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AdvertisingResearch:Instructor’sManual
Copyright©2012PearsonEducation,Inc.publishingasPrenticeHall
AdvertisingResearch:Instructor’sManual
Copyright©2012PearsonEducation,Inc.publishingasPrenticeHall
PAGE
Preface
AdvertisingResearchisdesignedtoprovideyourstudentswiththeknowledgeandskillsnecessarytobesuccessfuladvertisingprofessionals.AdvertisingResearchaccomplishesthistaskbydistinguishingitselffromotherresearchtextsbyfirmlyfocusingonadvertising.Thisresultsinatextthatprovidestwodistinctadvantagesfortheadvertisingstudent.
First,thetopicsdiscussedinthetextareofhighrelevancetotheadvertisingstudent.
AdvertisingResearchprovides,forexample,detaileddiscussionsof:
• Qualitativeresearchandtheanalysisofqualitativedatainanadvertisingcontext
• Segmentation
• BrandMapping
• Datacollectionthroughautomatedandbiometricobservation
• Conceptandadvertisingcommunicationtesting
• Post-productionadvertisingtestingandadvertisingoptimization
• Copytestingfromalegalperspective
Second,alloftheexamplesprovidedthroughoutthetextareadvertising-related,againincreasingtherelevanceofthediscussiontoadvertisingstudents.
FosteringStudentLearning
AdvertisingResearchiswrittenandstructuredwiththegoalsofimprovingstudentlearningandfacilitatingtheapplicationoflearnedmaterialtonewsituations.Someofthefeaturesofthetextthathelpachievethesegoalsare:
• Aclearwritingstylethatmakescomplexconceptsaccessibleandunderstandable.
• Extensiveuseofadvertising-relatedexamplesthatsupportandextendthediscussioninwaysthatclarifyratherthanconfuse.
• Chapterintroductionsthatclearlyexplainthetopicandidentifychapterobjectives.
• Chapterorganizationthatmovesthestudentfrombroadertomorespecificlevelsofdiscussion.
• Clearandconcisechaptersummaries.
• Chapterreviewquestionsthatassessacquisitionofkeyconceptsandideas.
• Extensiveapplicationexercisesthathelpstudentsextendtheirknowledgebyrespondingtochallenging,thought-provoking,real-worldproblems.
• Extensivereferencesthatdirectthestudenttoadditionalsourcesofrelatedinformation.
TextOrganization
AdvertisingResearchisdividedintofiveparts.Thisorganizationofthetext,coupledwithitsbreadthofcoverage(seetheDetailedTableofContents),providesagreatdealofinstructorflexibilitywithregardtowhichtopicsarecoveredoverthecourseofasemesterandtheorderinwhichtopicsarepresented.Additionally,thereportsandpresentationsprovidedinthesupplementalreadingsallowinstructorstodevelopmultipleassignments(inadditiontotheprovidedapplicationexercises)toreflecttheirowncoursepriorities.
PartsIandIIprovideanintroductiontoissuesrelatedtoallresearch.ThediscussioninPartIprovidesaframeworkfortheplanningandconductofresearch(Chapter1)andintroducestostudenttoethicalconsiderationsinresearch,payingparticularattentiontoresearchethicsinanonlineenvironment(Chapter2).SectionIIdiscussessourcesofinformationinresearch:secondaryinformation(Chapter3),andsamplesandsampling(Chapter4).
PartIIIfocusesonqualitativeresearch.Chapter5providesadetaileddiscussionofapproachestothecollectionofqualitativedata,introducingthestudenttoabroadrangeofqualitativedatacollectiontechniquesincludingqualitativeinterviewing,projectivetechniques,repertorygrid,andladdering.Chapter6discussestheplanningandconductoffocusgroupswhileChapter7providesdetailedguidancefortheanalysisofqualitativedata.
TheninechaptersinPartIVcomplimentthequalitativediscussionwithafocusonquantitativeresearch.Thesectionbeginswithtwochaptersonobservationresearch.Chapter
8discusseshumanandautomatedobservationofconsumerbehavior,withsignificantdiscussionfocusedonrelatingtheobservationofonlinebehaviorstoadvertisingdecision-
making.Chapter9explorestheincreasinguseofbiometricresearchbyadvertisingdecision-makersanddiscusseseyetracking,brainwaveanalysisandcombinedphysiological
approaches.Chapters11through13focusondatacollection.Afteradiscussionofmeasurementandrelatedissues(Chapter11)thediscussioncontinueswithafocusonhowto
phraseandconstructsurveyquestions(Chapter12),andquestionnairedesign(Chapter13).Thediscussionofexperimentation(Chapter14)isfollowedbytwochaptersthataddress
quantitativedataanalysisthroughdescriptiveandinferentialstatistics(Chapters15and16).
