商务英语函电课件

LAYOUTOFBUSINESSLETTERSAims

befamiliarwithpartsandstylesofbusinessletters

befamiliarwithprinciplesofbusinessletterwriting

beabletoputwhathasbeenlearntintopractice

MainPoints

partsandformatsofbusinessletters

principlesofbusinessletterwritingstudents’practiceAimsandMainPointsPrincipalPartsSampleOptionalPartsPartsofBusinessLettersBodySignatureComplimentaryCloseSalutationInsideAddressDateLetterHead

Theletterheadshowswherethelettercomesfrom.Itincludesthecompany’snameandaddress,logo,telephonenumber,faxnumber,ZIPcode,e-mailandwebsite.Mostcompaniesuseletterheadstationeryfortheletter.e.g.:ChinaNationalMachineryImport&ExportCorporationAdd:No.1(W)FuchengmenwaiAvenue,Beijing100037,ChinaTel:0086-10-68991188Fax:0086-10-68991000E-mail:customer_service@Website:/Letterhead

Thedateisnecessarybecausebusinessletterisusuallyusedasaformofdocument.Thispartconsistsofthedate,themonthandtheyear.Itisplacedbelowtheletterheadattherightmarginofthepage.AmericanstyleandBritishstyleareasfollows:July3,2020(Americanstyle)3rdJuly,2020(Britishstyle)Attention:Avoidgivingthedateinfigure,because7/3/2020canbetakenaseitherJuly3orMarch7.Date

Theinsideaddressusuallyappearsattheupperleftmarginbelowthedate,givinginformationabouttherecipient’snameandaddress.Itisthesameastheaddressontheenvelope.e.g.:BelleViewTextilesCo.,Ltd.6OxfordStreetManchester,M15EJUKInsideAddress

Thesalutationisconventionalgreetingwhichstartsthemessage.Itservesthesameassaying“hello”onthetelephoneortomeetsomeone.Thispartisusuallyputattheleftmarginbelowtheinsideaddress.BritishStyleAmericanStyleDearSirs,DearSir,DearMr.Smith,DearMs.Cheng,Dearsirs:Dearsir:DearMr.Smith:DearMs.Cheng:Gentlemen:Ladies:LadiesandGentlemen:Salutation

Agoodletterwillnotonlygetthebusinessdone,butalsopromotegoodwill.Thebodyisjustthecoreofaletter,whichcontainsthemessagefromthewritertotherecipient.Tomakeourselvesunderstoodandaccepted,weshouldtryourbesttoexpressideas,opinionsandpurposescompletely,correctly,concisely,clearly,courteously,grammaticallyandtothepoint.BodyPartOne

Thebodyofabusinessletterconsistsofthreeparts:

PartThreePartTwoBodyPartOne

Beginwithinformationthatdrawstherecipient’sattentionandrefertosomeinterestorneedoftherecipient,orthepreviousletterifthereisone.PartTwo

Useafewshortparagraphstobringinthewriter’sinvolvement,orwhatserviceorinformationhehastooffer.PartThree

Endwiththeactionorideathatthewriterwantstherecipienttoconsiderorwiththeresultsthewriterwouldliketohave.Body

Thecomplimentarycloseprovidesthewriterwithanopportunitytosay“goodbye”totherecipient.Itisapolitewaytobringalettertoclose.Theexpressionsusedshouldagreewiththesalutationatthebeginning.

SalutationComplimentaryCloseDearSirs,DearSir,DearMesdames,DearMadam,DearSirorMadam,Gentlemen:Ladies:LadiesandGentlemen:Yoursfaithfully,(BritishStyle)Faithfullyyours,(AmericanStyle)Yourstruly,(BritishStyle)Trulyyours,(AmericanStyle)

DearMr.Smith,DearMissSmith,

Yourssincerely,(BritishStyle)Sincerelyyours,(AmericanStyle)ComplimentaryClose

Thesignatureindicatestheapprovaloftheresponsibilityforthecontentofletter.Itcontainssignatureofthewriter,typedname,businesstitleandnameofthecompany.e.g.:

RosehaoRosehaoPurchaseManagerForTheInternationalTradingCompanySignature(1)Letterhead(2)Date(3)InsideAddress(4)Salutation________________________________________________________________________________________________________________.(5)Body________________________________________________________________.______________________.(6)ComplimentaryClose(7)SignatureSampleEnclosurePostscriptCarbonCopyReferenceNotationSubjectLineAttentionLineReferenceNumber

