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July
2023FY
2023
JamaicaCountry
OpinionSurveyReportECR
Business
Intelligence
TeamAcknowledgementsTheJamaica
Country
Opinion
Survey
ispartof
the
CountyOpinion
Survey
Programseries
of
theWorld
Bank
Group.Thisreport
was
prepared
bythe
BusinessIntelligence(BI)
team,
ledbyJoséDe
Buerba
(Senior
External
Affairs
Officer)
andSvetlanaMarkova
(Senior
External
Affairs
Officer).
Yulia
Danilina,
JessicaCameron,
Nan
Lin,andSofya
Gubaydullina
oversaw
thedesign,
reporting,
andanalysis.
Noreen
WambuiandIrina
Popova
provided
data
support.BIacknowledges
thesignificant
contribution
from
the
Jamaica
CountryTeam
andtheindependent
fielding
agency,
TheCaribbean
School
of
Media
andCommunication(CARIMAC)
at
TheUniversity
of
theWest
Indies,
Mona
Campus.
Inparticular,
BIisgrateful
for
thesupport
from
Karlene
Collette
Francis
(Senior
Operations
Officer)
andPennyLeana
Bowen
(Senior
External
Affairs
Officer),
who
coordinated
thesurvey-related
activities
from
Kingston,
Jamaica.ContentsObjectivesOverall
ContextWorld
Bank
Group’s
Support
for
Development
AreasOverall
Attitudes
toward
the
World
Bank
GroupWorld
Bank
Group’s
Work
and
Engagement
on
the
GroundWorld
Bank
Group’s
Knowledge
Work
and
ActivitiesThe
Future
Role
of
the
WBG
in
JamaicaCommunications
and
OutreachSample
DemographicsMethodology3ObjectivesThis
surveywasdesigned
toassistthe
World
Bank
Group(WBG)
ingaining
abetter
understanding
ofhow
stakeholders
inJamaicaperceive
theWBG.
The
surveyexplored
thefollowing
questions:1.What
areas
ofdevelopment
areperceived
tobethe
most
important?
Havethepriorities
changed
overthe
pastthree
years?2.What
opinion
do
keystakeholders
haveofthe
WBG
whenitcomes
toitseffectiveness,
relevance,
alignment
withJamaica’s
development
priorities,
and
other
keyindicators?
Are
opinions
improving
ordeclining?3.Howisthe
WBG
perceived
asadevelopment
partner?
Areopinions
improving
ordeclining?4.What
do
keystakeholder
value
themost
and
theleastwhen
itcomes
tothe
WBGs
work
at
thecountry
level?
Whatare
thepriorities
looking
forward?5.
What
opinion
do
keystakeholders
have
ofthe
WBG
knowledge
products
and
their
quality?
Are
opinions
improvingordeclining?6.
What
arethepreferred
communication
channels
and
whichchannels
arereported
tobeused
the
most?
Aretheredifferences
among
stakeholder
groups
interms
ofpreferred
channels?7.
What
key
topics
that
the
WBG
communicates
do
stakeholders
recall?
Isthere
arelationship
between
messagerecall
and
views
oftheWBG’s
work?4Overall
Context“Help
Jamaica
tofight
crime,
violence
and
corruption,
and
tohavemoretailored
programmesforthecountry.”Government
Respondent“TheWorld
BankGroup
couldensure
thatit
haspreparatoryconsultations
with
prospectivestakeholders
andbeneficiaries
(wherepossible)
priortothedevelopment
and
implementationofits
programmes
and
projects,
astherearevaluable
lessons
tobelearnt
from
priorimplementation…
aswell
asunderstanding
theculture
(business,
economic,
social)
andcontext
within
which
anideation
will
bebroughttolife.
