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Incollaboration
withAccenture
GlobalCybersecurityOutlook2024
INSIGHTREPORT
JANUARY2024
Images:GettyImages,MidJourney
Contents
Foreword3
Executivesummary4
1
Understandingglobalcyberinequity8
1.1Thestateofcyberinequity9
1.2Coredriversofcyberinequity11
2
Aworldingeopoliticalandtechnologicaltransition12
2.1Geopoliticaltensionsandcyber13
2.2Newtechnology,samefear14
3
Inthethickofthecyber-skillsshortage17
3.1Theskillsgap18
4
Cyberresilienceforanewera20
4.1Marryinglegacyconcernswithnewrisks21
4.2Emergingtechnologiesandthestateofresilience24
4.3Cybercrimeandthestateofresilience24
4.4Businessleadershipandthestateofresilience25
4.5Governanceandthestateofresilience27
4.6Ecosystemresilience28
5
Buildingabettercyberecosystem30
5.1Arecybercollaborationsstallingorcontinuingtomature?31
5.2Effectiveregulationliftsallboats31
5.3Theroleofinsurance32
5.4Understandingcyberresilienceinthesupplychain33
Conclusion34
Appendix:Methodology35
Contributors36
Endnotes38
Disclaimer
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conclusionsexpressedhereinarearesult
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endorsedbytheWorldEconomicForum
butwhoseresultsdonotnecessarily
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Forum,northeentiretyofitsMembers,
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©2024WorldEconomicForum.Allrights
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GlobalCybersecurityOutlook20242
January2024
GlobalCybersecurityOutlook2024
Foreword
JeremyJurgens
ManagingDirector,World
EconomicForum,Switzerland
Intheever-evolvinglandscapeofcybersecurity,thisyear’sGlobalCybersecurityOutlookprovidescrucialinsightsintothemultifacetedchallengesfacingleadersacrosstheglobe.Geopolitical
instability,rapidlyadvancingtechnologiesandanincreasinggapinorganizationalcybercapabilitiesreinforcetheneedtobuildresilienceandenablesystemicglobalcollaboration.
Buildingontheprioritiesoutlinedinlastyear’s
report,theWorldEconomicForum’sCentrefor
Cybersecurityremainscommittedtobridgingthe
gapsbetweenthepublicandprivatesectorsand
betweencyberandbusinessleaders.Thereport
servesasaninstrumenttodistilcyber-riskissuesintoachievableinsightstailoredtotoday’sexecutives.
Whilethereisanotablesenseofoptimism
stemmingfromincreasedexecutive-levelawarenessofthecybersecurityecosystemanditsrisks,the
reportalsounderscoresagrowingcyberdivide.
PaoloDalCin
GlobalLead,AccentureSecurity,Italy
Organizationsdemonstratingcyberresilience
areincreasinglydistinctfromthosegrappling
withcybersecuritychallenges.Thedialogue
betweencyberandbusinessexecutiveshas
shownimprovement,yetsignificantdisparities
persistamongindustries,countriesandsectors,demandingcontinuedattentionandcollaboration.
Lookingaheadtothechallengesof2024,thereportilluminatesmajorfindingsandputsaspotlight
onthewideningcyberinequityandtheprofound
impactofemergingtechnologies.Thepathforwarddemandsstrategicthinking,concertedactionandasteadfastcommitmenttocyberresilience.
Thisreportinvitesleadersnotonlytorecognizethehurdlesbutalsotoactivelyembracethe
opportunitiesforpositivechange.Itisacallfor
collectiveeffortandinnovation,urgingleadersto
workcollaborativelytowardsamoresecure,resilientandtrustworthydigitalfuture.
GlobalCybersecurityOutlook20243
Executivesummary
Loomingcyberinequityamidarapidlyevolvingtechlandscapeemphasizestheneedforevengreaterpublic-privatecooperation.
In2023theworldfacedapolarizedgeopolitical
order,multiplearmedconflicts,bothscepticismandfervourabouttheimplicationsoffuturetechnologies,andglobaleconomicuncertainty.Amidthiscomplexlandscape,thecybersecurityeconomy1grew
exponentiallyfasterthantheoverallglobaleconomy,andoutpacedgrowthinthetechsector.2However,manyorganizationsandcountriesexperiencedthatgrowthinexceptionallydifferentways.
