供应商选择风险评估表

"CATEGORIES&QUESTIONS:

分类和提问","EVIDENCEREQUIRED

必要的证据","LOOKFOR

期望",nothingexistsornoevidence,someevidenceexists,processdocumented&evidenceofuseexists,"innovative,exceptionalperformance",OBSERVATIONS

"1.NewProcess,TechnologyorCapacity新过程、技术和能力",,,,,,,

Doesthesupplierhavetoaddnewtoolsorequipmenttomaketheproduct?(Obtaincopyofequipmentlist)供应商是否非要增加新的工装和设备来满足生产（获得设备清单复印件）,,,,,,,

HowmanyshiftsdoestheSuppliercurrentlyoperate?Whatistheiravailablecapacityforthistypeofproduct?供应商当前采取几班制？目前这种产品的有效生产能力如何？,,,,,,,

"Doestheproductrequireanynewtechnologytothesupplier?Ifyes,whatnewtechnologyandisthenewtechnologynewtotheautomotiveindustry?

对于供应商来说此产品属于新技术吗？如果是，此新技术属于哪方面？对于汽车行业也属于新技术吗？",,,,,,,

"DoesSupplierhavedefinedPreventiveMaintenanceresponsibilities(maintenance,operator,other)?DoesSupplierkeepaccurateandvisiblemaintenancehistoriesonallequipment/tools?

供应商已经定义预防性维护的职责（维护人员、操作工、其他）吗？供应商是否保存了当前所有设备/工装的维修记录？","Documentation,Visualdisplays

文件化、展示","Operatorinstruction,

set-up/shutdownprocedures,PMRecordsontheequipment

操作指导书、设备启动/关机验证、预防性维护记录",,,,,

"DoesSuppliermonitorunscheduleddowntimeandtakepermanentcorrectiveaction?Whatistheconditionofcurrentequipmentandtools?

供应商监控非计划停机时间并采取永久性纠正措施吗？目前的设备和工装的状况如何？","Uptimedata

时间计划表","Goals目标

Actionplans纠正计划",,,,,

"HastheSupplier'smaintenanceevolvedfrompreventivetoplannedandpredictive?

(HowdoesSupplierusecurrentdatatochangePMplans?)供应商的维修计划能够体现从预防性向预见性转变吗？（供应商是如何利用当前的数据来制定预防/预测性维护计划的？）","Documentation

文件化","Controlmonitorsonequipment,Statisticalanalysisondowntime.

对设备监控、停机时间的分析",,,,,

2.SupplyingLocation供应场所,,,,,,,

"IsthesuppliernewtoArvinMeritor?

对于美驰来说，供应商是新的吗？",,,,,,,

"IsthesupplierlocationnewtoArvinMeritorornewtotheparticularArvinMeritordivision?

供应商的现场对于美驰是新的吗？或者对于美驰的个别独立场所是新的吗？",,,,,,,

"Isthesupplierlocationnewtotheregionorautomotiveindustry?WhatindustrydoestheSuppliercurrentlysupply?

供应商现场对于特定区域或汽车行业是新的？当前供应商为什么行业供货/服务？",,,,,,,

"IsthesupplierISO9001,ISO/TS16949orQS9000ceritified?Ifyes,towhichstandardandversion,whoistheirregistrar,certificatenumberandwhenweretheycertified?Ifyes,whatwerethefindingfromtheirlastaudit?Didtheytakeeffectivecorrectiveaction?(Obtaincopyofcertificate)供应商获得ISO9001：2000、ISO/TS16949：2002或QS9000认证吗？如果是，使用那个标准和版本，那家机构认证、证书编号和什么时间获得的？最近一次审核发现了什么问题？是否采取了有效的纠正与预防措施？（获得证书复印件）",,,,,,,

3.ARMSupplierSupport阿文美驰供应商支持,,,,,,,

"IsthereArvinMeritorSupplierDevelopmentand/orProcurementrepresentativesintheregion?

