,000100,00080,00060,00040,00020,000020122013201420152016*2017*2018201920202021**2022202317Description:ThenumberofemployeesatTelefónicahavegenerallydecreasedsince2012,reachingover104thousandin2023,downfrom126.73thousandadecadeearlier.In2023,BrazilwasthecountrycountingthehighestnumberofTelefónicaemployees,exceeding35.5thousand.ReadmoreNote(s):Worldwide;2012to2023;*Figuresfor2016and2017aresumsofTelefónicaNorteandSur.**ThesourcedidnotreportthenumberofTelefónicaemployeesfor2021.

ReadmoreSource(s):Telefónica5GcoverageofTelefónicain2022and2023,bycountryTelefónica5Gcoverage2022-2023,bycountry202295%2023100%90%80%70%60%50%40%30%20%10%0%87%85%80%51%48%43%SpainGermanyBrazilUK18/statistics/1454897/telefonica-5g-coverage-by-countryIn2023,Telefónicahada5Gcoverageof95percentinGermany,upfrom80percentayearearlier.Thatwasthehighestresultamongthecountrieswherethecompanyoperatesthistechnology.ThelowestsharewasreportedintheUnitedKingdom,at51percent.ReadmoreNote(s):Worldwide;2022to2023Source(s):TelefónicaCHAPTER

03SubscribersPrepaid/contractmobilesubscribersofTelefónicaworldwidefrom2010to2023(inmillions)Telefónica'sprepaid/contractmobiletelephonyaccesses2010-2023PrepayContract30025020015010050020102011201220132014*2015*2016201720182019202020212022202320/statistics/269604/mobile-telephony-accesses-of-telefonica-by-regionMobiletelephonyaccessesofTelefónicaworldwidehasshiftedfromprepaidtocontractaccessfrom2010to2023.In2023,Telefónica'snumberofcontractspeakedatover130millions,surpassingforthefirsttimethenumberofprepaidaccesses.

ReadmoreNote(s):Worldwide;2010to2023;*TelefónicaUnitedKingdomcustomershavebeenexcludedfromthe2014and2015customerbase,sinceTelefónicaUnitedKingdomwasclassifiedasdisposalgroupheldforsaleanditsoperationshavebeen[...]

ReadmoreSource(s):TelefónicaTotalnumberofTelefónica'sfixed-linetelephonyaccessesfrom2009to2023(inmillions)Telefónica'sfixedtelephonyaccessesworldwide2009-20234541.3640.5540.124039.7339.3440353025201510538.2836.936.635.2731.2929.9728.2427.9426.2602009201020112012201320142015*2016201720182019202020212022202321Description:ThetotalnumberofTelefónicafixed-linetelephonyaccessesworldwidehasbeenindeclinesinceatleast2009,generallyduetoashifttowardsmobiletechnology.In2023,thecompanyhadapproximately26millionfixedaccesses,representinga10-milliondecreasecomparedtoadecadeearlier.ReadmoreNote(s):Worldwide;2009to2023;*AccessesincludeGVTandDTScustomerssinceMay1,2015.ReadmoreSource(s):TelefónicaNumberofTelefónicapayTVsubscribersworldwidefrom2010to2023(inmillions)Telefónica:numberofpayTVsubscribersworldwide2010-20231210811.1110.5910.268.888.478.448.278.298.0665.093.64203.313.342.792010201120122013201420152016201720182019202020212022202323Description:ThenumberofsubscriberstoTelefonica'spayTVservicepeakedat11.1millionattheendof2021,afterfollowingadecreasingtrendoverthepasttwoyears.By2023,thenumberofsubscribersslightlydecreasedto10.26million.

ReadmoreNote(s):Worldwide;2010to2023Source(s):TelefónicaCHAPTER

04LatinAmericaRevenuegeneratedbyTelefónicainLatinAmericafrom2018to2023(inbillioneuros)RevenuegeneratedbyTelefónicainLatinAmerica2018-20232520.0719.69201510518.0118.0315.3415.27020182019202020212022202325Description:In2023,therevenueofTelefónica,S.A.inLatinAmericaamountedto18billioneuros.Thisrepresentedaslightincreasecomparedto2022andthehighestrevenuerecordedsince2019.Theresultsrefertothegroup'soperationsinArgentina,Brazil,Chile,Colombia,Ecuador,Mexico,Peru,Venezuela,andUruguay.OnDecember31,2019,TelefónicaCostaRicaandTelefónicaMóvilesElSalvadorwereclassifiedasheldforsale.Thecompanystandsamongtheleadingtelecommunication[...]