Astarkdividebetweencyber-resilientorganizationsandthosethatarestrugglinghasemerged.This
cleardivergenceincyberequityisexacerbated
bythecontoursofthethreatlandscape,
macroeconomictrends,industryregulationandearlyadoptionofparadigm-shiftingtechnologybysomeorganizations.Otherclearbarriers,includingthe
risingcostofaccesstoinnovativecyberservices,tools,skillsandexpertise,continuetoinfluence
theabilityoftheglobalecosystemtobuildamoresecurecyberspaceinthefaceofmyriadtransitions.
Thesefactorsarealsoever-presentinthe
accelerateddisappearanceofahealthy“middle
grouping”oforganizations(i.e.thosethatmaintainminimumstandardsofcyberresilienceonly).Despitethisdivide,manyorganizationsindicateclear
progressincertainaspectsoftheircybercapability.Thisyear’soutlookalsofindscauseforoptimism,
especiallywhenconsideringtherelationshipbetweencyberandbusinessexecutives.
Thesearethemajorfindingsfromthisyear’sGlobalCybersecurityOutlookandthekeycybertrends
thatexecutiveswillneedtonavigatein2024:
Thereisgrowingcyberinequitybetweenorganizationsthatarecyberresilientandthosethatarenot.
Inparallel,thepopulationoforganizationsthat
maintainaminimumlevelofcyberresilienceis
disappearing.Smallandmediumenterprises
(SMEs),3despitemakingupthemajorityofmanycountry’secosystems,arebeingdisproportionatelyaffectedbythisdisparity.
–Thenumberoforganizationsthatmaintain
minimumviablecyberresilienceisdown30%.Whilelargeorganizationsdemonstrated
remarkablegainsincyberresilience,SMEsshowedasignificantdecline.
–MorethantwiceasmanySMEsasthelargestorganizationssaytheylackthecyberresiliencetomeettheircriticaloperationalrequirements.
–90%ofthe120executivessurveyedatthe
WorldEconomicForum’sAnnualMeetingon
Cybersecuritysaidthaturgentactionisrequiredtoaddressthisgrowingcyberinequity.
Emergingtechnologywillexacerbatelong-standingchallengesrelatedtocyberresilience.
Thiswillinturnacceleratethedividebetweenthemostcapableandtheleastcapableorganizations.
–Asorganizationsracetoadoptnewtechnologies,suchasgenerativeartificialintelligence(AI),a
basicunderstandingisneededoftheimmediate,mid-termandlong-termimplicationsofthese
technologiesfortheircyber-resilienceposture.
–Fewerthanonein10respondentsbelievethatinthenexttwoyearsgenerativeAIwillgivetheadvantagetodefendersoverattackers.
–Approximatelyhalfofexecutivessaythat
advancesinadversarialcapabilities(phishing,malware,deepfakes)presentthemost
concerningimpactofgenerativeAIoncyber.
Thecyber-skillsandtalentshortagecontinuestowidenatanalarmingrate.
–Halfofthesmallestorganizationsbyrevenuesaytheyeitherdonothaveorareunsureastowhethertheyhavetheskillstheyneedtomeettheircyberobjectives.
–Only15%ofallorganizationsareoptimistic
thatcyberskillsandeducationwillsignificantlyimproveinthenexttwoyears.
–52%ofpublicorganizationsstatethatalackofresourcesandskillsistheirbiggestchallengewhendesigningforcyberresilience.
GlobalCybersecurityOutlook20244
Alignmentbetweencyberandbusinessisbecomingmorecommon.
Organizations(includingbothbusinessandcyberleaders)4mustcontinuetoinvestinandmaintainanawarenessofessentialsecurityfundamentals.
–29%oforganizationsreportedthattheyhadbeenmateriallyaffectedbyacyberincidentinthepast12months.
–Thelargestorganizationssaythatthehighestbarriertocyberresilienceistransforminglegacytechnologyandprocesses.
–Thereisaclearlinkbetweencyberresilience
andCEOengagement.Thisyear,93%of
respondentsthatconsidertheirorganizationstobeleadersandinnovatorsincyberresiliencetrusttheirCEOtospeakexternallyabouttheircyberrisk.Oforganizationsthatarenotcyberresilient,only23%trusttheirCEO’sabilityto
speakabouttheircyberrisk.