获得阿文美驰的供应商支持和/或等同领域的供应商支持吗？",,,,,,,

WhatArvinMeritorsupportisinthesamecountry?SameRegion?Whereistheclosestsupportlocated?阿文美驰的支持是在同一国家还是同一区域？最近的支持场所在哪里？,,,,,,,

IsthereanArvinMeritorfacility/plantinthesameregion?在同一区域有阿文美驰的工厂吗？,,,,,,,

4.Facilities基础设施,,,,,,,

Isthisaneworexistingsupplierfacility?供应商是有新的还是现有的厂房？,,,,,,,

DoesnewArvinMeritorbusinessrequirethesuppliertosignificantlyrearrangetheshopfloor?美驰新的业务是否要求供应商重新调整生产线布置？,,,,,,,

"WouldnewArvinMeritorbusinessrequirethesuppliertoaddadditionalbuildingspace?Ifso,istheresufficienttimetodoso?美驰新的业务是否要求供应商增加额外的生产厂房或空间？如果是，是否有充足的时间来完成？",,,,,,,

"Whatistheconditionoftheexistingfacility(structure,space,lighting,cleanliness)?Isitwellmaintained?Anymajorconcerns?现有厂房的状况如何(布置、空间、照明、清洁卫生）？是否得到很好地维护？是否有大的问题？",,,,,,,

5.ProductDesignResponsibility&Experience产品设计职责和经验,,,,,,,

Whowouldberesponsibleforthedesignoftheproduct?什么人负责产品的设计职责？,,,,,,,

"Doesthesupplierhaveaproductdesigndepartment?Ifyes,howmanyyearsofproductdesignexperienceintheapplicableproductdothedesignengineershave?Howmanyyearsofgeneraldesignexperiencedotheyhave?供应商有产品设计部门吗？如果是，负责此产品的设计工程师有多少年相关产品的设计经验？总体来说有多少年的设计经验？",,,,,,,

Howmanyproductdesignengineersdoesthesupplierhave?Whatistheturnoverrateofdesignengineersatthesupplier?供应商有多少产品设计工程师？在供应商处的设计工程师的人员流动率如何？,,,,,,,

6.ProductDesignStability&Capability产品设计的稳定性和能力,,,,,,,

"Isthisacarryoverornewdesigntechnology?Ifcarryover,aretheiranycurrentwarrantyissueswiththisproduct?Ifyes,whatarethey?有一个以往的或新的设计技术吗？如果是以往的，这种产品当前的担保问题如何？如果有，它们是什么担保？",,,,,,,

"Isthisdesigngoingintoasignificantlydifferentapplication?Ifyes,hasanytestingbeendoneforthisapplicationandwhatdoesitshow?该新技术设计是否将会有明显的其它的应用？如果是，针对该新的设计（功能）应用，有无试验要求，该试验能证明社么?",,,,,,,

"Istheproductdesignonschedule?

产品设计按照时间计划进行吗？",,,,,,,

HastheproductdesignbeenDVtestedbefore?Wasthereanydesignconcerns?Didthedesignpassallrequiredtesting?产品设计经过开发验证的测试吗？有什么设计问题吗？设计通过了所有测试要求吗？,,,,,,,

7.HistoricalProblems历史问题,,,,,,,

"Doesthesuppliertrackcustomercomplaints,deliveryand/orcustomerPPM?Whatisthepastyear'shistoryforthesemetrics?Doeshistoryshowrepeatproblemswiththesamerootcause?Doeshistoryshowsignificantimprovementovertime?供应商是否跟踪客户抱怨，发货和客户的PPM情况？过去有那些这方面指数的记录吗？历史记录是否有同样的问题反复出现的情况？随着时间的推移这些指数是否得到改进？",,,,,,,

"Arepastproductproblemsminorormajor(effectfit,finish,performance)innature?在自然状态，产品在以前发生最小或最大问题是什么？【影响安装、成品（功能）和性能】",,,,,,,

"Hasthesuppliereverhadasafetycampaignontheirproductsinthelast5years?Ifso,whatwastheissue?在过去的5年中供应商是否由于产品而发生的安全事故?如果是，是什么问题？",,,,,,,

ArePPAPsfromthissupplierapprovedthefirsttimetheyaresubmittedordotheyrequiremultiplesubmissions?供应商提交的PPAP是一次性批准还是要多次提交批准？,,,,,,,

"Areproblemsanalyzedtodetermineifastructuredproblemsolvingteamapproachshouldbeused?(Ifno,whatapproachisusedtoaddresscustomerconcerns?)当出现问题时，是组建跨功能小组使用统一的工具来解决问题吗？（如果是，使用什么方法？）","Procedure

程序","FlowChart,8DTeamminutes,Customerhistoryofissues

流程图、8D小组、客户投诉",,,,,

Doesthesupplierhaveastructuredcorrectiveactionprocessandtrackingmethod?Aresimilarnon-conformanceissuesidentifiedandreactiondocumented?供应商有一个系统化的纠正措施和跟踪方法吗？查看类似文件化的问题识别、分析和反应计划。,"ReferencetoaCorrectiveActionPlan

纠正措施计划","8D's,5Why's,ReviewCustomerHistory

8D、5个为什么、客户抱怨评估",,,,,

8.TimingConcerns时间问题,,,,,,,

"Istheprogramonschedule?Ifnot,howoffscheduleisitandwhatphaseistheprogramcurrentlyin?