Itisgoodtoindicatethereferencenumberabovetheinsideaddressifyouhavealargevolumeofcorrespondence.e.g.:YourReferenceNo.:orYourRef.No.:OurReferenceNo.:orOurRef.No.:

ReferenceNumber

Theattentionlineisusedtodirectthelettertoaparticulardepartmentorpersonwhentheletterisaddressedtoacompany.e.g.:

Attention:MarketingDepartment

ATTN:HRManager

FortheattentionofMr.AlanAttentionLine

Thesubjectlineisusedtocallattentiontothetopicofaletter,representedbynameofthegoods,contractnumber,ordernumber,etc.ItisoftenprecededbythetermRefollowedbyacolonandcenteredonthepagebetweenthesalutationandthebody,orattheleftmargin.e.g.:

ChinesePureSilkArt.No.1023

Re:OrderNo.00567SubjectLine

Thereferencenotationincludestheinitialsofthepersonwhodictatestheletterandtheonewhotypestheletter.e.g.:FW/JTorFW:JTfw/jtorfw:jtFW/jtorFW:jtReferenceNotation

Whenotherdocuments,suchascatalogue,pricelist,orderandsoon,accompanytheletter,theenclosurecanbeadded.Itisplacedattheleftbottomcornerbelowthesignature.e.g.:Encl.:PriceListEnc.:AsstatedEnclosures:2Enclosure

Thecarboncopyindicatesacopyoftheletteristobesenttoathirdparty.Type“CC”or“cc”withthename(s)oftheperson(s)whowillreceivethecopyoftheletter,usuallypositionedbelowthesignatureblockattheleftmargin.e.g.:CC:Mr.Taylorcc:TransportationDepartmentCarbonCopy

Thepostscriptisusedtoaddsomethingforgotteninthebodyortoemphasizesomethingthatisimportantbytakingtheshortformof“P.S.”e.g.:P.S.Allthesamplesarenotfree.Attention:Trytoavoidtheaddingof“P.S.”asfaraspossibleasitisusuallyconsideredasasignofpoorplanning.Postscript(1)Letterhead(2)Date(8)ReferenceNumber(3)InsideAddress(9)AttentionLine(4)Salutation(10)SubjectLine_________________________________________________________________________________________________________________.(5)Body________________________________________________________________.______________________.(6)ComplimentaryClose(7)Signature(11)ReferenceNotation(12)Enclosure(13)CarbonCopy(14)PostscriptSample1.ChinaNationalImport&ExportCorporation8JianguomenNeiDajie,Beijing10005,ChinaTelephone:86-10-6526-8888Fax:86-10-6527-6028E-mail:carl@8.OurRef.2.Date:15thNovember,2021YourRef.3.MessrsH.Ronald&Co.556EastcheapLondon,E.C.3England9.

Attention:ImportDept.4.DearSirs,10.AquaticProducts5.Wethankyouforyourenquiryof5November.Incompliancewithyourrequest,wearesendingyouherewithacopyofourillustratedcatalogueandaquotationsheetforyourreference.Allpricesaresubjecttoourconfirmationforouraquaticproductshavebeensellingwellthisseason.Therefore,wewouldsuggestthatyouadviseusbyafaxincaseofinterest.

Weawaityourearlyfavorablereply.

6.Yoursfaithfully,

7.ChinaNationalImp.&Exp.Corp.Sig._______________(Manager)11.QS/AN12.Enclosures13.ccourShanghaiBranchOffice14.P.S.WerequirepaymentbyL/CforatotalvaluenotexceedingUSD50,000.ModifiedBlockStylewithIndentedParagraphLayoutofBusinessLetters日期靠右缩行式缩行式结尾敬语和签名偏右事由居中IndentedStyle除信头外全部左对齐FullBlockStyle结尾敬语和签名偏右日期靠右ModifiedBlockStyle日期靠右结尾敬语和签名偏右缩行式ModifiedStylewithIndentedParagraph

Puttherecipient’saddressonthefrontcenteroftheenvelopeandthewriter’sontheupperleftincorrectformats.Ontheupperrightisthepostage.e.g.:AddressinganEnvelopePrinciplesofBusinessWriting