ReadmoreNote(s):LAC;2014to2023;ExcludesoperationsinCentralAmericaSource(s):TelefónicaRevenuegeneratedbyTelefónicainLatinAmericafrom2021to2023,bycountry(inbillioneuros)TelefónicarevenueinLatinAmerica2021-2023,bycountry20212022202312109.659.148.878.368.38864206.91Argentina,Chile,Colombia,Ecuador,Mexico,Uruguay,Venezuela,andPeruBrazil26Description:In2023,therevenueofTelefónica,S.A.inBrazilaloneamountedtoapproximately9.65billioneuros.TherevenueforTelefonicaHispamstoodataround8.4billioneuros.

ReadmoreNote(s):LAC;2021to2023Source(s):TelefónicaMarketshareheldbyTelefónicainthemobilemarketinLatinAmericafrom2021to2023,bycountryMobilemarketshareofTelefónicainLatinAmerica2021-2023,bycountryMarketshare2023

202230%20210%10%20%40%50%60%53.9%53.3%54.7%VenezuelaBrazil38.7%38.9%33.1%30.1%31.4%31.5%EcuadorArgentinaPeru28.2%28.5%29.2%27.1%29%30.4%27%Chile25.5%25.8%24.8%25.6%26%24.6%ColombiaUruguayMexico27.8%29.1%18.2%18.3%19.5%27Description:In2023,Telefónicaheldnearly39percentofthemobilemarketinBrazil(basedonthenumberofmobileaccesses).ThesharewashighestinVenezuelaat53.9percentandlowestinMexicoat18.2percent.

ReadmoreNote(s):LAC;2021to2023;Basedonthenumberofaccesses/internalestimatesofTelefónica'sSource(s):TelefónicaMarketshareheldbyTelefónicainthefixedbroadband(FBB)marketinLatinAmericafrom2021to2023,bycountryLatinAmerica:TelefónicaFBBmarketshare2021-2023,bycountry20212022202370%60%50%40%30%20%10%0%61%55.1%43.8%31.5%

31.5%29.8%16.2%15.1%15.3%14.6%14.2%13.8%11.7%11.5%11.3%ArgentinaColombiaBrazlChilePeru28Description:In2023,Telefónicaheldover31percentofthethefixedbroadband(FBB)marketinChilebasedonthenumberofaccesses.ThesharewashighestinPeruwithnearly44percent,andlowestinArgentinawith11.5percent.

ReadmoreNote(s):CentralandSouthAmerica;2021to2023;Basedonthenumberofaccesses/internalestimatesofTelefónica'sSource(s):TelefónicaCHAPTER

05Competitors:RevenueRevenuegeneratedbyAméricaMóvilfrom2012to2022(inbillionMexicanpesos)AméricaMóvilrevenue2012-20221,2001,0001,038.211,021.63975.41893.74848.58851.48844.5830.7815.4786.1775.0780060040020002012201320142015201620172018201920202021202230Description:AméricaMóvilexceededonetrillionMexicanpesosinrevenuein2017and2018.Thecompany'srevenuethendecreasedto815billionMexicanpesosin2020,beforerisingagainto844.5billionMexicanpesosin2022.In2022,AméricaMóvil`slargestmarketwasinMexico,generatingnearly246billionMexicanpesosinrevenuefromitswirelesssegment,andalmost100billionMexicanpesosfromitsfixedservices.ReadmoreNote(s):Worldwide;2012to2022Source(s):AméricaMóvilRevenuegeneratedbyAméricaMóvilin2022,byregion(inbillionMexicanpesos)AméricaMóvilrevenue2022,byregionValueinbillionMexicanpesos100

1500MexicowirelessBrazil50200250300245.9170.9Europe106MexicofixedColombia10071.3AndeanRegionCentralAmericaCaribbean55.547.242.7138.72SouthernCone31Description:In2022,MexicowasthelargestmarketforAméricaMóvil,generatingnearly246billionMexicanpesosinrevenuewithwirelessoperationsandalmost100billionpesoswithfixed-lineoperations.Brazilfollowedwitharound171billionpesos.

ReadmoreNote(s):Worldwide;2022Source(s):AméricaMóvilRevenueoftheVodafoneGroupfrom2008to2023(inbillionBritishpounds/euros)**Vodafone:revenue2008-2023GBPEUR6049.8148.3942.235047.6346.5745.8845.5845.7144.9744.4743.6743.8141.0240.9738.8238.0438.354035.48302010020082009201020112012*2013*20142015*2016*201720182019202020212022202332Description:IntheirfinancialyearendingonMarch31st,2023,Vodafonegeneratedatotalrevenueofaround45.71billioneuros.Thiswasanincreaseofapproximately0.13billioneuroscomparedtothepreviousyear.

ReadmoreNote(s):Worldwide;2008to2023;*RestatedForVodafonethefinancialyearendsonMarch31stoftherespectiveyear.**StartingfromApril1st,2016,Vodafone'spresentationcurrencychangedfromGBPtoEUR.Therestatedrevenuenumbers[...]