项目按照时间计划进行的吗？如果没有，为什么推迟且现在处于什么阶段？",,,,,,,

Hasthedesignbeenfrozen?设计被冻结了吗？,,,,,,,

WilltheSupplierPPAPbesubmittedbeforethePVmaterialrequireddate?投产之前供应商通过PPAP认可吗？,,,,,,,

Doesthisprogramrequireextremelyfastproductionaccelerations?此项目有高产量的速度能力要求吗？,,,,,,,

Istheprogramonanextremelycondensedtimingplan?项目比计划时间提前完成吗？,,,,,,,

9.HighCustomerImpact高风险的客户影响,,,,,,,

"Doestheproducthaveanyappearance,fit,non-safetyperformance,orsafetyperformancerequirements?Ifyes,whichone(s)?产品是否属于外观、影响安装和安全件？如果是，属于什么？",,,,,,,

10.ComplexBusinessArrangement业务计划,,,,,,,

"HowlonghastheSupplierbeeninexistence?Howlonghasthissupplier'sfacilitybeeninexistence?

供应商已经成立多久了？供应商现在的工厂已经成立多久了？",,,,,,,

Isthesupplierinthemiddleoforanticipatingarapidgrowthorexpansion?预计供应商会迅速还是超速发展？,,,,,,,

Isthisapublicorprivatelyownedcompany?属于集体还是私营企业？（企业性质）,,,,,,,

"Isthisajointventure?Ifyes,howlonghasthepartnershipbeeninexistence?Isitstable?

是合资企业吗？如果是，合资有多长时间了？还会继续合作下去吗？",,,,,,,

Howmanyyearsofexperiencedoesthesupplierhaveworkingwiththecountrytheywillbeshippingto?Doesthesupplierhavelocalimport/exportexperience?供应商有多少年运输经验？有进/出口贸易的经验吗？,,,,,,,

11.ProgramManagement项目管理,,,,,,,

"Isthereevidenceofcrossfunctionalteaminformation(i.e.howareindividualsselectedtoparticipateintheteam,howisthesizeofteamdetermined)?有证据显示项目由跨功能小组管理吗？选择小组成员的依据是什么？小组成员的多少确定依据是什么？","Criteriaprocedure,Teammembers(includingpeople&criteria)

标准程序、小组成员（包括人员和标准）","Documentationandevidencetosupportinvolvement

文件化和支撑性的证据",,,,,

Aretimingplanssubmittedwiththereleaseofeachnewproductindicatingmilestonesandcriticalevents?每一个新的产品都有时间里程碑和各阶段的主要工作吗？（APQP里程碑）,"Timingplan

时间计划","Documentation

书面化",,,,,

DoesthesuppliersupportandattendC2C(ConcepttoCustomer)initiatives?Arerolesandresponsibilitiesdefinedwithcross-functionalinvolvement?供应商是主动参加或主持C2C过程吗？在跨功能小组中描述了角色和职责了吗？,"APQPorC2CDocumentation,Teammembershiproster

APQP或C2C、小组成员名单","Meetingminutesincludingteammembersandsitemanagement,projecttrackingmetrics,SupplierResourcePlan

会议记录，包括小组成员和现场管理、项目跟踪、供应商资源策划",,,,,

IsthereaProgramManagerthatleadstheAPQP(setmeetings/planagenda)?Isthereacontractreviewprogramwithmanagementspecificallyidentifyingcapacityshortfallortechnicalinadequacies?APQP过程中确定了项目经理吗？（组织会议和安排计划）由指定的管理层参加合同评审来识别能力和技术不足问题吗？（小组可行性分析）,"Procedure

程序","Documentation,Internallaunchreviewsthatincludethemanagementteam?Launchcontainment/protectionplanstoIDorcorrectproblems?",,,,,

"Isthereaclearlydefinedsupplierdevelopmentprogramwithtargetsforquality,deliveryandcostimprovements?项目开发时供应商明确定义了质量、交付目标和节约成本的计划吗？","Procedure,documentation

程序、书面化","DevelopmentPlan,writtendocuments",,,,,

"Isitalivingdocument?IsthedetectionmethodonthePFMEAidentifiedaspreventionversusdetectionwiththefocusonprevention(error-proofing)?