Businesslettersshouldbeclear,tidyandeasytounderstand.Toachievethis,weshouldtrytoavoidvagueandambiguousexpressions.e.g.:HeinformedMr.Zhaothathewouldreceiveareplyinafewdays.HeinformedMr.ZhaothatMr.Zhaowouldreceiveareplyinafewdays.Clarity

Useconcisesentencesandfewestwordstoexpressthemeaningofaletterwithoutlosingcompletenessandcourtesy.Toachievethis,weshouldkeepoursentencesshort,avoidwordylanguagesandredundancy.e.g.:WeattendtheCantonFairforthepurposeoffindingabusinesspartner.WeattendtheCantonFairtofindabusinesspartner.Conciseness

Courtesymeanstreatingpeoplewithrespectandsincerity.Trytoavoidirritating,offensiveorbelittlingstatements.Itisnotmerelypoliteness,thewritershouldbesincereandtactful,thoughtfulandappreciative.e.g.:Mr.White,wearesorrythatyouhavemisunderstoodus.Mr.White,wearesorrythatwedidnotmakeourselvesclear.Courtesy

Considerationemphasizesthe“you”and“your”insteadof“we”and“our”.Putthewriterintherecipient’splaceandkeephisinterest,request,aswellashisfeelingsinmind.e.g.:WewillallowyouUS$2.80rebateoneachphonesold.Theitemisnotavailablethisweek.YoucangetUS$2.80rebateoneachphoneyousell.Theitemisavailablenextweek.Consideration

Completenessmeansthelettershouldincludeallthedetailsneeded:(1)givealltheinformationnecessaryinaneffectivewaytoaccomplishthepurposeofourletter;(2)answerallthequestionsaskedintheincomingletter.e.g.:Whenmarking,pleasenotethatthemeasurementandweightofeachcaseshouldbeclearlystenciled.Indicativemarksas“ThisEndUp”,“HandleWithCare”shouldalsoappearontheouterpacking.Completeness

Correctnessmeansthemessagemustbegrammaticallycorrectandlogicallyorganized.e.g.:Thedeliverywasfoundtobecorrectwhenitwasexamined,theinvoicecontainedaseriousmistake.Asacustomerofourcompany,Iamsureyouwillwanttotakeadvantageofthebestpricewecanquoteforthisitem.

Correctness

Concretenessmeansbeingspecific,definiteandvividratherthanabstract,vagueandgeneral.e.g.:Wewishtoconfirmourfaxdispatchedyesterday.WewishtoconfirmourfaxofJuly24,2020.ConcretenessI.TranslatethefollowingexpressionsfromEnglishintoChinese:1.insideaddress2.complimentaryclose3.subjectline4.indentedstyle

5.fullblockstyle6.modifiedblockstyle

封内地址结尾敬语主题，事由缩行式完全齐头式改良齐头式PracticeII.Choosethebestanswer：

1.Enclosureisplaced______theleftbottomcornerbelowthesignature.A.of B.at C.on D.in2.Signatureindicatestheapprovaloftheresponsibility______thecontentoftheletter.A.for B.of C.to D.withAB3.Complimentarycloseshouldagree______thesalutationusedatthebeginning.A.for B.in C.from D.with4.Letterheadshowswherethelettercomes______.A.fromB.in C.for D.withDA5.Courtesymeanstreatingpeople______respectandsincerity. A.for B.of C.with D.to6.Whenwearesureaboutwhatwesay,expressit______plain,simplewords.A.for B.in C.to D.withCBIII.MatchthewordsorexpressionsinColumnAwiththoseinColumnB:A B1.EMS A.航空2.Registered B.急件3.ViaAirmail C.亲启4.Private D.印刷品5.Confidential E.赠品6.Sample F.挂号7.Urgent G.特快专递8.PhotoInside H.机密9.WithCompliments I.样品10.PrintedMatter J.内有照片IV.Arrangethefollowingpartsinproperorder:1.PhoenixSilkImp.&Exp.Company,Flr.12SunshineMansion,No.111XihuRoad,Zhejiang,China2.BravatTradingCompanyLtd.,26DeBresoles,Montreal,QCH2Y1V5,Canada3.Date:March17,20204.DearSirs,5.SilkProducts6.Thankyouforyoure-mailofMarch15fortheabovegoods.WeareoneofthelargestexportersinChinaandourgoodsareveryfamousforgoodqualityanddesign.Theenclosedlistwillshowyousizesandcolorsavailablenow.Somesamplesandpricelistswillbesenttoyouforreference.Ifyoufindanyoftheminteresting,pleaseletusknow.Hopingtohearfromyousoon.7.Yoursfaithfully,8.Encl.:19.Attn.:ImportDepartment10.CC:GeneralManagerV.Addressanenvelopefortheaboveletter:PHOENIXSILKIMP&EXPCOMPANYFLR12SUNSHINEMANSIONNO111XIHUROADZHEJIANG,CHINA

