cultureshock跨文化交际课件

Survivingamongaliens:ManagingCultureShockCultureShock

WhoamI?

Howtoadapttoaninternationalexchangeexperiencesuccessfully??Purpose:

WhatiscultureShock?SymptomsStages

CausesHowtocopewithit?GeneralstrategiesObserve&modifyyourownwaysofdoingthingsVerbal&non-verbalcommunicationstyleTipsforFinlandWhatiscultureShock?

“Culturalshockiscausedbytheanxietyresultingfromlosingallourfamiliarsignsandsymbolswhenwemovetoanewenvironment”(Oberg,1958).

Lackofdirection

Notknowing:Whattodo?

Howtodothings?

Whentodothings?

WhatiscultureShock?Physicalsymptoms

headaches,fatigue,lossofappetite,diarrheaBehaviourtowardspeopleDon'tspeakthelanguage…

impatient,exasperated

Systemsofwork(Differ/Wrong)…

anger,frustration

Aggression/Racismtowardslocals…

"rude","dirty","lazy“However

Opportunities!

Learnnewperspectives

Developbetterunderstandingofyourself

CauseofCultureShock?

BUT:Appropriatebehaviourcanbelearned

observation,askinglocalsandotherforeigners

Conflictanduncertaintybetweenourvalues/rulesandthoseofthenewculture

anxiety

culturalshockStagesofCultureshock

StageSignsCopingStrategiesHoneymoon(2-8weeks)Disintegration(2-3months)

newexperiencesareexcitingbeatouristfeelfortunateforhavingtheopportunitytomoveabroad.sendpostcardshomepeoplearefriendlyandyousmilealot,you'reincontrolmakecontactsinclubsandassociations,signupforsomeactivitiesyourownsenseofcultureisnotthreatenedjoinalanguagecoursedailyfrustrationscanbuildintodisillusionmentlookafteryourself,exercise,avoidalcoholthegoodthingsofhomeloomlargegetout,bewithpeoplecontinuelanguagepracticekeepbusysetdailygoalsandmaketheefforttoachievethem.StagesofCultureshock

StageSignsCopingStrategiesReintegration(3-6months)BecomingFunctional(6months)

asenseofstandinguptothethingsandpeoplethatarefrustratingyoubuildyournetworkoffriendstakethatholidayyoubookedcontinuelanguagestudydeterminationtoworkthingsoutandgetthingsdonespendtimewithpeoplewhoenjoybeingtherekeepwritingtopeoplebackhomefeelincontrolandpositiveagainaboutwhereyouaretrynewthings,andexplorethecultureself-understandingandmoretoleranceofotherspracticethelanguageasenseofcomfortoperatinginthehostcultureyou'rehelpingothersgetthroughtheiradjustmentsdothingsyouintendedtodowhileinthiscountrybeforeit'stimetoleaveFinalStageofCultureshockStageSignsCopingStrategiesAcceptance(9months)

you’remoresuccessfulincommunicationswithlocalsenjoyingbeingwhereyouareadeptatfindingthingsnolongerstereotypingunderstandinglocalcustomsmaintainkeyrelationshipsHow

tocopewithit?Rememberthatdespitebeingdifferent,theothersareprobablybeingfriendlytoyouintheirownway.Understandthatyouwillhavetochangeyourfamiliarwaysinordertointegrate.learningabouthowtocommunicateis important

DifferencesinCommunicationStylesVERBALCOMMUNICATIONNON-VERBALCOMMUNICATIONStartobservinghowlocalsact.”WheninRome,doastheRomansdo.”DifferencesinCommunicationStylesWaysofSpeaking:expressiveness,emotion,animation,intimacyinaddress,volumeWhospeaks?monologuevs.dialogue,femalevs.male,superiorvs.subordinateStructuringinteraction:startingaconversation,appropriatetopic,takingturns,endingaconversationMaintainingaconversation:opinions,questioning,jokingCommunicationStyles:directvs.indirectVERBALCOMMUNICATIONDifferencesinCommunicationStylesBodylanguage:gesturing,dressEyecontact:whenappropriate/inappropriateSpace:personalspace,homesTouch:whocantouchwhom,whereParalanguage:tone,pitch,stress,speed,superiority/inferiority,sarcasmAttitudestowardstimePreparationfortalking,amountoftimetalked,silenceHowmuchisenoughortoomuch?

NON-VERBALCOMMUNICATIONCultural

TipsforFinland(fromLewis,R.WhenCulturesCollide)Befrankandopen.Gettothepoint.Bemodestandlowkey.Donottalktoofastorinterrupt.Usefirstnames,dresscasuallyandberelaxedaboutprotocolandhierarchy.Eatlunchquickly.

Cultural

TipsforFinland(fromLewis,R.WhenCulturesCollide)GiveFinnsphysicalandmentalspace.Bepunctual.Complywithpromises.ListencarefullytowhatFinnssay–it’snotmuch,buttheymeanit