PFMEA是一个动态文件吗？识别出对实效模式的检测方法吗？有证据显示使用预防性方法代替探测性吗？如：防错方法的使用",UpdatedduetoarecentQPR,"Recentrevisiondate,Changehistory,Error-proofingexamples",,,,,

"Whenthesameconcernaffectsseveralsimilarpartsorprocesses,aretheyallupdated?当一个产品或过程发生问题，如果在类似的产品或过程也有可能发生时，所有FMEA都更改吗？",UpdatedPFMEAfromasimilarpartorprocess,"Similarpartsorprocesses,pastconcernsonrecentQPR's",,,,,

Haveallknowncustomerconcernsbeenidentifiedtofacilitatetheselectionofspecialproduct/processcharacteristics?所有客户的问题都已经识别出来吗？目的在于确定产品和过程的特性。,"JDPower,QPR,PFMEA,1stTimeQUALITY,LessonsLearned","NewitemsinthePFMEAbasedoncustomerconcerns;ifneeded,evidenceofcustomerapproval",,,,,

Areallspecialproduct/processcharacteristicsincludedinthecontrolplan?所有的特殊特性（产品/过程）都在控制计划中得到控制吗？,Significantcharacteristics,"DFMEA,andPFMEA",,,,,

Containallstepsoftheprocessincludinginspectionandgauging?控制计划中的所有工序是否识别出检测方法和使用工具？,Documentationvs.Floor,"OrderofProcess,specificlabeling&packagingsteps?IDtruestart&stoppoints?",,,,,

WasthePFMEAusedtopreparethecontrolplan?控制计划参考PFMEA制定的吗？,WhatarethelinksbetweentheFMEA'sandPCP,CorrelationbetweenPFMEAandPCP,,,,,

"Doesthecontrolplanaddressincomingmaterial/componentsthroughprocessing/assembly,rework,andpackaging/shipping控制计划包含零件入库件检/过程/安装检查、返工、成品、包装和发货吗？","ReceivingInspection,

ProcessControls,

PackagingRequirements,andrework","CorrelationbetweenPFMEA,PCP,andPFD",,,,,

DoesatrainingscheduleexistandisthereaTrainingChampion?有培训计划和培训负责人吗？,"Policies,procedures","TrainingSchedule,Plan&records,Trainerrecordsandtrainerqualifications",,,,,

12.ProcessCapability过程能力,,,,,,,

"Istherestationbystationobjectiveevidenceofprocesscapability?

有证据显示生产过程的过程能力在不断提高吗？","Actualcapability,machinemalfunctionratesand/orfirstpassyielddata","PChart,CapabilityStudies,X&RChartsforsuppliermachinesthatcouldpotentiallymakeourpartsandaremakingpartsthatrequiresimilartolerances",,,,,

13.ProcessExperienceandControls过程检查和控制,,,,,,,AUDITWORKSHEET

Arekeycharacteristicsidentifiedandunderstoodthroughouttheprocess?在所有的过程中，关键特性都被识别和被员工所理解吗？,Documentation,"PFMEA,XBar-RCharts,AsktheOperators",,,,,

"DoesthesuppliermakesimilarpartsormakepartstosimilartolerancestowhatARMwillneed?Ifyes,whatistheircapabilitytothosetolerances?Also,whatisthetightesttolerancetheyarecapableofmaking?供应商制造与阿文美驰类似的产品和类似公差的产品吗？如果是，过程能力如何？他们所有过程的最小过程的能力如何？",Data,"Cpkdata,includingtolerancesused",,,,,

"Aredefinedandseparatecontainersavailableforgood,rework,&scrapproduct?过程中对合格品、返工和报废品有专用的箱子隔离吗？","ControlPlan,Visualdisplay","Containersanddispositiondocuments,WorkInstructions",,,,,

Doesthesupplierfollowanddocumentcriteriafromawelldefinedsamplingplan?供应商在抽样计划中跟踪和文件化接收标准吗？,"ControlPlan,Procedures,CustomerBuy-Off","Activedocuments,Dispositiondocuments,CustomerConcurrence",,,,,

HowareEngineeringchangesmanagedforexistingproduct?对现有产品的工程更改是如何控制的？,Procedures,AQPdocumentation,,,,,

Areoperatorsfollowingthecontrolplan/workinstructionincludingreationplanstonon-conformances?操作工严格按照控制计划或作业指导书中规定的不合格品的反应计划吗？,"ControlPlan,WorkInstructionswithoperatorReactionPlanfornon-conformances","OperatorsfollowingControlPlan,WorkInstructionsandReactionPlansfornon-conformances",,,,,

