英语拓展模块 课件 Unit 5 Its Necessary to Develop

英英语语Unit

5

It’sNecessarytoDevelopSoftSkillsYou’llbeableto:1.describevarioussoftskills;2.talkaboutthevalueofsoftskills;3.designawantad.Lookatthepictureanddiscuss:1.Wherearethey?2.Whataretheydoing?目录Contents01Warming

up02Listening

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Speaking03Reading

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Writing04GrammarinUse05MoreActivities06AroundtheWorld07FunTime08MyProgressCheck01

Warming

up02

Listening&SpeakingLearnthewordshonour/ˈɒnə/n.

荣幸complaint/kəmˈpleɪnt/n.

投诉；抱怨self-confidence/ˌselfˈkɒnfɪdəns/n.

自信willingness/ˈwɪlɪŋnəs/n.

愿意；乐意cooperate/kəʊˈɒpəreɪt/v.

合作；协作problem-solving/ˈprɒbləmˌsɒlvɪŋ/

n.解决问题positive/ˈpɒzətɪv/adj.

有信心的；积极乐观的participate/pɑːˈtɪsəpeɪt/v.

参加；参与impressive/ɪmˈpresɪv/adj.

令人赞叹的；令人钦佩的solution/səˈluːʃən/n.解决方法

schedule/ˈʃedjuːl/n.

日程表

v.安排challenge/ˈtʃælɪndʒ/n.

挑战

delay/dɪˈleɪ/n.

延误；耽搁disappointed/ˌdɪsəˈpɔɪntɪd/adj.

失望的

ReadandtelltheChinesemeaningasquicklyasyoucan.willingnesshonourpositivesolutionchallengedelaycomplaint01Warming

up1.Listenandmatchthewordsandexpressionswiththepictures.courageattitudeteamworkcommunicationskillsself-confidencetimemanagement听力原文011.Ittookgreatcouragetogorockclimbing.2.Tome,attitudereallychangeseverything.3.Theaimistoencourageteamwork.4.ZhuLihasgoodcommunicationskills.5.HanMeishowedherself-confidenceoncemore.6.Timemanagementisabigdeal.Warmingup012.Choosethemostimportantsoftskillsforanemployee.Warming

up01

willingnesstocooperate

problem-solvingskills

communicationskills

timemanagement

positiveattitude

self-confidence其他软技能的相关表达：self-motivation自我激励 multitaskingmanagement多任务管理persistence坚持不懈 having

goodmanners有礼貌02Listening

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Speaking1.Listenandlearnthewordsandexpressions.teamspiritparticipateinimpressivesolutionschedulechallengedelaydisappointedletdownMsSmith:Eden,we’regladthatyou’vejoinedus.Eden:It’sagreathonourto1)_________theproject.MsSmith:Great.We’llbeverybusyandit’simportantto2)

_________toorganiseourwork.Eden:Iusuallyorganiseandprioritisemytasks.MsSmith:Veryimpressive!Manypeoplejusttrytoworkfaster,butthatdoesn’treallyhelp.Planningandworkingsmarterarethebestsolutionswhenwehaveabusyschedule.Eden:Yes,itisimportanttobefastandefficient.Iliketakingonchallengesandlearninghowtobecome3)_________

oftheteam.MsSmith:Good!Itisalsonecessarytohave4)_________

inourgroup.Ihopewe’lldoagreatjobtogether.Eden:SodoI.Thankyouforyourtime,MsSmith.02Listening

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Speaking2.Listenandcompletethedialoguewiththeexpressionsintheboxes.anefficientmemberAtakesometimeBteamspiritCparticipateinD文本翻译prioritise：按优先顺序列出，指能够区分事情的轻重缓急，确定优先项目。DBAC02史密斯女士：伊登，很高兴你加入我们。伊登：很荣幸能参加这个项目。史密斯女士：太好了。我们会很忙，因此，花点时间管理工作很重要。伊登：我通常会管理并按重要性安排我的任务。史密斯女士：太棒了！许多人只是尽力做得更快，但这并非真正有用。当我们工作安排比较忙时，更高明地做好计划与工作才是最佳解决方法。伊登：是的。又快又好才是重要的。我乐于接受挑战并学习在团队中如何成为一名高效的成员。史密斯女士：好！在我们团队中团队精神也是必要的。我希望我们能一起做好工作。伊登：我也是。谢谢您宝贵的时间，史密斯女士。Listening&Speaking023.ListenagainandchoosetheskillsMsSmithmentionedinthedialogue.Listening