Thiswill
ensurethat
resourcesarechanneled
in
theright
direction
atthe
righttime.”Government
RespondentQ5Inyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Jamaica?Respondents
Think
JamaicaisHeaded
in
theRightDirectionCountry
directionA
majority
ofrespondents
inJamaica
indicated
thatthecountry
isheaded
inthe
right
direction.2023Similarly,
infiscal
year
(FY)
2019,
most
respondentsindicated
thattheywere
“very
optimistic”
(30%)
or“somewhat
optimistic”
(53%)
about
thefuture.TherightdirectionThewrongdirectionNotsure59%18%23%FY23:
In
general,would
you
say
thatJamaica
isheaded
in
...
?(N=140)FY19:When
you
thinkaboutthe
future
inJamaica,
areyou
…?(Verypessimistic,
Somewhatpessimistic,
Somewhat
optimistic,Veryoptimistic,
Notsure)
(N=113)Q6Familiarity
with
theWorld
Bank
GroupMeanFamiliarity
RatingYear
comparison:
Respondents
inthisyear’sCountry
Survey
reported
statistically
similar12345678910levels
of
familiarity
with
theWorld
Bank
Groupas
inFY19:AllRespondents7.0Mean
familiarity:
FY23
=7.0Government7.8FY19
=7.2Collaboration:
Respondents
who
collaborateBilateral
/Multilateral
Agency7.3with
theWorld
BankGroup
(WBG)
reportedsignificantly
higher
levels
of
familiarity
with
theinstitution’s
work:Media7.3Mean
familiarity:
Collaborate
with
WBG
=
8.2Do
not
collaborate
=
6.4PrivateSector7.0CivilSocietyAcademia6.15.7Significantly
different
betweenstakeholder
groupsHow
familiar
areyou
with
thework
of
these
organizations
inJamaica:The
World
Bank(InternationalBankfor
Reconstruction
andDevelopment[IBRD])?Q7Familiarity
with
theWorld
Bank
GroupMeanFamiliarity
Rating12345678910Respondents
reported
higher
levels
of
familiaritywith
theCaribbean
Development
Bank(CDB),the
European
Union
(EU),
the
Inter-AmericanTheWorldBank(IBRD)7.0Development
Bank(IDB),
the
InternationalMonetary
Fund
(IMF),
and
theUnited
NationsTheUnitedNations(UN)8.0(UN)than
theWorld
Bank.EuropeanUnion(EU)7.87.7Year
comparison:
Respondents
inthisyear’sCountry
Survey
reported
significantly
higherlevels
of
familiarity
with
theIDBand
theCDBTheInter-AmericanDevelopmentBank(IDB)than
inFY19:TheInternationalMonetaryFund(IMF)7.5IDBMean
familiarity:FY23
=
7.7FY19
=7.1TheCaribbeanDevelopmentBank(CDB)7.2Foreign,CommonwealthandDevelopmentOffice5.8CDBMean
familiarity:
FY23
=7.2FY19
=6.5GlobalAffairs
Canada5.5TheInternationalFinanceCorporation(IFC)5.1TheMultilateral
InvestmentGuaranteeAgency(MIGA)3.1InternationalCentreforSettlementofInvestmentDisputes(ICSID)2.6QHow
familiar
areyou
with
thework
of
these
organizations
inJamaica?Scale:1-10(1:
Notfamiliar
atall
–10:
Extremely
familiar)8Trust
in
InstitutionsMean
Trust
Rating12345678910TheBankofJamaica,
theUN,academia,
andregional
development
banks
were
among
themosttrusted
institutions
inJamaica
from
among
thosestudied.7.26.7BankofJamaicaUnitedNations(UN)7.16.97.0Atthe
sametime,
themedia,
Parliament,
andthelocal
and
national
governments
were
theleasttrusted
institutions,
according
torespondents.Academia/thinktanks/researchinstitutionsRegionaldevelopmentbanks(IDB,
CDB)Civilsociety7.06.76.86.46.77.1TheWorldBankGroupFY23FY196.25.6Privatesector*6.26.4InternationalMonetaryFund(IMF)Media*5.95.45.5Parliament/legislativebranchTheNationalgovernmentLocalgovernment5.55.14.7*significantly
differentbetweenyearsQTo
what
extent
do
you
trusteach
ofthe
following
groupstodo
what
isright?Scale:1-10(1:
To
nodegree
atall
–10:
To
averysignificantdegree)9World
BankGroup’s
SupportforDevelopment
Areas“[We
need]
help
tobuild
capacity
in
thepublic
service
aroundevaluation
and
measurement.Ensureaccountability
in
theuseofgovernmentresources.