DoestheSupplierhaveadocumentedreactionplanforwhenanon-conformanceisfound?当不合格品发生时，供应商有文件化的反应计划吗？,DocumentedPlan,"Documentedplanrevisiondate,flooraudit",,,,,

DoestheplanprovideforcommunicationtotheCustomerandSupplierManagement?客户与供应商之间有明确的的沟通方式吗？,DocumentedPlan,"Customercontactlist,Buyer,SQE,andReleaseEngr.,Internalcontactlist",,,,,

DoestheReactionPlanprovideforcontainment/returnofsuspectpartsormaterial?为可疑产品或零件提供了围堵/退回的反应计划吗？,DocumentedPlan,ContainmentatSupplier;Partsintransit?,,,,,

"Doesthesupplierhaveproductandprocesstraceability?Ifso,isitbasedonserialnumbersonparts,lotnumbersoncontainersormanufacturingdatecodesonpartsorcontainers,etc?Also,isthesystempaperbasedorisinformationretainedinacomputersystem?Canpartsbetracedinbothdirections(canseepartserialorbatchnumberonpartandtracebacktoprocessingdata,aswellascanidentifywhereotherpartswereshippedthatweremanufacturedundersimilarconditionsorwithsamebatchesofmaterials)供应商有产品和过程的追溯吗？如果有，是基于产品上的编号、包装的批号还是产品或包装上的日期？追溯性使用硬拷贝还是软拷贝保存？产品可以直接追溯到吗？（可以看到连续的还是批次编号和生产日期，产品能够双向追溯吗（看到产品的批号和序列号能追溯到过程参数，同时能识别其它在类似条件下生产或以同一材料批号生产的零件被发运的地点）",Traceability,"Shipdates,routing,

Part/boxidentification,howprocessdataislinkedtopart/boxidentification",,,,,

Issuspectmaterialproperlyidentifiedateachprocess?Howisthematerialsegregated?在每一过程中，有疑问的材料是否做了适当的标识？这些材料是如何隔离的？,"VisualControlsforSuspectAreas,TagsorLabelingforComponents","Quarantineofsuspectmaterials,Non-conformanceidentificationsystem,Documenton-linesegregationandreworkandoff-linesegregation/rework",,,,,

Isdatacollectedwhereerrorsweremadeandwheredefectswerefound?是否收集了误差产生点和不合格品发现点的数据？,ProductionReportsidentifyingerrorsanddefects,Productionparetoreportsidentifyingthroughputanddefectsbyprocess,,,,,

AreError-proofingdeviceswelldefinedforpurpose/intent?防错设备真正起到了防错的目的吗？,Devices,"PFMEA'S,QPR's,Goals,LessonsLearned",,,,,

Doesthemachinelogicpreventnon-conformingpartsfromreachingfurtheroperations?机器能阻止不合格品流入下道工序？,"Visual

TestSystem(G/NG)","FailedParts,

1stTimeQUALITY",,,,,

Isproductionstoppedwhenaqualityproblemhasbeenidentified?当出现质量问题时谁有权可以停止生产？,Examples,"Procedures,

ProductionRecords,

TalkToOperators",,,,,

"Ensureprovisionshavebeenmadetoidentifyandinspectreworkedproductsbeforebeingused?

确保返工的产品有明确的标识并且在应用之前得到充分的检测吗？",Documentationvs.Floor,InspectedRework,,,,,

Dorepair/reworkpartsreturnthruthenormalproductioncontrols?返工、返修的产品和正常产品一样控制吗？,"Procedurestatingpointofreturnintotheproductionforrepair/rework,identificationmethod","Flowofrepairandreworkintheproductionsystem,Identificationofparts",,,,,

Arerepair/reworkinstructionsavailableandeasilyunderstood?返工/返修指导书易于得到和易于理解吗？,Instructions,"Howrepairsareperformed,Couldyouperformthetaskperinstructions",,,,,

Isscrapquarantinedandpreventedfromreturningtotheproductionsystem?报废件得到隔离并且防止报废件流入正常生产线吗？,ScrapControlPlan,"Howarepartshandledperplan,reviewidentificationmethod",,,,,

Dostart/stopinstructionstellhowtoshutequipmentdown?指导书中明确规定如何开关设备吗？,Instructions,Operator'sabilitytoshutdownequipment,,,,,

Doinstructionsforrunningtheprocessexist(operatorinstructions)?操作指导书是指导过程的连续运转吗？,Visual,"Documentation,instructionsclearlyvisibletooperator?WIwithsafety&qualityindicators",,,,,

"Arevisualaidsorboundarysamplesrequired,andifso,aretheyavailabletotheoperator?