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Speaking

organisingthework

planningandworkingsmarter

havingteamspirit

havinggoodmanners

beingfastandefficient√√√024.Listenandcompletethedialoguewiththesentencesinthebox.Listening

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SpeakingA.I’msorryforthetrouble.B.MayIhaveyourname,please?C.I’mheretohelpyou.D.We’resorryaboutthedelay02Shopassistant:Goodafternoon,mayIhelpyou?Sarah:Ihaven’treceivedmypackageyet.I’msodisappointed.Shopassistant:I’mreallysorryaboutthat,madam.1)

_____________Sarah:SarahRoberts.Shopassistant:2)

_____________andwe’lltrytotakecareoftheproblem.Whatwasthedateoftheorder?Sarah:Idon’tthinkthatwouldhelp.Shopassistant:MsRoberts,ifyoutellmethedateyouplacedtheorder,Icancheckwhetherithasbeensentornot.3)

_____________Sarah:Oh,allright.Thedateis16February.Shopassistant:Okay.I’vecheckedit.Yourorderhasalreadybeenscheduledtobedeliveredtoday.Sarah:Don’tletmedown.I’mtiredofcallingyouguysagainandagain.Shopassistant:4)_____________文本翻译Listening

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SpeakingBDCA02店员：下午好，需要帮忙吗？萨拉：我还没有收到包裹。我非常失望。店员：很抱歉，女士。能告诉我您的姓名吗？萨拉：萨拉·罗伯茨。店员：关于延误很抱歉，我们会尽力解决这个问题。请问您下单的日期是？萨拉：我认为那没有用。店员：罗伯茨女士，如果您提供下单日期，我能查到包裹是否已寄出。我是要帮您的。萨拉：哦，好吧。日期是2月16日。店员：好的。我已经查到了。您的订单已经被安排在今天寄出。萨拉：别让我失望。我很厌烦一次次打电话给你们。店员：很抱歉给您添麻烦了。Listening

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Speaking025.Listenagainandsortthesentencesintocomplaintsandreplies.Listening

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Speaking1.I’mreallysorryaboutthat.2.Ihaven’treceivedmypackageyet.3.We’lltrytotakecareoftheproblem.4.I’mtiredofcallingyouguysagainandagain.ComplaintsReplies026.Workinpairs.Decidewhatyouwoulddoifyouweretheshopassistant.Listening

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Speaking02Listening

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SpeakingHerearesomeexamples:1.Saysorryandgivethecustomerarefund.2.Saysorry,checkthescheduleandtellittothecustomer.3.Saysorry,checkthescheduleandgivethecustomeradiscountorasmallgift.6.Workinpairs.Decidewhatyouwoulddoifyouweretheshopassistant.03

Reading

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WritingLearnthewordspractical/ˈpræktɪkəl/adj.

实践的；切实可行的equipment/ɪˈkwɪpmənt/n.

装备；设备software/ˈsɒftweə/n.

〔计算机〕软件interpersonal/ˌɪntəˈpɜːsənəl/adj.

人际关系的intrapersonal/ˌɪntrəˈpɜːsənəl/adj.

个人头脑中的；内心的

general/ˈdʒenərəl/adj.总体的；普遍的desire/dɪˈzaɪə/v.

渴望；期望establish/ɪˈstæblɪʃ/v.

建立〔关系或联系〕；设立

necessity/nɪˈsesɪti/n.

必需品

industry/ˈɪndəstri/n.