BRAVATTRADINGCOMPANYLTD 26DEBRESOLES MONTREALQCH2Y1V5 CANADAESTABLISHMENTOFBUSINESSRELATIONS

ProjectEstablishmentofBusinessRelationsAims

befamiliarwiththebasicknowledgeofestablishmentofbusinessrelationsandinvitationkeywords,termsandsentencepatternsbeabletoputwhathasbeenlearntintopracticeMainPoints

introductiontoacompany,businessorproducts

contentsofaninvitationwritingguidestudents’practiceAimsandMainPoints

Nocustomer,nobusiness.Newcustomer,newbusiness.BackgroundInformation

Theestablishmentofbusinessrelationswithprospectivecustomersisoneoftheimportantundertakingsinthefieldofinternationaltradeeitherforanewforeign-tradecompanyoranestablishedonewhoneedsextensivebusinessconnectionstomaintainorenlargeitsbusinessscopeorturnover.Businesspeoplemustnotonlydoeverythingpossibletoconsolidatetheirestablishedrelationswithfirmshavingpreviousbusinesscontacts,butalsodevelopandrevitalizetheirbusinessbysearchingfornewconnectionsfromtimetotime.EconomicandCommercialOfficeChamberofCommerceTradeDelegation&GroupTradeFair&ExhibitionInternetBusinessChannelOtherChannelsAdvertisementHowtodevelopanewcustomer?汉诺威工业博览会HANNOVERMESSE

Beforesendingalettertoestablishabusinessrelationship,theimporterand

theexportershouldfirstdomarketresearchthroughdifferentchannelstoknowmoredetailsaboutyourcustomers,includingnatureofthecompany,scopeofbusiness,productrange,productandmarketpositioning,marketpreferencesandrequirements,customer'sinterest,andtheadvantageofyourcompanyandproducts,etc.Toachievethis,theexportershouldconstantly:developnewproductssuitableformarketandrecommendthemtocustomers.visitcustomers’websitesandstrivetosolvetheproblemsthatarenotvaluedorcan’tbesolvedbyexistingsupplierssoastoattractcustomers.findoutpopularproductsandattractcustomerswithpriceadvantages.Writingletterstonewcustomersforestablishmentofrelationsisacommonpracticeindailybusiness.Sometimes,businesspeoplemaysendaninvitationtoinviteregularcustomersorprospectivecustomerstovisittheircompaniesand/orfactories,toattendtradefairsandexhibitionsorsomeparticulareventswiththepurposeofcooperation.Besides,invitationcanalsobesentforotherstoobtainavisa.Aformalinvitationmayinclude:

typeofeventdate,address,andtimeoftheeventnamesofthepersoninvitedandtheinviterdirectionsorasimplemap,ifnecessaryphonenumberanddeadlinetoreply(precedethesefactswith“R.S.V.P.”,Frenchabbreviationfor“pleasereply”)

Task1ALetterfromExporterTask2ALetterfromImporterTask3AnInvitationLetterTasks

Task1ALetterfromExporter

某出口商得知某进口商有意进口户外产品后，现致函对方，希望与其建立贸易关系，并寄送相关资料。CaseStudy

exportimport

learnoutdoorgearsenterintoleading

linegoods

出口进口

获悉，得知户外产品开始（关系、事业、谈判）领先的；主要的行业货物，商品Words&Expressionspopularcustomerqualityannualcataloguebrochurelookforwardto

reply

流行，受欢迎顾客，客户质量，品质；优质的年的，年度的产品目录小册子期待，盼望

回复ALetterfromExporter

DearSirs,Havinglearntfromtheinternetthatyouareinterestedinoutdoorgears,wearewritingyouforenteringintofriendlybusinessrelationswithyou.WeareoneoftheleadingexportersofoutdoorgearsinChinaandhavebeeninthislinefornearly20years.Ourgoodsareverypopular

withcustomersforhighquality.TheannualexportvalueismorethanUS$15,000,000.Togiveyouageneralidea,somecataloguesandbrochureswillbeairmailed.Ifyoufindsomethinginteresting,pleaseletusknow.Welookforwardtoyourearlyreply.