目视图片或边界样品被要求吗？如果是，操作员可以方便地得到吗？",Visual,Documentation,,,,,

Doinstructionsforset-up/changeoverexist?Dotheyidentifywhoisauthorizedtodowhat?Aretheyreadilyavailableandbeingfollowed?有设备启动验证/换线指导书吗？定义出谁做，做什么吗？确实按照要求做的吗？（查看记录）,"Procedure,Visual,Toolsneeded,locationoftools,timingforchangeover","Documentationandvisualcontrols,Operator/Job-setterknowledge,CheckSheet",,,,,

Isset-upinspection/verificationidentified?识别出首件检查/验证吗？（验证内容）,"Recordofset-up,Visual","Documentation,1stPiece",,,,,

14.MetrologyandTestLabs计量和测试室,,,,,,,

"Aredocumentedproceduresestablishedtocontrol,calibrate,andmaintaininspection,measuring,andtestequipment(includingtestsoftware)thatisusedtodemonstratetheconformanceoftheproducttospecifiedrequirements?有文件化的程序来如何控制、校准和保养检验、测量和试验设备（包括测试软件）吗？有证据显示满足产品特性的要求吗？","Documentation

PPAP","Procedure,Documentation,ReviewGageR&Rstudies,Complete&up-to-date?",,,,,

"Isallinspectionandtestequipmentthatcanaffectproductqualityidentified,calibrated,andadjustedatprescribedintervalsagainstcertifiedequipmenthavingaknownvalidrelationshiptointernationallyornationallyrecognizedstandards?所有影响产品质量的检测和测试设备是否定期进行调整，校准和标识，而校准设备是否能追溯到公认的国际和国内标准？","Procedures

Documentation",Traceabilitytorecognizedstandards;Isalabscopeavailable?,,,,,

"Isinspection,measuring,andtestequipmentidentifiedwithasuitableindicatororapprovedidentificationrecordtoshowcalibrationstatus?Arecalibrationrecordsmaintainedforinspection,measuringandtestequipment?检验，测量和试验设备是否有相应的校验数据或校验证书来说明校验状态？是否有校验记录台帐？",Calibrationlabelonequipment;Procedures,Labelonequipmentwithnextcalibrationduedate,,,,,

"Doesthesupplierhaveafullmetrologylab(CMM,capableofperformingowncalibrationofshopinspectionequipment,temperaturecontrolled)?供应商有一个专用计量室？（三座标、测试设备、温度控制器是自己校准吗？）",MetrologyLab,,,,,,

"Isthesuppliercapableofperformingallinspectionsin-house?Ifnot,doesthesuppliercontractinspectionstoanoutsidecompanyandwhatrequiredinspectionsaretheynotcapableofperformingin-house?供应商内部可以对所有检测项目进行检测吗？如果不能，他们是委外检测吗？哪些项目不能内部检测？",ListofInspectionEquipment,,,,,,

"Doesthesupplierhaveatestlab?Isthesuppliercapableofperformingallrequiredtests?Ifnot,doesthesuppliercontracttesingtoanoutsidecompanyandwhatrequiredtestingaretheynotcapableofperformingin-house?供应商有测试室吗？供应商能满足测试的要求吗？如果没有，他们是委外测试吗？哪些项目不能内部测试？",ListofTestEquipment,,,,,,

15.ContinuousImprovement持续改进,,,,,,,

Is5-Sforworkplaceorganizationused?Arelocationswelldefinedandproperlyidentifiedintheworkplace?Isthereadequatelightinginplaceforoperators/inspectors?使用5S进行工作现场管理吗？工作现场定义和适当地张贴标识（目视管理）？照明是否充足？,"Visual,Policystatement","Welldefinedcritical&non-criticalareas,Shopfloorevidence&before/afterdata,ColorCodePlan",,,,,

Isthereevidenceofprogramsforemployeestobeinvolvedincontinuousimprovementactivitiesandtrainedincontinuousimprovementtools?有证据显示对员工参与持续改进和持续改进工具的培训？,Documentation,"EImeetingminutes,evidenceofKeycross-functionalbusinessprocessesmappedandimprovementsdocumented",,,,,

Isthereacopyofthefactorysafetyrecordvisibleintheworkplacearea?现场张贴了工厂的安全记录吗？如“安全生产天”,Documentation,VisibilityofChartsorGraphsintheworkareas,,,,,

IsthereanActionPlansupportingtargetsforcontinuousimprovement?有相关的措施计划来支持达到持续改进的目标吗？,Documentationontheshopfloor,ActionPlanmetrics,,,,,