〔某一〕行业；工业

co-worker/ˌkəʊˈwɜːkə/n.

同事

persuade/pəˈsweɪd/

v.

说服；劝服

compete/kəmˈpiːt/v.

竞争recipe/ˈresɪpi/n.

烹饪法；食谱

colleague/ˈkɒliːɡ/n.

同事technical/ˈteknɪkəl/adj.

技术(上)的

Learnthewordskeyword/ˈkiːwɜːd/n.

〔网络信息搜索的〕关键词handle/ˈhændl/v.处理；应付technique/tekˈniːk/n.

技巧；技术verbal/ˈvɜːbəl/adj.

口头的；非书面的technician/tekˈnɪʃən/n.

技师；技术人员position/pəˈzɪʃən/n.职位positionGoodmemory！practicaltechniciancolleaguepersuadeequipmentdesirecompetehandleposition9Goodmemory！practicaltechniciancolleaguepersuadeequipment2468desirecompetehandle357103Reading

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Writing1.Readthewordsandexpressions.Guesswhatthetextisabout.softskillstechnicalinterpersonaljobperformancecooperatewithnecessitypersuadecarryoutbefacedwithcompeteThetextisaboutsoftskills.03Reading

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Writing2.Readthetextandcirclethebenefitsofsoftskillsmentioned.TIPWhenyou’researchingforajob,itisusefultoknowhowtodescribeyourskills.Jobskillsfallintothetwocategoriesofhardskillsandsoftskills.Hardskillsaretechnicalandpracticalabilitiesthatinvolveworkingwithequipment,data,softwareandothertools.Softskillsrefertonon-technicalinterpersonalandintrapersonalabilitiesthathelpyouimprovejobperformanceandcooperatebetterwithotherpeople.Ingeneral,themostdesiredsoftskillsarecommunicationskills,teamspiritandproblem-solvingskills.Theabilitytocommunicateisanecessityinnearlyeveryindustry.Communicationiswhatallowsyoutobuildbridgesbetweenyouandco-workers,expressyourneedsandpersuadeotherstoacceptyourideas.hardskills：硬技能，指在某专业领域中所需的专业技能。softskills：软技能，又称非技术技能，是指纯粹的职业技能和知识以外的职业素质和职业通用能力。文本翻译03Reading

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WritingTheabilitytoworkwellwithinateamisanotherimportantsoftskill.Thismeansyouunderstandandbelievethatideas,plans,decisionsandactionswillbebettercarriedoutwhenyoucooperatewithothers.Besides,youwillalsobefacedwithchallengesintheworkplace.Youshouldbeabletosolveproblemsincreativeways.However,hardskillsandsoftskillsarenevermeanttocompetewitheachother.Bothhardskillsandsoftskillsneedtobelearntanddeveloped,ifyouwanttoachievesuccessinyourcareer.文本翻译03找工作时，知道如何描述自己的技能很有用。工作技能分为硬技能与软技能。硬技能是技术与实践能力，是运用设备、数据、软件以及其他工具进行工作的能力。软技能是非技术性的人际交往能力和自我管理能力，它可以帮助你提升工作表现，更好地与他人合作。总体而言，最需要具备的软技能是沟通能力、团队精神以及解决问题的能力。沟通能力几乎在每个行业中都是必需的。沟通能帮助你与同事建立纽带，让你可以表达自己的需求，说服他人接受你的观点。Reading

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Writing03在团队内部顺利开展工作的能力是另一个重要的软技能。这意味着你理解并且相信与他人合作才能更好地实现想法、实施计划、执行决定并付诸行动。除此之外，在工作场所你也会面临挑战。你应该能够创造性地解决问题。然而，硬技能与软技能并非是对立的。如果你希望在职业生涯获得成功，那么这两种技能都应学习与培养。Reading

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Writing033.Readagainandcompletethediagram.Reading

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WritingJobskillshardskillstechnicalabilitiesnon-technicalinterpersonalabilitiespracticalabilitiessoftskillsnon-technicalintrapersonalabilities034.Replacetheunderlinedpartswiththewordsandexpressionsinthebox.Reading

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Writing

1.Youcansearchforrecipesbyenteringakeyword.__________2.Shediscussedtheideawithsomeofherco-workers.__________3.Ifwecooperatewell,we’llsoonfinish.__________4.Culturalexchangesareawayofbuildingbridges

betweencountries._______________________5.Youaresocreative!Icouldnevermakemyownclothes.

