高考英语写作书信复习之投诉信

书信复习之投诉信常用短语复习1.抱怨2.表达不满3.忍受4.对…满意5.糟糕的效劳6.采取措施7.解决问题8.预防…发生9.调查此次事件发生10.以粗鲁的方式1.complainabout…2.convey/expressone’sdissatisfaction3.putupwith/bear4.becontent/satisfiedwith5.poorservice6.takemeasures7.dealwith/solvetheproblem8.prevent…fromhappening9.investigate/lookintothematter/incident10.inarudemanner常用短语复习11.向…抱歉12.出乎意料13.不用说14.尽快15.把某事牢记在心11.makeanapologytosb.forsth.apologizetosb.forsth.12.outofone’sexpectation13.needlesstosay14.assoonaspossible15.bearsth.inmindBeginning:1.我写信是投诉关于…Iamwritingtocomplainabout…2.这几年我对你们的效劳都很满意但是我写信是表达关于…的不满。Ihavebeencontent/satisfiedwithyourservicesforyearsbutIamwritingtoexpressmydissatisfactionabout…Body:3.有一些主要原因为什么我对…不满意。首先，…更糟糕的是…最后…TherearesomemainreasonswhyIamnotcontentwith…First…What’sworse,…Eventually…Ending:4.我真诚的希望你能认真调查这件事情以及采取恰当的措施，防止此类事件再次发生。Isincerelyhopethat/Itismysincerehopethatyouwilllookinto/investigatethematter/incidentseriouslyandpropermeasuresshouldbetakentopreventsuchanincidentformhappeningagain.5.你假设能尽快采取措施处理这个问题，我将不胜感谢。Iwouldappreciateitverymuchifyoucouldtakemeasurestodealwith/solvetheproblemassoonaspossible.DearMr.Wang,I’mwritingtoexpressmydissatisfactionaboutthemobilephoneofDephone-S250Iboughton20thApr.2015atteemall.Tendaysafterthat,itdidn’tringorsendtextmessages.ThenItookittotheseller,butwastoldthatthemodelhadbeensoldoutandIhadtowaitatleastthreemonthsforanewone.LaterIwenttotherepairman.HesaidsinceitwasanewmodelinChina,itwasimpossibletofixitwithouttherightspareparts.Iwassodesperateonhearingthat.HowcanIwaitthatlong?Therefore,Isincerelyhopeyoucansendmeanewoneofthesamemodel.Iwouldgreatlyappreciateitifyoucouldtakemeasurestosolvetheproblemassoonaspossible.yourssincerely,LiHua练习1假设你是李华。上周六，你有一次不愉快的就餐经历，对餐厅的效劳员态度非常不满意。于是，你给该餐厅的老板写一封投诉信。要点如下：1问题：牛肉面有苍蝇，效劳员态度粗鲁。2要求：餐厅赔礼抱歉。注意：1.词数100左右。2.可以适当增加细节，以使行文连贯。3.开头语和结束语已为你写好。DearSir,IamLiHua,afrequentcustomerinyourrestaurant.…Ilookforwardtoabetterservicenexttime.Sincerelyyours,LiHua

DearSir,I’mLiHua,afrequantcustomerinyourrestaurant.IhavebeenpleasedwithyourexcellentserviceforyearsbutnowIamwritingtoexpressmydissatisfactionaboutthepoorserviceofyourwaiters.lastSaturday,IwenttoyourrestauranttohavelunchbutIhadanawfulexperience.Whenhavingbeefnoodles,Isuddenlyfoundthereweretwofliesinthem,whichdisgustedmealot.SoIaskedthewaitertochangeanotherdish.Outofmyexpectation,hedidn’tchangeitbutsaidinarudemannerthathewastoobusytosolvetheproblem.Needlesstosay,suchawayoftreatingcustomersisunacceptable.It’smysincerehopethatyoucaninvestigatethematterseriouslyandmakeaformalapologytome.…练习2假设你是李华。你在上周日搭坐102号公交车。该公交车司机的不文明行为让乘客很愤怒。于是你向公交车公司写一封投诉信。要点如下：1司机的不文明行为〔大声讲话，紧急刹车，态度粗鲁等。〕2希望尽快查清此事。注意：1.词数100左右。2.可以适当增加细节，以使行文连贯。3.开头语和结束语已为你写好。DearSir,IamLiHua.Iamwritingtocomplainabout….Sincerelyyours,LiHuaDearSir,IamLiHua.Iamwritingtocomplainaboutoneofyourbus-drivers’improperandrudebehaviours.lastSunday,IwastakingtheNo.102buswhosedrivernotonlykeptontalkingwithamanloudlybutalsodroveveryfast.Sosomepassengersadvisedhimtoconcentrateondriving,buthedidn’tpayanyattention.What’sworse,hedroveevenfaster.Thenanotherpassengercouldn’tbearit,askingthedrivertokeepthepassengers’safetyinmind.Butthedriverstoppedthebussosuddenlythatallthepassengersnearlylosttheirbalance.How