"Doesthesupplierhavedisplayboardswithinternalandexternalkeyindicatorsconsistentwithrequirements?Ifso,whoupdatesthisinformationandhowoften?对关键内部和外部指标的执行情况进行张贴吗？如果是，谁更新，多长时间更新一次？",Internal&ExternalDocumentation.,"Paretos,Histograms,5Phase,Operationscraprates,QPRinfo,Boardspostedinappropriateareas?",,,,,

"Arethemanagementpracticesandproceduresthatallowedtheproblemtooccurevaluatedandnecessarychangesmadetopreventthere-occurrenceofallsimilarproblems?-UpdatingFMEAifnecessary-Updatingprocessflowdiagram&controlplan-Identifyingopportunitiesforprocessimprovement

有证据显示防止类似问题的再发生而采取的预防措施吗？

－如：更新FMEA、流程图和控制计划，持续改进的机会等",Beforeandafterdocumentation,"Shopfloordocumentationandresults,8DTeamminutes,trainingrecords,mistake-proofing",,,,,

Isthereaformalreportingproceduretodocumenttheteam'swork(report)andcommunicateittoalltheaffectedparties?有正式的文件化的报告吗？并且沟通到其它人员吗？,Documentation,"Updatestoplan,Questionthoseinvolved",,,,,

"DoesthesupplierparticipateinannualcostreductioneffortswiththeircustomersthroughcontinuousimprovementsinitiativeslikeAMPS,VSM,VCIP,e-Kanban,etc.供应商是否参与客户的年度成本降低努力，如通过参与AMPS,VSM,VCIP和e-Kanban等持续改进活动？",Documentation,"Workshopparticipationtools,evidenceofreductionsonPO's,rebates,etc.",,,,,

Isoperationaldefinitionoftheproblem(what'swrongwithwhat?)developedandconfirmed(seekagreement)withcustomer?Istheproblemdescribedcompletely?问题（什么方面什么问题）的整改行动是否已确定，并得到客户的确认（追求一致性）？问题彻底的描述清楚了吗？,Procedures,"Minutes,Data,Cause&EffectDiagram,etc.",,,,,

"Areappropriateprocess/performanceindicatorsselectedandtrackedtomonitortheeffectivenessofSTCA's(short-termcorrectiveaction)?Isthetrendoftheproblemmeasuredtodetermineiftheproblemhasbeenincreasing,decreasing,orremainingconstant?是否有适当的方法或指数用于跟踪监控短期改正行动的有效性？问题的发展趋势是增长，降低还是维持现状，是否得到监控？",Procedure,"SupportingData,Minutesfrommonthlymeetings,etc.",,,,,

IstheeffectivenessofPermanentCorrectiveActionverified?ArevalidationtestsdevelopedandconductedtoensurethatPCAwillresolvetheproblemforthecustomerandnotcreateanyunwantedsideeffects?长期改正行动的有效性是否得到验证？是否有验证试验确保长期改正行动能解决客户的问题而不产生任何负面影响？,Procedure,"Documentation,Ask5Why'stodeterminerootcause",,,,,

DoestheManagementpresenttheplantmetricstoallemployees?Aregoalsandobjectiveclearlydefined?管理层是否将公司的指数展示给所有的职员？这些指数是否清楚地显现了目标值和实际值？,Postedgoalsandobjectives,"Managementmetrics,Employeeknowledge",,,,,

DoesManagementdisplayandfollowuponactivitiesthatsupportempowermentofemployees?管理层是否开展保持员工积极性的激励活动？,Procedure,Questionemployees,,,,,

Howdoesmanagementdisplaycustomercommunication?管理层是如何展示顾客信息的？,Procedure,Shopfloordocumentation,,,,,

"16.SpecialProcesses(HeatTreating,Welding,Plating/Coatings)特殊过程(热处理/焊接/电镀/镀层)",,,,,,,

"Arecurrentcontrolsforspecialprocessesadequate?

对特殊过程也实行控制吗？",,,,,,,

"Hasthesupplierhadanypastcustomercomplaintsorsafetycampaignsrelatedtospecialprocesses?

对于特殊过程，在过去有客户投诉或发生安全事故吗？",,,,,,,

"Listtypeandcapabilitiesofspecialprocesses(e.g.,inductionhardening,waterquench,etc.)特殊过程的类型和能力如何？（包括淬火等）",,,,,,,

"Arewelderscertifiedbyanindependentauthority?