__________colleagueslookforinventiveestablishinggoodrelationsworktogetherlookforcolleaguesworktogetherestablishinggoodrelationsinventive

Whenyou’researchingforajob,itisusefultoknowhowtodescribeyourskills.Jobskillsfallintothetwocategoriesofhardskillsandsoftskills.Hardskillsare_______(technique)andpracticalabilitiesthatinvolve_________(work)with__________(equip),data,softwareandothertools.Softskillsrefertonon-technicalinterpersonalandintrapersonalabilitiesthathelpyouimprovejobperformanceandcooperatebetter_______otherpeople.In_______(generally),themostdesiredsoftskillsarecommunicationskills,teamspiritandproblem-solvingskills.Theabilitytocommunicateisanecessityinnearlyeveryindustry.Communicationis_________allowsyoutobuildbridgesbetweenyouandco-workers,expressyourneedsandpersuadeotherstoacceptyourideas.Fillintheblanks.短文填空03Reading

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Writingworkingwhatwith

technicalequipmentgeneral

Theabilitytoworkwellwithinateamisanotherimportantsoftskill.Thismeansyouunderstandandbelievethatideas,plans,decisionsandactionswillbebetter_________(carry)outwhenyoucooperatewithothers.Besides,youwillalsobefacedwith_________(challenge)intheworkplace.Youshouldbeabletosolveproblemsincreativeways.

However,hardskillsandsoftskillsarenevermeantto________(competition)witheachother.Bothhardskills__________softskillsneedtobelearntanddeveloped,ifyouwanttoachievesuccessinyourcareer.

Fillintheblanks.短文填空03Reading

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Writingcarriedchallengescompeteand035.Workinpairs.Listthedifferentroleshardskillsandsoftskillsplayinlife.Reading

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WritingHardskillsSoftskills●handletechnicalproblems●

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●expressyourneeds●

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035.Workinpairs.Listthedifferentroleshardskillsandsoftskillsplayinlife.Reading

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WritingHardskillsSoftskills●handletechnicalproblems●easytoacceptnewtechnologies●goodatoperating●expressyourneeds●persuadeotherstoadoptyourideas●solveproblemscreatively●carryoutdecisionsandactionswell036.Readthewantadsandcompletetheform.Reading

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WritingMoonriseCompanyABCEnglishTrainingSunflowerCompanyWanted:SecretarySkillsrequired:•goodatusingMicrosoftOffice;•goodcommunicationskillsandinterpersonalskills.Wanted:ServicetechnicianSkillsrequired:•excellentcomputerskills;•problem-solvingskills;•responsibleandcreative.Wanted:SalesrepresentativeSkillsrequired:•knowledgeofawiderangeofmarketingtechniques;•strongcommunicationskills,bothwrittenandverbal;•creativethinking.文本翻译03Reading

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Writing太阳花公司岗位：秘书技能要求：·擅长使用办公软件；·良好的沟通与交际能力。ABC英语培训岗位：销售代表技能要求：·掌握大量市场营销技巧；·过硬的口笔头沟通能力；·有创造性思维。月升公司岗位：维修技师技能要求：·拥有出色的电脑技术；·具备解决问题的能力；·可靠且有创造力。03Reading

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WritingSecretarySalesrepresentativeServicetechnicianHardskillsSoftskillsgoodatusingMicrosoftOfficegoodcommunicationskillsandinterpersonalskillsknowledgeofawiderangeofmarketingtechniquesstrongcommunicationskills,bothwrittenandverbalcreativethinkingexcellentcomputerskills

problem-solvingskillresponsibleandcreative037.Designawantadforapositionrelatedtoyourmajor.Reading

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WritingHahaBearStoryHouseWanted:TeacherSkillsrequired:·teacherqualificationcertificate

·goodcomputerskills

·strongcommunicationskills·patienceandpassion参考答案:04GrammarinUse05

MoreActivitiesminimum/ˈmɪnɪməm/n.最小数；最少量overtime/ˈəʊvətaɪm/n.