PartV,theconcludingsection,focusesontopicsofspecificinteresttoadvertisersandadvertisingresearchers.Topicsincludesegmentation(Chapter17),brandmapping,includingperceptualmapping(Chapter18),conceptandcommunicationtesting(Chapter19),andpost-productionadvertisingtestingandoptimization(Chapter20).Thesectionconcludeswithadiscussionofhowtobestorganizeandpresentresearchfindings(Chapter21).
SupplementalOnlineReadings
Theonlinesupplementalreadingswhichaccompanymostchaptersmakeanimportantcontributiontostudentlearning.Theresearchreportedinthesereadingsillustrateshowthetopicsdiscussedinachapterareappliedtoreal-worldsettings.Additionally,thein-textdiscussionandapplicationexercisesrelevanttothesereadingsencouragestudentstointeractwithandcriticallyevaluaterealresearch.(Theapplicationexercisesalsoprovideanexcellentstartforclassdiscussion.)Theonlineavailabilityofthesematerialsallowsinstructorstocustomizeandfocusclassdiscussionandassignmentsonspecificareasofinstructionalinterest.Thesupplementalreadingsarediscussedattheendofeachappropriatechapterin
thesectionlabeled“ApplyingChapterConcepts.”Applicationexercisesrelatedtothesupplementalreadingsfollowthoseforchaptercontent.
NotethatthesupplementalreadingsarenotincludedinthechapterPowerPointpresentations.
ThreechaptersinPartsIandIIprovideonlinesupplementalreadings.Chapter1presentstwopublishedpapersrelevanttotheCentersforDiseaseControlVERBcommunicationcampaign.Thepapersillustratehowresearchplaysanimportantrolethroughouttheadvertisingplanningprocess.Chapter3presentsanexampleofapresentationthatprimarilyreliesonsecondaryresearch.Thepresentationprovidesanexcellentmodelforhowtoorganize,interpretanddrawimplicationsfromsecondaryresearch.Chapter4providesfivecasestudiesdrawnfromthePewCentersthatillustratehowsamplingplansfordifferentresearchstudiesarecustomizedtorespondtoaresearchproject’suniqueinformational
needs.
Chapter6presentsthesupplementalreadingsforthequalitativechapters.Thereadingsrelatetotheplanningandresultsoffocusgroupsdesignedtoprovideinsightsforanadvertisingcampaigndesignedtoreducetheincidenceofindividualsdrivingwhiledrowsy.The
screener,moderator’sguides,advertisingconceptsandfocusgroupresultsareallprovided.
Supplementalreadingsareprovidedforfiveofthequantitatively-orientedchaptersinPart
IV.
• Chapter8containstwoexamplesofobservationresearch.ThesocialmediaprogramdesignedbyAmnestyInternationaltoreduceviolenceagainstwomenusesautomatedobservationtoevaluatethesuccessofthecampaign
whiletheVideoConsumerMappingStudyreportstheresultsofthehumanobservationresearchstudyofconsumers’mediausage.
• Chapter9presentstheresultsoffourapplicationsofbiometricresearch:TobiiTechnologyprovidesseveralcasestudieswhichillustratetheuseandapplicationofeyetrackingresearchtoadvertisingtesting,Etreprovidesitsapplicationofeyetrackingtowebsiteanalysis,OnetoOneInsightsprovidestheirresearchreport“Emotion,EngagementandInternetVideo,”andMindscopeprovidestheresultsofanfMRIadvertisingtest.
• Chapter12presentstheresultsoftworesearchstudieswithafocusonthequestionsusedfordatacollection.TheRazorfishDigitalBrandExperienceReport/2009isdesignedtoprovideanin-depthunderstandingofhowtheevolvingdigitalenvironmentischangingthewaythatconsumersinteractwithbrands.TheCossette2009SocialMediaStudyisdesignedtogatherinsightsonconsumerswhousesocialmedia,specifically,toprovideanin-depthunderstandingofsocialmediapenetrationaswellasocialmediausers’motivations,behaviorsandattitudes.
• Chapter13providesthreeexamplesofactualquestionnairestosupportandextendthetext’sdiscussionofquestionwritingandquestionnairedesign.
• Chapter14providestwoexamplesofadvertising-relatedexperiments.ThefirststudyreprintstheExecutiveSummaryfromtheground-breakingInteractiveAdvertisingBureau’s“OnlineAdvertisingEffectivenessStudy.”ThesecondstudyisprovidedbyMassiveIncorporatedandreportstheresultsofanin-videogameadvertisingtest.
Finally,fourofthePartVchapterscontainsupplementalreadings.
• Chapter17containstwosegmentationstudies.ThePewInternet&AmericanLifesegmentationofinformationandcommunicationtechnologyusersillustrateshowsegmentationresearchisplannedandanalyzed,withparticularattentiontohowsegmentsareformedanddescribed.DanPankraz’spresentation“GenerationC-ALookIntoTheirWorld”provid
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