Yoursfaithfully,SampleLetter

exportv.&n.出口

importv.&n.

进口

exportsth.to…出口某物到……

importsth.from…从……进口某物

TheyexportchestnuttoJapanandimportwinefromFrance.

他们向日本出口板栗，从法国进口红酒。

Thegovernmenthasimposedstrictcontrolsovertheimportandexportofpork.

政府对猪肉进出口实行严格管制。LanguagePoints

Weshouldconsiderablyincreasethevarietyofourimportsandexports.

我们必须大幅增加进出口商品的种类。

exportern.出口商

importern.

进口商

Weareanexporterofmedicaldevices.

我们是一家医疗设备的主要出口商。learnv.得知，获悉

learnsth.fromsb./someplace从某人/某处获悉某事learnfromsb./someplacethat…从某人/某处获悉……亦可用know，note，obtain，have，etc.Welearnedyourcontactinformationfromtheinternet.我们从网上得知你们的联系方式。WehavelearnedfromyourChamberofCommercethatyoucansupplysportswear.我们从你们的商会获悉你们可以供应各种运动服饰。enterintophr.v.开始（关系、事业、谈判）enterinto/buildup/establishbusinessrelationswithsb.与某人建立业务关系enterintodirect(friendly,long-term)businessrelationswithsb.与某人建立直接的（友好的，长期的）业务关系Thefactoryenteredintomachineryproductiontomeetthemarketrequirement.这家工厂开始生产机械设备以满足市场需求。leadingadj.领先的；主要的Theyhaveadoptedtheworld’sleadingtechnologyinproduction.他们在生产中采用了世界领先技术。WeareingoodrelationshipwithalltheleadingimportersofChinesesilkproducts.我们与中国丝绸产品的主要进口商关系良好。linen.行业，业务；（货品）种类，系列bein…line/beinthelineof…从事某一行业Wehavebeeninthelineoffoodfor18years.我们从事食品行业已经十八年了。Pleaseprovideuswithsomesamplesofyourmostpopularlines.请给我们提供一些畅销品的样品。popularadj.受欢迎的bepopularwithsb.受欢迎的，畅销的亦可作sellfast,sellwell,enjoypopularity,enjoyfastsales,bewellreceived,etc.ChineseartsandcraftsareverypopularinEurope.中国工艺品在欧洲很受欢迎。qualityn.

质量，品质

adj.

优质的Thequalityoflifehasbeengreatlyimprovedinrecentyears.

近年来的生活质量已大幅提高。Qualityproductshelptomaintaincustomersatisfactionandloyalty.优质产品有助于保持客户的满意度和忠诚度。cataloguen.产品目录

（Am.E.catalog)外贸业务中涉及到的产品资料还有：illustratedcatalogue说明目录，配有插图的目录brochure/pamphlet/booklet小册子manual

产品手册leaflet

单张说明书folder

折叠式印刷品bulletin

（产品）简报

lookforwardtophr.v.盼望，期待Theyarelookingforwardtoincreasedexportafterthetradewar.他们期待贸易战结束后出口有所增长。Welookforwardtohearingfromyousoon.期待你的早日回复。replyv.&n.答复，回复Thankyouforyourreplytooure-mail.感谢你方对我邮件的回复。Inreply,wecanprovideOEMserviceatyourrequest.兹复，我们可以根据你方要求提供贴牌服务。Weguaranteetoreplyinfullwithin10workingdays.我们保证在十个工作日内悉数回复。I.TranslatethefollowingexpressionsfromEnglishintoChinese: 1.enterinto2.in…line