超时工作；加班时间collar/ˈkɒlə/n.衣领effectively/ɪˈfektɪvli/adv.有效地increase/ɪnˈkriːs/v.增加；提高attack/əˈtæk/v.

进攻defence/dɪˈfens/n.后防线；防护clerk/klɑːk/n.店员demand/dɪˈmɑːnd/v.要求invoice/ˈɪnvɔɪs/n.发票record/ˈrekɔːd/n.记录；记载confirm/kənˈfɜːm/v.确认warranty/ˈwɒrənti/n.

（产品的）保用证；保修单LearnthewordsWordsgameovertime增加；提高effectively

demand进攻········································●

1.Planningandworkingsmarterarethebestsolutionswhenwehaveabusyschedule.●

2.Iliketakingonchallengesandlearninghowtobecomeanefficientmemberoftheteam.●

3.I’mtiredofcallingyouguysagainandagain.Readthesentencesandpayattentiontotheunderlinedparts.画线部分都是由动词的-ing形式构成的短语，在句中作主语或宾语。动词的-ing形式起名词作用时，被称为动名词。动名词在句中可以作主语、宾语等。动名词的否定结构由not加动名词构成。如：•Repairingyourcarwillcostaminimumof800yuan.（作主语）•

Notpayingattentiontotrafficsignsisverydangerous.（作主语）•

Isuggestedbringingthemeetingtoanend.（作宾语）•

Henevercomplainedaboutworkingovertime.（作宾语）GrammarinUse动名词作主语、宾语GrammarinUse动名词作主语、宾语Completethesentenceswiththecorrectformofthewordsinbrackets.1.Helikes_____________(wear)acollarandtieforwork.2._____________

(be)punctualisveryimportantforeveryone.3.I’dliketosuggest_____________(put)offthemeetingtillnextweek.4._____________(manage)timeeffectivelyisoneofhisadvantages.5.Theplantmustaimat_____________(increase)production.6._____________(master)interpersonalskillscanhelpusperformwellintheworkplace.wearingBeingputtingManagingincreasingMastering051.Matchtheexpressionswiththeirmeanings.MoreActivities1.workplaceetiquette2.managementskills3.teamspirit4.problem-solvingskills5.jobperformance6.careerplanning7.interpersonalskills8.creativethinkingA.管理技能B.团队精神C.人际交往技巧D.工作表现E.解决问题的能力F.职业规划G.创新思维H.职场礼仪HABEDFCG052.Readthetextandlistthesoftskillsthefollowingpeoplehavegot.MoreActivitiesI’mLiuYang,arestaurantmanager.Mostoftheemployeesinourrestauranthavefollowedmeformanyyearsfromrestauranttorestaurant.They’rewillingtofollowmebecauseIhavegotapositiveattitudetolifeandwork.What’smore,I’maproblemsolver.IalwaystrymybesttogetoverthedifficultiesI’mfacedwith.Ioftentellmyemployeestolookatthepositivesideofthesituationandgoonwiththeirlifeandwork.I’mAndrew,afootballplayer.Mostpeoplewhowatchsportsdon’tunderstandthatthenatureofsportsistocooperate,nottocompete.Peoplewhoworktogetherwillwin,whethertheyaretryingtoattackcomplexfootballdefences,orsolvetheproblemsofmodernsociety.文本翻译05MoreActivitiesI’mLiNa,anafter-salesclerk.Once,acustomercamein,demandingwerepairtheappliancehehadbought,butwecouldn’tverifythewarranty,becausehehadlosttheinvoice.Hewasquiteupset,anddidn’twanttopayfortherepair.Icheckedoursalesrecords,andfoundapaymentthatlookedright,giventheinformationprovidedbythecustomer.Thecustomertoldushe’dpaidbycreditcard,andIdiscoveredwecouldusethecreditcardstatementtoverifythedateofthewarranty.Theproblemwassolvedsuccessfully.文本翻译05MoreActivities我是刘洋，一名饭店经理。我们饭店大多数雇员已经跟随我多年，从一家饭店换到了另一家。他们愿意追随我是因为我对于生活与工作积极的态度。另外，我善于解决问题。我总是尽力解决面临的困难。我常常告诉我的员工要看到积极的一面，继续生活和工作。