Help
todeal
with
issues
related
toproductivity.”Civil
Society
Respondent“Strongly
supportinitiatives
aimed
atbuilding
sustained
innovation
policies,
practices,
cultures,frameworks
andenvironments.”Private
SectorRespondentQ10Inyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Jamaica?Development
AreasforWBGFocusVsFY19+25EducationCrimeandviolence47%47%+22AgricultureandfoodsecurityClimatechange39%+2037%37%+21Education
and
crime/violence
were
thetopareas
inFY23identified
bystakeholders.
Theywould
liketheWBG
tofocus
itsresources
inthese
particular
areas.
BothHealth,pandemicpreparednessEnvironmentprotection/Naturalresourcemgmt.Jobcreation/employmentPublicsectorgovernanceEnergy/Extractives+2928%26%25%25%NAincreased
bymore
than
20percentage
pointssince
FY19.+10Agriculture,
climate
change,
and
especially
health
alsogrew
inprominence
inFY23,
with
nearly
twice
asmanyrespondents
selecting
them
from
among
thetop+18+22development
priorities
thisyear
as
compared
toFY19.Digitaldevelopment22%+18NA+11+4SocialInclusion21%19%For
themost
part,
thetopareas
selected
aspriorities
fortheWBG
were
consistent
across
stakeholder
groups;however,
education
was
significantly
lessof
apriority
forrespondents
from
bilateral/multilateral
agencies
(20%)compared
torespondents
fromother
stakeholder
groups.Inaddition,
health
and
pandemic
preparedness
wassignificantly
more
of
apriority
for
respondents
ages
35andyounger
(75%)
ascompared
toolder
respondents.Water
supplyandsanitationinfrastructureMacroeconomicstabilitySocialprotection18%16%+8Debtsustainability14%NA-3PrivatesectordevelopmentTrade13%12%+6IMPORTANT
NOTE:
The
overall
increase
inpercentages
ispartiallyattributable
toachangein
methodology:InFY19,
respondents
couldselect
upto3priorities,
but
inFY23
they
couldselect
upto5.
Also,
twobigcross-cutting
areas,
Economic
Growth
andPoverty
Reduction
(#2and#3inFY19),
wereremoved
fromthelist
ofoptions
inFY23.Transport
and
connectivityUrbandevelopment12%+1110%Genderequity7%4%2%2%+6+6=RegionalintegrationQFY23:Which
areas
shouldthe
WBG
prioritize
initswork
in
Jamaica
tohavethe
mostOtherimpact
on
development
resultsinthecountry?
(Chooseno
more
than
5)(N=137)FY19:
In
which
sectors
doyou
believe
the
WBG
shouldfocus
most
of
its
resources(financialandknowledge
services)
inJamaica?
(Chooseno
more
than
3)
(N=170)TourismdevelopmentNAEffectiveness
ofWBG’s
Supportin
Sectoral
AreasTheWBG’s
work
inthe
area
of
debt
sustainability
and
macroeconomic
stabilityinJamaica
received
thehighesteffectiveness
ratings.
However,
theratings
of
theWBG’s
effectiveness
across
several
sectoral
areas
were
significantly
lowerinFY23
compared
toFY19.