3.highquality4.exportvalue

5.illustratedcatalogue6.lookforwardto开始从事……行业出口额盼望，期待说明目录优质PracticeII.Fillintheblankswithproperformsofwordsorexpressionsgivenbelow:DearSirs,Youare__________tousbyoneofourcustomersasaprospective__________ofChinesetextiles.Weshallbepleasedto__________intobusinessrelationswithyou.introducedimporterenter

catalogue introducecoloreffortquality detail enter importerWearethelargesttextileexporterinourcountrywithcustomersallovertheworld.Allthegoodsaremadeof__________materialandcanbesuppliedinvariousdesignsand__________.Some__________andbrochuresaresentwiththislettersoastogiveyoumore__________.Wetrustthat,throughourjoint__________,wewillbeabletodosomebusinesstogetherinfuture.Yoursfaithfully,colorsqualitycatalogues

effortsdetailsIII.TranslatethefollowingsentencesfromEnglishintoChinese:WeobtainedfromyouradvertisementthatyouareexportersofChinesegreentea.我们从你方广告获悉你们出口中国绿茶。2. Wearethelargestimporterofbicycles,andwillingtodobusinesswithyou.我们是最大的自行车进口商，希望与你们建立业务关系。3.Theyhavebeenimportingpetproductsformanyyears.多年来他们一直进口宠物用品。4.Mr.Brownisinterestedinourcellphonesandwillvisitusnextweek.布朗先生对我们的手机很感兴趣，并将于下周来访。5.Theylookforwardtoworkingwithusinthenearfuture.

他们期待能在不久的将来与我们开展业务。Itishopedthatwecanestablishlong-termbusinessrelationshipwitheachother.

希望我们能够建立长期的业务关系。IV.TranslatethefollowingsentencesfromChineseintoEnglish:1.我们很高兴从史密斯先生处获悉你们想从泰国进口大米。WearepleasedtolearnfromMr.SmiththatyouwanttoimportricefromThailand.2.一家美国公司希望与我们建立友好业务关系。AnAmericancompanyhopestoenterintofriendlybusinessrelationswithus.3.我们从事电子产品十多年，年出口额超过三千万美元。WehavebeeninthelineofelectronicproductsformorethantenyearsandourannualexportvalueismorethanUS$30million.4.请尽快回复，以便我们决定是否购买。Pleasesendusyourreplyassoonaspossiblesothatwecandecidewhethertobuyornot.5.你们可以寄一些样品和资料给我们选择吗？Woulditbepossibleforyoutosendsomesamplesandmaterialsforourselection?6.你们需要的这种货物在国外很畅销。Thegoodsyouneedareverypopularabroad.V.ReadthefollowinglettercarefullyandthentranslateitfromEnglishintoChinese:DearSirs,WehaveknownfromtheEconomicandCommercialOffice

oftheChineseEmbassyinItalythatyouareinterestedinofficeequipment.Wearecontactingyouforestablishinglonganddirectbusinessrelationswithyou.AsoneofthebiggestexportersinChina,wecansupplyofficeequip-mentatreasonableprices.Ourgoodsarewellreceivedinoverseasmarkets.Somecataloguesandpricelistshavebeenairmailedtoyou,andwehopeyouwillfindsomethingsuitableforyourmarket.Wearewaitingforyourearlyreply.Yoursfaithfully，敬启者：我们从中国驻意大利大使馆经济商务处获悉你们对办公用品感兴趣，现致信你方，希望与你们建立长期直接的业务关系。作为中国最大的办公用品出口商之一，我们能以合理价格供货，我们的货物在海外市场很受欢迎。一些目录和价目单已航邮你方，希望你们能从中找到适合你方市场的产品。盼早复。XXX谨上

Task2ALetterfromImporter

某进口商对国外出口商在进博会上展示的电子产品很感兴趣，现致函出口商，希望与其建立贸易关系，并索要样品和资料。CaseStudy

performance

display

intendintroducewell-establishedspecializein性能；履行，执行陈列，展示；展示品准备，打算引进；推介历史悠久的；久负盛誉的专门从事Words&Expressionsperipheraldistributor

wholesaler

gratefulbycouriersample外部设备，外围设备经销商；分销商批发商感激的，感谢的由快递公司传递样品ALetterfromImporter

DearSirs,

Wearegladtoknowfromthe2ndChinaInternationalImportExpothatyouareexportersofelectronicproducts.Deeplyimpressedwiththegoodqualityandperformanceofyourdisplays,weintendto

introducesomeofthemtoourcustomers.

Asawell-establishedimporterspecializingincomputerandperipherals,wehaveofficesanddistributorsinallpartsofourcountry.Mostofourcustomersarelargewholesalersandretailers,withwhomwehavebuiltupgoodbusinessrelationship.

Weshouldbegrate