焊接工获得资格证书吗？",,,,,,,

Whattypeoftrainingdoesthesuppliergivespecialprocessoperators?Dotheyhaverecordstoindicatetheoperatorsaretrainedproperlybeforetheyoperatetheprocessontheirown?以什么方式对特殊工种进行培训？确保特殊工种在上岗之前获得培训吗？,,,,,,,

Howmanyyearsofexperiencedothemanufacturingengineershavewiththespecialprocesses?负责特殊过程的制造工程师要有多少年的工作经验？,,,,,,,

Noteoperatorspecialprocessesyearsofexperienceand/orapplicablecertifications?特殊操作工的有多少年的经验和/或适当的证书？,,,,,,,

17.SupplyBaseManagement供应商管理,,,,,,,

Isthereadocumentedsupplierdevelopmentprocessorprogram?有文件化的供应商开发过程或计划吗？,Documentedprocedure,"Supplierrankings,DevelopmentPlan",,,,,

DoallpurchasedpartshaveacompletedanduptodatePPAP?所有采购的产品都已经获得PPAP批准吗？,Documentedprocedure,"Examples,Trackingsystem",,,,,

Isthereaneffectivesystemtonotifysuppliersofissues?当出现质量问题时，有一个有效的系统通知供应商吗？,Documentedprocedure,QPR's(QualityProblemReport)issuedtosuppliers,,,,,

Doestopmanagementregularlyreviewsupplierperformance?最高管理层定期评估供应商的质量表现吗？,StaffMeetingAgenda,"Charts,Graphs,meetingminutes",,,,,

18.Environmental,,,,,,,

"IsthesupplierISO14001certified?Ifyes,whoistheregistrar,certificatenumberandwhenwasitreceived?(Obtaincopyofcertificate)供应商通过ISO14001认证了吗？如果是，哪家认证、证书编号和什么时间通过的？",,,,,,,

Whatweretheauditfindingsfromtheirlastsurveillanceaudit?Didtheytakeeffectivecorrectiveaction?上次审核发现了什么问题？是否采取了有效的纠正与预防措施？,,,,,,,

"HasthesupplierstartedtoworktowardsISO14001certification?Ifyesbutnotyetcertified,dotheyhaveadocumentedplan?供应商已经启动ISO14001认证了吗？如果没有认证，有书面的实施计划吗？",,,,,,,

"Doesthesupplierworkwithanyhazardousmaterials?Dotheyanticipateneedingtouseanyhazardousmaterialsinthemanufacturingorourproduct?供应商使用什么有毒有害的原材料吗？

供应商预计会使用有毒有害地材料用在加工或我们地产品上吗？",,,,,,,

19.MaterialsManagement材料管理,,,,,,,

Istheinventorymaterial(Rawmaterial/Finishgoods)storedinspecifiedlocations?库存材料（原材料/成品）存储在专用的场所吗？,Documentationvs.Floor,PlantLayout,,,,,

Isthereaformalinventorymanagementsystemthatwouldincludeanactiveinventoryrecordverificationprogram?是否有正式的库存管理系统？包括一个定期盘点的过程吗？,"BarCoding,Scanning,Visualcontrol,Cyclecountrecords","Computergeneratedreports,Trackingmethods,Checkbufferorsafetystocklevels,Inventoryadjustments",,,,,traceability

Isthereacustomersupportpersonavailableandknowledgeableofaccount?是否有一个与客户进行信息(交货）沟通的人？且此人对客户产品应非常熟悉。,"Pullsignals,Customerinformation",Customercommunication,,,,,

Doesabufferexistforanypartssentoutoftheplantforprocessing?Isthispartofthedocumentedprocessflow?待发货的零件是否有仓库，并有文件管理？,Documentationvs.Floor,PFDandPlantlayout,,,,,

"Isthereaformalmanagementaudittoreportcompliancetomaterialprocedure?Ifso,aretheresultsofthemanagementauditorCI(ContinuousImprovement)activitiespostedwithactionstocorrectdeficiencies?是否有正式的管理评审以汇报如何进行物料管理的？如果有，管理评审的结果或持续改进行动是否用于推动改进不足之处？","Procedure,8D",Data,,,,,

"DoesthesupplierhaveaKanbansystem?Ifso,doesquantityproducedmatchwithquantitydrawn?

供应商执行“kanban”系统吗？如果是，周转的数量是多少？",Documentationvs.Floor,"Kanban(pullsystem)inprocess,lotsize",,,,,

Isthereaneffectiveidentificationandstatusofmaterialin-processprocedure?材料在存储、应用过程中得到有效的标识和证明状态吗？（产品标识）,"Proc