Cyberecosystemriskis
becomingmoreproblematic.
Foranyorganization,thepartnersinitsecosystemareboththegreatestassetandthebiggest
hindrancetoasecure,resilientandtrustworthydigitalfuture.
–41%oftheorganizationsthatsufferedamaterialincidentinthepast12monthssayitwas
causedbyathirdparty.
–54%oforganizationshaveaninsufficient
understandingofcybervulnerabilitiesintheir
supplychain.Even64%ofexecutiveswho
believethattheirorganization’scyberresiliencemeetsitsminimumrequirementstooperatesaytheystillhaveaninadequateunderstandingoftheirsupply-chaincybervulnerabilities.
–60%ofexecutivesagreethatcyberandprivacyregulationseffectivelyreduceriskintheir
organization’secosystem–up21%since2022.
GlobalCybersecurityOutlook20245
FIGURE1GlobalCybersecurityOutlook2024:keyfindings
90%ofcyberleaderswhoattendedtheAnnualMeetingonCybersecuritybelievethatinequitywithinthecybersecurity
ecosystemrequiresurgentaction.
ThereisgrowingcyberinequitybetweenorganizationsthatarecyberresilientandthosethatarenotWhatisthestateofyourorganization’scyberresiliencethisyear?
Morelow-revenue
51
%
37
%
29
%
5
%
13
%
20222024
.Ourcyberresiliencemeetsminimumrequirements
Morehigh-revenue
organizationsarematuring
intoleadersincyberresilience
.Ourcyberresilienceexceedsourrequirements
14%67%19%
25%36%39%
21%51%28%
90%
organizationsarelosingresiliencythangainingit
.Ourcyberresilienceisinsufficient
26%
15%
2024
2022
2024
2022
2023
30%
40%
50%
20%
60%
10%
%
18
0
Emergingtechnologieswillexacerbatelong-standingchallengesrelatedtocyberresilience
Inthenexttwoyears,willgenerative
AIprovideoverallcyberadvantage
toattackersordefenders?
55.9%
toattackers
35.1%
remainbalanced
8.9%
todefenders
Advanceofadversarial
capabilities–phishing,
malwaredevelopment,
deepfakes
46%
Dataleaks–exposureof
personallyidentifiable
informationthrough
generativeAI
20%
Increasedcomplexityof
securitygovernance
9%
Technicalsecurityofthe
AIsystemsthemselves
8%
Softwaresupply-chainandcodedevelopmentrisk–potentialbackdoors
8%
Legalconcernsofintellectualpropertyandliability
8%
WhatareyoumostconcernedaboutinregardstogenerativeAI’simpactoncyber?
GlobalCybersecurityOutlook20246
FIGURE2GlobalCybersecurityOutlook2024:keyfindings
93%ofleadersoforganizationsexcellingincyberresiliencetrusttheirCEOto
speakexternallyabouttheircyberrisk.
CyberregulationsareperceivedtobeaneffectivemethodofreducingcyberrisksDoyoubelievecyberandprivacyregulationseffectivelyreducecyberrisks?
.
2022
.Agree
.Disagree
93%
18.8%
604%
39.2%
24.1%
2024
40%
20%
60%
0
Thecyberskillsandtalentshortagecontinuestowidenatanalarmingrate
Doesyourorganizationhavetheskillsneededtorespondto
andrecoverfromacyberattack?
94.
7%
88.
3%
82.
1%
49.
2%
2022
.Low-revenueorganizations.Medium-andhigh-revenueorganizations
Areresourcesorskillsgapsthebiggestchallengeforyour
organizationwhendesigningforcyberresilience?
Medium-revenueorganizations
High-revenueorganizations
Low-revenueorganizations
Public
organizations
40%50%
38%
35%
22%
52%
30%
20%
60%
10%
100%
2024
2023
0%
◆
40%
90%
50%
80%
60%
70%
Foranyorganization,thepartnersinitsecosystemareboththegreatestassetandthebiggest
hindrancetoasecure,resilientandtrustworthydigitalfuture
Doyouhavevisibilityofyourthird-partyrisk?