我是安德鲁，一名足球运动员。大部分看球的观众并不理解运动的本质是合作而非竞争。无论是在足球比赛中努力攻防，亦或是解决现代社会的问题，只有合作的人才会赢。05MoreActivities我是李娜，一名售后服务人员。曾经有一位顾客来找我们，要求我们修理他购买的电器，而他把发票弄丢了。他很沮丧，不想付维修费。我核查了销售记录，发现有一笔交易看起来与顾客提供的信息吻合。顾客告诉我们他当时是用信用卡付的账，我发现我们可以用信用卡账单核实质保期。问题得以成功解决。05MoreActivitiesLiuYang●

apositiveattitude●LiNaAndrewproblem-solvingskills●

cooperation●

teamspirit●

patience●

goodcommunicationskills●

problem-solvingskillsI’mLiuYang,arestaurantmanager.Mostoftheemployeesinourrestauranthavefollowedmeformanyyearsfromrestauranttorestaurant.They’rewillingtofollowme________Ihavegotapositiveattitudetolifeandwork.What’smore,I’maproblemsolver.Ialwaystrymybesttoget________thedifficultiesI’m________(face)with.Ioftentellmyemployeestolookatthepositivesideofthesituationandgoon__________

theirlifeandwork.I’mAndrew,afootballplayer.Mostpeoplewhowatchsportsdon’tunderstandthatthenatureofsportsisto__________(cooperation),nottocompete.People________worktogetherwillwin,whethertheyaretryingtoattackcomplexfootballdefences,orsolvetheproblemsofmodernsociety.

05Fillintheblanks.短文填空becausefacedovercooperatewho/thatwith

I’mLiNa,anafter-salesclerk.Once,acustomercamein,__________(demand)

werepairtheappliancehehadbought,butwecouldn’tverifythewarranty,becausehehadlosttheinvoice.Hewasquiteupset,anddidn’twanttopayfortherepair.Icheckedoursales________(record),andfoundapaymentthatlookedright,giventheinformation________(provide)bythecustomer.Thecustomertoldushe’dpaidbycreditcard,andIdiscoveredwecouldusethecreditcardstatementtoverifythedateofthewarranty.Theproblemwas________(solve)successfully.05Fillintheblanks.短文填空provideddemandingrecordssolved053.Writedownthehardskillsandsoftskillsyouhavegotandtheonesthatyouwanttodevelop.MoreActivitiesSkillsIhavegotSkillsIwanttodevelop●computerskills●●HardskillsSoftskills●Englishwritingskills●●053.Writedownthehardskillsandsoftskillsyouhavegotandtheonesthatyouwanttodevelop.MoreActivitiesSkillsIhavegotSkillsIwanttodevelop●computerskills●drivingskills●teacherqualificationcertificateHardskillsSoftskills●Englishwritingskills●

MicrosoftOffice●knowledgeofawiderange

ofmarketingtechniques●positiveattitude

●teamspirit●goodmanners ●interpersonalskills●patience ●creativethinking 06

AroundtheWorld06AroundtheWorld1.Whatkindofemployeesareemployerslookingfor?2.Whyisitnecessarytodevelopsoftskills?文本翻译Mostcompaniessaysoftskillsarejustasimportantashardskills,accordingtoasurvey.ThesurveywasconductedonlinewithintheUSamong2,138hiringmanagersa