Most
notably,
the
ratings
for
climate
change
dropped.MeanEffectiveness
RatingMeanEffectiveness
Rating12345678910123456789106.75.7DebtsustainabilityMacroeconomicstabilityPublicsectorgovernance*TourismdevelopmentPrivatesectordevelopment*TradeAgricultureandfoodsecurity*6.96.76.9EnvironmentProtection/Naturalresourcemanagement5.75.96.15.75.65.65.55.55.57.2TransportandConnectivitySocialprotection*6.16.86.66.66.76.06.75.9Jobcreation/employment*Education*6.55.8Climatechange*7.4SocialInclusion*5.8Health6.45.8FY23FY19WatersupplyandsanitationinfrastructureRegionalintegrationGenderequity*6.36.25.55.8Energy/Extractives*Urbandevelopment*6.86.8*significantly
differentbetweenyears5.05.8Digitaldevelopment6.36.0HowEFFECTIVEdo
you
believe
theWorld
BankGroup
isin
terms
ofthe
work
it
doesinthefollowingareasof
development
in
Jamaica?(Ifyou
haveNOexposure
to/experience
in
workingin
anyofthe
sectorslistedbelow,
pleaserespond
“Don’tknow”),Scale:1-10(1:
Noteffective
at
all
–
10:Veryeffective)Q12Key
Sectoral
Areas:
StakeholderComparisonGovernment
respondentsgave
thehighest
ratings
fortheWBG’s
effectiveness
inkeysectoral
areas,
whereasacademia
respondents
gavesignificantly
lower
ratings
foreffectiveness.
Itshould
also
benoted
that
civil
societyrespondents
gave
thelowestratings
for
theWBG’s
work
onclimate
change.
Bilateraland/or
multilateral
agencyrespondents
gave
theirlowesteffectiveness
rating
for
theWBG’s
work
inagriculture
andfood
security.7.07.07.06.96.16.36.1Publicsectorgovernance*4.35.76.26.0Privatesectordevelopment*5.0Government3.96.0Bilateral/MultilateralAgencyCivilSociety5.14.7Climatechange*5.4PrivateSectorAcademia4.95.94.8Agricultureandfoodsecurity*5.45.2Media4.55.96.5*Significantly
differentbetweenstakeholder
groups5.8Jobcreation/employment*5.35.53.95.512345678910MeanEffectiveness
RatingQ13HowEFFECTIVEdo
youbelieve
theWorld
BankGroupisin
terms
oftheworkit
doesin
thefollowing
areasof
development
in
Jamaica?Scale:
1-10(1:Noteffective
atall–10:
Veryeffective)Natural
Disasters,Severe
DroughtsandHeatwavesweretheMain
ClimateChange
ConcernsRegarding
thepotential
adverse
impacts
of
climate
change
inJamaica,
the
vast
majority
of
respondents
were
very
concerned
aboutincreased
natural
disasters
(86%)
and
morefrequent
and
severe
droughts
and
heatwaves
(85%).
Floods,
water
supply,
cropyields,
and
shoreline
erosion
were
alsoof
great
concern
torespondents.Notat
allAlittleSomewhat
concernedVery
concernedIncreaseinnaturaldisastersMore
frequentand
severedroughts/heatwavesMore
frequentand
severefloodsDiminishedwatersupplyforpeopleandtheeconomyDecreasedcropyields/foodinsecurityIncreaseerosionofshorelineLandand
forestdegradationEffectsonpublichealth86%85%78%76%76%72%64%56%55%51%UnsafedrinkingwaterAirpollutionLossof
jobs50%49%Extinctionof
plant/animal
speciesForestfires38%31%Climate-drivenmigrationQ14What
isyour
level
ofconcern
for
each
ofthepotentialimpacts
ofclimate
change
asitaffects
your
country?
(N=~123)Overall
Attitudes
towardthe
World
BankGroup“Thecapacity
oftheGovernmentofJamaica
agencies
toimplement
[World]
Bank-fundedprojects
shouldbeevaluated,
and
actions
should
betaken
toenhancetheeffectiveness
ofthese
agencies.