29%
.Havevisibility.Lackvisibility
22%
Ourcyberresiliencemeets
minimumrequirements
Ourcyberresilienceisinsufficient
Ourcyberresilience
exceedsourrequirements
36%
64%
78%
71%
GlobalCybersecurityOutlook20247
1
Understandingglobalcyberinequity
Asystemicsolutionisneededtoaddresstheinequityincyber-resiliencecapacityacrossorganizationsandcountries.
GlobalCybersecurityOutlook20248
1.1
FIGURE3
Thestateofcyberinequity
In2022,thecybersecurityeconomy5grew
twiceasfastastheworldeconomy.6In2023,it
grewfourtimesfaster.Althoughorganizational
investmentincyberresilienceoverallisontherise,rapidinnovationandgrowthoftenleadtounevendevelopment.
Thisunevennesscreatesmajoreconomicand
socialbenefitsforsome;generally,thelargestandmostdevelopedeconomiesreaptherewardsof
newtechnologies,whilelessdevelopednations,
sectorsandcommunitiescontinuetofallbehind.
Inthiscase,rapidtechnologicalgrowth,although
benefitingmanyintermsofaccess,innovationandevencollaboration,isalsocreatingsystemicinequityintheglobalcybersecurityeconomyandbeliesa
pronounceddisparitybetweenthecyber-resiliencecapabilityoforganizationsthatmakeupitsmarkets.
The2024GlobalCybersecurityOutlook(GCO)findsthatorganizationsthatmaintainminimumviable
cyberresilience–thatis,ahealthymiddlegroupingoforganizations–aredisappearing.Organizationsreportingsuchaminimumviablecyberresilience
aredown31%since2022.Thedistancebetweenorganizationsthatarecyberresilientenoughto
thriveandthosethatarefightingtosurviveis
wideningatanalarmingrate.Asaresult,theleastcapableorganizationsareperpetuallyunableto
keepupwiththecurve,fallingfurtherbehindandthreateningtheintegrityoftheentireecosystem.
Thecostofaccessingadequatecyberservices,
toolsandtalent,andtheearlyadoptionofcutting-edgetechnologybythelargestorganizationsintheecosystemaretwocorefactorsdrivingthedivide.
Afewstatisticsfurtherillustratethetrendtowardsimbalance.Thesmallestorganizationsaremorethantwiceaslikelyasthelargesttosaythey
lackthecyberresiliencetheyneedtomeettheirminimumcriticaloperationalrequirements.7Attheotherendofthespectrum,thehighest-revenueorganizationsare22%moreconfidentthanthe
smallestorganizationsthattheircyberresilience
exceedstheiroperationalneeds.Andyetthe
smallest-revenueorganizationsarealsoatroublingthreetimesmorelikelytolackthecyberskillstheyneedtomeettheircyber-resilienceobjectives.
Thisphenomenonisparticularlyalarminginlightoftheinterconnectednatureofthecyberecosystem.Oneofthecoremeasurementsofcyberresilience
isanunderstandingofyourecosystem,inclusiveofassessmentsofsupply-chainandthird-partyrisk.
Forthoselargeorganizationsreportingthattheyareleadersincyberresilience,theemergenceofthis
drasticdropincyberresilienceofsmallorganizationsshouldbeespeciallyalarming.Considera2023
reportfromSecurityScorecardandtheCyentia
Institute,
whichfoundthat“98%oforganizations
havearelationshipwithatleastonethirdpartythathasexperiencedabreachinthelasttwoyears”.8
Thistypeofentanglementshouldbereasonenoughforthosethataremostcyberresilienttoproactivelyhelporganizationsintheirecosystemtomove
towardsahealthiercyberposture.
Severalotherfactorsmayundulyinfluenceand
exacerbatethevulnerabilitiesofthoseSMEsin
thiswideningdisparity.Amongsmallorganizations–whichareoftenunabletopreventcritical
operationaldisruptionfromanincidentandcan
incurdisproportionatefinanciallosstorecover–
only25%carrycyberinsurance.That’sthreetimeslesslikelythanthelargestorganizationsbyrevenue,whichreporta75%cyber-insuranceadoptionrate.Theresultsarealsoconsistentfororganization
sizebyemployeecount.Themoreemployees
withinanorganization,thehighertheadoption
rateofcyberinsurance;85%oforganizations
withmorethan100,000employeescarrycyber
insurance,whileonly21%oforganizationswith250employeesorfewerhaveapolicy.Asthepricesofcyberinsurancecontinuetoriseexponentially,theexpectationisthatthisgapwillwideninparallel,
leavingsmallerorganizationswithevenfeweroptionstoreducetheirrisk.