ReadmoreSource(s):VodafoneVodafone'srevenuebymarket/countryworldwidebetween2015and2023(inmillioneuros)RevenueofVodafoneGroupbymarket/country2015-2023GermanyUnitedKingdomOtherEuropeOtherAMAP*ItalyVodacom(SouthAfrica)IndiaSpain60,00050,00040,00030,00020,00010,00004,9304,5904,3244,4935,3254,9355,2944,9413,9076,3144,1805,9934,6604,2965,5314,1665,1815,5395,8276,0475,6856,1715,6545,8555,9856,5466,5406,0706,4656,0686,8965,0223,8305,6534,8093,8345,5294,3865,5415,0143,7655,5495,7454,8864,8495,0595,7446,3197,8976,58913,12820226,8246,15112,98420216,48412,07620208,4017,0506,76310,902201913,113202310,6282015**10,5812016**10,547201710,800201833Description:Vodafonegeneratedover13billioneurosinrevenueinGermanyintheirfiscalyearendingby2023,makingittheirlargestmarketintermsofgeneratedrevenue.TheUnitedKingdom(UK)isVodafone'ssecondlargestmarketwitharound6.8billioneurosgeneratedin2023.ReadmoreNote(s):Worldwide;2015to2023;*Africa,MiddleEastandAsiaPacific**StartingfromApril1st,2016,Vodafone'spresentationcurrencychangedfromGBPtoEUR.Therestatedrevenuenumbersof2015and2016wereadjustedtothischange.

ReadmoreSource(s):VodafoneRevenueofOrangeworldwidefrom2008to2023(inbillioneuros)RevenueofOrangeworldwide2008-202347.546.7146.545.544.543.542.541.540.539.538.545.545.2844.8544.1343.5243.4842.5242.2442.2741.38201841.140.98201340.92201640.24201539.4520142008200920102011201220172019202020212022202334Description:TheglobalrevenueoftheFrenchtelecommunicationscompanyOrangehassignificantlyfluctuatedinthegivenperiodfrom2008and2014.Followinganear-annualdecreaseinrevenuesfrom2008to2014,Orange'srevenuehasslowlybeenrecovering,increasingeachyearupto2023whenitreportedsome44.1billioneurosinrevenue.ReadmoreNote(s):Worldwide;2008to2023Source(s):FranceTélécom;OrangeRevenueofOrangeworldwidefrom2014to2023,byregion(inbillioneuros)RevenueofOrangeworldwide2014-2023,byregionFranceEurope*17.9Africa&MiddleEastEnterprise18.15Internationalcarriers&sharedservices18.46201816141210818.2118.0518.0917.9617.7311.577.9311.0311.0411.0610.9610.5410.5810.589.969.87.825.657.815.837.766.387.936.927.384.97.355.257.295.197.255.037.156.364.2941.891.921.811.651.541.531.51.451.521.4820201420152016201720182019202020212022202335Description:In2023,thetelecommunicationscompanyOrange(formerlyFranceTélécom)achievedrevenuesofover11.5billioneurosinEurope,reportingahigherrevenuethanthepreviousyear.However,mostoftheirrevenuewasgeneratedinFrance,wheretheybroughtinsome17.7billioneuros.TherevenuegeneratedinAfricaandtheMiddleEastamountedtoaround7.2billioneuros.ReadmoreNote(s):Worldwide;2014to2023;*EuropesegmentaggregatecombinesthesegmentsofSpain,Poland,BelgiumandLuxembourg,andeachCentralEuropeancountries.

ReadmoreSource(s):FranceTélécom;OrangeAdjustedrevenuesofBTGroupfrom2008to2023(inmillionGBP)AdjustedrevenuesofBTGroupfrom2008to202330,00024,08225,00020,00015,00010,0005,000023,74623,45922,82421,43121,37020,91120,84520,70420,66920,07619,39718,87918,339

18,28717,840200820092010201120122013201420152016201720182019202020212022202336Description:BritishTelecommunications(BT)Groupgenerated20.67billionBritishpoundsinthefinancialyearendingMarch31,2023,markingaslightdecreasecomparedtothepreviousyear,yetaroundthreebillionBritishpoundshigherthanthelowof17.84billionBritishpoundsrecordedin2015.ReadmoreNote(s):Worldwide,UnitedKingdom;2008to2023;AdjustedrevenueSource(s):BTRevenueofKPNworldwidefrom2014to2023(inmillioneuros)RevenueofKPNworldwide2014-20237,5007,3287,0067,0006,5006,0005,5005,0006,8015,74020175,63320185,49920195,43920235,31220225,28320205,270202120142015201637Description:KPN,infullKoninklijkeKPNN.V.,isaonetheleadinglandlineandmobiletelecommunicationscompanyintheNetherlandswithglobaloutre

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