Community-based
organizations
andcivil
society,
private
sectorcompanies,
and
independent
consultants
mustbeincluded
in
preparing
World
Bank-fundedprojects,
…[as
well
as]
capacity-building
activities
…toensureeffectiveness.
DialogueandAction
Platforms
shouldbeestablished
fortheeffective
implementation
ofprojects.
Adepository
ofindependent
consultants
andservice
providersshould
becreated
tospeed
uptheprocurementprocess.
Monitoring
and
evaluating
project
actions
[is
necessary]
toensurealignment
with
[the]
objectives
and
Governmentpolicy
programme.More
surveys
ofthis
nature[are
necessary].”Private
SectorRespondentQ15Inyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Jamaica?Key
Performance
IndicatorsInFY23,
there
was
adecline
across
keyperformance
indicator
questions,
significantly
sofor
theWBG’srelevance
andeffectiveness
inachieving
development
results.
About
aquarter
of
respondents
gave
theWBG
highratings
(9or
10ona10-point
scale)
for
relevance
and
alignment
with
Jamaica’
sdevelopment
priorities.
However,
amajority
ofrespondents
gavelowratings
for
theWBG’s
effectiveness
inachieving
development
results
and
ending
extreme
poverty
inJamaica.FY23MeanFY19MeanPercentage
PointChangefrom
FY19+16-19+37.06.86.76.36.07.57.16.9Relevance*Alignment41%31%28%+544%-833%+323%+743%-941%+216%Influence+14-8-640%Effectivenessinachievingresults^*51%9%7.1Endingextremepoverty56%Low(1-6)27%18%High(9-10)N/A*significantly
different
betweenyearsMedium(7-8)TheWorld
Bank
Groupcurrently
playsarelevantrolein
development
in
Jamaica.
Scale:
1-10
(1:Strongly
disagree
–10:
Strongly
agree)TheWorld
Bank
Group’sworkis
aligned
with
whatIconsider
thedevelopment
priorities
for
Jamaica,
Scale:
1-10(1:Strongly
disagree
–10:
Strongly
agree)TowhatextentdoestheWorld
Bank
Groupinfluence
thedevelopment
agenda
in
Jamaica?
Scale:
1-10
(1:To
nodegree
atall–10:
To
averysignificant
degree)Howeffective
has
theWorld
BankGroupbeen
in
achieving
development
results
in
Jamaica?
Scale:
1-10
(1:Noteffective
at
all–
10:
Veryeffective)TheWorld
Bank
Group’sworkhelps
end
extremepovertyin
Jamaica.
Scale:
1-10(1:Strongly
disagree
–10:
Strongly
agree)Q16^Ameanscore
of
thetwoquestions
asked
inFY19:
Overall,
please
rateyour
impression
oftheWorld
BankGroup’seffectiveness
in
Jamaica.
Scale:
1-10
(1:Noteffective
atall–10:
Veryeffective);
Towhatextent
doestheWorld
BankGroup’sworkhelp
toachieve
development
results
in
Jamaica?
Scale:
1-10(1:Tono
degree
at
all–10:
Toavery
significant
degree)Key
Performance
Indicators:
StakeholderComparisonRespondents
from
thegovernment
and
bilateral
or7.77.0multilateral
agencies
tendedtohave
the
most
positiveperceptions
ofthe
key6.96.8Relevance6.16.4performance
indicatorsregarding
theWBG’s
work
inJamaica.
However,7.56.9AlignedwithPriorities*6.56.3Governmentrespondents
from
academia(who
alsoreported
thelowestlevels
of
familiarity
with
theWBG)
tended
tohave
theleastpositive
perceptions.
Giventhese
results,
atargetedoutreach
strategy
should
beconsidered
for
engaging
withthose
inacademia
andresearch
centers
inorder
tobetter
inform
themabout
theWBG’s
work
inJamaica.Thiscould
include
sharing
projectresults
andpartnering
inselected
activities.5.67.27.1Bilateral/MultilateralAgencyCivilSociety6.66.67.2InfluencePrivateSectorAcademia6.46.26.96.36.3EffectivenessinachievingresultsMedia5.95.56.16.46.46.9*Significantly
differentbetweenstakeholder
groupsEndsextremepoverty*5.44.06.112345678910MeanRatingTheWorld
Bank
Groupcurrently
playsarelevantrolein
development
in
Jamaica.