Organizationsthatcarrycyberinsurancebynumberofemployees
0102030405060708090100
GlobalCybersecurityOutlook20249
100,000+
Employees
<250
Employees
21%
85%
Organizationsthatcarrycyberinsurancebyrevenue
FIGURE4
in
75%
25%
0102030405060708090100
>$5.5billionperyear
<$250millionperyear
Globally,disparityacrossgeographiesisalso
poormarketincentives,misalignedsocioculturalattitudestowardssecurity,orotherbarriers.”9
Thedisparitymaybeultra-visiblenow,butithas
beendevelopingforyears,andthecyber-resilienceinequitytrendhasbeensteadilyincreasingovertime.Amongthelowest-revenueorganizations,lackof
sufficientcyberresilienceisupatroubling32%since2022.Amongthehighest-revenueorganizations,
reporteddeficienciesincyberresiliencearesimilartothosereportedtwoyearsago.
Additionally,thenumberoforganizationswithlowerrevenuethatreportedtheircyberresilienceexceedstheiroperationalrequirementshasnotincreased
overthepasttwoyears.Conversely,amonglarge-revenueorganizations,cyberconfidencerose32%.
Althoughtherearegeneralizedeconomicnormsindicatingthatthisishealthycompetition,cyberleadersknowthatthedigitalecosystemisso
intertwinedandfragilethattocontinueonthistrajectoryismoreharmfulthanhealthy.
Whenaskedtocommentonthisdisappearing
middlegroupingoforganizations,RotemIram,
ChiefExecutiveOfficerofAt-Bay,neatlysummeditupinthisway:
reflectedintheanalysis.Perhapsunsurprisingly,
thisglobalcybergaptendstomirrorotherglobal
developmentindicators.Thelowestnumberof
self-reportedcyber-resilientorganizationsare
LatinAmericaandAfrica,whilethehighest
numbercomefromNorthAmericaandEurope.
Similarly,LatinAmericaandAfricareportedthe
highestnumberofinsufficientlycyber-resilient
organizations,whileNorthAmericaandEurope
reportedthelowestnumber.
Thisphenomenon,sometimescharacterizedas
the“cybersecuritypovertyline(CPL)”,generally
referstotheprohibitivecostofsecuringrobust
cybersecurityforanorganization’spersonnel,
technologyandsystems.Butthisdividegoesfar
beyondprohibitivecosts.Considerthecyber-
skillsgap,awell-documentedissueforeventhe
largestglobalorganizations.Otherfactors,suchas
knowledgeableleaders,theabilitytounderstand
shiftingbestpractices,andaccesstohighly
innovativetechnologies,alsodramaticallyaffect
anorganization’sabilitytostayaheadofthecurve.
AstheAtlanticCouncilputsit,“Cyberpoverty
exhibitsdynamicsverysimilartoreal-worldpoverty:
simplyprovidingmoneyorfreeexpertisedoesnot
necessarilyaddresspoortechnologicaldesigns,
Securitysolutionsarebecomingtoosophisticated,tothepoint
wheremanySMEsstruggletooperatethem,letaloneaffordthem.
GlobalCybersecurityOutlook202410
1.2
Coredriversofcyberinequity
Organizationsofallsizesandmaturitylevels
haveoftenstruggledtomaintaincentraltenetsof
organizationalcyberresilience.Historically,however,severalfactorsbegantostratifythecybercapabilityofbothpublic-andprivate-sectororganizations.
Someorganizationsprioritizedresilience,
incorporateditintocorporatecultureandinvestedaccordingly,whileothersdidnot.Somesectors
morestrictlyregulatedtheirmembers–forexample,outofconcernforhumansafetyornationalsecurity,tosafeguardpersonallyprotectedinformation,
ortoprotecttheglobalfinancialsystem.Other
organizationswereforcedtocontendwithamorehostilethreatlandscapeandsufferedasignificant,oftenpublicincident.