Scale:
1-10
(1:Strongly
disagree
–10:
Strongly
agree)TheWorld
Bank
Group’sworkis
aligned
with
whatIconsider
thedevelopment
priorities
for
Jamaica,
Scale:
1-10(1:Strongly
disagree
–10:
Strongly
agree)To
whatextentdoestheWorld
Bank
Groupinfluence
thedevelopment
agenda
in
Jamaica?
Scale:
1-10
(1:To
no
degree
at
all–10:
To
averysignificant
degree)Howeffective
has
theWorld
BankGroupbeen
in
achieving
development
results
in
Jamaica?
Scale:
1-10
(1:Noteffective
at
all–
10:
Veryeffective)TheWorld
Bank
Group’sworkhelps
end
extremepovertyin
Jamaica.
Scale:
1-10(1:Strongly
disagree–10:
Strongly
agree)Q17Key
Performance
Indicators:
GovernmentComparisonTheratings
for
keyperformance
indicators
inJamaica
pertaining
togovernment
respondents
were
statistically
similar
betweentheFY23
andFY19
surveys.
Of
all
stakeholder
groups,
onlyrespondents
from
theprivate
sector
hadasignificant
decline
inratings
for
trustintheWBG
(FY23
mean=7.9,
FY19
mean=6.6)
and
theWBG’s
effectiveness
inachieving
results
(FY23mean=7.3,
FY19
mean=5.9).7.8Familiarity
with
theWBG7.87.7Relevance8.17.5Alignedwith
Priorities7.6GovernmentFY237.2Trustinthe
WBGGovernmentFY197.37.17.2Influence6.9Effectivenessinachievingresults7.412345678910MeanRatingHowfamiliar
areyouwiththe
work
of
these
organizations
in
Jamaica?
Scale:
1-10
(1:Notfamiliar
at
all–10:
Extremelyfamiliar)TheWorld
Bank
Groupcurrently
playsarelevantrolein
development
in
Jamaica.
Scale:
1-10
(1:Strongly
disagree
–10:
Strongly
agree)TheWorld
Bank
Group’sworkis
aligned
with
whatIconsider
thedevelopment
priorities
for
Jamaica,
Scale:
1-10(1:Strongly
disagree
–10:
Strongly
agree)To
whatextentdoyoutrust
each
ofthefollowing
groups
todo
whatisright?
Scale:
1-10
(1:To
no
degree
atall–10:To
averysignificant
degree)To
whatextentdoestheWorld
Bank
Groupinfluence
thedevelopment
agenda
in
Jamaica?
Scale:
1-10
(1:To
nodegree
atall–10:
To
averysignificant
degree)Howeffective
has
theWorld
BankGroupbeen
in
achieving
development
results
in
Jamaica?
Scale:
1-10
(1:Noteffective
at
all–
10:
Veryeffective)Q18Key
Performance
Indicators:
RegionalComparisonThemean
ratings
for
relevance,
alignment,
andinfluence
inJamaica
were
statistically
similar
tothose
inLatin
America
andCaribbean
(LAC)
countries
surveyed
inFY22;
however,
theeffectiveness
inachieving
development
results
was
significantlylower
inJamaica
thaninother
LACcountries.Themean
ratings
for
relevance
andalignment
were
statistically
similar
tothose
inInternational
Bank
for
Reconstruction
andDevelopment
(IBRD)
countries
surveyed
inFY22;
however,
effectiveness
andinfluence
was
significantly
lower
inJamaica
thaninother
IBRDcountries.7.0Relevance7.07.16.86.86.9AlignedwithPrioritiesJamaicaFY23LAC
FY226.76.7InfluenceIBRDFY227.16.3Effectivenessinachievingresults6.97.012345678910MeanRatingQLACSurveycountries
for
FY22included:
Bolivia,Colombia,
Ecuador,
Guatemala,
Panama,
and
PeruIBRDSurveycountries
for
FY22
included:
Angola,
Botswana,Eswatini,Mauritius,Philippines,
Thailand,
Bulgaria,
Bolivia,
Colombia,
Ecuador,
Guatemala,
Panama,
Peru,and
Jordan19Effectiveness
oftheWorld
Bank
GroupMeanEffectiveness
Rating12345678910TheEU,IDB,
andUNwere
rated
higher
intheireffectiveness
atachieving
development
resultsthan
theWorld
Bank
Group.TheWorldBankGroup(IBRD)6.3Year
comparison:
Respondents
inthisyear’sCountry
Survey
rated
the
effectiveness
of
theEuropeanUnion(EU)6.7IDBand
CDBsignificantly
lower
than
inFY19:TheInter-AmericanDevelopmentBankIDBMean
effectiveness:
FY23
=6.56.5(IDB)FY19
=7.2TheUnitedNations(UN)6.46.3CDBMean
effectiveness:
FY23
=6.1FY19
=6.6TheInternationalMonetaryFund(IMF)Global
Affairs
Canada6.2CaribbeanDevelopmentBank(CDB)6.1UKForeign,CommonwealthandDevelopmentOffice6.1QHow
effective
haseach
ofthese
organizations
beeninachievingdevelopment
resultsinJamaica?Scale:1-10(1:
Noteffective
at
all
–
10:Veryeffective)20Familiarity
Leads
toPositivePerceptionsofEffectivenessMean
Effectiveness
Rating123456789107.1EuropeanUnion(EU)TheWorldBankGroup5.76.96.96.86.76.76.76.5Incomparing
the
ratings
forinstitutionaleffectiveness
among
respondents
highly
familiar
withtheinstitution
(ratings
of8-10
ona10-point
scale)andthose
with
littlefamiliarity
with
theinstitution(ratings
of
1-4ona10-point
scale),
theimpact
thatfamiliarity
has
onperceptions
of
aninstitutionbecomes
evident.4.84.95.0Inter-AmericanDevelopment
Bank(IDB)UnitedNations(UN)Highfamiliaritywithinstitution(8-10)Those
who
were
highly
familiar
withanorganization’s
work
inJamaica
had
significantlymorepositive
perceptions
of
theinstitution’seffectiveness
inachieving
development
resultsinJamaica.Lowfamiliaritywithinstitution(1-4)InternationalMonetaryFund(IMF)GlobalAffairsCanada4.14.6UKForeign,
Commonwealthand
DevelopmentOffice4.2CaribbeanDevelopment
Bank(CDB)4.3How
familiar
areyou
with
thework
of
these
organizations
inJamaica?QScale:1-10(1:
Notfamiliar
atall
–10:
Extremely
familiar)Howeffective
haseach
ofthese
organizations
beeninachievingdevelopmentresultsinJamaica?
Scale:1-10
(1:Noteffective
atall
–10:
Veryeffective)Allsignificantly
differentbetweenhigh
and
lowfamiliarity21OverallRatingsforIndicator
QuestionsMeanRatingRespondents
from
government
gave
the
highest12345678910mean
ratings
for
theaggregated
responses
to
theeighteen
COS
indicator
questions,
whereasrespondents
from
academia
had
significantlyAllRespondents6.7lower
mean
ratings.Government7.1Collaboration:
Respondents
who
collaboratewith
theWBG
hadsignificantly
higher
meanratings
for
theaggregated
responses
totheeighteen
indictor
questions
as
compared
torespondents
who
donot
collaborate
with
theBilateral/MultilateralAgency6.8WBG:PrivateSector6.5Collaborate
with
WBG
=7.4Do
not
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