Overtime,differencesinorganizational,sectoralandcountry-specificcircumstances,aswellasvaried
responsestouniversalcyberchallenges,separatedthemarketintoclearleadersandstragglers.Addtotheequationthepaceoftherisingcostofaccesstoadequatecybersecuritycapabilityandwhatresults
isthecurrentstateofcyberinequitybetweensmallandlargeorganizations,betweenthepublicand
privatesectors,andamongorganizationsoperatingindifferenteconomiesaroundtheworld.
Thedigitaldivideinaccesstotheinternetprovides
ausefulparallel.ConsiderthecommentfromAngel
GonzalezSanz,HeadofScience,Technologyand
InnovationintheDivisiononTechnologyandLogisticsoftheUnitedNationsConferenceonTradeand
Development(UNCTAD),that,“although63%of
theworld’spopulationisconnectedtotheinternet;
leastdevelopedcountriesstillonlycount27%of
theirpopulationsasinternetusers”.10Thedigital
ecosystemissohighlyinterconnectedandinfluencedbygeopolitics,economicsandtherapidemergenceofnewtechnologythatnoentitycanaffordtobe
perpetuallytrappedunderthecapabilitycurve,leastofalltheorganizationsthatarealreadythemostatrisk.
AsAbhayRaman,SeniorVice-PresidentandChiefSecurityOfficeratSunLife,putit:
Affordabilityisacriticaldeterminantofcyber-resiliencesuccess.
Weshouldthereforedesignrisk-appropriate,affordableand
fit-for-usecyber-resiliencearchitecturesforlargemultinationals
andSMEsalike.
Therisksassociatedwithcontinuingto
exacerbatethistechnologicaldividebetweenorganizationsandnationsthatcanandcannotadequatelymitigatecybereventsposesbothathreattotheentireecosystemandoutsizedriskstothosethatarealreadyvulnerable.Theimbalanceinglobalinternetaccesspresentsaprescientexampleoftheconsequencesofsustaininganunequaldigitalecosystem.
Doingsorequiresasystemicsolution,with
participationfromeveryone–SMEs,multinationalcorporations(MNCs),non-governmental
organizations(NGOs)andgovernmental
organizations.Fortunately,cyberexecutives
agree:90%ofthe120executivessurveyedat
theWorldEconomicForum’sAnnualMeetingon
Cybersecuritysaidthaturgentactionisrequired
toaddressthisgrowingcyberinequity.Thereis
evidenceofanappetiteforsystemiccollaborationthatsupportsSMEs.Forexample,in2020,the
WorldEconomicForumbroughttogetherpartnersfromtelecommunicationcompanies,civilsociety
andcyberorganizationstopublishcybercrime
preventionprinciplesforinternetservicesproviders.
Thisisanexampleofsystemicallyimportantactorssuchasinternetserviceprovidersworkingtoprotecttheentireecosystem,includingsmallerplayers.11
GlobalCybersecurityOutlook202411
2
Aworldingeopoliticalandtechnological
transition
TherapidspreadofgenerativeAIand
othernewtechnologiesthatcaneasilybeusedbycyberattackersposesaseriousthreatbothforbusinessandinpubliclife.
GlobalCybersecurityOutlook202412
2.1
Geopoliticshasatleastmoderately
influenced
70%
oforganizations’
cybersecurity
strategies.
Geopoliticaltensionsand
Inthisyear’sGlobalCybersecurityOutlooksurvey,70%ofleadersstatedthatgeopoliticshasat
leastmoderatelyinfluencedtheirorganization’s
cybersecuritystrategy.Theinfluenceofgeopoliticshasremainedaspersistentlytopofmindasitwas
lastyear,with74%ofrespondentsfromthe2023
reportstatingthesame.Thisyear,32%of37CISOssurveyedseparatelysaidtheyareadjustingtheir
cybersecuritystrategybyincreasingtheuseof
threatintelligencereportsandfurtherdeveloping
theirincidentresponseplans.Increasinglyalarmingattacksagainstcriticalinfrastructure,andelementsinglobalsupplychains,coupledwitheconomic
instability,havethepotentialtocausemacro-impact.
Geopoliticsalsodire
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